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about Precision Garage Door
Precision Garage Door of Riversidehas received 2860 reviews, averaging 4.82 Stars:
Cathedral City, CA
Temecula, CA
i have 2 homes in 2 different cities, i was so happy and pleased with the service at one of my homes, so when the garage needed to be looked at my other house i called precision again, my tech jose was fantastic, very nice, kind, sweet and very personable. I thought i need a brand new door, but after jose looked at it, he said all i needed was new parts. Everything that needed to be replaced he replaced, he did an excellent, fantastic and great job. I also appreciated his honesty by telling me that i did not a new garage door and all it was, was parts that needed to be replaced. He saved me a lot of money and i greatly appreciated that a lot, thank you to jose who worked out of riverside calif, he was fantastic and thank you to precision customer service as well for getting an appointment set up with jose, and again thank you to jose, he was absolutely fantastic, defiently deserves a very nice size raise, i greatly appreciated his hard work and dedication to his work. Also there were several parts that jose replaced and everything is in exceptional working order. I would defiently recommend precision garage door service, i am very happy with them and will continue to use them in the future.
- Gail Hames
Beaumont, CA
Jose Perea provided excellent service in repairing my garage door. Very knowledgeable, skilled and personable. Explained the service requirements thoroughly and educated me on the operation of the door system.
- Antonio Alvarez
Palm Desert, CA
Precision provides superior work. I've used other garage service companies and they do not compare to the service that Precision provides. Jorge did a great job. A definite 5 star recommendation.
- Susie Fraley
Corona, CA
This company hired a terrible technician name Eric Parra who I think had no courtesey, knowledge about customer services. He came to my home this morning 12022021 to give an estimate of my garage. He didn't ask permission to enter my residence. He came to the side gate and bented the metal latches hook to enter. Now I have to fix it. I called to talk to kate or katie who I think is the daughter of the owner = Don Taylor and asked her to speak to the service manager or Don Taylor - the owner. She told me no one was/is available so she will have them to give me a call back. Let's see if they will? Anyway, he demanded that I pay him $50 for his gas & time if I don't buy his sale&service to replace my garage's motor. I told him that no one told me I need to pay for them to come out and give an estimate and if they do, I'd have refuse. I made no agreement with your company about paying you to come out and give an estimate period. He tried a hard sale technique which now aday won't work with consumers! He kept pressed on selling which irritate me. By the way, he didn't wear mask as a courtesey and safety protocol by any business standard to protect themselves and us as a family. I hope Don will read this message and give me a call back.
- Dung Hoag
La Quinta, CA
Eric was very good. Also has great knowledge of garage doors.and excearies.
- Sig Buchta
Product:
Fontana, CA
I have tried other companies. Precision has always been professional and willing to not leave me in a lurch. Their work and problem solving is top notch. Other company installed under sized springs and as a result damaged cables etc. Precision fixed it all. Thank you
- Ralph Sunk
Lake Arrowhead, CA
Michael was on time and completed our complicated job with good humor and excellent problem solving capabilities. He was very professional, worked efficiently and quickly to complete our garage door issue. We highly recommend him and Precision for a job well done. Thank you!
- Bruce Perkins
Palm Springs, CA
I love your company. the service people were timely and informative and nice. I had them put a sticker in my garage with your information so I can use you next time!
- Barbara Keane
Cathedral City, CA
Serviceman was right on time, very quick & efficient work. Looked at the problem, advised of our options. Advised us of the cost for what was to be done. We made our choice , he completed the repairs quicky.
- Joe Grybowski
Banning, CA
We had used your service b4 and were so impressed with your employees work that we requested Jose again. He is thorough, honest with us, swift and all business no cell phone interruptions. He is informative on our level of understanding. He is a great asset to your great company.
- Ron Janu
Riverside, CA
Jose did a great job on my garage door and he was very professional and cleaned up too I will be using you again
- Joseph Buhr
San Bernardino, CA
Eric did a great job. He was thorough. He explained everything he did with complete clarity.
- Rich Imbriani
Product:
La Quinta, CA
Michael , the tech,performed basic maintenance and repaired a non-functioning opener very efficiently. In addition he was very knowledgeable and professional and great representative of the company.
- Ernest Peterson
Highland, CA
Alan Vila did a great job. Very informative and professional.
- Tom Schultz
Product:
Colton, CA
I saw the TV advertisement The technician that came out was knowledgeable, easy to speak with and more than anything he was very cool.
- Jeff Samuels
Product:
Yucaipa, CA
Very convenient, courteous and professional. They came at the time they said and fixed the issue quickly. I’d fully recommend to others.
- Andrea Dowdy
Wildomar, CA
Once again Precision comes through with total professionalism and customer oriented service in a very smooth replacement of my garage door opener. The technician arrived at the time stated and finished in the time he said he would. Highly recommended
- Donald Harshman
Yucaipa, CA
Your Technician, Eric Parra, was very courteous and professional. He offered options and did not pressure us to buy. The option we did go for was installed and completed in a timely manner and we are very pleased with the outcome. We've used Precision before and we will do so again with confidence. Thank you.
