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Read what people are saying
about Precision Garage Door in:

Beaumont, CA

Precision Garage Door of Riverside & San Bernardino County
has received 92 reviews, averaging 4.84 Stars:
1 2 3 4 5
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Prompt service, didn’t try to sell unwanted products. Clean cut, friendly, answered all questions. Cleaned up after himself, great work Carlos
Deborah Behrendt
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Eric Parra was the technician that installed a new garage door motor. The prior one was over 15-yrs. Eric was thorough in explaining/showing me the repair that would be completed. He called prior to his arrival, his appearance was professional [he was COVID-19 compliant] and he removed all debris from the unboxing. He completed the replacement within 1 1/2hrs. Highly recommend Eric and Precision Garage Door Service.
Carla Ellis
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

On 2/23/2021 one of your technician Shane Stewart came to look at our Guardian garage door opener that was not working. He took about 45 seconds to push a few buttons on the unit and said the motor was gone and we needed to replace the unit and offered us a few options. After making a phone call to my husband at work we opted not to move forward since my husband was extremely upset that this unit was less than 3 years old and should not have gone out so soon. We paid Shane the $49.95 for the service fee. I searched deeper into our files and found the Instruction manual for this unit and when my husband returned home from work he looked over the manual and it took him less than 10 minutes to get the garage door opener to work. We are extremely disappointed in your techs knowledge of the garage door opener (the motor is not fried) and that fact that he would push your 800.00 and 600.00 unit when in fact it wasn't needed. We are requesting a refund of your service charge. You can find all the information needed on Work order # 5398840 Invoice # 03826801. I received your Company's name and phone number directly from Guardian and I will be sending them an e-mail letting them know about the service your tech provided. I hope you take this information and follow up with your business practices appropriately. He also showed up at my door without a mask. I don't have an issue with that but other people might, just a heads up.
Lisa Saenz
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Just call this company Highly professional, reliable, and timely... Look I tried to get other Garage door companies to come out..some blew me off or didn’t have the parts for repairs ... The whole thing was more tiresome than I had anticipated...Precision is the only way.
Mr. Martinez
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Bill was great! He was professional and did a great job explaining options to our unique case. I would highly recommend your company based on my experience with him. Thank you Bill and Precision Doors!
Casie Hillyer
Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Same day service, Arrived early, courteous technician, Covid safety.
Gary W.
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Awesome customer service and installation performance! I called to arrange for an estimate appointment for the replacement of my two garage door openers just after 10 this morning. The estimator/installer was at my door an hour and a half later. He provided me with a fair price for two great openers and had them with him. By 2:30 this same afternoon, my ultra quiet and high tech openers were installed, programmed to open with the "Homelink" buttons in each of our two cars, and our cellphones were programmed to monitor and operate the door openers from any remote location where we have internet access. Awesome people and awesome service!
Phil Mosley
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Fast, reliable and honest.
Brandon Smith
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I don't normally write reviews, but I am taking the time to do so today because I received excellent same day service. My 15 year old garage door was damaged after hitting something on its way down. Not only did Jorge repair the damage, but replaced all of the old hardware which included a lifetime warranty and did so in record time. He was on time, and very professional. I would definitely recommend Precision Door. Thanks very much!
Lori Blecka
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jose came out to install a new opener and discovered my spring was broken. He saved me from a dangerous situation.
Shawn Hare
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service, and speedy response time!
Kiley Adriance
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We chose precision because of your good reviews and because you were available right away. Technician Derek O’Lear was great, he helped us close our broken/stuck door and order replacement! We appreciate the prompt, professional service!
Lory Alido
Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Garage door would not close. Technician recognized door sensor problem within a minute of checking door. Technician corrected the sensor problem and gave excellent advice of what to do if the problem happened again. I received excellent service.
Lee Karol
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Our experience with Precision was great. Call placed to Precision was answered promptly and we were able to get an appointment that same afternoon. Jose Perea was our technician and he was very professional and diagnosed our garage door problems quickly. He installed what we needed in a very timely manner and explained everything to us.
Barbara Robinson
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Mr.Jaquez was professional and advised me what needed to be repaired, he did the job quickly and I was satisfied with his work. I’m giving a five star because the response time and work but believe that for what needed to be done it was a little expensive and more then I thought it should be.
Mark Peters
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

