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Read what people are saying
about Precision Garage Door

Precision Garage Door of Riverside & San Bernardino County
has received 1702 reviews, averaging 4.83 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

5 star rating! Thank you Precision Door Service for fixing our garage.Thanks also to Mr. Jose Perea for coming on time and took the time to explain everything. Highly recommend you for the job well done. The Baker’s
Rowena Baker
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

DJ came and I told him what was wrong....he looked things over, told me what had to be done....I told him to go ahead... What was nice, when I called, they said someone could come over that same day....DJ introduced himself...He was very courteous... I found Precision in the phone book and I didn't regret it... Would recommend them to anyone....
Barbara Holmquist
Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Professional expertise, providing fast, dependable and quality workmanship. They arrived promptly and immediately got the job done the right way! Peace of mind is mine again. Thank you for providing friendly and excellent services.
Mike & valerie Davis
Service Provided:
Garage Door Opener Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

we've been your cilents for years. We so much appreciated Jose Perea coming today and fixing us up with new, improved garage door fixtures. Thanks you, and thank Jose, for providing such prompt service. We just called this morning! Barbara Nowling
Robert Nowling
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I certainly want to say this company is professional and very good in customer service.Michael the tech was excellent in fixing our garage door and discussed our options completely. I would recommend this company to my friends.
Bob Melbern
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I just want to thank you for coming out to fix my garage door even though the original installation was not done properly by Derek olear but I should have not be charged for shoddy workmanship. It shouldn’t matter if it was a holiday or not. This is not a proper way to do business and charge people $89 for fixing the company’s mistake. I would appreciate a refund. Thank you.
Errex Marzoeki
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Today is Labor Day and my garage door got stuck open! I googled a garage door repair company and Precision door service came up. And their web site stated they were open today. Jose Peres came out within about 2 hours of my call and replaced my garage door opener in an hour. He then went thru and linked my car to the opener so I didn’t have to use the remote. He even said he was available to help my boyfriend with his link up if there was any problems. Great service all around.
Pamela Robertson
A Response from: Don Taylor

Thank you for your review. We strive for 100% satisfaction every time, recognizing that customer service is our main product. Thank you for being our customer.

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service. Great man.
Chris Egan
A Response from: Don Taylor

Thank you so much for your review. Jose's goal is always 100% satisfaction.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

They came the same day. Did the job fast . The guy was very polite.i would reccomend.
Joe Robinson
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My technician,Steve Marsh was very professional and very polite. He handled the repair quickly. The works perfect now. I would highly recommend Precision to everyone. Thank you.
Lily Estrada
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Yesterday afternoon, while moving stuff in our garage, I accidentally damaged the sensor which prevents closing the door if anything is in the way. I called Precision (which repaired our door a couple of years ago), and they had a technician (Steve) out here this morning (a Saturday). It took him no more than a half hour to install a new sensor and lubricate the track, so the door now works perfectly. VERY prompt and courteous service!
Rhys Berryman
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision always comes to the rescue when I have an issue with my garage door. My house is in a gated community with strict HOA rules and their prompt response is always something that I appreciate. Steve was knowledgeable and friendly and had my garage door fixed before it became an issue for me. Thanks again.
Janis
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I found Precision on Home Advisory and the reviews were very good. That helped me make my decision on picking them for the job.
Tacita Hargrove
Service Provided:
Garage Door Repair
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I want to thank BJ for being so professional and personable. He also gave me an education on the system I have and I really appreciate the timely manner in which he made it to the house. Thanks for the great service
Dave Dettelbach
A Response from: Don Taylor

T;hank you for your review Dave. Our goal is always 100% satisfaction. Thank ;you for letting me know that BJ met our goal with our service to you, and thank you for allowing us to serve you.

Service Provided:
Broken Garage Door Spring Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I had a problem with my door opener today. Thinking is was a minor thing I called your company and a service man came the same day .. He assessed the problem and found the motor was bad. He tryed everything to get it going but the last resort was to buy a new garage door opener. He did a great job replacing it . As hot as it was, he replaced the old one and did very good work. I would give him a 5 star rating. Very pleasant.
Diane Barretta
A Response from: Don Taylor

Thank you Diane for being our customer and for you review. BJ is very concerned about the quality of his work and I am happy to know he lived up to the Precision promise.

