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about Precision Garage Door
Precision Garage Door of Riversidehas received 2930 reviews, averaging 4.82 Stars:
Lake Elsinore, CA
Carlos was amazing! Two garage doors installed by himself. Good communication and very friendly.
- JeriSue Haney
Temecula, CA
Outstanding workmanship. Friendly and professional. I have used Precision for several years and will continue.
- Katherine Nemoto
Moreno Valley, CA
Our appointment was scheduled for the next day, but I called very late at night. The technician, Ivan, was incredibly helpful and accommodating. He was able to set up and fix our smart garage door in just minutes—something we had struggled with for weeks. We’re so grateful for his efficiency and expertise. Thanks again!
- Connie Stringfellow
Palm Desert, CA
Ivan was polite, arrived early and replaced the broken springs quickly. The services were fairly priced.
- Carol Glickman
Murrieta, CA
The Tech Jorge Fortanel arrived on time as promised, very knowledgeable person, conducted business in a professional manner. made me aware of all the function associated with the opener and also help set up our phones to the garage opener. Overall, we were very pleased with Jorge and Precision Garage Door Service. I would recommend to anyone needing their services.
- Joe Gonzalez
Menifee, CA
What makes Precision a great company is great employees like Derrick Thanks Derrick for your excellent service and knowledge Best regards David Thompson
- David Thompson
Temecula, CA
Carlos, our installer, was fast, efficient, friendly and took the time to answer all of our questions. Door looks great, works perfect!
- Robert & Tina Petre
Palm Desert, CA
Arrived early (who does that) which was great Explained clearly what was found (broken spring) and why company policy is to replace both springs. Also advised that Garage door, cables, and motor are good quality with lots of life left. Rollers in good shape but Recommended changing the rollers to newer more reliable ones (which I did not do). Very professional and knowledgeable. Worked quickly and cleaned up after complete. No complaints. Happy but not cheap.
- Ron Reis
Fontana, CA
Ivan did an excellent job on the Tube-up and a replacement broken roller bracket. Explained everything that was going to be done and he did that. I would defiantly use there service again in the future!
- EM
Highland, CA
Cannot say how very polite and respectful the garage door technician was . His service and knowledge was excellent and very much appreciated. Thank you so much Ivan
- Patricia Bradley
Winchester, CA
Dave Pearson was the Technician who fixed our garage door; wonderful job and I would never attempt to do this myself. Leave it to the Professionals! We broke our door yesterday, and today it is repaired. Thanks for the quick and reliable service!
- ROBERT AGRICOLA
Murrieta, CA
Precision installed our new LiftMaster garage door opener in late 2021. It has worked great since installation. Today our backup battery started beeping every 30 seconds, so it needed replacement. We called this morning and Precision immediately set up an appointment for today between noon and 2:00 pm. The technician, Jorge, phoned me and arrived on time. Very professional, personable and knowledgeable. I really appreciate the response time and highly recommend Precision Garage Door Service for all of your garage door(s) maintenance, replacement or service.
- Mike McCracken
Palm Desert, CA
We had Ivan Estrada as our technician on this visit. He was very professional and explained everything we asked in great detail. We didn’t have any outright issues but he explained what was taking place with the auto release when the power was out at our home. He serviced and lubricated everything on our garage door. Your team are great and very professional. Thank you, Johnny Merrill Palm Desert, Ca. 92211
- Johnny Merrill
Perris, CA
When your garage door opener decides to break on you at 4:30 in the morning, you really don't have many options. I reached out to Precision at 7:30 am and was able to speak to someone right away. They were able to get a technician out to us in a timely manner. The service technician was knowledgeable, courteous, informative and very professional. We were very satisfied with the service they provided and would highly recommend their services to people we know.
- Jean Avila
Menifee, CA
We contacted Precision Door on a Saturday evening and had a new motor installed within a couple of hours on the following Monday morning. Carlos gave us options and is a total pro! In addition to installing the new motor, rollers and keypad, he reinforced the door which will extend its life. Great communication from first contact too!
- Mary & Paul DiLorenzo
Service Provided:
Product:
Technician: Carlos Barragan
Very Thankful! Unfortunately, my car was trapped inside the garage due to broken springs and broken cable. Was unable to get the garage door to open or close. Not sure who to call, I found Precision online and scheduled a same day appointment. Dave provided excellent customer service and resolved our issue the same day. The garage door works better than before. Appreciate Dave and Precision. Will absolutely recommend them. Thank you!
- Rebecca
Product:
Murrieta, CA
Carlos is a positive person who has the ability to make a difference in your company
- Paul Hilzer
Hemet, CA
Good fast service. Luckly I did not need any repairs/ just adjustmwents.
- Nancy Arnold
Riverside, CA
Carlos was very professional and did an exellent repair in a very short period of time. I highly recommend Precision Garage Door of Riverside.
