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Read what people are saying
about Precision Garage Door

Precision Garage Door of Riverside & San Bernardino County
has received 1845 reviews, averaging 4.83 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Quick work. It took under an hour to replace everything except the door itself. I‘m very impressed with the job. Thanks
John M
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I got my garage door spring repaired today. They did a great job. I have used them before for garage door repair and my garage door opener. This is a great company. I highly recommend them.
Lynda Cook
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Phone call made to office in the morning and technician arrived that same afternoon. Very professional. Troubleshooting issue and repair all done in same day.
NS
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very good customer service when I called in to schedule a service appt. Then on the date of the appt, the service repairman was on the job timely, called me, advised me of all the issues found with the opener, including to make sure I was aware of the age of the opener. He gave me a detailed repair list and cost of same, which was very reasonable. I use this same company for a house in Las Vegas and received the same great services.
Christie Davidson~trustee // Tina
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jose came out to install a new opener and discovered my spring was broken. He saved me from a dangerous situation.
Shawn Hare
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very professional. Completed work in a timely manner.
Richard Aballi
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Gilbert and his helper were great, very curtious and did a great job, I WOULD RECOMEnd your company to anyone and Gilbert and his helper.
Carla Jennings
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called Precision after a very disappointing experience with another company. They told me the gears had broken on my old garage door opener. I told him it was simply not working occasionally. He told me NO...it was broken. He told me I NEEDED to buy a new one. So, I tried the unit again and it worked. He looked shocked and made some excuse up. He then jacked up the retail on putting a new unit in for me...and then when I told him no...preceded to go down in price. By that time, I had enough of his "sales job". I called Precision...they immediately came out - I described the issue. They checked the opener and told me the circuit board was aged (almost 20 years!) but the gears were fine...but old. His professionalism gave me the confidence to decide to buy a brand new unit and have it installed asap! They were quick, friendly, and really knew their stuff! ALL WITH A SMILE ON THEIR FACE! Our new belt drive Liftmaster is quiet, powerful, and works perfectly! Overall a tremendous experience from Precision and their talented and friendly staff. If you are looking for a similar outstanding experience - do not hesitate to call! Don't waste time on the others...trust me
Jeff Merrill - Corona, CA
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service, and speedy response time!
Kiley Adriance
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Good afternoon Don, I want Derek to be commended for his professionalism and the quality of customer care Derek showed my wife and I. Derek came to our home presented himself to my wife and I and I knew right away I had the right company Precision to do work on the garage door. We are happy with our garage door service.
Jesus Perez
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called, they answered right away. Scheduled an appt for the next day, they called and showed up on time. Tech was polite, respectful, pleasant and informative. I had no problem paying what it cost to get my garage door remotes all back in order. Great response, great service, I feel good about the whole experience.
Dan B.
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Technician showed up very bright and information tell me that my motherboard which bad But it was an older model I cannot fix it did not have one I want it in stock told him I would go and buy one and install it if I get into trouble I will call wish I did and they made another pointman for me very happy with the company
James Farmer
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Technician was prompt, courteous and thorough with his explanations. Price was reasonable and would definitely repeat should the need occur.
Paul N
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I did have a confirmation by e-mail of my appointment, but was called and my appointment was changed to the next day. Gilbert came out right at 8:00. He was very personable and kind. He checked everything, even though my problem was an alignment problem with the safety beams. A good experience.
Barbara Rayliss
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Outstanding service from your team. He was very knowledgeable and friendly. I would recommend to everyone to use your service. I had an broken spring on July 4th and you came and repaired my door.
Tracy Burt
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Derrick was punctual and professional. I appreciate that he was efficient and got the job done quick!
Linnea Sotero
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

All of my questions were answered by either Nicole, Derek, Oscar...all with knowledge of product. Thank-You for that. At this time all we needed was a remote opener to be replaced. Oscar and I spoke of alternatives for the future, I was then sent an E-mail with a Good, Better, Best suggestion as to what we talked about...All 3 employees are clearly professionals and an asset to the company....Thank-You...
George Mcmaster
Service Provided:
Garage Door Repair
Date: 07/02/2020
Garage Door Repair
,
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Bought rubber for the bottom of doors. Rodents ate the old one. prompt service.
Royce Boydsteun
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

After I showed your service technician the broken spring on my garage door, he immediately absolved your company from any wrong doing or responsibility. I was under the assumption that your company had installed the garage door. I was not aware that a different company had installed the door and your company had installed the door opener. So, I was caught between the two. The technician gave me an estimate which was far out of my budget. The cheapest price he gave me was close to $500 dollars. To some, that is not a lot of money, but, to me, living on social security and retirement, it is. I asked him if there was anyway for me to open the door by hand. He just shook his head and said “no.” It was almost as if he was saying “that’s my offer, you can accept it or be stuck with a garage door that won’t open.” I was not satisfied with this service call.
Ronald Shaw
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tuneup Did an outstanding joy.
Roy Grayson
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Have to send this company a huge JOB WELL DONE. I work in social services with seniors educating about fraud and scams. I was so very impressed with the appointment confirmation email that I received which provides the photo's, and bio of company employees along with who will be arriving at your home. A very good tool in the prevention of opening your door to strangers. The employee who arrived was very polite, professional. I appreciate your quick response arriving on time. Thanks.
Michaela Williams
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Fast service. Installer was very professional
Sally I
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

On time, professional, friendly. The Tech took fixed the problem very quickly! A very pleasant experience.
T Buckeridge
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Originally I was told that the repair man would come out between 4 and 6 PM today. Then I received a phone call stating that the repairman would be able to come over in the next 20 minutes and before 12:30 PM the work was completed. Praise God and hallelujah! Thank you Jose for a great job!
James Coates
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jose was professional and did a good job. He fixed the problem with the cables and it is looks and working great. Thank you Jose.
Angelita Weis
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Your repairmen came this morning to repair my garage door with one broken spring. The door slammed shut when the spring broke and seemed locked. Your repairman simply lifted the door (about a two to five second job) and said the repair was over $600.00. I declined because that was too much to replace two garage door springs!! Jose said that there was a $148.95 service charge, thats $99.00 labor for the 2-5 second door lift and $49.95 fee to show up! Jose quoted repair costs which seemed excessive on top of the $148.95 service fee so you lost a customer!
Dave Shadle
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I had used your company several years ago and was very satisfied..that home burned down but the garage door remained working...have different home now and called and as usual received very prompt excellent service...tech is great..thank you...
Sandra Eisensmith
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Derek called 15 minutes before arriving as promised and came right on time. He was professional, friendly and courteous and wore his face cover while at our home due to covid 19. He Provided us with Stellar Customer Service. Thank-you very much. Will continue to use Precision for all future door garage needs. 5 Star Rating!
Randy Wirtz
Service Provided:
Garage Door Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We chose precision because of your good reviews and because you were available right away. Technician Derek O’Lear was great, he helped us close our broken/stuck door and order replacement! We appreciate the prompt, professional service!
Lory Alido
Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Gilbert showed up on time and made both garage door operate like new. Thank you for that! The only item I found a bit off is the large chunk of garage siding he took off so that the garage door trim wouldn't scape the siding. It would have looked better to just sand off the trim. I tried staining. But it still looks pretty bad. We talked about doing what he did but when we talked it was just a small area 1/2" by 4". The chunk he took out was 1" by 11".
Bob Wyka
Service Provided:
Garage Door Repair
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