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Derek L O'lear
Tech ID#: 60
Reviews: 76
Average: 4.78 stars
Background: 2/4/2019

Derek L O'lear

Technician
Derek L O'lear has received 76 reviews, averaging:
1 2 3 4 5

Derek L O'lear's Bio:

Derek was born in Loma Linda and lived most of his life in that general area. He attended high school in Colton, participating in hockey and skate boarding, and college at San Bernardino Valley College majoring in Art. He is a father of four. He plays guitar in a local band in his spare time. He worked in bail bond area for several years prior to Precision Door Service. He looks forward to helping you with your garage door needs.
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I received an appointment the next day after calling. The repair man quickly assessed what was wrong with my garage door and went to work. I had one broken hinge and my door would not close properly. I also had the rollers replaced at the suggestion of repairman. My garage door works great and has never been quieter when operating. The rollers were differently in need of replacement. This is the second time Precision has done repair work for me and I was not disappointed!
Rick Medina
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Fast, excellent service at a very affordable price. I'm a repeat customer and will always call Precision for my garage door needs!
Rosie Vanderhaak
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Derek OLear was very professional, arrived on time even though we are experiencing the heaviest rain and wind of the year and he had to drive up the Cajon Pass to get here. We would definitely recommend
Danielle
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Came on time, professional service, reasonable price for a lifetime warranty
Hoa Nguyen
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

#1 The work was done, but it didn't start out good. He came with insults right away, calling us a couple of old people, it got my hackles up and I said "I don't like that" then he said he should have called us elderly people. Huh? #2 After they left, I started seeing that Everything was greasy...everything they touched or replaced is greasy the plastic covers of garage motor light bulbs is filthy with grease, outside on garage door where weather strip is greasy and crossbars on inside filthy with grease. Greasy handprints, finger prints NOT GOOD, Aggravated!!! Replaced spring, rollers, cable (everything BUT the garage door motor)
Brian Buehler
Service Provided:
Broken Garage Door Spring Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I have tried other companies. Precision has always been professional and willing to not leave me in a lurch. Their work and problem solving is top notch. Other company installed under sized springs and as a result damaged cables etc. Precision fixed it all. Thank you
Ralph Funk
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I love your company. the service people were timely and informative and nice. I had them put a sticker in my garage with your information so I can use you next time!
Barbara Keane
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very convenient, courteous and professional. They came at the time they said and fixed the issue quickly. I’d fully recommend to others.
Andrea Dowdy
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I currently have a precision opener and the performance and quiet operation of the opener is the best. However upon making an appt to have an additional opener installed in another garage I was told a technician would be out to provide me an estimate. An appt was scheduled. On appt day 2 technicians arrived and instantly advised my existing opener sounded terrible as well as my garage door and all needed repair. Then they proceeded to to try and upsell me on services I expressed I was not interested in. I requested a quote on garage door opener and installation only and again received the high pressure sales tactic to install NOW. Fortunately I did not cave to the pressure and requested a quote in writing which I did promptly receive via email. I love my existing precision opener and know that it is worth a bit more money for a quality product. But for me personally I will go with another company before I deal with poor customer service. A professional discussion of what I want and what is available (including upgraded options) without the NOW or never pressure is so much nicer.
Stacy Barfoot
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I chose Precision for your 5 stars, your same same day service and how friendly and accommodating your receptionist was! Derrick my technician was very informative , professional and very helpful and friendly!!
Ruth Marsh
Service Provided:
Garage Door Opener Install
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

On time,fast and we'll done great job.
Guy Edmonds
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The service worker was very informative, arrived quickly, got the job done! Was extremely nice and went on his way. I’m still smiling at my experience and will pass this on to anyone who needs help. Thanks!!!
Susan Harkins
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision door arrived early Don did a complete inspection we had lube and tune done on our LiftMaster Motor and two roller brackets replaced great job Don
Linda Collier
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Your worker (forget his name), was on time, and friendly. Very honest and did good work. Neat and quick. He knew what was wrong with my garage door, and fixed it within minutes. Price was fair, could always use a discount but, he seemed honest. Will definitely use Percision Garage Doors again. And will definitely refer your company to friends.
Guillermo Guerrero
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Had precision door garage service come out yesterday to fix garage. Now it won’t close its now 11 pm and I’ve been calling since 4 pm to have someone come out to get garage to close especially being I have bears and other wild life and nobody will come out to solve the problem. It’s not closing correctly and I’m Scared for my safety and this point the company is showing no concern to come out to fix this and isn’t reaching out to solve the problem along with safety codes showing up on new panel they just installed yesterday.Very unsatisfied customer would never recommend this company to anymore. I’d give a zero star if it was possible. Living in the mtns with wild life and and open garage is not treating customers with compassion for safety
Crestline
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called several places and they were the only ones who called me right back and set up an appointment for the next day. Derek came out to give me a quote to replace all the mechanics on my garage door that wasn’t working. He gave me several options and when I picked the best one for me, he started the job right then and had everything completed within the next hour. He walked me through how everything worked and told me if I had any questions or problems, to call him and he would come right back over and fix it. I would definitely use them again.
Michelle Bailey
Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Derek was extremely skilled and efficient. Was able to identify and fix the problems with my garage door immediately. Very professional and friendly as well. Thank you Derek....
Norma Berrellez
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Perfect and without hassle. Arrived on time, quickly and efficiently addressed and fixed our issue. Derek is fantastic. Will use again and highly recommend.
Bill Miller
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Derick was a cool dude, they did a great job.
Jack Martin
Service Provided:
Garage Door Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very pleased with the techs. Friendly, knowledgeable, efficient. My garage door works perfectly.
Jeff Pickford
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called Precision Doors after my son installed a new garage door for me, but he just couldn't get it adjusted. Precision Doors sent Derick out who called ahead and came right away. Derick knew exactly what he was doing and fixed it in no time. He was clean, professional and friendly. I almost never write reviews for companies, but I was actually impressed, I'm glad I called Precision.
Scott Tibbs
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

derek was professional. but also personable. very happy.
Cliff Post
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Good job Precision. I was able to get an appointment the very next day. Technician—Derrick—arrived early and finished the job in just over an hour. The company owner stopped by we had a nice chat. This is my second satisfied experience with Precision. I recommend them highly.
Mike Thesing
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service. Very satisfied with the work. Called prior to arrival and completed job in timely manner. Highly recommend
Dorothy Harper
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Derrick was very fast,friendly and professional. He explained the process and my options very well making the decision to install a new opener the best decision. Happy wife happy life.
Jon Hill
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I know Precision Garage for many years. They are professional their work is always Well done.
Joni Godlove
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We used your service a few years ago, because you served the Riverside area. Repair: Door wouldn't open because we had broken springs. now it does. The job took about 30 minutes. The tech was very friendly, and cheerful. We were glad that we were shown options for repair. Thanks, Craig Kinder
Craig Kinder
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I have always used Precision Garage door for my service. Derek was on time and did an awesome job
Jerry Finazzo
Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Dereck did a great job. Being on a fixed income and 82 years old retired the cost hurt but needed to be done. thanks
George Kanoff
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Eric was outstanding and thorough .on time and cleaned the area when done. Thanks Eric for your help and efficiency.
Fred Battaglia
Service Provided:
Garage Door Repair
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