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about Precision Garage Door in:
Palm Springs, CA
Precision Garage Door of Riversidehas received 39 reviews, averaging 4.90 Stars:
Palm Springs, CA
Palm Springs, CA
Our electric garage door broke down this morning - would neither open nor close. Called Precision randomly, as it was one of the garage door companies listed on Google. Knew NOTHING about your company. Carlos arrived here within just a few hours, diagnosed the problems, (mostly due to an old,15 year old system) and installed all new mechanics, springs, etc. in less than three hours. Now our garage door runs smoothly, reliably and much more quietly. We are 100% pleased and impressed with your company.
- Barbara Sepenuk
Palm Springs, CA
Appointment was made easily for same day service; technician arrived on time, was clear about what was needed, and made the fix quickly; technician was courteous and pleasant to deal with; payment process was smooth.
- Steven Glogger
Palm Springs, CA
Prompt, fast, reasonable and efficient. Would defiantly recommend.
- Ronald Gromfin
Palm Springs, CA
I now have an electric garage door opener installed at a very fair price. My finger pushes a button instead of using my back. I’m very pleased.
- Kai Kingsley
Palm Springs, CA
I called with the expectation of getting a new garage door opener within a couple of weeks. Jose, dr of garage door openers, literally was at my place with 20 minutes. He loves what he does and it really showed. He completed the intall in just over an hour. So happy with this company. I highly recommend
- Sheri M
Palm Springs, CA
Justin performed the work perfectly and on time. Everything works exactly as it should. Very happy.
- Don Whitfield
Product:
Palm Springs, CA
Nicolas was polite positive and professional. He provided accurate practical information. He arrived on time and took care of business.
- Brian Gordon
Product:
Palm Springs, CA
Fantastic, courteous service--I was thoroughly impressed. I was able to book a same-day appointment because our door opener was malfunctioning and we were at our wit's end trying to diagnose the cause. Nick Martinez drove all the way out from several cities away to investigate only to find---to our embarrassment---that it was just a broom handle blocking the failsafe electric eye sensor. Doh. Nick handled the situation with grace and good humor, and even took the time to walk us through maintenance tips to extend the life of our system. He refused to let us pay for the service call, even though it was our own mistake. We will definitely be using Precision Door Service for all of needs in the future, and can't recommend them highly enough! Thanks, Nick and Precision!
- Dave in Palm Springs
Palm Springs, CA
thank you!
- Dennis Pence
Palm Springs, CA
Great experience. Solved problem. Very fast. Could not be happier. When I replace I will call Preccision
- David Parker
Palm Springs, CA
Benjamin Urbino was on time, cautious and professional. He was able to trouble shoot the trouble and fix the problem right away. Best service ever????
- Carlos Rosales
Palm Springs, CA
Excellent service! Technician was professional, friendly and really knew his stuff! Install was very fast and efficient. Would definitely recommend this company.
- Ginger Johnson
Palm Springs, CA
Very knowledgeable serviceman. Polite, explained the options and service was prompt and professional. Highly recommended.
- Christopher North
Product:
Technician: Jorge Fortanel
Palm Springs, CA
I love your company. the service people were timely and informative and nice. I had them put a sticker in my garage with your information so I can use you next time!
- Barbara Keane
Palm Springs, CA
Service and response was excellant and service tech professional and polite. Will definitely recommend.
- Steve Hunter
Palm Springs, CA
Perfect and without hassle. Arrived on time, quickly and efficiently addressed and fixed our issue. Derek is fantastic. Will use again and highly recommend.
- Bill Miller
Palm Springs, CA
My estimating) 30 Your old garage door finally gave out and we needed somebody to give us some help. Jorge Came out and did a very thorough rework and I was very happy with his work. We actually wound up having a problem two days later and Jorge Fixed us up again. I’m very happy we found you and I will continue to call you for all my garage servicing needs. Jorge Pretty much rebuilt everything other than the garage door itself, and we were very impressed by his professionalism and timeliness.
- Micheal Miller
Product:
Technician: Jorge Fortanel
Palm Springs, CA
Jose Perea performed the repair in a very professional manner. He showed and explained the problem to me. I could tell he has worked with this type of problem many times. The repair was completed within minutes. He not only arrived at my location on time but was here much earlier so that I was able to get my car out of the garage. I would rate him a 5 star+. Mike Pierson
- Mike Pierson
Palm Springs, CA
Fast, efficient and fair!
