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Read what people are saying
about Precision Garage Door in:

Sun City, CA

Precision Garage Door of Riverside & San Bernardino County
has received 36 reviews, averaging 4.93 Stars:
Review:

I would have given 0 however it was not an option. Communication with this company is very poor. I have left 3 emails eith 3 different people the ownertwice, the salesperson twice and one to office personnel. The person that purchased the door had passed away 2 weeks after ordering and they, according to policy, haveto see what they can do. I have actually spoken to a female in the office and she told me she would speak with the owner and get back to me. It never hapoened. Left email with owner no response. Left email with sales person no response. They seem to be keeping the $487 deposit
Patti Phay
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

The service I received is impeccable! The expertise; took time to explain parts needed; provided senior discount; service desk was polite and helpful; scheduled service same day with phone call prior to arriving! Imeccable customer service! Thank you Precision my garage doors works awesome!
Mary Chesonis
Service Provided:
Garage Door Repair
Review:

Dean was on time, polite, knowledgeable and professional. I would highly recommend Precision to anyone looking to replace their door.
Pam Boudreau
A Response from: Don Taylor

Dean is a professional. Thank you for your review.

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Your technician did a fantastic job. I am very very pleased with his work and knowledge.
George Taylor
Service Provided:
Garage Door Opener Repair
Review:

We were very impressed with how quickly the tech arrived. He was knowledgeable and fixed the problem right away. Thank you.
Tom Schopper
Service Provided:
Garage Door Repair
Review:

Great service & the associate was a pleasure
Melanie Whalon
Service Provided:
Garage Door Repair
Review:

They were open on Suoerbowl Sunday! They got my busy! Bill was a great technician and replaced and tuned up our garage door opening equipment!
Diane Piela
A Response from: Don Taylor

We are open 24/7 to serve our customers. We have a live person answering our phones 24 hours a day, and look forward to serving you or your referrals as needed.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

My neighbor just told me she got a 10% senior discount. I asked for that and was not offered it.???
Delores Madariaga
A Response from: Don Taylor

Thank you for letting us know. We will look into it and get back to you shortly.

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Review:

everything was just great on time and no problems would recommend to my friends
Charles Schrader
A Response from: Don Taylor

Thank you much for validating that our service was what we intended. Our goal is 100% satisfaction.

Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Review:

On time clean and completed in a timely manner
Richard Hamilton
A Response from: Don Taylor

Thank you for your input.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

My door broke about 1:00 pm labor day the tech was here in one hour took about 1 1/2 hrs. The service and the tech were five star. the reason for four stars was the cost. $250 for two hrs, counting travel and a ten dollar bracket is high. But like I said it was labor day and the service was great.
Phil Dahlgren
A Response from: Don Taylor

I appreciate your comments, it helps us to stay on top of our level of service in all areas. Thank you.

Service Provided:
Garage Door Repair
Review:

Yesterday our garage door drive chain came crashing down as we were leaving for a reservation at a local restaurant. Today the 27th of April Jose Perea with an associate came to fix the problem. I was given three choices and I decided to go all the way with a complete rebuild that includes a lifetime warranty. I was told that a copy of the warranty would follow. I am completely satisfied with Mr. Perea's professionalism. Job done to my satisfaction. Two things I would like to confirm, your state license and a copy of the warranty. Thank you
Mike Dwyer
A Response from: Don Taylor

We depend on our customer's feedback to make sure we are performing at the highest levels with our service. Thank you.

Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
Review:

Thank you very much for impeccable customer service when I called in - my garage door spring was broken, unable to open garage door. Impeccable professional repair service, I was contacted 30 minutes before arriving to repair my garage door with cables, bearings, and new garage door opener! Thank you!
Mary Chesonis
A Response from: Don Taylor

Our goal is to always be our best. Thank you for confirming that we met our goal.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Thank you! Always professional and knowledgable! A pleasure to deal with, very satisfied!
Randy Felber
A Response from: Don Taylor

Living up to our warranty is what we do. Happy that you are satisfied.

