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Read what people are saying
about Precision Garage Door in:

Sun City, CA

Precision Garage Door of Riverside & San Bernardino County
has received 52 reviews, averaging 4.95 Stars:
1 2 3 4 5
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very pleased with the techs. Friendly, knowledgeable, efficient. My garage door works perfectly.
Jeff Pickford
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Called Precision late Friday afternoon, they scheduled me the very next day, was on time with the service call and took care of the issue with my garage door within an hour. Price was fair and workmanship by the technician was solid. Could not have asked for more so would recommend Precision sans any hesitation.
Paul Semeah
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I know Precision Garage for many years. They are professional their work is always Well done.
Joni Godlove
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Quick arrival after making a phone call. Tech was very nice and had exact opener and new wheels on his truck. The job was completed quickly and to my satisfaction. I would use these guys again.
Katie Harms
Service Provided:
Garage Door Opener Install
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very fast response and the technician Jose Perea knew exactly what he was doing very professional
Franks Marion
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

George was timely and knowledgeable. He was prepared and answered all my questions. The prices are reasonable and installation timely. Thank you for your swift response to my call.
Cheri Luce
Service Provided:
Install Garage Doors
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Remote fixed, battery.
Rob Hager
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The young man that came out to fix my garage door was very professional very polite did a wonderful job and I am very happy thank you thank you very much
Ginger O'Mara
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My technician was Jose Perea. Very nice and informative as to what was wrong with our door. He was safe (had a mask on). We felt he was very professional and only sold us what we needed. Thank you and we will call again if the need arises.
Ken Johnson
Service Provided:
Garage Door Repair
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Good afternoon Don, I want Derek to be commended for his professionalism and the quality of customer care Derek showed my wife and I. Derek came to our home presented himself to my wife and I and I knew right away I had the right company Precision to do work on the garage door. We are happy with our garage door service.
Jesus Perez
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thanks for such quick expert service! A new back-up battery was installed, no other services needed.
Suzanne Tyre
Service Provided:
Garage Door Opener Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jose arrived well within the window quoted and promptly diagnosed the issues with the garage door opener. He quoted repairs and in an hour, it works great. He came equipped with everything he needed- so convenient. Thanks Jose!
S. Ogawa
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision was recommended and when I called for an estimate I received good service. Jose came in the time frame and gave me three estimates, explaining each with no pressure. He completed the work in just an hour by replacing the spring, rollers and all moving parts. Very friendly, a hard worker and made sure the door was new again.
Richard Schemenauer
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Today is Labor Day and my garage door got stuck open! I googled a garage door repair company and Precision door service came up. And their web site stated they were open today. Jose Peres came out within about 2 hours of my call and replaced my garage door opener in an hour. He then went thru and linked my car to the opener so I didn’t have to use the remote. He even said he was available to help my boyfriend with his link up if there was any problems. Great service all around.
Pamela Robertson
A Response from: Don Taylor

Thank you for your review. We strive for 100% satisfaction every time, recognizing that customer service is our main product. Thank you for being our customer.

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Yesterday afternoon, while moving stuff in our garage, I accidentally damaged the sensor which prevents closing the door if anything is in the way. I called Precision (which repaired our door a couple of years ago), and they had a technician (Steve) out here this morning (a Saturday). It took him no more than a half hour to install a new sensor and lubricate the track, so the door now works perfectly. VERY prompt and courteous service!
Rhys Berryman
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The whole process from initial sales call, to installation was quite simple and pleasant. The new garage door enhanced the look of our home. Overall, a tremendous improvement to our home which I would highly recommend to everyone.
Tony Juliano
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I would have given 0 however it was not an option. Communication with this company is very poor. I have left 3 emails eith 3 different people the ownertwice, the salesperson twice and one to office personnel. The person that purchased the door had passed away 2 weeks after ordering and they, according to policy, haveto see what they can do. I have actually spoken to a female in the office and she told me she would speak with the owner and get back to me. It never hapoened. Left email with owner no response. Left email with sales person no response. They seem to be keeping the $487 deposit
Patti Phay
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The service I received is impeccable! The expertise; took time to explain parts needed; provided senior discount; service desk was polite and helpful; scheduled service same day with phone call prior to arriving! Imeccable customer service! Thank you Precision my garage doors works awesome!
Mary Chesonis
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Dean was on time, polite, knowledgeable and professional. I would highly recommend Precision to anyone looking to replace their door.
Pam Boudreau
A Response from: Don Taylor

Dean is a professional. Thank you for your review.

Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Your technician did a fantastic job. I am very very pleased with his work and knowledge.
George Taylor
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We were very impressed with how quickly the tech arrived. He was knowledgeable and fixed the problem right away. Thank you.
Tom Schopper
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service & the associate was a pleasure
Melanie Whalon
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

They were open on Suoerbowl Sunday! They got my busy! Bill was a great technician and replaced and tuned up our garage door opening equipment!
Diane Piela
A Response from: Don Taylor

We are open 24/7 to serve our customers. We have a live person answering our phones 24 hours a day, and look forward to serving you or your referrals as needed.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My neighbor just told me she got a 10% senior discount. I asked for that and was not offered it.???
Delores Madariaga
A Response from: Don Taylor

Thank you for letting us know. We will look into it and get back to you shortly.

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

everything was just great on time and no problems would recommend to my friends
Charles Schrader
A Response from: Don Taylor

Thank you much for validating that our service was what we intended. Our goal is 100% satisfaction.

Service Provided:
Garage Door Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

On time clean and completed in a timely manner
Richard Hamilton
A Response from: Don Taylor

Thank you for your input.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My door broke about 1:00 pm labor day the tech was here in one hour took about 1 1/2 hrs. The service and the tech were five star. the reason for four stars was the cost. $250 for two hrs, counting travel and a ten dollar bracket is high. But like I said it was labor day and the service was great.
Phil Dahlgren
A Response from: Don Taylor

I appreciate your comments, it helps us to stay on top of our level of service in all areas. Thank you.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Yesterday our garage door drive chain came crashing down as we were leaving for a reservation at a local restaurant. Today the 27th of April Jose Perea with an associate came to fix the problem. I was given three choices and I decided to go all the way with a complete rebuild that includes a lifetime warranty. I was told that a copy of the warranty would follow. I am completely satisfied with Mr. Perea's professionalism. Job done to my satisfaction. Two things I would like to confirm, your state license and a copy of the warranty. Thank you
Mike Dwyer
A Response from: Don Taylor

We depend on our customer's feedback to make sure we are performing at the highest levels with our service. Thank you.

Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thank you very much for impeccable customer service when I called in - my garage door spring was broken, unable to open garage door. Impeccable professional repair service, I was contacted 30 minutes before arriving to repair my garage door with cables, bearings, and new garage door opener! Thank you!
Mary Chesonis
A Response from: Don Taylor

Our goal is to always be our best. Thank you for confirming that we met our goal.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thank you! Always professional and knowledgable! A pleasure to deal with, very satisfied!
Randy Felber
A Response from: Don Taylor

Living up to our warranty is what we do. Happy that you are satisfied.

Service Provided:
Broken Garage Door Spring Repair
Product:
Cables
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