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Read what people are saying
about Precision Garage Door

Precision Garage Door of Riverside
has received 109 reviews, averaging 4.01 Stars:
1 2 3 4 5
Review:

Respectful. Polite. Honest. On time. Hard working. Gave suggestions to my existing door. Did good and quick work. New what he was doing.

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Justin Pearson Service Provided:
Garage Door Repair

Technician: Justin Pearson
Review:

My neighbor suggested calling you, that’s how I got your number. 1st day; Carlos was very professional, courteous,…. He did the checkup and explained what wasn’t working, door opener, but that everything else seem to be working: door, rollers, …. 2nd day: He started the work and when finished he explained how to use the door opener on the wall. He also said that it had a life time warranty. I can only hope that this garage opener will last for a number of years like he said and that I wouldn’t have any problems with it in the near by future. I felt along, with my neighbor that it was a bit costly but hopefully I made the right choice.

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Carlos Barragan Service Provided:
Garage Door Opener Install

Technician: Carlos Barragan
Review:

The technician arrived on time and was professional and answered all my questions and concerns. I needed a new spring, bearing plate, and two cables for my single car garage door. The technician had the repair completed in under 1/2 hour. I had chosen the $499 plan. Replacing coil springs is dangerous work even if you know what you are doing. I leave it to the experts. My only reason for a four star review is that on my receipt there was no charge for labor and only the prices of the new parts installed and no 'pass' or 'fail'check marks for the inspection points on the receipt provided me.

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Derek L O'lear Service Provided:
Garage Door Repair

Product:
Springs

Technician: Derek L O'lear
Review:

Repairman did well. To bad you could not install opener on my other door. I will not be using you again. Dennis Webb

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Service Provided:
Garage Door Repair

Review:

Timely response for service....on time and knowledge tech who resolved our door opening problem...Will use this service again!

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Service Provided:
Garage Door Opener Repair

Review:

I called your office & repair man was here within an hours time.. His name was Derek and was very nice .... he worked about an hour or less, but he was very nice and kind. He repaired the garage door quickly. Thank you.

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Derek L O'lear Service Provided:
Garage Door Repair

Technician: Derek L O'lear
Review:

I chose Precision as they had done repairs on my garage door two years earlier. The work done this time was great. I got a new motor, rotating chain drive and 10 new nylon wheels. The cost concerned me. I was told on the phone that the motor would cost $499.00. The repairman told me he was using a new model and the cost was $799.00. I am assuming labor costs were included in the price. It runs much quieter now. I like the lifetime warranty on the motor.

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Jorge Fortanel Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Jorge Fortanel
Review:

They were fast except for I think they’re a bit pricey. Even after all the discounts given I still end up paying a lot more than what I was quoted when I talked to them

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Jorge Fortanel Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Jorge Fortanel
Review:

Carlos was great. He explained step by step about what was wrong with my garage door.

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Carlos Barragan Service Provided:
Garage Door Opener Repair

Product:
Opener

Technician: Carlos Barragan
Review:

Showed up on time, professional, personable and explained what he was doing and why. Have maintained the door myself for that last 12 years but knew I needed a professional to look and advise for longevity. Will use again.

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Service Provided:
Garage Door Repair

Review:

Your tech was actually early. Thank you. As a senior and a veteran and on a fixed income I was hoping that the cost would be easier to deal with now.

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Jorge Fortanel Service Provided:
Garage Door Repair

Technician: Jorge Fortanel
Review:

Your Tech, Jordan was very professional and courteous, would not hesitate to recommend your company and Jordan to anyone of my friends/

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Jorge Fortanel Service Provided:
Garage Door Opener Install

Product:
Remotes / Keypad

Technician: Jorge Fortanel
Review:

The technician was knowledgeable and friendly. We had a new motor installed, but I didn't ask if there were less expensive ones for a 2 car garage door. It was pricey, but I believe good quality. We've used Precision before.

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Jose Perea Service Provided:
Garage Door Opener Install

Technician: Jose Perea
Review:

Gilbert showed up on time and made both garage door operate like new. Thank you for that! The only item I found a bit off is the large chunk of garage siding he took off so that the garage door trim wouldn't scape the siding. It would have looked better to just sand off the trim. I tried staining. But it still looks pretty bad. We talked about doing what he did but when we talked it was just a small area 1/2" by 4". The chunk he took out was 1" by 11".

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Service Provided:
Garage Door Repair

Review:

Excellent service. No problems and very courteous.

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A Response from: Don Taylor

Thank you so much for your review. You gave us 4 stars and we appreciate that, but our goal is always 100% satisfaction, Obviously, we missed the mark a bit, and will be looking for how we can always achieve a perfect review of 5 stars. Customer service is our #1 product.

Jose Perea Service Provided:
Garage Door Repair

Technician: Jose Perea
Review:

Well done web site and good reviews attracted me. A waived $49.99 travel to my home fee with work performed made it even sweeter. $89-109 for an INSTALLED door cable. Acceptable. Installing a $5 brace ? I figured $150-$200 tops. Then I get the $358 bill. Blew my mind. Does my door work. Yes. Was the tech professional and courteous. Yes. Am I happy with the service. Yes. Am I happy with that bill. No.

