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about Precision Garage Door in:
Winchester, CA
Precision Garage Door of Riversidehas received 43 reviews, averaging 4.79 Stars:
Winchester, CA
Winchester, CA
I had an appointment for between 2-6. I called the company to see when they would be arriving before 2:00. They were going to have the technician call to update me because they could not get ahold of him. I never got a call back. My daughter ran out to get gas for a short time because they had not called me. I called the company a second time at 4:45 since I had not received a phone call. They said he tried to call twice and no one answered and that he stopped by and no one was there so he left. I have a doorbell camera he said he came at 4:30. I have no video of him at the door. Cameras don't lie. I checked my recent phone calls and nothing came through and no voicemail was left. I had my phone on me all day so I would not miss a call from them. I also did not get a text. Now they can not reschedule until tomorrow so my daughter would have to stay home for 4 hours again tomorrow. Horrible customer service. I will be finding a different company to use. If you are needing quick reliable service don't use this company.
- Jessy
Winchester, CA
My Technician Jose has serviced my garage door in the past and did an excellent job. I was very pleased that when I ordered service again for a different issue, Jose showed up again. He provided several options and is clearly very knowledgeable is his field of expertise. He was courteous, professional and very quick. I was 100% satisfied with his service.
- Brent Perguson
Product:
Winchester, CA
I wanted to take the time to thank Jose Perea for his work today on replacing our garage door spring today 2/26/24! He was on time and called us to let us know he was on his way...walked me thru the issue we had so I understood completely what was needed / reviewed the process and explained all costs up front! He went the "extra distance" in customer service as he went above and beyond to satisfy us and complete the job correctly not the easy way out.. (nobody does customer service anymore..) He did! He worked around our garage racks! and made sure all was running correctly before he left. I highly recommend Jose and the Precision door service company for your garage door service needs. Thank you - Chris
- Chris Campana
Product:
Winchester, CA
Phone service was prompt and appointment was setup quickly. Our technician Benny was prompt and very professional. He explained everything he needed to do and provided recommendations on avoiding future problems. Overall a great experience with this company.
- Johnny Rocha
Winchester, CA
Problem fixed. Thank you Justin.
- JC
Winchester, CA
I am a long-time customer, and once again thoroughly satisfied with the excellent service . . . from scheduling to installation. The technician, Jorge Fortenal, is an outstanding representative for the company. He is professional, knowledgeable, and extremely polite. He completed the installation in a timely manner, and made every effort to ensure that I had a full understanding of the garage door operation. The response time was excellent; I called for service on Monday evening around 7pm, and scheduled for service the next morning. Thank you. Kathy Wood
- Kathy Wood
Service Provided:
Product:
Technician: Jorge Fortanel
Winchester, CA
Precision Garage Door responded quickly to my request for service. The technician,Jorge, was prompt,polite and explainded the problem to me right away. In additon to his recommendation, I decided to have him replace my rollers in order to prevent further issues down the road. Jorge was quick and efficient and I'm very pleased with his service today!
- Mary O'connor
Winchester, CA
Good service. Jorge was on time, early even, polite and professional.
- Trish
Winchester, CA
Eric was AWESOME, fast working, friendly and did a Great Job! Thanks for fixing our garage!
- Chris Dydzyk
Winchester, CA
Carlos Barragan is the technician who came and fixed our garage door springs in a timely manner. He is very professional and provided us with a good advice. I will highly recommend their company to anyone who needs help with garage door issues. Thank you Carlos.
- Kris Bassilo
Winchester, CA
My second experience with Precision, the first was several years ago for Door Opener repair. 4-29 my garage door had a cable come unattached, which then skewed door badly, tearing rollers out of track, twisting track, such that door was jammed, up about 18" on one end. Called Precision late afternoon. Friendly, courteous, and helpful. Appointment scheduled. Derek called the next morning on his way and said he would be here shortly. Arrived right on time, "social-distancing" precautions evident, quickly assessed the problem, and told me door was salvageable, which was a great relief. He then explained options, including re-build, which I opted for....new rollers, cables, springs, lube and adjust all parts. He had it finished in less than 90 minutes....look and operates like new. Derek was a gentleman and obviously knows his stuff. I would highly recommend Precision and Derek....both exceeded my expectations. Thanks!!