What a huge waste of my time! Dean doesn’t have the courtesy to reply to an email or to return a call after two phone messages were left. I wanted to have him install a new garage door opener and replace the seals. I’ll be calling another business for help.
Joseph Costantino
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I had a problem with my door opener today. Thinking is was a minor thing I called your company and a service man came the same day .. He assessed the problem and found the motor was bad. He tryed everything to get it going but the last resort was to buy a new garage door opener. He did a great job replacing it . As hot as it was, he replaced the old one and did very good work. I would give him a 5 star rating. Very pleasant.
Diane Barretta
A Response from: Don Taylor

Thank you Diane for being our customer and for you review. BJ is very concerned about the quality of his work and I am happy to know he lived up to the Precision promise.

Service Provided:
Garage Door Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Kenneth was very professional, did what he was hired to do, work in close space can be hard, but he kept a smile the whole time, great job PS : I never write reviews
Eugene Morris
A Response from: Don Taylor

Eugene, I am so happy you took the time to give up your review. Your feedback is how we know if we are doing our job correctly or if we need to change something. So your review is very important to us and thank you so much for letting us know the quality job Ken did.

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Just reading the reviews make me confident that I will get a fair pricing and service. The service we received is excellent Derek Olear very professional and provided information very clear regarding the service. I would not hesitate to recommend your company to our friends and family for great service provided.
Concepcion Cabana
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Steve Marsh was very helpful and professional. Thank you Steve.
Marie Gilligan
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The tech Mike was great. My only problem was the labor cost. I cant believe you guys would charge 250 dollars for labor on a 30 minute job. The parts were only 60 dollars. The labor cost are outrageous.
Mary ann Leal
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Bill did a great job.
David Crosswhite
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We were so happy with the same day service! Prompt and expert work from technician Mike! Thanks so much!
John Talley
A Response from: Don Taylor

Thank you for your review. Customer Satisfaction is always our main goal in what we do.

Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Bill was very professional. He called while in route and completed the job before his promised completion time.
Nicole Copeland
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I am 100% satisfied with the job. You guys are absolute professionals. Michael examined the problem. Jose Perea did a great job and changed the springs. Everything was done in about a couple of hours. If you need a garage door service, use this company. 5 Stars -- no questions.
Theadore Levterov
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Fast and efficient service. Very knowledgeable technician. Great people to do business with.
Haji Dayala
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The drum on the Spring bar seems to be unraveling the cables thank God they're under warranty this is the third cable put on there within two years
Mike Galipean
A Response from: Don Taylor

Thank you for your review. You are under warranty and we always live up to them. It is a manufacturers issue and we are working presently to get it resolved.

Service Provided:
Garage Door Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great, courteous service..quck reply. We love our new quiet garage door opener and our Rep, Jose, was terrifice!
John Talley
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The service man was on time and very pleasant and immediately knew what the problem was, gave me a fair price to remedy, and had it fix in a short time. Very easy process. I have used them before and will continue to use them in the future.
Marsha Ladam
A Response from: Don Taylor

Thank you so much being our customer and for your feedback. We always strive to acheive 100% satisfaction, every time.

Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very pleased with the service response and technician's knowledge. Their tech's always display a courteous demeanor and make every effort to complete the job expediently and efficiently. Also their product range is great.
Dusty Taylor
A Response from: Don Taylor

Thank you for your review. We strive to be the best in the industry, and I appreciate your endorsement that that is the quality of service that you received.

Service Provided:
Garage Door Repair
Product:
Springs
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