Review:

My second experience with Precision, the first was several years ago for Door Opener repair. 4-29 my garage door had a cable come unattached, which then skewed door badly, tearing rollers out of track, twisting track, such that door was jammed, up about 18" on one end. Called Precision late afternoon. Friendly, courteous, and helpful. Appointment scheduled. Derek called the next morning on his way and said he would be here shortly. Arrived right on time, "social-distancing" precautions evident, quickly assessed the problem, and told me door was salvageable, which was a great relief. He then explained options, including re-build, which I opted for....new rollers, cables, springs, lube and adjust all parts. He had it finished in less than 90 minutes....look and operates like new. Derek was a gentleman and obviously knows his stuff. I would highly recommend Precision and Derek....both exceeded my expectations. Thanks!!

Review:

I want are garage doors installed Monday 2/1/20.noby in your office has called to schedule an install yet, just last Friday when José was scheduled between 10am & 12pm, I took the whole day off from work and nobody showed up or called, I've also called and left messages for don the owner and no luck. these doors better be installed by 2pm the latest tomorrow. john MacLeod ,31540 laki court get the heel over here today or im goibng ti state contractors board

Review:

we've been your cilents for years. We so much appreciated Jose Perea coming today and fixing us up with new, improved garage door fixtures. Thanks you, and thank Jose, for providing such prompt service. We just called this morning! Barbara Nowling

Review:

Steven work on repairing door, $713.96 worth, on 5/28. door is noisy and jerky, and I still have not received a invoice on work,

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Called last night after being notified by my tenant that the garage door was not working, repairman arrived the next day and hour earlier than scheduled repaired damage and serviced the garage door opener, no complaints, have used the company once before

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Easy to make appointment. Service tech Steve arrived promptly and replaced broken spring and installed new cables. Done quickly and efficiently. Knowledgeable and friendly tech. Price was higher than I had expected, but the job's completed satisfactorily.

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Mike arrived early, showed me options, and got right to work. Garage door was working thirty minutes later!

We appreciate your review Bob.

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We chose Precision, becuase we had used this company with satisfactiion in the past. We were pleased with this call for services, which resulted in a 24 hour response; the responder was polite, know his business, and when beyond the requirements. He showed us tat the most economical solution was a new door and helped us get our car outside of the garage, so it could be used, while we waited for the new door to arrive and be installed.

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This is Bruce Glenn I made not here request and my service tech was not only sharp and quick to diagnose the problem but very professional he is the same tech I had a yr ago for another problem totally different. Keep up the good work and you got a customer for life????????

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This is my second time using Precision. Bill was my technician both times. He is very professional, explains everything that went wrong and how he can solve the issue. Reasonable pricing and fast service. I appreciate the photos of technicians, the emails, and phone calls even before they arrive on the job. Excellant customer service.

Review:

Never called any company regarding garage problem other than Precision Garage. Excellent customer service. Fast and on time service.

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Very reliable company.

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The service I received was timely, and the technician (Mike Napolitano) was professional, courteous, and took the time to explain all aspects of the required service. Thank you for a job well done!

Review:

Excellent service. Technician had serviced unit before. I appreciated the return customer discount. Garage door works smoothly and quietly and keypad entry works. Thanks.

Review:

5 Star rating for Jose. He was thorough in explaining our options and there were no hidden fees. He arrived on time and did the job well. I would recommend him to friends and family. Our garage door is opening and closing smoothly and quietly.

Jose represents our company very well. He is the epitome of what we train all of our technicians to be. Thank you for your comments.

Review:

Bill Weier was the technician and he did a great job. He was very professional and completed the repairs very quickly. He explained what was needed to repair my problem and also pointed out a few items that needed to be replaced. My only concern is the cost of the repair, it seems expensive but I didn't seek any other bids. I used Precision to repair my mom's garage door about a year ago and they did a great job then as well.

Thank for giving us your feedback. Our goal is always do the best job we can for you.

Review:

5 Star Rating: Service was performed by Bill Weier on 01/15/2015. Bill arrived on time, was courteous, and quickly assessed the repairs needed. He provided me with two repair options, and when I made my decision he completed the repair in a timely manner. Bill is a good representative for the Company.

Thank you for your review, very much appreciated.

Review:

Jose Perea was our technician. Jose explained everything in detail and answered all questions. Job was done promptly. Considering upgrade on other services in part due to the excellent experience. Will be recommending to neighbors for sure.

Review:

I appreciate Cody for going down all the way from Big Bear to fix my garage door on a Sunday afternoon. He explained all my options and gave me tips on my garage door. He was the ultimate professional and certainly deserved 5 1/2 stars!

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The Service Technician came right out, on time, and as promised. The work was completed in a timely fashion and now my garage door is working as it was new again.

Review:

JOSE PEREA DID A FANTASTIC JOB REPAIRING MY BROKEN GARAGE DOOR, HE WAS EFFICIENT AND PROFESSIONAL AND ANSWERED ALL MY QUESTIONS. I WOULD DEFINATLY RECOMMEND PRECISION SERVICE TO MY FAMILY AND FRIENDS. THANKS AGAIN JOSE FOR YOUR SERVICES.

Review:

After hearing one of the garage door springs unwind around 3:00 P. M. I went to the garage to find it was broken and the door would not lift up. After looking online for door repair companies I called Precision and was initially told no one would be available until between 8 and 12 P. M. When I told the call taker the door would not raise and y car was stuck inside she was able to schedule a technician to come between 4 and 8. When Jose arrived he was very courteous and professional. He examined my problem and thoroughly explained all my repair options. He completed the work quickly and neatly. He then explained how to properly maintain the springs between calls for normal maintenance. I couldn't be happier with the service provided by everyone connected with this company.

Review:

My Wife and I are very happy and pleased with the repair Brent and his partner done to fix our broken garage.... Thank you for your time and service.

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Technician arrived on time evaluated problem gave recommendation, solved the problem. When clean and neat service highly recommended!

Review:

The website was very professionally created. Additionally, when I spoke with the customer service representative, she was friendly and reassuring that my problem would be resolved today. The technician, Jose Perea showed up a few minutes early, which was a pleasant surprise. He addressed my concerns and made sure he understood the issues before he began any work. He was very pleasant and his appearance and demeanor was very professional. He completed the work in a timely manner and provided contact information upon his departure. I would definitely recommend Precision Garage Door of Riverside

Review:

David was very knowledgeable,quite pleasant,and arrived right on time. He diagnosed the problem quickly. The part needed is no longer available from Chamberlain or in the secondary market, so David repaired the existing broken part and was able to adjust the opener and door, and make them perform flawlessly. I appreciated his expertise and candor.A great tecnician and an asset to his company. Thanks!!!

Review:

I was impressed with the information on the web site: promptness, uniforms, service to my area, etc. The technician analyzed the situation and did the necessary service without issues. I liked the lifetime warrantee. He was prompt, courteous, and knowledgeable.

Review:

Jerad arrived right on time, quickly and professionally diagnosed the problem I had called about, and also astutely pointed out roller damage that was contibuting to the problem. He rapidly repaired, serviced/adjusted the door and springs, lubricated rollers and track. The door and opener were working quietly when he finished. Jerad is a "gem". I would certainly use him and Precision Door again if necessary. I would like to personally thank Jerad for his 20 years of service to his country!! Outstanding work!!

Review:

Jared was on time, friendly and professional. He was very helpful on explaining what my options for the repair of my garage door would be.

Review:

I chose Precision Door Service due to it's search results on google. The personnel took my phone order and responded with quick and friendly service that same day. My garage door repair needs were met and the price was affordable. I'm sure to refer and call again should the need arise.