Several months ago I had a problem with my garage door opener and I called Precision Door Service. Carlos showed up very promptly, but we couldn't duplicate the problem, everything seemed to be working fine. Carlos did a complete inspection, did not find any problems and did not charge me. This time around the main torsion spring broke and the door would not open. I could not even open it manually, so I called Carlos. He offered to come out that same day, but I couldn't due to prior commitments. So he came out the next day and replaced the spring, drums, rollers and cables and related hardware in under 2 hours and the door is working great! I highly endorse Precision Garage Door Service for their prompt service, product knowledge and integrity.

- RpaAway

Representative Arturo was a great person to represent your company, he is respectful to all my needs, questions, and concerns. Thank you.

- Rosana Mccarthy

Service technicians are knowledgeable and and highly trained. After using othe garage door service companies, I find Precision to be far superior to their competition. I recommend Precision to my neighbors and friends.

- Alfred Lynch

Great service at a good price, very friendly too. I definitely would recommend them

- Paula Graf

From Latoya taking my call to seeing Carlos training Arturo on the service call, without a doubt a great representation of Precision Door.

- Peter Wang

Came on time finished in under 2 Hrs. Very happy with the service they might be a little pricy with their parts but overall I'd say they were fair.

- Rheal Dubreuil

Technician was very professional and explained everything in detail. It was a great experience from beginning to end!

- Luana Dowell

What a pleasant experience with your technician. He arrived early which was fine and diagnosed my problem immediately. He explained everything that he was going to do which was reassuring. Precision installed my garage door in 2020 and I have been happy with it since. Will be a life long customer of this company due to the quality of their service and professionalism of their workers.

- Yvette McDowell

On time, professional, and would highly recommend.

- Victor Geraci

Carlos Barragan did an incredible job. He did multiple quotes based on our specific situation and did the springs, opener head and chain rail in about 2 hours. Was on time right in the middle of the two hour window they predicted. Definitely recommend, fast and affordable.

- Patrick Napier

There's something special about Precision when the 1st impression are the technicians that are knowledgeable, neat in appearance and the transparency of integrity shows well like a beacon of good light. I thought to myself, "I hope they are willing to keep up the great service!" Thanks Carlos for going above and beyond!

- Scott Nye

Very ez to book an appointment on line. Got a same day appointment at my time slot. They showed up on time. Carlos and Frankie introduced them selfs upon arrival and were very polite professional and knowledgeable . They performed the repairs and cleaned up .

- Harry Mincer

When the spring on my garage door broke i asked a neighbor if he knew of a reputable garage door company that could repair my garage door. He said that he used your company and was very happy with the work that was done. I called your company and was surprised that a technician was at my house the same day. Carlos Barragan was Great!, very professional and courteous. He had my door fixed in no time. I would definitely recommend your company to anyone. It is so nice to know there is a company that believes in customer service and satisfaction.

- Angela Archer

I chose Precision Door Service because of its good products, nice workers, & convenient location. The service received today 7/7/25 by your Technician: Carlos Barragan was beyond my expectations. He was professional, courteous, and affable. Carlos's presentation was excellent. He identified the problem, regarding my garage door failure to operate properly; He provided the solutions of which, I chose the most affordable price that fitted my budget. I'm a satisfied customer because, my garage door opens and closes and I'm not of afraid of it breaking down. I will continue to use Precision Door Service for all my garage doors maintenance in the future. Thank you, Ms Troy Charles

- Troy Charles

The cable on my garage door was wound around the top bar and the door went sideways. I called at 7am and talked to Tory, she was very professional and nice. She made my appointment between 12 noon and 4pm. Carlos called and was at my house at 2pm. He was professional, hard working and a very nice person. My door was fixed in about 30 minutes, it works terrific. I appreciate you all and would always recommend Precision to my family and friends.

- Victoria Wilson

The Precision Garage team has always done an excellent job. We purchased the life-time warranty with out garage and with the infrequent times our garage door requires service, Precision Garage in prompt and does a great job.