Service Provided:
Broken Garage Door Spring Repair
Product:
Cables
Review:

I was very impressed with your appointment verification email showing the technicians that might come. You were recommended to me by a friend that had previously used your services. Your technician was very professional and prompt. I would recommend your company.
Barbara Canfield
Service Provided:
Broken Garage Door Spring Repair
Review:

A torsion spring broke on our garage door Tuesday afternoon, and based on a friend's recommendation, we called Precision. A repairman was here the next morning at 8:10, and brought all the necessary parts with him the first time, and was finished repairing our door in 1 hour. VERY prompt service!
Rhys Berryman
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Yes, the number of stars caught my eye when I looked on Google for someone to fix my broken door opener. I was very pleased with the prompt and courteous service, and feel confident that I will enjoy many years of trouble-free service from my new unit. Thank you.
Anne Greene
Service Provided:
Broken Garage Door Spring Repair
Product:
Belt Drive Garage Door Opener
Review:

I'M WRITING ON BEHALF OF MY AUNT,RUBY COLOMBO. WE WANTED TO EXPRESS OUR "THANK YOU" ONCE AGAIN, TO YOUR INSTALLER, CODY. HE WAS NOT ONLY PROFESSIONAL, BUT ALSO VERY HELPFUL. THERE ARE TOO MANY DETAILS TO MENTION, BUT NEEDLESS TO SAY, MY AUNT WANTED ME TO MAKE SURE THAT HE WAS GOING TO BE THE ONE TO INSTALL THE GARAGE DOOR, AND NOT ANYONE ELSE!! HE IS A MAN WITH INTEGRITY. WE HAVE NOW REPLACED OUR "SCHUMACHER" STICKER WITH "PRECISION". THANKS, AGAIN KATIE KISSEN NIECE PS: U MAY WANT TO TALK WITH OFFICE STAFF ABOUT RETURNING PHONE CALLS THO....(DO NOT WANT TO MENTION THEIR NAME)
Ruby & Jim Colombo
A Response from: Don Taylor

Thank you for your response. We always appreciate an alert by our customers on the good as well as the problems. We are investigating your comments and will make corrections as warranted. Thanks again. Don Taylor

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Review:

This guy was very honest and precision work. Recognizing hard times at the moment he worked to get the job done and I and going to spread to work to everyone that you guys are the best there is. Thank you so much.
John Parker
Service Provided:
Garage Door Repair
Review:

Quick response great service reasonable price very happy would use them again and recommend them to family and friends.
William Goodman
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Excellent. Mr. Thurlow knew immediately what the solution to our product was and fixed the door very quickly. Greatjob
Amy and robert Cook
Service Provided:
Garage Door Repair
Product:
Garage Doors
Review:

I was very happy with the service. -A very professional technician that knew his job. -I was so happy that the door was able to be repaired on a Friday night.
Jeff Pack
Service Provided:
Garage Door Opener Repair
Review:

When I went on your website I already had a Precision garage door, The receptionist was very helpful. After I made my appointment with her,your company emailed me a confirmation to let me know that all was ready for the service. What I really liked was that you have your employee's picture on the confirmation email. It made me feel very secure to know who to expect at the door. Mark the serviceman was very customer oriented, he was very profesional and very polite. He knew what he was doing.I am very satisified with the work performed and I will be sure to recomend your company to my friends Thanks Rudy
Rudy Lerma
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Review:

Very professional service good listener prompt and neat dean is very good
Lucy Mora
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I was pleased to be able to get this taken care of on Sunday. Dean was prompt, courteous, friendly & knowledgable about the products. We were talking so much that he forgot to give me the $15 discount, so if it's not too much trouble, I'd appreciate that a refund check be mailed to me. Thanks for the great service!
Suzanne Tyre
Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
Review:

Found your ad in the phone book. Drawn to past customers favorable responses. Not many take the effort to send a return positive comment, it's usually a negative one. The service man was Brent, a knowledgeable and friendly representative of your company. Replacement of overhead springs were required, which was explained to me in a informative manner. No undo pressure was applied to me to replace the original spring, or not, my choice. I had the replacement service performed, which was done in around a hours time. Impressive, I must say. Nice to discover a company that can do quality work,in a short period of time, at a good price.
Jim Murray
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I
Donna Newman
Service Provided:
Garage Door Repair
Product:
Garage Doors
Review:

Bill was very professional and a wonderful representative of your company! I want to thank everyone for such a good job!
Patricia Sheppeard
Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
Review:

gary was absolutely great and i will be purchasing the garage door opener from you in the next few weeks. i wish i could have purchased today but i have cancer and it is damn expensive. you guys will be getting my business. thanks and be cool, duane
Duane Taylor
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener
Review:

To all Precision Staff; It is refreshing to receive the service promised so quickly and get the job, done well. I am a Vietnam Veteran and am very satisfied to know that businesses such as 'Precision' take great pride in serving the community with such friendly and great quality service. The thing that leaves me content and impressed is how all the staff, from telephone reps to installers and service reps have all kept their word in responding immediately not just on installing a great product but how in two hours Brent Bassett ( a service technician ) responded. Other company's can benefit by following the ethics and genuine friendliness that 'Precision' employ's. Thank You for service well done. Joe Cardenas Menifee California.
JOE CARDENAS
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
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