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about Precision Garage Door in:
Temecula Area, CA
Precision Garage Door of Riversidehas received 909 reviews, averaging 4.80 Stars:
Murrieta, CA
Hemet, CA
Good fast service. Luckly I did not need any repairs/ just adjustmwents.
- Nancy Arnold
Winchester, CA
I had an appointment for between 2-6. I called the company to see when they would be arriving before 2:00. They were going to have the technician call to update me because they could not get ahold of him. I never got a call back. My daughter ran out to get gas for a short time because they had not called me. I called the company a second time at 4:45 since I had not received a phone call. They said he tried to call twice and no one answered and that he stopped by and no one was there so he left. I have a doorbell camera he said he came at 4:30. I have no video of him at the door. Cameras don't lie. I checked my recent phone calls and nothing came through and no voicemail was left. I had my phone on me all day so I would not miss a call from them. I also did not get a text. Now they can not reschedule until tomorrow so my daughter would have to stay home for 4 hours again tomorrow. Horrible customer service. I will be finding a different company to use. If you are needing quick reliable service don't use this company.
- Jessy
Menifee, CA
They respond very quickly and are quite professional in their job. The technician (Ivan Estrada) that they sent to us was excellent. He checked all aspects of our door and motor, quickly found the issue and gave us an immediate and exact quote on what was. ended. His work was very clean and professional done. I would highly recommend them and they are now our garage door "go to."
- Army Bereson
Product:
Technician: Ivan Estrada
Temecula, CA
I called Precision at 330pm. Within 1HR, Jorge arrived at my home introduced himself to me and gave me his business card. Jorge was very polite and courteous. Inspected the door and gave me the quote. Very happy with the service highly recommend Precision.
- Gary Barnett
Hemet, CA
Very satisfied with the installation of my new garage door opener. I opted for the Lift Master door opener and couldn't be happier. Very quiet motor. My technician (Ivan Estrada) was professional, friendly, and had the old opener removed, and the new one installed in under 2 hours. He left the garage in a neat and clean condition.
- James
Product:
Technician: Ivan Estrada
Murrieta, CA
My Technician Edgar was great! A real professional. My 3 star review is due to my original estimate. It is misleading. All the other parts that were needed, more than doubled my original (online) estimate.
- Errol Moody
Product:
Murrieta, CA
SCHEDULED A TUNE UP FOR MY GARAGE DOOR THAT I PURCHASED FROM YOU 1.5 YEAR AGO. THE LADY TOLD ME 59.00 DLLS. SERVICE MEN SHOWS UP AMND TELLS ME THAT IS 159.00 TO DO IT. HE WAS SUPPOUSE TO CALL ME BEFORE ARRIVAL, NEVER DID, I WAS NOT READY BUT PULLED OUT CARS, AFTER HE TELLS ME THE PRICE I TOLD HIM NO THANK YOU, THAT WAS NOT WHAT I WAS TOLD BY THE LADY WHO SCHEDULED THE APPOINTMENT, WHEN I PURCHASED THE DOOR I WAS SUPOSE TO GET SOME FREE TUNE UPS, LADY TOLD ME THAT THE WARRANTY DEPT, WAS GOING TO CALL ME AND DISSCUSS IT, THEY NEVER DID, VERY DISSAPOINTED AFTER I PURCHASED A 5000.00 DLLS DOOR AND EVERYTHING STARTED SINCE DAY ONE BECAUSE DOOR WAS NOT WITH THE HARDWARE THAT I CHOSED, THE INSTALLER TOLD ME THAT WAS GOING TO BE LIKE 800.00 DLLS MORE, TERRIBLE SITUATION, LUCKLY THAT GOT TAKEN CARE OFF, BUT I FEEL LIKE NOT RECOMENDING YOU GUYS.
- Enrique Lopez
Service Provided:
Product:
Technician: Jorge Fortanel
Winchester, CA
My Technician Jose has serviced my garage door in the past and did an excellent job. I was very pleased that when I ordered service again for a different issue, Jose showed up again. He provided several options and is clearly very knowledgeable is his field of expertise. He was courteous, professional and very quick. I was 100% satisfied with his service.
- Brent Perguson
Murrieta, CA
Great and respectful service by Jorge!
- Beverly Ganni
Murrieta, CA
"Wi-Fi connection" It started when I upgraded my wifi the connection was lost. I'd tried the step by step to reconnect even when in youtube but nothing was done. So I called Precision explain the situation. The next day a technician came to my house holding a tablet trying to reconnect the wifi. I provided the wifi name and password. He was unable to reconnect and he sated that I should contact myQ apps and see what can they do or even my internet provider they too I should contact and see if they can resolve my wifi issue. REALLY!!! What a "BS" very very disappointed. I didn't realize he was the only technician in working in the field that he has never encounter a customer like me with wifi issue. Talk about lack of knowledge, skills and etc. How about calling someone a co-worker or someone who might know about wifi issue in garage door opener. I am sure I wasn't the only person in the stated of California has wifi issue. He didn't even do that. I end up spending $160. for nothing. I had to ask my co-workers at work they had explain step by step what I need to be done. Problem solve thanks to my co-works.
- Ronel Palmero
Wildomar, CA
I used Pricision when I lived in San Juan Capistrano. They did a great job then and did not disappoint this time. My garage door broke with both our vehicles locked inside. They were at my home in two hours for repair. The Tech did an excellent job.
- Susan Dalsanto
Temecula, CA
Precision answered the call on the weekend. They had everything they needed. The installation was complete and we are up and running.