Service Provided:
Garage Door Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Kenneth was very professional, did what he was hired to do, work in close space can be hard, but he kept a smile the whole time, great job PS : I never write reviews
Eugene Morris
A Response from: Don Taylor

Eugene, I am so happy you took the time to give up your review. Your feedback is how we know if we are doing our job correctly or if we need to change something. So your review is very important to us and thank you so much for letting us know the quality job Ken did.

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was very pleased with Steve Marsh. He came on time and repaired the garage door opener quickly. I recommend him highly. Sally Harper
Sally Harper
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I bought my 1st door from you in 1999 or 2000. this time you replaced a strut, a hing and a lube and tune. All was done efficiently. I was very satisfied the professional way Steve handled the job. I didn't think of it @ the time but thinking back. I am surprised I wasn't offered a senior discount. My 1st door was installed by the owner and his wife. You guys have really grown.
Gerald Klopp
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Michael is very able and professional. He did a great job!
Rene Garcia
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

B.J did a great job fixing our garage door. He assessed the situation, quoted us and did the repair on the spot! Appreciate the quick response and professional service.
Leanne Mass
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service and work. Repair was scheduled within the hour and technician arrived early. The work was performed in less time than was quoted and without pressure to choose less or more expensive repair options. Precision will definitely be my go-to repair company for future garage door mishaps.
Ruth Franz
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

STEVEN MARSH accomplished the task in about 35 minutes - Now the door opens and closes smoothly. Installing - STRUT-16', 2 HINGES, 10 PDSROOL-4, and insured everything was working properly. Job well done to Steven. Thank you.
Don Hampton
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

On time. Competent. Friendly. Perfectly repaired door. Thanks.
Thomas White
A Response from: Don Taylor

Thank you so much for your review. We appreciate you, our customer.

Service Provided:
Garage Door Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I had used Precision some years ago to repair and replace a garage door. They did excellent work back then. Recently my lift motors began to fail. They were near end-of-life. I contacted Precision. They arrived with upgraded replacements to the motors and drive mechanisms. The installation was done very well. The work guaranteed. The price was reasonable. The technician explained everything and did not mind my watching him work and learning from him.
Lehman Moses
A Response from: Don Taylor

Thank you for your review. We appreciate hearing from you as it our report card. We always strive for 100% satisfaction..

Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service
Emmett Sampson
A Response from: Don Taylor

Thank you Emmett for your review. Happy that we performed and served you as intended.

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jose was excellent. He was friendly and obviously knew what he was doing. I was interested in how things work and he took time to answer my questions and teach me a few things.
Rocky Snider
A Response from: Don Taylor

Thank you Rocky. It is Jose's personal commitment to achieve 100% satisfaction.

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Absolutely amazing!! Kenneth was so polite, professional, and just right down amazing!! Got three different quotes in the beginning of my service to choose from which I really liked because they weren’t, trying to up-sell me on anything. They just let me have some ideas to think of the would work best for us. Once I picked they started and had everything I needed. It nice to have same day service. Nowadays it’s hard to get! I’ll definitely, be recommending this company and employee Kenneth for anyone needing garage door services!! Thank you again for being so efficient and professional!! Sincerely, One satisfied customer!!
Doug & ashley Mcdaniel
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I have an old garage door (one piece, not panels) and a spring had broken. I told them this when I called to make the appointment. The rep, who was on time and very friendly by the way, told me that the garage door is old and outdated and that springs are not readily available. He recommended replacing the door for $699 I believe, and when I said that is not in the budget, he immediately called and lowered the price to $649. That was a red flag for sure. I decided to check other companies, and found a local company who was here within an hours time with two springs- only one had broken, but they are old, so better to replace both. He was able to buy the springs locally and install. Total cost $169 including labor and parts. I am a realtor and constantly get requests for good service providers. I would never recommend this company.
Randy Heyl
A Response from: Don Taylor

Mr. Heyl, I am sorry that we did not meet your needs. Your door is a one piece door and requires a different spring. I apologize for my technician saying they are not available, because they are.. So, he made a mistake on that and we have already counseled him on it.. The $699 was obviously for a new door which was not absolutely necessary. However, I am happy that you were taken care of (it seems by a handyman), as our price would have higher that what you stated you paid. I apologize for your experience with us.

Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Steven work on repairing door, $713.96 worth, on 5/28. door is noisy and jerky, and I still have not received a invoice on work,
Carl Best
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision Door was so easy to do business with. I needed to get a second LiftMaster jack-shaft garage door opener for my home. I contacted them over the weekend and they were back in touch with me right away. I received a same day installation from the best set of installers. The pricing was good, the work was done expertly. I definitely will use the again.
Linda White
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
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