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Read what people are saying
about Precision Garage Door

Precision Garage Door of Riverside & San Bernardino County
has received 1552 reviews, averaging 4.83 Stars:
Review:

The service was very quick. Called for appt. & They came appt. 2 hrs. Earlier than expected. Jose explained everything in simple terms. He was knowledgeable, professional & friendly. He fixed my problem in approximately 10mins. Thank You Jose!! ????
Diane Robles
Jose Perea Service Provided:
Garage Door Opener Repair
Technician:
Review:

Great Job by Steven. Professional install and excellent customer service.
Olivia Heath
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

the technician Jose Perea, did an excellent service, very professional explained in detail and showed me exactly what was wrong with the garage door, I recommend the technician Jose Perea and Precision Door Service.
Daniel Rivera
Jose Perea Service Provided:
Garage Door Repair
Technician:
Review:

I initially chose Precision Door Service because they advertised 24/7 service and because I really was impressed that they provided photos and full names of their Technicians and their Installer. I felt that this was very important for security purposes in knowing who would be coming out to my home and that they were truly employees of the company. From Stephanie (in the office) to Jarrod Zamora (initial Technician who did assessment of problem/provided estimated costs) and Carlos Jaquez (actual Installer of my new garage door): each one was friendly, yet professional in their demeanor, willing to answer any questions and provide information in a clear, forthcoming manner and did so patiently, courteously. Mr. Jaquez (Installer) arrived on time the day of installation, worked quickly, finishing in about an hour. He also cleaned up my garage area after the job was done and left it neat and clean. He did a fine job and the new door looks and works great. Thank you to everyone at Precision Door.
Maria Delatorre
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

This garage door experience has been outstanding from quote to install. Very professional from start to finish. Every person I've spoken to on the phone and in person have been great to deal with. I would highly recommend their doors and people. Thank You and your people for what they do...
Mike Whitfield
Bill Weier Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

We’ve needed repairs twice on a Sunday and Precision was available to come for same day service. Service by Bill was professional and friendly both times.
Bryan Casier
Bill Weier Service Provided:
Garage Door Repair
Technician:
Review:

Jose came and serviced our garage door. He arrived on time and was very respectful and explained the problems; and fixed the door with no problem. He was courteous and gave us a clear explanation of what needed to be done. He was very helpful and I would recommend your company to my friends.
Kathy Davis
Jose Perea Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Technician:
Review:

I am more than happy to recommend Precision Overhead Garage Door services. I called at 7:30 am with a request to look at my 20 year old garage door, which had stopped working the day before. By 10:30 am, Jose had installed a new motor and new rollers. He was honest about what needed to be replaced and very fast and efficient in getting the work completed. We appreciated his work and his positivity. I will recommend this company to anyone wondering who to call.
Dee Tarango
Jose Perea Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Technician:
Review:

I called for an appointment at 2:40 and I had a technician arrive at 3:00. He was polite, friendly, efficient and explained everything that was to be done. Great job, Jose. Thanks Precision for sending someone so quickly.
Andrea Thompson
Jose Perea Service Provided:
Garage Door Opener Install
Product:
Garage Doors
Technician:
Review:

5/5 stars. Tech Bill Weier is an asset to your company. Punctual, professional in every way, and very customer service oriented. I would ask him back for any future garage door repairs. No surprises with my service call, just as advertised.
Tom Notle
Bill Weier Service Provided:
Garage Door Repair
Product:
Cables
Technician:
Review:

On time for appt. Called ahead. Expert workmanship. Gave me choices for fixing or installing new device. Did not seem overly expensive for my choice. Would highly recommend.
Judith Horrall
Mike Napolitano Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

I recently moved into my home in Yucaipa. I found that there was some maintenance needed on three garage door openers. I also needed a full set of remotes and two key pads. Steven came out and did an inspection on the older Genie opener. It was discovered that it had a weak torsion spring. He replaced that and did additional maintenance. He also did the maintenance on two LiftMaster openers. The difference on the Genie amazed me. It is now smooth and quiet whereas before it sounded like it was going to fall apart at any moment. Everything is back to good working order. Steven is a friendly, professional man and fully explained what was needed. Based on the service he provided I would recommend Precision without hesitation. Ken Jackson
Ken Jackson
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Review:

Mike did a good job for us.
Betty Burgan
Service Provided:
Garage Door Opener Install
Product:
Opener
Review:

Michael Carreathers was our technician today. He was professional, very helpful and extremely friendly. He took care our our problem swiftly and we were very pleased. I want to thank you and especially Michael for your assistance and will recommend him and your company to my neighbors who all have garage door openers. Sincerely, Connie Wallerstein
Connie Wallerstein
Mike Napolitano Service Provided:
Garage Door Opener Repair
Technician:
Review:

Used these guys twice over last 5 years and always a great experience. Professional and able to meet my budget. Garage is like new and lifetime warranty on the parts. Thanks José.
Claude Hickman
Jose Perea Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

5 stars
Donald Batiste
Bill Weier Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

We have used Percision before and did not hesitate to call them again. We purchased the "life time warranty" package. Jose repaired our garage door and we're very pleased with him and his work. He was efficient, personable, and thorough. Thank you Jose and Percision Door Service
Roxanne and Paul Raver
Jose Perea Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