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A Response from: Don Taylor

Thank you Mr. Facio for your review. I am sorry that you are not happy with the final invoice. With many mechanical systems it is difficult to visually determine what is causing a malfunction. Our process is to totally inspect the garage door system so you know the condition of your system. Then we inform you of what it costs for variations of the repair, and have you decide how much of the repair you want done. Obviously you are happy with the proper functionality and safety of your door, which is most important. We use the best parts for our repairs, so even though you paid more than you expected, it is a great value. Thank you so much for being our customer.

Derek L O'lear Service Provided:
Garage Door Repair

Product:
Cables

Technician: Derek L O'lear
Review:

The price was a little high. Otherwise, service was excellent, prompt, and done well.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

he showed up ontime and did a good job quick

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

On time and professional.

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Service Provided:
Install Garage Doors

Review:

Excellent service man Jose Very pleasant and efficient Explained everything It was considerably more expensive than I anticipated Almost $1000 but i am satisfied with the work and i trust the repair parts will also meet my expectations

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Jose Perea Service Provided:
Broken Garage Door Spring Repair

Technician: Jose Perea
1 2 3 4 5
Date: 01/05/2018
Install Garage Doors
,
Review:

I am beyond satisfied. I am so impressed with the job they did. I have a 40 year old home and my garage has been a room for the last 20 years. So they had no hardware, no opener and an old door. Within hours I have a Beautiful door which totally adds to the curb appeal and now with all the kids grown and gone, I can bring my new Truck into the garage. Haven’t done that in years! They were nice and professional from the sale to the installation and I recommend them highly. I am going to give them 5 full Stars!

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

My experience with Precision Door was exceptional. The technician was very knowledgeable, prompt, polite, clean and fast. The window of arrival was 4 - 6pm and he was in my driveway at exactly 4pm. I was very impressed with the punctuality. He gave me a solution to the broken spring problem and some ideas for maintaining the door and motor. He was finished with the repair in 30 minutes, also impressive. My only issue is that he did not have any silicone spray to use for servicing the door to make it quieter, and the price was higher than I thought was fair.

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Jose Perea Service Provided:
Garage Door Opener Repair

Technician: Jose Perea
Review:

This crew was great. Pleasant, efficient, and organized. The first time I had someone come out, my door should have been fixed. They were pleasant, just didn't make an effort to determine what the noise was. This could have cost me more money if I wasn't persistent.

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Service Provided:
Garage Door Repair

Product:
Rollers

Review:

Overall satisfied with the work. Jose, the service tech, arrived on time and was polite and professional. The overall cost was about $75 higher than what I was quoted over the phone. I called Precision to see if they could lower the cost a bit to match the phone estimate, but they did not lower the price. Expect to pay a minimum of $324 for a simple spring replacement. The service was completed in about 30 minutes. Jose greased and oiled the other moving parts on the garage opener and overall system. It sounds much quieter and runs smoother. Overall, a great job, just a bit more expensive than what I expected.

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Jose Perea Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Jose Perea
Review:

This is the second time we have used Precision Door Service. The technician arrived on time, friendly and knowledgeable. We had discussed a Senior Discount as advertised in your ad but evidently it was forgotten or ignored. The technician repaired the garage door quickly and efficiently. A five star rating would have been selected but for the lack of ackowledging the Senior Discount a four star rating was given.

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Jose Perea Service Provided:
Garage Door Repair

Product:
Springs

Technician: Jose Perea
Review:

My neighbor just told me she got a 10% senior discount. I asked for that and was not offered it.???

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A Response from: Don Taylor

Thank you for letting us know. We will look into it and get back to you shortly.

Jose Perea Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technician: Jose Perea
Review:

employee was courteous and knowledgeable. fixed my problem in a few minutes price was better than the last guy. problem is door started acting up the next day. will call them back out. will see if they will charge me again.

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A Response from: Don Taylor

No sir we should not charge you for that. It is more than likely a warranty situation.

Service Provided:
Garage Door Opener Repair

Product:
Cables

Review:

My door broke about 1:00 pm labor day the tech was here in one hour took about 1 1/2 hrs. The service and the tech were five star. the reason for four stars was the cost. $250 for two hrs, counting travel and a ten dollar bracket is high. But like I said it was labor day and the service was great.

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A Response from: Don Taylor

I appreciate your comments, it helps us to stay on top of our level of service in all areas. Thank you.

Service Provided:
Garage Door Repair

Review:

Bill Weier was the technician and he did a great job. He was very professional and completed the repairs very quickly. He explained what was needed to repair my problem and also pointed out a few items that needed to be replaced. My only concern is the cost of the repair, it seems expensive but I didn't seek any other bids. I used Precision to repair my mom's garage door about a year ago and they did a great job then as well.

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A Response from: Don Taylor

Thank for giving us your feedback. Our goal is always do the best job we can for you.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Tech was knowledgeable,bright and personable. Service was on time and well done. Great job.

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A Response from: Don Taylor

Extraordinary customer service is our most important product, and we are happy we provided it to you.

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

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Riverside Area

(951) 225-4371

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Temecula Area

(951) 331-3254

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San Bernardino Area

(909) 748-5478

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(909) 279-1442
Moreno Valley Area

(951) 992-1780

(951) 992-1780
Victorville Area

(760) 475-9541

(760) 475-9541
Precision Door Service
Office: (951) 795-4758
6236 River Crest Dr
Ste G

Riverside, CA 92507

Licenses

CA State Contractors License
809067

If you are looking for service in the Northern Los Angeles, Pomona, and Ontario areas, please visit:

precisiondoorla.com