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Read what people are saying
about Precision Garage Door in:

Palm Springs, CA

Precision Garage Door of Riverside
has received 32 reviews, averaging 4.88 Stars:
1 2 3 4 5
Review:

Nicolas was polite positive and professional. He provided accurate practical information. He arrived on time and took care of business.

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Fantastic, courteous service--I was thoroughly impressed. I was able to book a same-day appointment because our door opener was malfunctioning and we were at our wit's end trying to diagnose the cause. Nick Martinez drove all the way out from several cities away to investigate only to find---to our embarrassment---that it was just a broom handle blocking the failsafe electric eye sensor. Doh. Nick handled the situation with grace and good humor, and even took the time to walk us through maintenance tips to extend the life of our system. He refused to let us pay for the service call, even though it was our own mistake. We will definitely be using Precision Door Service for all of needs in the future, and can't recommend them highly enough! Thanks, Nick and Precision!

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Service Provided:
Garage Door Opener Repair

Review:

thank you!

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Service Provided:
Garage Door Repair

Review:

Great experience. Solved problem. Very fast. Could not be happier. When I replace I will call Preccision

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Derek L O'lear Service Provided:
Garage Door Repair

Technician: Derek L O'lear
Review:

Benjamin Urbino was on time, cautious and professional. He was able to trouble shoot the trouble and fix the problem right away. Best service ever????

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Service Provided:
Garage Door Opener Repair

Review:

Excellent service! Technician was professional, friendly and really knew his stuff! Install was very fast and efficient. Would definitely recommend this company.

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Derek L O'lear Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Derek L O'lear
Review:

Very knowledgeable serviceman. Polite, explained the options and service was prompt and professional. Highly recommended.

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Jorge Fortanel Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Technician: Jorge Fortanel
Review:

I love your company. the service people were timely and informative and nice. I had them put a sticker in my garage with your information so I can use you next time!

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Derek L O'lear Service Provided:
Garage Door Opener Repair

Technician: Derek L O'lear
Review:

Service and response was excellant and service tech professional and polite. Will definitely recommend.

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Jorge Fortanel Service Provided:
Garage Door Repair

Technician: Jorge Fortanel
Review:

Perfect and without hassle. Arrived on time, quickly and efficiently addressed and fixed our issue. Derek is fantastic. Will use again and highly recommend.

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Derek L O'lear Service Provided:
Garage Door Opener Repair

Technician: Derek L O'lear
Review:

My estimating) 30 Your old garage door finally gave out and we needed somebody to give us some help. Jorge Came out and did a very thorough rework and I was very happy with his work. We actually wound up having a problem two days later and Jorge Fixed us up again. I’m very happy we found you and I will continue to call you for all my garage servicing needs. Jorge Pretty much rebuilt everything other than the garage door itself, and we were very impressed by his professionalism and timeliness.

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Jorge Fortanel Service Provided:
Broken Garage Door Spring Repair

Product:
Belt Drive Garage Door Opener

Technician: Jorge Fortanel
Review:

Jose Perea performed the repair in a very professional manner. He showed and explained the problem to me. I could tell he has worked with this type of problem many times. The repair was completed within minutes. He not only arrived at my location on time but was here much earlier so that I was able to get my car out of the garage. I would rate him a 5 star+. Mike Pierson

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Jose Perea Service Provided:
Broken Garage Door Spring Repair

Technician: Jose Perea
Review:

Fast, efficient and fair!

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Derek L O'lear Service Provided:
Garage Door Repair

Technician: Derek L O'lear
Review:

Excellent Customer Service & Delivery on Promises! Best In Class Service by Gilbert! Precision Door Service will go to top of vendor list for recommendation to my Clients.

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Service Provided:
Garage Door Repair

Review:

Your team went above and beyond and provided top quality service and merchandise I would highly recommend this company in the near future

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Carlos Jaquez Service Provided:
Install Garage Doors

Product:
Garage Doors

Installer: Carlos Jaquez
Review:

I have an old garage door (one piece, not panels) and a spring had broken. I told them this when I called to make the appointment. The rep, who was on time and very friendly by the way, told me that the garage door is old and outdated and that springs are not readily available. He recommended replacing the door for $699 I believe, and when I said that is not in the budget, he immediately called and lowered the price to $649. That was a red flag for sure. I decided to check other companies, and found a local company who was here within an hours time with two springs- only one had broken, but they are old, so better to replace both. He was able to buy the springs locally and install. Total cost $169 including labor and parts. I am a realtor and constantly get requests for good service providers. I would never recommend this company.

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A Response from: Don Taylor

Mr. Heyl, I am sorry that we did not meet your needs. Your door is a one piece door and requires a different spring. I apologize for my technician saying they are not available, because they are.. So, he made a mistake on that and we have already counseled him on it.. The $699 was obviously for a new door which was not absolutely necessary. However, I am happy that you were taken care of (it seems by a handyman), as our price would have higher that what you stated you paid. I apologize for your experience with us.

Service Provided:
Broken Garage Door Spring Repair

Review:

Excellent service! Our door stopped halfway down exposing the contents of our garage late in the afternoon. We called and explained that we were scheduled to go out of town the following morning. A very knowledgeable repairman, Bill, arrived soon after my call and repaired the door and serviced it within an hour and a half. It’s working better and quieter than it ever has! Would definitely recommend them to others.