- Jeff Belier
Riverside, CA
I called Precision because I had a broken garage door spring. Precision also installed LiftMaster for me 2 years ago. When Jorge arrived, he examined every part of my garage door. He did also let me know that the rollers mights need to be replaced in 2 more years. I made the decision to replace the ball bearings, ball bearing roller, residential drums and torsion cable, now. I was informed of the warranty of 2 years, but decided to opt for the lifetime warranty. Thank you Jorge for your time and the super job you did replacing the springs and more.
- Mary Harris
Beaumont, CA
Derek was amazing got to work and made the repairs to our garage door added the springs and was done less than 45 minutes. Very professional and gave us some tips to upkeep or door. Will be using Precision again and recommend them to our friends and family.
- Scott MacDonald
Palm Springs, CA
Very fast, efficient and friendly.
- James Hood
Palm Springs, CA
Service was great, on time and he was very polite.
- Rick E.
Corona, CA
Fleecing the repeat customer is a BIG issue... You were very responsive and came out the same day which we were grateful for. As it turned out, two screws had fallen out of one of the metal plates that attach to the garage door at each roller joint. Carlos found the issue and said he could fix it. So, for $59.99 he came to my house and found the problem. Two screws cost less than a dollar, but I haven’t had anything serviced since your guy was here the last time and that was over 5 years ago. I agreed to the "tune up”to make sure everything kept working into the future. For 15 minutes of work and three dollars worth of lubricant, that cost me $89.95!!! WTF What is completely inappropriate is a surprise charge of $16.95 for “Environmental Fee - Miscellaneous hardware/product/enviro fee/fuel charge. All of that should have been covered in the other two line items, considering I had agreed to $140 for less than $10.00 worth of screws and lubricant and a short drive to my house. On top of that, I had cash, my checkbook, and a credit card available as payment. Carlos told my wife that the “credit card was easiest” but then I got charged another $3.34 for using the credit card. I responded to there feedback email but got ZERO response about my extreme displeasure with getting fleeced to the tune of $171.50 for a 15 minute service call. I chose to use your company again because I had a good experience in the past. That may not be the case in the future! Word of mouth referrals are very important to me as I’m sure they are to you.
- jay myers
Riverside, CA
Great service. Thanks again for coming out
- Enda Morris
Rancho Mirage, CA
ALEX CAME OUT RIGHT ON TIME AND REVIEWED MY GARAGE DOOR AND GOLF DOOR SITUATION. BOTH MUST BE REPLACED AND HE HAS EXACTLY THE RIGHT DOORS REQUIRED BY OUR HOA. HE EVEN SAID HE WOULD WALK REQUIRED DOCUMENTS OVER TO HOA FOR REVIEW AND APPROVAL. CAN'T ASK FOR BETTER SERVICE THAN THAT. I GAVE HIM A DEPOSIT AND WE ARE OFF AND RUNNING. EXCELLENT!!! S C WOODSON Rancho Mirage , CA
- Sandy Woodson
Product:
Winchester, CA
I had an appointment for between 2-6. I called the company to see when they would be arriving before 2:00. They were going to have the technician call to update me because they could not get ahold of him. I never got a call back. My daughter ran out to get gas for a short time because they had not called me. I called the company a second time at 4:45 since I had not received a phone call. They said he tried to call twice and no one answered and that he stopped by and no one was there so he left. I have a doorbell camera he said he came at 4:30. I have no video of him at the door. Cameras don't lie. I checked my recent phone calls and nothing came through and no voicemail was left. I had my phone on me all day so I would not miss a call from them. I also did not get a text. Now they can not reschedule until tomorrow so my daughter would have to stay home for 4 hours again tomorrow. Horrible customer service. I will be finding a different company to use. If you are needing quick reliable service don't use this company.
- Jessy
Fontana, CA
Derek was great! I purchased a warranty from Precision when my garage was repaired last year. I had a minor issue and called them. They dispatched a technician (Derek) the very next day and he diagnosed and repaired the issue quickly. Great service all around.
- D Parker
Moreno Valley, CA
Dave came out the same day to help get my remotes working. While there he found a bar that was bent/broken and recommended it be fixed. I agreed! Dave went above and beyond to get my old garage doors working. I am a 75-yr old widow and he was beyond helpful! Would use this company again!
- Barbara Bontjes
Product:
(951) 225-4371
(951) 225-4371(951) 331-3254
(951) 331-3254(760) 459-8572
(760) 459-8572(909) 748-5478
(909) 748-5478(909) 279-1442
(909) 279-1442(951) 992-1780
(951) 992-1780(760) 475-9541
(760) 475-9541Office: (760) 530-8540
225 S Civic Drive
Suite 1-2
Palm Springs, CA 92262
Licenses
CA State Contractors License809067
If you are looking for service in the Northern Los Angeles, Pomona, and Ontario areas, please visit:
precisiondoorla.com
Made an appointment same day they came out, replaced the springs. Garage door works again! Quick and easy! You have to pay though lol
- byron harrelson