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Read what people are saying
about Precision Garage Door

Precision Garage Door of Riverside & San Bernardino County
has received 1689 reviews, averaging 4.83 Stars:
Review:

I want to thank BJ for being so professional and personable. He also gave me an education on the system I have and I really appreciate the timely manner in which he made it to the house. Thanks for the great service
Dave Dettelbach
A Response from: Don Taylor

T;hank you for your review Dave. Our goal is always 100% satisfaction. Thank ;you for letting me know that BJ met our goal with our service to you, and thank you for allowing us to serve you.

Service Provided:
Broken Garage Door Spring Repair
Product:
Cables
Review:

I had a problem with my door opener today. Thinking is was a minor thing I called your company and a service man came the same day .. He assessed the problem and found the motor was bad. He tryed everything to get it going but the last resort was to buy a new garage door opener. He did a great job replacing it . As hot as it was, he replaced the old one and did very good work. I would give him a 5 star rating. Very pleasant.
Diane Barretta
A Response from: Don Taylor

Thank you Diane for being our customer and for you review. BJ is very concerned about the quality of his work and I am happy to know he lived up to the Precision promise.

Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Review:

Kenneth was very professional, did what he was hired to do, work in close space can be hard, but he kept a smile the whole time, great job PS : I never write reviews
Eugene Morris
A Response from: Don Taylor

Eugene, I am so happy you took the time to give up your review. Your feedback is how we know if we are doing our job correctly or if we need to change something. So your review is very important to us and thank you so much for letting us know the quality job Ken did.

Service Provided:
Garage Door Opener Repair
Review:

I was very pleased with Steve Marsh. He came on time and repaired the garage door opener quickly. I recommend him highly. Sally Harper
Sally Harper
Service Provided:
Garage Door Opener Repair
Review:

I bought my 1st door from you in 1999 or 2000. this time you replaced a strut, a hing and a lube and tune. All was done efficiently. I was very satisfied the professional way Steve handled the job. I didn't think of it @ the time but thinking back. I am surprised I wasn't offered a senior discount. My 1st door was installed by the owner and his wife. You guys have really grown.
Gerald Klopp
Service Provided:
Garage Door Repair
Review:

Michael is very able and professional. He did a great job!
Rene Garcia
Service Provided:
Garage Door Repair
Product:
Springs
Review:

B.J did a great job fixing our garage door. He assessed the situation, quoted us and did the repair on the spot! Appreciate the quick response and professional service.
Leanne Mass
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Excellent service and work. Repair was scheduled within the hour and technician arrived early. The work was performed in less time than was quoted and without pressure to choose less or more expensive repair options. Precision will definitely be my go-to repair company for future garage door mishaps.
Ruth Franz
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

STEVEN MARSH accomplished the task in about 35 minutes - Now the door opens and closes smoothly. Installing - STRUT-16', 2 HINGES, 10 PDSROOL-4, and insured everything was working properly. Job well done to Steven. Thank you.
Don Hampton
Service Provided:
Garage Door Repair
Product:
Rollers
Review:

On time. Competent. Friendly. Perfectly repaired door. Thanks.
Thomas White
A Response from: Don Taylor

Thank you so much for your review. We appreciate you, our customer.

Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Review:

I had used Precision some years ago to repair and replace a garage door. They did excellent work back then. Recently my lift motors began to fail. They were near end-of-life. I contacted Precision. They arrived with upgraded replacements to the motors and drive mechanisms. The installation was done very well. The work guaranteed. The price was reasonable. The technician explained everything and did not mind my watching him work and learning from him.
Lehman Moses
A Response from: Don Taylor

Thank you for your review. We appreciate hearing from you as it our report card. We always strive for 100% satisfaction..

Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
Review:

Excellent service
Emmett Sampson
A Response from: Don Taylor

Thank you Emmett for your review. Happy that we performed and served you as intended.

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Review:

Jose was excellent. He was friendly and obviously knew what he was doing. I was interested in how things work and he took time to answer my questions and teach me a few things.
Rocky Snider
A Response from: Don Taylor

Thank you Rocky. It is Jose's personal commitment to achieve 100% satisfaction.

Service Provided:
Garage Door Repair
Product:
Springs
Review:

Absolutely amazing!! Kenneth was so polite, professional, and just right down amazing!! Got three different quotes in the beginning of my service to choose from which I really liked because they weren’t, trying to up-sell me on anything. They just let me have some ideas to think of the would work best for us. Once I picked they started and had everything I needed. It nice to have same day service. Nowadays it’s hard to get! I’ll definitely, be recommending this company and employee Kenneth for anyone needing garage door services!! Thank you again for being so efficient and professional!! Sincerely, One satisfied customer!!
Doug & ashley Mcdaniel
Service Provided:
Garage Door Repair
Product:
Rollers
Review:

I have an old garage door (one piece, not panels) and a spring had broken. I told them this when I called to make the appointment. The rep, who was on time and very friendly by the way, told me that the garage door is old and outdated and that springs are not readily available. He recommended replacing the door for $699 I believe, and when I said that is not in the budget, he immediately called and lowered the price to $649. That was a red flag for sure. I decided to check other companies, and found a local company who was here within an hours time with two springs- only one had broken, but they are old, so better to replace both. He was able to buy the springs locally and install. Total cost $169 including labor and parts. I am a realtor and constantly get requests for good service providers. I would never recommend this company.
Randy Heyl
A Response from: Don Taylor

Mr. Heyl, I am sorry that we did not meet your needs. Your door is a one piece door and requires a different spring. I apologize for my technician saying they are not available, because they are.. So, he made a mistake on that and we have already counseled him on it.. The $699 was obviously for a new door which was not absolutely necessary. However, I am happy that you were taken care of (it seems by a handyman), as our price would have higher that what you stated you paid. I apologize for your experience with us.

Service Provided:
Broken Garage Door Spring Repair
Review:

Steven work on repairing door, $713.96 worth, on 5/28. door is noisy and jerky, and I still have not received a invoice on work,
Carl Best
Service Provided:
Garage Door Repair
Review:

Precision Door was so easy to do business with. I needed to get a second LiftMaster jack-shaft garage door opener for my home. I contacted them over the weekend and they were back in touch with me right away. I received a same day installation from the best set of installers. The pricing was good, the work was done expertly. I definitely will use the again.
Linda White
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Too expensive.
Sheldon Grudman
Service Provided:
Garage Door Opener Repair
Review:

We had an awesome experience with our service man Carlos Jaquez. He came out to assess our project to install garage door. We weren’t sure it would be possible because there wasn’t prior frame work. Carlos assured it can done. We were ecstatic. He arrived on scheduled time. Carlos went straight to work. His knowledge and experience was quickly evident. He explained in advance what the project was going to entail. We were so happy after the framing, garage door, garage door opener were installed. It looked very nice. Carlos also informed us how to use the garage door opener. We felt Carlos went beyond our expectations. We’re glad to have found Precision garage door services.
Gabriel Franco
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Excellent service. I have used Precision Doors before and was very satisfied with the service I received then as well. Service tech was knowledgeable and friendly. I called for a garage door repair and had the opener changed out since it was over 19 years old. There was no pressure to add services. Will definitely refer friends to this business. Thank you for your professionalism.
Laura Lombardo
Service Provided:
Garage Door Repair
Product:
Opener
Review:

Best door company by far. They have performed work at 3 of our homes & always professional, prompt & extremely courteous. Money well spent...
Mary ann Amador
Service Provided:
Garage Door Repair
Review:

Kenneth was wonderful - explaining thoroughly and installing new motor with great efficiency. Always professional and courteous!
Patty Scaramellino
Service Provided:
Garage Door Opener Repair
Review:

Your entire team is super professional and experts at at their work. I had the opportunity to have Jose work and repair my garage door! He was very patient and thorough with his work! Your company is blessed to have a loyal, professional and passionate worker like Jose. And we as customers are lucky and blessed as well with great people like him. He took his time explained everything and reassure he would fix it and i would not worry about a thing. Thank you for having great people on your team!
Cynthia Bercian
Service Provided:
Garage Door Repair
Review:

The service technician was very good. $800.00 for the repair was way to much.
Jim Kowalow
Service Provided:
Broken Garage Door Spring Repair
Review:

Technician was excellent in all phases of the work done. He explained everything needed and checked out door was working correctly. He was so polite.
Jackie Myrick
Service Provided:
Garage Door Repair
Product:
Cables
Review:

Service was timely and professional. I don't know about price as I did not compare. I needed quick and efficient service, and that is what I got. The technicians were friendly. What more can you ask?
Judy Fuhrman
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Jose did a great job. Very professional. Great job.
Rod Lennartson
Service Provided:
Garage Door Repair
Review:

Just reading the reviews make me confident that I will get a fair pricing and service. The service we received is excellent Derek Olear very professional and provided information very clear regarding the service. I would not hesitate to recommend your company to our friends and family for great service provided.
Concepcion Cabana
Service Provided:
Broken Garage Door Spring Repair
Review:

Because of your professionalism and reputation
Oscar Durity
Service Provided:
Garage Door Opener Install
Product:
Opener
Review:

I paid $800 for a service. I learned later that several of my neighbors had the same service from other companies and paid between $250 And $350.
Janet Bbbb
A Response from: Don Taylor

I am sorry there was a misunderstanding. I am not sure what your neighbors had done, but what you got from us is our rebuild package which includes replacing all the major moving parts on your door with premium grade parts, and a lifetime warranty on those parts for as long as you live in your home. I hope this explains our costs, and thank you for your feedback and for being our customer..

Service Provided:
Garage Door Repair
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