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Service Provided:
Garage Door Opener Repair

Product:
Cables

Review:

First contact (I didn't get name) was cheerful and her smile easily made it across the phone line. She advised that a tech guy was in the area and she'd make room for me. I had just been told by another Precision door company who told me a three day wait was in the cards due to the severe wind storm we had here on 3/30. She was pleasant enough but really didn't sound like new business was important to her. The other Precision door number was already in my phone from a previous service I must have had. Needing immediate service prompted me to start calling from the internet listings I could find and I found you folks. Jose topped the service caLL off by being super face to face and actually careing for my problem and called to confirm the appointment made through your office. He was an early finisher on the job before mine and was super pleasant and accommodating. I was impressed at his interest in my problem and his determination to fix it to my liking. I'm retired but wish I had employees like Jose when I had customers around willing to give me business. Good Job All Ed Millner Palm Springs

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Jose Perea Service Provided:
Garage Door Repair

Technician: Jose Perea
Review:

We were very much pleased with the professional skilled service performed by Precision. The technicians were well trained and courteous, arrived on time and expedited their work efficiently.

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A Response from: Don Taylor

We recognize that there are perhaps many other things that you would rather be doing than waiting for a garage door technician. We strive to always be there at the beginning of the hour, and to make your repair as pleasant as possible. Thank you for taking the time to let us know your thoughts.

Jose Perea Service Provided:
Broken Garage Door Spring Repair

Product:
Remotes / Keypad

Technician: Jose Perea
Review:

Prompt, efficient, and honost. What elso can I say?

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A Response from: Don Taylor

Thank you so much Peggy, that is important to us.

Service Provided:
Garage Door Repair

Product:
Springs

Review:

Bill, called and estimated his arrival time and was here then. It was same day service withing 2 hours in Palm Springs. The cost was reasonable and fair. Thank you.

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A Response from: Don Taylor

Your feedback is very much appreciated.

Service Provided:
Garage Door Repair

Review:

Called for an appointment and within an hour of my initial call, Technician Jose arrived.. He was extremely professional and friendly and very thorough in explaining the problem. He replaced the overhead spring and cables, Would highly recommend the company, Jose and the customer service staff. Good job.

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Jose Perea Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Jose Perea
Review:

Please accept my thanks for the great job that you did for me. I found myself unable to open my garage door, and -of course- me and my car were trapped. You responded as promised and completed the whole fix in very quick time for a very reasonable price. You are the best. 5 stars!!

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Service Provided:
Broken Garage Door Spring Repair

Review:

GREAT SERVICE. DONE ON TIME.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Same-day service was delivered in a timely way. Mark, the repair person, called ahead to let me know he was on the way and gave me an approximate (and accurate) arrival time. He was courteous and provided me with quotes before proceeding with the repair.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Rollers

Review:

Technician arrived at appointment time. Was very competent and did exactly what I needed. I would definitely recommend this company.

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Jose Perea Service Provided:
Garage Door Repair

Technician: Jose Perea
Review:

Bill called prior to arrival with an accurate time frame. Arrived on-time. Very friendly and personable. Accurately diagnosed problem within minutes. While the part required had to be requisitioned from another vehicle for next day repair, Bill worked with my schedule and, once again, arrived on-time. Bill had a satisfactory answer to all of my questions. I would definitely recommend Bill and Precision to anyone.

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Service Provided:
Garage Door Repair

Review:

Great service. Came quickly, polite and made repair and adjustment. Great employee.

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Jose Perea Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Jose Perea
Review:

I purchased a $1,100 garage door opener, installed 4/5/14. Last night it became stuck open. I called today 4/20 to have it repaired. I was told a technician would come out between 2-4pm. At 4p, I called again because no technician arrived. Customer Service rep tried to reach technician but not answer. She then tried to reach a manager or other technician but not answer. Now I have an 8a-12p appointment tomorrow. I have to stay home from work to wait for technician. I had to stay home from Easter at brother's today because I did not want my washer/dryer stolen from my open garage. Sure hope technician shows up!!!!

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A Response from: Don Taylor

For our initial work 2 weeks earlier, this customer gave us a 5-star review. I spoke with Mrs. Griswold regarding this call and found that she booked this call on Easter Sunday. I have researched it and cannot find the booked call. We are a 24/7 company and we should have been able to take care of that call. I cannot find a reason for our apparent error. The job was done first thing the following day and she was very happy with that. I reduced her bill to mitigate the situation and reviewed this situation with our staff to prevent any such situation going forward. Don Taylor, President

Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Review:

First, I appreciated the professionalism of the appointment process, including the confirmation email with picture of technician. Second, Lance was very professional as well as courteous and thorough. I needed an emergency garage door opener replacement. He explained options, comparing to my old, existing system to his recommendation that has lifetime warranty. He confidently installed the system, making sure to replace old wiring. He showed me how to operate it - amazingly quiet! He even swept my whole garage out! :-)Thank you, Lance.

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Next Page
Riverside Area

(951) 225-4371

(951) 225-4371
Temecula Area

(951) 331-3254

(951) 331-3254
Palm Springs Area

(760) 459-8572

(760) 459-8572
San Bernardino Area

(909) 748-5478

(909) 748-5478
Mountain Cities Area

(909) 279-1442

(909) 279-1442
Moreno Valley Area

(951) 992-1780

(951) 992-1780
Victorville Area

(760) 475-9541

(760) 475-9541
Precision Door Service
Office: (951) 795-4758
6236 River Crest Dr
Ste G

Riverside, CA 92507

Licenses

CA State Contractors License
809067

If you are looking for service in the Northern Los Angeles, Pomona, and Ontario areas, please visit:

precisiondoorla.com