- Dan Henley
Product:
Technician: Ivan Estrada
Canyon Lake, CA
We are super pleased with Precision Door Service. Their serviceman was prompt, courteous, efficient and pleasant. The product is excellent and we will recommend them to any of our friends who are in need of such service. We recommend them to anyone who reads this review. The final product is great: new motor, drive track, remotes, door wheels all came together for a great result. We are just so pleased with our choice of Precision Door Service.
- Marvin Webster
Menifee, CA
My garage door was beyond my limited knowledge to repair. I did the usual of YouTube videos, tightened everything that moves and lubed everything that thought of moving. No bueno. So I turned to the experts. First, they offered same day service. I darn near fell off my chair. Agreed upon a time-frame and was pleasantly surprised when the phone rang and Edgar Sanchez said he was 10 minutes away. He opened and closed the door a few times then told me what he thought. No hard sell, no Chicken Little threats if I didn't follow his recommendations, just the facts. I made up my mind and Edgar followed through with clarity. Replaced the 15 yr old rollers and installed a 15 ft. struct that added structural integrity. Adjusted, tightened and lubed. The difference is noticeable and I'm pleased. I'd happily recommend Precision Door to anyone needing honesty and hard working individuals. Thanks, Edgar.
- John Schmidt
Murrieta, CA
Spring and roller assembly pulled off it's mount. Called at 7:30am, Tech arrived at 9:00am, back in service by 10:15am. For me, excellent service.
- Lloyd Kolack
Lake Elsinore, CA
Jose Perea was Awesome! Fixed the Broken Spring on my Garage door Quickly, and in a Professional manner! He also went out of his busy schedule to contact LiftMasters and get Garage door opener back connected to my WiFi to my MyQ app. What Amazing Person to have working for the Company! Definitely 5 Stars!!!
- David Digerolamo
Lake Elsinore, CA
The service representative was very efficient and helpful, explained complete process. When he was done the garage door worked like new and there was not a mess to be found. Thank you for your excellent service.
- Jenny Ayres
Temecula, CA
I’ve used Precisions service before so when I had problems at my new location it was a no brainer! Great service by the receptionist who took my call and wonderful service from the service tech.
- Leslie Smith
Product:
Lake Elsinore, CA
Great service …. Thank you!
- Alexander Trias
Lake Elsinore, CA
I was very pleased with the service from Precision Garage Door and especially with the young man named Jorge Fortanel that did the repair. He examined the situation and knew immediately what it would take to repair the door, created an estimate on his tablet and gave me the option to either repair or replace the door. He was knowledgeable, quick, polite and answered all my questions. After replacing the door, he checked his work, made a few small adjustments and re-checked the door. Very efficient!! I would definitely call Precision again. Thank you!!
- Diane Hanson
Temecula, CA
We continue to be provided with the best care from Precision Garage Door Service. They are totally trustworthy, respond quickly and efficiently to our needs and do a great job! Thanks as always!
- Don & Nancy Smith
Temecula, CA
I have used Precision before and like their prompt, excellent service and install. Ivan was the service provider on this install and was quick and clean.
- Susan Arnold
Lake Elsinore, CA
Carlos Barragan was very professional, He showed up on time, explained that our garage door was making a loud noise because the rollers wearing out. Gave us a reasonable price and replaced new rollers with a life time warranty. Replaced the back up battery for free and represented the company with great professional courteous.
- Kevin Mcellhannon
Temecula, CA
Thank you for your quick response. The technician arrived when he said he was going to show me exactly how much it would cost and did the work very professionally quickly and he cleaned up behind himself.Thank you very much.
- Donnell Dory
Menifee, CA
Professional, polite, friendly courteous service. Appreciated the military discount and waiver of credit card fee.
- Phillip Labat
Temecula, CA
Very happy with the garage door repair. The two guys that came out were very knowledgeable and friendly. They were quickly able to diagnose the issue and fixed it on the spot. Highly recommend them to service your garage door. Elena
- Elena Navarre
Murrieta, CA
Outstanding service. Thanks to Mr. Carlos Barragan. Let me explain. Originally I just wanted to get my springs replaced but after Mr. Barragan explained what else could be an issue later on down the line, I am very glad I had everything replaced except the door. After looking more closely at everything, we noticed that some of the brackets were already cracked, the rollers were not sealed and you could see the bearings. Replaced the motors as they were starting to go out as well. The cable itself was showing a lot of wear and tear and was very thin. Now everything is nice and quiet. Basically, I was saved from costly repairs later on if I had just waited for other things to break. As you know, prices increase every year.
- Daniel Wieberg
Murrieta, CA
Management has not responded to requests for a question that I have concerning my warranty for today’s service. I have left multiple requests for a response from management.
- Phil Johnson
Murrieta, CA
Great service. My door now works better than ever. Thank you, Ricnh
- richard nicolazzi
(951) 225-4371
(951) 225-4371(951) 331-3254
(951) 331-3254(760) 459-8572
(760) 459-8572(909) 748-5478
(909) 748-5478(909) 279-1442
(909) 279-1442(951) 992-1780
(951) 992-1780(760) 475-9541
(760) 475-9541Office: (760) 530-8540
225 S Civic Drive
Suite 1-2
Palm Springs, CA 92262
Licenses
CA State Contractors License809067
If you are looking for service in the Northern Los Angeles, Pomona, and Ontario areas, please visit:
precisiondoorla.com
Carlos is a positive person who has the ability to make a difference in your company
- Paul Hilzer