- Dan Hall

Very professional, courteous, honest, and efficient. My tech, Carlos, was very polite and explained what my issue was and what my options were. I was very satisfied with the service they provided and would highly recommend them to anyone looking to have their garage door serviced/installed. I was very happy and satisfied with their speed of service and how quickly they came out to my home.

- Jose Rodriguez

When your garage door opener decides to break on you at 4:30 in the morning, you really don't have many options. I reached out to Precision at 7:30 am and was able to speak to someone right away. They were able to get a technician out to us in a timely manner. The service technician was knowledgeable, courteous, informative and very professional. We were very satisfied with the service they provided and would highly recommend their services to people we know.

- Jean Avila

We contacted Precision Door on a Saturday evening and had a new motor installed within a couple of hours on the following Monday morning. Carlos gave us options and is a total pro! In addition to installing the new motor, rollers and keypad, he reinforced the door which will extend its life. Great communication from first contact too!

- Mary & Paul DiLorenzo

Carlos is a positive person who has the ability to make a difference in your company

- Paul Hilzer

Good fast service. Luckly I did not need any repairs/ just adjustmwents.

- Nancy Arnold

Carlos was very professional and did an exellent repair in a very short period of time. I highly recommend Precision Garage Door of Riverside.

- Jeff Belier

Fleecing the repeat customer is a BIG issue... You were very responsive and came out the same day which we were grateful for. As it turned out, two screws had fallen out of one of the metal plates that attach to the garage door at each roller joint. Carlos found the issue and said he could fix it. So, for $59.99 he came to my house and found the problem. Two screws cost less than a dollar, but I haven’t had anything serviced since your guy was here the last time and that was over 5 years ago. I agreed to the "tune up”to make sure everything kept working into the future. For 15 minutes of work and three dollars worth of lubricant, that cost me $89.95!!! WTF What is completely inappropriate is a surprise charge of $16.95 for “Environmental Fee - Miscellaneous hardware/product/enviro fee/fuel charge. All of that should have been covered in the other two line items, considering I had agreed to $140 for less than $10.00 worth of screws and lubricant and a short drive to my house. On top of that, I had cash, my checkbook, and a credit card available as payment. Carlos told my wife that the “credit card was easiest” but then I got charged another $3.34 for using the credit card. I responded to there feedback email but got ZERO response about my extreme displeasure with getting fleeced to the tune of $171.50 for a 15 minute service call. I chose to use your company again because I had a good experience in the past. That may not be the case in the future! Word of mouth referrals are very important to me as I’m sure they are to you.

- jay myers

The installation was efficient and professional!! Absolutely love the new door!!

- Dwayne Hickam

We had some trouble with the garage door working correctly. but Precision stayed with us until it worked right. I appreciated the good service and patience displayed.

- Doug Herrmann

First time using Precision Door Service and the experience exceeded our expectations. Our technician was Carlos Barragan. He was on time, respectful, efficient, cordial, courteous and very professional. He take the time to deeply examine my garage door answering all my questions and explaining all the issues in a very clear way, giving me different options and suggestions. When finished with the job, he explained step by step all what he did. My door is working great now. Thank you Carlos for you exceptional professionalism dedication and integrity in your work service !

- Mariela F.

Very pleased with the service we received, the tech was friendly, knowledgeable and right on time. We have been a customer for years and have always been very satisfied with Precision's service.

- ARTHUR CUNNINGHAM

Called in the morning and got an appointment for the same afternoon. The tech, Carlos, showed up on time, explained everything and got to work. The 20 year old door works at least as good as it did new, possibly a little better. I'm happy with the visit and the workmanship. I'd recommend Precision to anyone.

- Eric Jorgensen

We are super pleased with Precision Door Service. Their serviceman was prompt, courteous, efficient and pleasant. The product is excellent and we will recommend them to any of our friends who are in need of such service. We recommend them to anyone who reads this review. The final product is great: new motor, drive track, remotes, door wheels all came together for a great result. We are just so pleased with our choice of Precision Door Service.

- Marvin Webster

Carlos was very professional and did high quality work. He diagnosed ALL the problems with my 25 year old door and now it works like new. Extremely happy I called Precision!!!

- Jon Smith