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Read what people are saying
about Precision Garage Door in:

Riverside, CA

Precision Garage Door of Riverside & San Bernardino County
has received 223 reviews, averaging 4.85 Stars:
1 2 3 4 5
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I have always used Precision Garage door for my service. Derek was on time and did an awesome job
Jerry Finazzo
Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was very happy with the speed and ability of this company to repair my garage door. Thank you
Larry Lampel
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Have received excellent service in the past. The technician works quickly, everything done with precision.
Grace Ferris
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Technician was awsome. Professional, knowledgeable. The garage springs were replaced just 5 years ago. But could not support the door and failed. I appreciated that he spoke with me not AT me,. He noticed the black flakes on garage floor and on surface of door and did a futer assessment. Pricing is transparent, fair and reasonable. Wish we had called them the first time. Have had 2 previous repairs. Precision is in my contact list, and will refer them to every looking for help. Thank you.
Sherry Petersen
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Gilbert was our tech. He was prompt, knowledgeable and efficient. He did what he said he was going to do. I was very impressed! Thank you Gilbert :)
Kevin Hull
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jose showed up on time, examined the situation and advised that we needed a new garage door opener. The install went quickly, with no problems. He was friendly, helpful and played great music on his cell phone while working :) If we ever needed anything for our garage door, we'll definitely use your service again. Thanks!
Linda Boecker
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jose was professional, easy to consult with and gave me confidence in both the product and service.
Kathy Platt
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

CARLOS WAS VERY EFFICIENT AND PROFESSIONAL AS WELL AS ORGANIZED. HE DID A GREAT JOB REPLACING MY OLD MOTOR!!
Lark Mackethnie
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Worked with Jose Perea today. He arrived promptly and called before arriving. Followed every Covid protocol and felt very comfortable with him working on our home. He was VERY knowledgeable and worked quickly. Had a great experience.
Brian Green
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The motor on our garage door went out. Jose Perea installed a new motor in an efficient manner. He was friendly and professional and obviously took pride in his work.
Gary
Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Your tech was actually early. Thank you. As a senior and a veteran and on a fixed income I was hoping that the cost would be easier to deal with now.
Les Diskin
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Gilbert from Precision showed up on time, replaced my garage door springs, changed a broken metal bracket, and performed an overall inspection of my entire garage door, track system, etc., to ensure it was all in good working order. He called me 15 minutes prior to his arrival to let me know he would arrive soon. He wore a mask the entire time he was with me (Covid precaution), and he was very polite and respectful. He reviewed the costs with me before performing the work, and he explained to me everything he changed/fixed once the work was completed. He even changed the burned out lightbulbs on my garage door opener for me, which was not a part of his job. He saw that I was getting ready to change the bulbs and offered to do it for me. I will use Precision (and Gilbert!) for any future garage door repair needs, and I would highly recommend them to others. :)
Jeannie Johnson
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jose was up front and clear about what needed to be done. Provided me with good information about a replacement opener so that I could make an informed decision. Came back as promised and I now have a properly working garage door. Good work Jose!
Derek Mills
Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Found good reviews online. Project not started yet.
Jose Chaligo
Service Provided:
Install Garage Doors
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Happy with work done. Repair done quick, tech knew how to fix right away; He knew his job door use to make a lot of noise , goes up and down quietly now . Would recommend you to all my friends and Family Thanks again
Sam Quinonez
Service Provided:
Garage Door Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The owner, Don Taylor, came to our home to give us a thorough explanation of the various options and to leave us with an estimate. Work was professional, friendly and helpful. Looking forward to ordering from and working with him
Cynthia Sprague/Paul Lyons
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jose arrived earlier than the time I was quoted. He explained what work needed to be completed and how much it would be prior to any repairs being done. Repairs were completed very quickly and professionally. Will definitely recommend.
Andrew W.
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The Precision Garage technician, Jose Perez, called me when he was on his way, arrived on time, reviewed the Good-Better-Best Options for my two openers; one failing and one ‘classic’ and then he installed two new openers, model 8550. Jose went over the operation of the openers and even Help setup the remote openers in my car. I felt exceptionally fortunate to have a friendly, professional such as Jose do the installation. He is the standard for ‘Best’ in a Good-Better-Best scenario.
SandieM
Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

On August 19th I had some repairs made to my single and double garage doors. Jose Perea, Field Supervisor assessed the work that needed to be done and provided an estimate which was very reasonable. The work was professionally done in less then the estimated time.
Mary Houston
Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

This would be a no star review if the system let me....... No service performed, because I could not get anyone to call me back to assure me that all of the issues I discussed with the tech would be handled once they came out to perform the work. It has been 4 business days since I called and requested a call back from someone to help me, and I have called 3 times and emailed ktaylor@precisiondoor.net (the owner's last name is Taylor, so I'm betting wife, brother or other relative) but have been ignored. I have used these guys previously with generally positive results, but in this case they have dropped the ball from the get-go. Very sad to see a business being run into the ground like this.
John Gragg
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Fast clean, my garage door was up and running very professional.
Arnold Jimenez
Service Provided:
Garage Door Opener Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very good customer service when I called in to schedule a service appt. Then on the date of the appt, the service repairman was on the job timely, called me, advised me of all the issues found with the opener, including to make sure I was aware of the age of the opener. He gave me a detailed repair list and cost of same, which was very reasonable. I use this same company for a house in Las Vegas and received the same great services.
Christie Davidson~trustee // Tina
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very professional. Completed work in a timely manner.
Richard Aballi
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Originally I was told that the repair man would come out between 4 and 6 PM today. Then I received a phone call stating that the repairman would be able to come over in the next 20 minutes and before 12:30 PM the work was completed. Praise God and hallelujah! Thank you Jose for a great job!
James Coates
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service. No problems and very courteous.
John Moot
A Response from: Don Taylor

Thank you so much for your review. You gave us 4 stars and we appreciate that, but our goal is always 100% satisfaction, Obviously, we missed the mark a bit, and will be looking for how we can always achieve a perfect review of 5 stars. Customer service is our #1 product.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My garage door service was excellent. The service technician appeared at my house on the very same morning that I phoned Precision Door Service to arrange for the broken spring on my garage door to be repaired. The technician (Jose Perea) was friendly, worked quickly, and answered my questions cheerfully. He also lubricated my door's hinges and the drive screw on the door opener without my asking. When repairs were done, he demonstrated that the new springs that he installed exerted the correct amount of lifting force, so that the door's weight was exactly counterbalanced by the springs. My wife and I were completely satisfied with Mr. Perea's repair job, which was done quickly and correctly.
Robert Ree
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The price was a little high. Otherwise, service was excellent, prompt, and done well.
Nancy Rose
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Called in Sat. night & appointment set for Monday, got a call Sunday morning for a reschedule for Sun. instead of Mon. Rudy came out explained everything and replaced both my springs & my rollers in less than an hour!! Quick service with a smile Thanks Rudy
Jon Yuen
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Repeat Customer!
Dennis Seker
Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

This is the second time we used your services. Both times were on time and efficient service. We will continue to call you in the future if necessary.
Jarlath Dedario
Service Provided:
Broken Garage Door Spring Repair
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