- Ted Porlas
Product:
Rancho Mirage, CA
Courteous professional technician
- John Schmelke
Riverside, CA
A good decision to select Precision to replace the broken Power Unit on my garage door. Jorge gave me a fair price and started the replacement immediately. He made several safety suggestions which I bought. He completed the jpb in about 1 1/2 hrs.
- Robert Stilwell
San Bernardino, CA
They came out and fix my garage door spring that was broken and tell me I need a new garage door Open or close is the original one from 2003 Replace it with a very new garage door opener fixed everything very nice job cleaned up beautifully very professional very happy with the work I’ve had them before and I will come in for other repair with your family
- James Farmer
Banning, CA
Very fast installation . Service tech explained all work and opperation of new opener . Highly recommend
- Jerry Shearman
Yucaipa, CA
Very satisfied with Tech Carlos. He was very knowledgeable and professional. Had our garage door opener replaced and running in just over an hour. I would highly recommend Precision Door to my friends & family. Lorraine Z
- Lorraine Zentz
Service Provided:
Product:
Technician: Carlos Barragan
Riverside, CA
Your choice to use them, and obviously they have other great reviews but here is a little bit about my experience. Disappointed with Precision. Explanation: I saw the Precision advertisement during the Dodgers playoff game. I called, and asked about getting an estimate for garage door repair/replacement. The commercial advertisement states free estimate and when I made the appointment with the call center, I asked about free estimate and was told there is a free estimate. Ultimately, I was charged $50 for an estimate for a 15 minute "review." I sent an email and got no response. I made a few calls calls back to Precision, got the call center again, left message, waited a few days and didn't get a call back. Called again, got the call center, got transferred, and the first person had no idea about the advertisement, got transferred and the second person didn't know what the service charge involved, and I was told the person who could make the decision was out of office (I truly hope all is OK with the person who was out). Now awaiting a Field Supervisor to call me back. I highly doubt I will get a refund, it is only $50, but very disappointed I was told it was a free estimate. I've been updating the house and have ensured I get at least three estimates. I can live with not getting the refund, don't like folks that don't know their own advertisements, can't explain the service received, and waiting for phone calls. I know, I went a little "karen-ish" here (and I apologize for offending anyone by using the previous term). Just sharing my experience.
- Duke Steppe
Riverside, CA
Carlos came out to do the work/service on our garage door opener. He was very professional and courteous. As far as I can inspect/see, he did outstanding work!! He explained everything he did and had a few suggestions. THANK YOU, CARLOS & PRECISION DOOR SERVICE DAN BLAIR(NDFAN)
- Dan Blair
Riverside, CA
My experience with Precision Garage door today keeps me coming back. I needed (urgently) repair to the frame of my garage door. I called yesterday...appointment this morning, fabulous!! Eric Parra was my technician and he was wonderful! He explained everything and repaired the framed within minutes!!! The office staff is always so accommodating and sweet. Thanks to you all for effectively handling my garage door issues so professionally!!
- Sally j Walker
Hemet, CA
I currently have a precision opener and the performance and quiet operation of the opener is the best. However upon making an appt to have an additional opener installed in another garage I was told a technician would be out to provide me an estimate. An appt was scheduled. On appt day 2 technicians arrived and instantly advised my existing opener sounded terrible as well as my garage door and all needed repair. Then they proceeded to to try and upsell me on services I expressed I was not interested in. I requested a quote on garage door opener and installation only and again received the high pressure sales tactic to install NOW. Fortunately I did not cave to the pressure and requested a quote in writing which I did promptly receive via email. I love my existing precision opener and know that it is worth a bit more money for a quality product. But for me personally I will go with another company before I deal with poor customer service. A professional discussion of what I want and what is available (including upgraded options) without the NOW or never pressure is so much nicer.
- Stacy Barfoot
Riverside, CA
greart service.
- Robert Lozano
La Quinta, CA
Pleased with my service. Thorough analysis of a problem difficult to pinpoint. Logical step by step resolution suggested and implemented which helped minimize repair expense. Would definitely use Precision as needed.
- Russell Ciombor
(951) 225-4371
(951) 225-4371(951) 331-3254
(951) 331-3254(760) 459-8572
(760) 459-8572(909) 748-5478
(909) 748-5478(909) 279-1442
(909) 279-1442(951) 992-1780
(951) 992-1780(760) 475-9541
(760) 475-9541Licenses
CA State Contractors License809067
If you are looking for service in the Northern Los Angeles, Pomona, and Ontario areas, please visit:
precisiondoorla.com
Jose was very professional and very polite. He is awesome also he knows what he is doing I’m giving to him a 5 star ?? ???????? Costumer satisfaction. Thank you Jose. ~ Jaime ~
- Jaime Alvarez