The staff at Precision Door was terrific and sent their technicians out quickly. Mike Napolitano did an excellent job. He was friendly, knew the product line and was able to give me options to choose from. I will call them again!
Susan Arnold
Mike Napolitano Service Provided:
Garage Door Repair
Technician:
Review:

Jose Perea was very professional, friendly , and informative. He worked quickly to get our issue resolved . Great experience.
Jose Ramirez
Jose Perea Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Great speedy service on my garage repair. Work conducted in no time. Jose the Garage Tech was able to communicate the issue, the corrective action and the possible updates as well. It was not an upscale pitch which I was very happy about. Initially I was just going to do cables, but figured springs are old and need to be replaced. Jose agreed do to age and did that as well. Good people and great fast service! Thank you! Tony
Anthony Castro
Jose Perea Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Had a Garage door issue, the dawn thing jump the track, separated the cables and would not lift. Ran the motor one more time to try and get some response from the door and nothing. All the motor did was hum. OK, that was that not going to burn this thing out. Called Precision after seeing their commercial on tv. They were direct, honest with me about scheduling and were prompt on arrival the following day as scheduled. The technician came out, met mike for the first time, pleasant gentleman, business approach and appearance and dissect the problem immediately and gave me some options that I thought was reasonable. I chose the one I liked and he went to work on it right away. Finished the job in one to two hours and I felt like I had a brand new door. Very satisfied with the work and the customer service and put them on my speed dial immediately. They will be my first call if need be. Thanks Mike for a job well done. Hope not to see you soon. Good job.
Glenford Haylock
Mike Napolitano Service Provided:
Garage Door Repair
Technician:
Review:

The service I received is impeccable! The expertise; took time to explain parts needed; provided senior discount; service desk was polite and helpful; scheduled service same day with phone call prior to arriving! Imeccable customer service! Thank you Precision my garage doors works awesome!
Mary Chesonis
Bill Weier Service Provided:
Garage Door Repair
Technician:
Review:

I discovered I couldn't open my garage door and for a few moments experienced what it would be like to be trapped in my house. But after calling Precision a service rep came out within 30 minutes, figured out what needed to be replaced, fixed it, and was done in about two hours. Excellent service in my opinion. Lawrence Helm
Lawrence Helm
Mike Napolitano Service Provided:
Garage Door Repair
Technician:
Review:

Jose was prompt with the follow up on our quote. We were able to finalize the color match and the type of doors we were going to install. WE placed the order at immediately. In the interim, Jose quickly repaired the old door. We have always received prompt service over many years.
Louise Van delft
Jose Perea Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

This is Bruce Glenn I made not here request and my service tech was not only sharp and quick to diagnose the problem but very professional he is the same tech I had a yr ago for another problem totally different. Keep up the good work and you got a customer for life????????
Bruce Glenn
Bill Weier Service Provided:
Garage Door Opener Repair
Technician:
Review:

Mike, came out an provided us with several options towards the work that could be done to the garage door. His professionalism was without question top notch. Which is the reason we continue to call Precision when there is a garage door issue.
C J
A Response from: Don Taylor

C J, we appreciate your loyalty, as we will always strive for 100% satisfaction.

Mike Napolitano Service Provided:
Garage Door Repair
Product:
Opener
Technician:
Review:

I am extremely satisfied with the service I received from Jose Perea. Precision had come out a few months ago because the garage door wouldn't open . . . the technician serviced the motor then and got it working temporarily, but warned us it could possibly break again soon. And it did. Jose came out within a couple hours of my call, showed us the problem (broken gears inside the motor), quickly replaced the motor and the springs, which he had in stock on his truck, and got us back in business in no time. While he was here, I asked about installing openers on two doors on our back garage, one of which he did that day, the other motor had to be ordered, and as soon as it came in a couple days later, he was back to install that. He was extremely personable and friendly, his service was efficient and very professional, he programmed all the transmitters including the one in my car, and everything was totally cleaned up when he left. I couldn't be happier and would definitely recommend Precision Garage Door to my friends.
Joy Nuttmann
A Response from: Don Taylor

Joy, our goal is 100% satisfaction and appreciate that we met your expectations. Thank you.

Jose Perea Service Provided:
Garage Door Opener Install
Product:
Opener
Technician:
Review:

5 stars because everyone whom I dealt with was nice and easy to talk to. The installer was very kind and warm; I believe his name is Carlos.
Donna Porter
A Response from: Don Taylor

Thank you so much for your review. We always aim for 100% satisfaction, and we are happy that we met our goal.

Carlos Jaquez Service Provided:
Install Garage Doors
Product:
Garage Doors
Installer:
Review:

Dean was on time, polite, knowledgeable and professional. I would highly recommend Precision to anyone looking to replace their door.
Pam Boudreau
A Response from: Don Taylor

Dean is a professional. Thank you for your review.

Dean Laurenson Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Excellent Service Thank you
D Brown
A Response from: Don Taylor

Thank you!

Jose Perea Service Provided:
Garage Door Repair
Product:
Cables
Technician:
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