- Larry Finney
Winchester, CA
I want are garage doors installed Monday 2/1/20.noby in your office has called to schedule an install yet, just last Friday when José was scheduled between 10am & 12pm, I took the whole day off from work and nobody showed up or called, I've also called and left messages for don the owner and no luck. these doors better be installed by 2pm the latest tomorrow. john MacLeod ,31540 laki court get the heel over here today or im goibng ti state contractors board
- John Macleod
Winchester, CA
we've been your cilents for years. We so much appreciated Jose Perea coming today and fixing us up with new, improved garage door fixtures. Thanks you, and thank Jose, for providing such prompt service. We just called this morning! Barbara Nowling
- Robert Nowling
Winchester, CA
Steven work on repairing door, $713.96 worth, on 5/28. door is noisy and jerky, and I still have not received a invoice on work,
- Carl Best
Winchester, CA
Called last night after being notified by my tenant that the garage door was not working, repairman arrived the next day and hour earlier than scheduled repaired damage and serviced the garage door opener, no complaints, have used the company once before
- Delesandro Dean
Winchester, CA
Easy to make appointment. Service tech Steve arrived promptly and replaced broken spring and installed new cables. Done quickly and efficiently. Knowledgeable and friendly tech. Price was higher than I had expected, but the job's completed satisfactorily.
- Darrel Mclaughlin
Product:
Winchester, CA
Mike arrived early, showed me options, and got right to work. Garage door was working thirty minutes later!
- Bob Lacross
We appreciate your review Bob.
Winchester, CA
We chose Precision, becuase we had used this company with satisfactiion in the past. We were pleased with this call for services, which resulted in a 24 hour response; the responder was polite, know his business, and when beyond the requirements. He showed us tat the most economical solution was a new door and helped us get our car outside of the garage, so it could be used, while we waited for the new door to arrive and be installed.
- Brigitta Newland
Product:
Winchester, CA
This is Bruce Glenn I made not here request and my service tech was not only sharp and quick to diagnose the problem but very professional he is the same tech I had a yr ago for another problem totally different. Keep up the good work and you got a customer for life????????
- Bruce Glenn
Winchester, CA
This is my second time using Precision. Bill was my technician both times. He is very professional, explains everything that went wrong and how he can solve the issue. Reasonable pricing and fast service. I appreciate the photos of technicians, the emails, and phone calls even before they arrive on the job. Excellant customer service.
- Kathie Englan
Winchester, CA
Never called any company regarding garage problem other than Precision Garage. Excellent customer service. Fast and on time service.
- Policarpio Hipolito
Winchester, CA
Very reliable company.
- Policarpio Hipolito
Product:
Winchester, CA
The service I received was timely, and the technician (Mike Napolitano) was professional, courteous, and took the time to explain all aspects of the required service. Thank you for a job well done!
- Kathy Wood
Product:
Winchester, CA
Excellent service. Technician had serviced unit before. I appreciated the return customer discount. Garage door works smoothly and quietly and keypad entry works. Thanks.
- Maryjo Davis
Product:
Winchester, CA
5 Star rating for Jose. He was thorough in explaining our options and there were no hidden fees. He arrived on time and did the job well. I would recommend him to friends and family. Our garage door is opening and closing smoothly and quietly.
- Cara Dawson
Jose represents our company very well. He is the epitome of what we train all of our technicians to be. Thank you for your comments.
Product:
Winchester, CA
Bill Weier was the technician and he did a great job. He was very professional and completed the repairs very quickly. He explained what was needed to repair my problem and also pointed out a few items that needed to be replaced. My only concern is the cost of the repair, it seems expensive but I didn't seek any other bids. I used Precision to repair my mom's garage door about a year ago and they did a great job then as well.
- Mike Hays
Thank for giving us your feedback. Our goal is always do the best job we can for you.
Product:
Winchester, CA
5 Star Rating: Service was performed by Bill Weier on 01/15/2015. Bill arrived on time, was courteous, and quickly assessed the repairs needed. He provided me with two repair options, and when I made my decision he completed the repair in a timely manner. Bill is a good representative for the Company.
- Kathy Wood
Thank you for your review, very much appreciated.
Product:
Winchester, CA
Jose Perea was our technician. Jose explained everything in detail and answered all questions. Job was done promptly. Considering upgrade on other services in part due to the excellent experience. Will be recommending to neighbors for sure.
- Johnny Rocha
Product:
Winchester, CA
I appreciate Cody for going down all the way from Big Bear to fix my garage door on a Sunday afternoon. He explained all my options and gave me tips on my garage door. He was the ultimate professional and certainly deserved 5 1/2 stars!
- Moises Carino
Product:
(951) 225-4371
(951) 225-4371(951) 331-3254
(951) 331-3254(760) 459-8572
(760) 459-8572(909) 748-5478
(909) 748-5478(909) 279-1442
(909) 279-1442(951) 992-1780
(951) 992-1780(760) 475-9541
(760) 475-9541Office: (760) 530-8540
225 S Civic Drive
Suite 1-2
Palm Springs, CA 92262
Licenses
CA State Contractors License809067
If you are looking for service in the Northern Los Angeles, Pomona, and Ontario areas, please visit:
precisiondoorla.com
Dave Pearson was the Technician who fixed our garage door; wonderful job and I would never attempt to do this myself. Leave it to the Professionals! We broke our door yesterday, and today it is repaired. Thanks for the quick and reliable service!
- ROBERT AGRICOLA