- Fritz Knauss
Palm Springs, CA
Excellent Customer Service & Delivery on Promises! Best In Class Service by Gilbert! Precision Door Service will go to top of vendor list for recommendation to my Clients.
- Barbra Palmer
Palm Springs, CA
Your team went above and beyond and provided top quality service and merchandise I would highly recommend this company in the near future
- Jason Corbin
Palm Springs, CA
I have an old garage door (one piece, not panels) and a spring had broken. I told them this when I called to make the appointment. The rep, who was on time and very friendly by the way, told me that the garage door is old and outdated and that springs are not readily available. He recommended replacing the door for $699 I believe, and when I said that is not in the budget, he immediately called and lowered the price to $649. That was a red flag for sure. I decided to check other companies, and found a local company who was here within an hours time with two springs- only one had broken, but they are old, so better to replace both. He was able to buy the springs locally and install. Total cost $169 including labor and parts. I am a realtor and constantly get requests for good service providers. I would never recommend this company.
- Randy Heyl
Mr. Heyl, I am sorry that we did not meet your needs. Your door is a one piece door and requires a different spring. I apologize for my technician saying they are not available, because they are.. So, he made a mistake on that and we have already counseled him on it.. The $699 was obviously for a new door which was not absolutely necessary. However, I am happy that you were taken care of (it seems by a handyman), as our price would have higher that what you stated you paid. I apologize for your experience with us.
Palm Springs, CA
Excellent service! Our door stopped halfway down exposing the contents of our garage late in the afternoon. We called and explained that we were scheduled to go out of town the following morning. A very knowledgeable repairman, Bill, arrived soon after my call and repaired the door and serviced it within an hour and a half. It’s working better and quieter than it ever has! Would definitely recommend them to others.
- Bill Clintworth
Product:
Palm Springs, CA
First contact (I didn't get name) was cheerful and her smile easily made it across the phone line. She advised that a tech guy was in the area and she'd make room for me. I had just been told by another Precision door company who told me a three day wait was in the cards due to the severe wind storm we had here on 3/30. She was pleasant enough but really didn't sound like new business was important to her. The other Precision door number was already in my phone from a previous service I must have had. Needing immediate service prompted me to start calling from the internet listings I could find and I found you folks. Jose topped the service caLL off by being super face to face and actually careing for my problem and called to confirm the appointment made through your office. He was an early finisher on the job before mine and was super pleasant and accommodating. I was impressed at his interest in my problem and his determination to fix it to my liking. I'm retired but wish I had employees like Jose when I had customers around willing to give me business. Good Job All Ed Millner Palm Springs
- Ed Millner
Palm Springs, CA
We were very much pleased with the professional skilled service performed by Precision. The technicians were well trained and courteous, arrived on time and expedited their work efficiently.
- Joe Ambrose
We recognize that there are perhaps many other things that you would rather be doing than waiting for a garage door technician. We strive to always be there at the beginning of the hour, and to make your repair as pleasant as possible. Thank you for taking the time to let us know your thoughts.
Palm Springs, CA
Prompt, efficient, and honost. What elso can I say?
- Peggy Zehel
Thank you so much Peggy, that is important to us.
Product:
Palm Springs, CA
Bill, called and estimated his arrival time and was here then. It was same day service withing 2 hours in Palm Springs. The cost was reasonable and fair. Thank you.
- Dean Krull
Your feedback is very much appreciated.
Palm Springs, CA
Called for an appointment and within an hour of my initial call, Technician Jose arrived.. He was extremely professional and friendly and very thorough in explaining the problem. He replaced the overhead spring and cables, Would highly recommend the company, Jose and the customer service staff. Good job.
- John Huff
Palm Springs, CA
Please accept my thanks for the great job that you did for me. I found myself unable to open my garage door, and -of course- me and my car were trapped. You responded as promised and completed the whole fix in very quick time for a very reasonable price. You are the best. 5 stars!!
- Robert W. Parkins
(951) 225-4371
(951) 225-4371(951) 331-3254
(951) 331-3254(760) 459-8572
(760) 459-8572(909) 748-5478
(909) 748-5478(909) 279-1442
(909) 279-1442(951) 992-1780
(951) 992-1780(760) 475-9541
(760) 475-9541Licenses
CA State Contractors License809067
If you are looking for service in the Northern Los Angeles, Pomona, and Ontario areas, please visit:
precisiondoorla.com
The technician was absolutely amazing!
- Marcia Cline