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Read what people are saying
about Precision Garage Door

Precision Garage Door of Riverside & San Bernardino County
has received 1439 reviews, averaging 4.99 Stars:
Review:

Thank you! Carlos and Son were great! Professional and quick. Nice door, great service!
William Mcgregor
A Response from: Don Taylor

Thank you so much for your review, and for being our client.

Dean Laurenson Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

It was great to call after normal business hours and get a live person to set up an appointment for the following day. Steve was prompt and very courteous taking time to explain everything about the repair and answer any question I posed to him. Thank you for your help in this matter. :)
Michelle Stoker
A Response from: Don Taylor

Thank you so much for allowing Precision Door to service your door. Our goal is always to achieve 100% satisfaction. We look forward to serving you in the years to come.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Mr. Napolitano was punctual, courteous, efficient, sought help when he needed it, and secured the garage door until a new one could be installed. Was concerned for my safety and security. He was very professional.
Eunice / m duane Hedrick
Mike Napolitano Service Provided:
Garage Door Repair
Technician:
Review:

I can't say enough good things- or express my gratitude adequately- for the OUTSTANDING service provided by Michael and the Precision team! Firstly, they were extremely polite and professional when I called to schedule my original appointment. Then, when I was forced to reschedule at the last minute, they were more than happy to accommodate me. I really appreciated that! I live in a complex where long-term parking on the street is not allowed. So, when the spring on my garage door broke, I was in a real jam. The door was simply too heavy for me to lift so I HAD to get it repaired. I have experienced some significant financial hardship recently, so I was quite concerned about whether or not I could even afford the repair... very stressful, actually. When Michael arrived, he was very kind and in addition to throughly explaining the repairs that were needed, he bent over backwards to give me the best possible price. He did an excellent job with the repair and gave me useful information about upkeep and a heads up about what might need to be repaired at a later date. I couldn't be happier or more thankful for the quality of products and services I received. Michael and the Precision team took the sting out of a very troubling situation. They were a Godsend, as far as I'm concerned!!! :-D
Kareen Delconte
Mike Napolitano Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

thanks for a very good service.
Nelia Alforja
Service Provided:
Garage Door Repair
Review:

I would have given 0 however it was not an option. Communication with this company is very poor. I have left 3 emails eith 3 different people the ownertwice, the salesperson twice and one to office personnel. The person that purchased the door had passed away 2 weeks after ordering and they, according to policy, haveto see what they can do. I have actually spoken to a female in the office and she told me she would speak with the owner and get back to me. It never hapoened. Left email with owner no response. Left email with sales person no response. They seem to be keeping the $487 deposit
Patti Phay
Dean Laurenson Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Great service
John Tasevski
Mike Napolitano Service Provided:
Garage Door Repair
Technician:
Review:

I appreciate the prompt and efficient service I received from Precision Door Service. The technician thoroughly explained what had happened to my garage door and what would be the best way to fix it. He ( Mike) was courteous and knowledgeable. I highly recommend this company
Debra Jefferson
Mike Napolitano Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

It was Saurday. The technician came out at the beinning of the appointment window. He found the problem and fixed the problem promptly and I got to enjoy my day.
Brenda Burns
Service Provided:
Garage Door Opener Repair
Review:

Great service
Jeff Chikusa
Mike Napolitano Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

The repairman was right on time and very efficient. Jose fixed everything within 1 hour and he was a very pleasant person. Explained everything. We are quite satisfied with his work.
Mary Olah
Jose Perea Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

The service man was very friendly and knowledgeable, was on time with our appointment, he did the job quickly and left no mess. I will highly recommend this company to my friends and neighbors
Juanita Morlas
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

We chose Precision, becuase we had used this company with satisfactiion in the past. We were pleased with this call for services, which resulted in a 24 hour response; the responder was polite, know his business, and when beyond the requirements. He showed us tat the most economical solution was a new door and helped us get our car outside of the garage, so it could be used, while we waited for the new door to arrive and be installed.
Brigitta Newland
Bill Weier Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

Price was (considerably) higher than quoted. Tried to sell items not needed. They did not honor their coupons. Repair was made satisfactorily. Will likely consider other service providers in the future.
James Etteldorf
Jose Perea Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

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Jorvin Sevilla
Service Provided:
Garage Door Repair
Review:

We had three single garage doors and two new openers installed. Dean our sales represenative was very helpfull. He guided us to a set of doors and openers that would work best for our home. He didn't try to up-sell us unwanted or unneeded equipment. Dean made the whole experience low pressured and quite enjoyable at a very good price. The day of installation work was completed just as promised. Carlos our installer worked hard and always seemed to do it with a smile and a pleasant attitude. His work started on time finished quickly. I would highly recommend Precision Doors to anyone who needs new doors or openers.
David Albietz
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

great service. nice technician. good job.
Gloria Escobedo
Bill Weier Service Provided:
Garage Door Repair
Product:
Rollers
Technician:
Review:

Michael the girl tech, was very nice. Explained everything and gave me several options. Replaced the gargage door opener quickly and reviewed everything he did and how the unit worked. I would highly recommend him to anyone.
Nancy Simpson
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

WE were very happy with Carlos Jaquez He was very knowable about what he was doing A great person to talk to I would tell other people how good Carlos was with me and my Wife when we ask questions
Traverse Kay
Service Provided:
Install Garage Doors
Review:

My garage door spring broke. It was fixed. I will give a 5 star rating for my service.
Jerry Terwilliger
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

WOW! Now that’s customer service!!! From the initial phone call till I signed on the dotted line....true professionalism at it’s best! As their ad states....”in 4 hours or less”. Such a pleasure to deal with a professional company! There are some out there that could learn from you.. YOU GOT THIS!!! I am so thankful to you all!!! Thanks!
Kim Clark
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Excellent service! My Precision Overhead Garage Door was not functioning properly. I called for service and the Riverside company sent Steve to troubleshoot. He quickly diagnosed the problem. He provided me with several possible "fixes". I chose one and he completed the repair in several hours. The work was expensive, but the repair is done and the overhead garage door works very well. Thank you for your service.
Ida Reffett
Service Provided:
Garage Door Opener Repair
Product:
Opener
Review:

The service was very quick. Called for appt. & They came appt. 2 hrs. Earlier than expected. Jose explained everything in simple terms. He was knowledgeable, professional & friendly. He fixed my problem in approximately 10mins. Thank You Jose!! ????
Diane Robles
Jose Perea Service Provided:
Garage Door Opener Repair
Technician:
Review:

Great Job by Steven. Professional install and excellent customer service.
Olivia Heath
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

the technician Jose Perea, did an excellent service, very professional explained in detail and showed me exactly what was wrong with the garage door, I recommend the technician Jose Perea and Precision Door Service.
Daniel Rivera
Jose Perea Service Provided:
Garage Door Repair
Technician:
Review:

I initially chose Precision Door Service because they advertised 24/7 service and because I really was impressed that they provided photos and full names of their Technicians and their Installer. I felt that this was very important for security purposes in knowing who would be coming out to my home and that they were truly employees of the company. From Stephanie (in the office) to Jarrod Zamora (initial Technician who did assessment of problem/provided estimated costs) and Carlos Jaquez (actual Installer of my new garage door): each one was friendly, yet professional in their demeanor, willing to answer any questions and provide information in a clear, forthcoming manner and did so patiently, courteously. Mr. Jaquez (Installer) arrived on time the day of installation, worked quickly, finishing in about an hour. He also cleaned up my garage area after the job was done and left it neat and clean. He did a fine job and the new door looks and works great. Thank you to everyone at Precision Door.
Maria Delatorre
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

This garage door experience has been outstanding from quote to install. Very professional from start to finish. Every person I've spoken to on the phone and in person have been great to deal with. I would highly recommend their doors and people. Thank You and your people for what they do...
Mike Whitfield
Bill Weier Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

We’ve needed repairs twice on a Sunday and Precision was available to come for same day service. Service by Bill was professional and friendly both times.
Bryan Casier
Bill Weier Service Provided:
Garage Door Repair
Technician:
Review:

Jose came and serviced our garage door. He arrived on time and was very respectful and explained the problems; and fixed the door with no problem. He was courteous and gave us a clear explanation of what needed to be done. He was very helpful and I would recommend your company to my friends.
Kathy Davis
Jose Perea Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Technician:
Review:

I am more than happy to recommend Precision Overhead Garage Door services. I called at 7:30 am with a request to look at my 20 year old garage door, which had stopped working the day before. By 10:30 am, Jose had installed a new motor and new rollers. He was honest about what needed to be replaced and very fast and efficient in getting the work completed. We appreciated his work and his positivity. I will recommend this company to anyone wondering who to call.
Dee Tarango
Jose Perea Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Technician:
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