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Read what people are saying
about Precision Garage Door in:

Victorville, CA

Precision Garage Door of Riverside & San Bernardino County
has received 38 reviews, averaging 4.71 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great job guys! We had an ugly pink dinosaur garage door. Our installer Carlos Jaquez took it off and o stalled a new amazing door with windows and all in about 3 hours!!! ???????? BY HIMSELF!! Fast worker, precise craftsman, the guy knows his stuff and you can tell by the finish product. He added addition wood frame as need based on our needs without hesitation. Hassle free transaction, it’s been a couple of weeks now and everything works as promised. Thanx guys, German D. Victorville, CA.
German Delgado
A Response from: Don Taylor

Thank you German for your review. We agree that Carlos is a real professional.

Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I found Precision on Home Advisory and the reviews were very good. That helped me make my decision on picking them for the job.
Tacita Hargrove
Service Provided:
Garage Door Repair
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I want to thank BJ for being so professional and personable. He also gave me an education on the system I have and I really appreciate the timely manner in which he made it to the house. Thanks for the great service
Dave Dettelbach
A Response from: Don Taylor

T;hank you for your review Dave. Our goal is always 100% satisfaction. Thank ;you for letting me know that BJ met our goal with our service to you, and thank you for allowing us to serve you.

Service Provided:
Broken Garage Door Spring Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I had used Precision some years ago to repair and replace a garage door. They did excellent work back then. Recently my lift motors began to fail. They were near end-of-life. I contacted Precision. They arrived with upgraded replacements to the motors and drive mechanisms. The installation was done very well. The work guaranteed. The price was reasonable. The technician explained everything and did not mind my watching him work and learning from him.
Lehman Moses
A Response from: Don Taylor

Thank you for your review. We appreciate hearing from you as it our report card. We always strive for 100% satisfaction..

Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I'm not happy with the service given me. The garage door looks nice, but my concern has not been addressed.
Valerie Lockhart
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very Professional explained everything in detail showed him what was wrong I would use these people again and again I highly recommend them
Richard Hopkins
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

my garage door had come off the track and needed some new parts as well. The technician Steve did great job of explaining what was needed and then performing the work. In about 45 minutes it was working again and better than it has in 15 years. Thanks
Gene Shoaf
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

It was great to call after normal business hours and get a live person to set up an appointment for the following day. Steve was prompt and very courteous taking time to explain everything about the repair and answer any question I posed to him. Thank you for your help in this matter. :)
Michelle Stoker
A Response from: Don Taylor

Thank you so much for allowing Precision Door to service your door. Our goal is always to achieve 100% satisfaction. We look forward to serving you in the years to come.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My garage door was not working properly so I called to make an appointment. Within two hours they sent two people out to give me a quote. They explained the problem thoroughly and gave me the price. My door was fixed in about half an hour.
Wilma Jensen
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was referred by American home shield .
Viola Sims
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

They were fast..great job, thank you to Jose and his assistant..
Fahmi (ebe) Ebrahim
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Always professional and helpful appreciate the good service!
Robert La flower
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Technicians were knowledgeable professional during the performance of the repair actions. Left work area clean and organized. Friendly and courteous. Thank You for a job well done. JULES
Julius Wetzel
A Response from: Don Taylor

Your review is very much appreciated...it's how we stay in touch with our goal of 100% satisfaction.

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Home Depot gave me the phone number. There said you did a good job and reasonable. You said we need to replace garage door spring. On our fix income you are to expensive for us.
Janet Williams
A Response from: Don Taylor

I am sorry that you felt our price was higher that what you anticipated. I wish that there was something we could have done to get the price where you wanted it. We would love to have you as one of our clients.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I'm very satisfied with the work they did. I called them late yesterday afternoon. They gave me an appt. for the next morning. They called to say they would be here in 15-20 mins. and they were. They inspected everything, then went right to work. The new guy(sorry forgot name) installed the new springs and did a great job. I'm very happy right now. Thank you guys
Linda Rime
A Response from: Don Taylor

Your review is very much appreciated.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Technician was informative and friendly.Besides being on time, he knew exactly what to do to fix my door. I would recommend him to anybody who ask's. Thanks Precision Door.
Kevin Cooper
A Response from: Don Taylor

Our technicians go through extensive training and will always offer you the 2-3 best options so you can make an informed decision on how to repair your door. We appreciate your feedback.

Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

5-service was excellent from the customer service to the tech. I was very happy and will be a returning customer. the service tech provided excellent service.
Ronald Mcdaniel
A Response from: Don Taylor

That is what we like to hear from our customers. If we don't we try to fix it...which is why your feedback is so important to us. Thank you.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was very impressed with the good attitude and professionalism of the technician. He presented three options and explained them thoroughly without any pressure. When I made my choice he did the job perfectly and quickly. He installed a belt drive opener and I was amazed how quite it was. To say the least I was very satisfied and will recommend Precision to my friends.
Edward Mitchell
A Response from: Don Taylor

We are proud to have met or exceeded your expectations...that is our goal.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

They installed a new door with all new hardware about a year ago, but everytime it went up and down it was super loud. I called them and they were able to have a guy out at the time that worked for me. They fixed the issue no questions asked. Great door, Great service! Will use them for all my garage door needs! Thanks Precision!
Kattie Rector
Service Provided:
Garage Door Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My choice was because telephone tech very courteous and the tech Joshua Wilson was very nice friendly and fixed door right away Great technician I would highly recommend this company They did what they promised. Thank you
David Nelson
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Called when found springs broke on residential garage door. Technician did and outstanding job and got to the house quick. If you want the job done right call the right person for the job, Precision Door, Riverside, California.
Daniel Valentine
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Wonderful service and incredible service technicians.
Rebecca Nivala
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Cool guy, polite, definetly did the job
Vincent Cruz
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Mr Perea arrived at the time that he said that he would. He was courteous and professional. We felt no pressure on the choice of repair that we chose. I believe it was a couple of hinges that he had to replace. Thank You so much!
Daniel Walker
Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Bill Weier came out to my house this morning. Came out quickly. Very pleasant. Did a great job fixing my garage door. Will definitely call you again when I need anything in the future. Five stars
Gary Sugimoto
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jose did an excellent job of first giving me all my options and completing the work very quickly. We are very happy with the install and our new garage door opener is much quieter. Thanks Jose.
Cameron Smart
Service Provided:
Broken Garage Door Spring Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jose, goes above and beyond to provide a high level of customer service! You are very fortunate to have him as part of your team!
Xavier Sedberry
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

He did a great job, a little expensive but I needed it fixed.
Arthur Perez
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

They came on Wednesday. Charged 50 percent down. Instead of the manditory 10 percent. After the down payment was made. He told me someone will be in touch for install date. Here it is two days later and no-one has called yet.
Ian Widney
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The four star rating is due to the fact that when I initially called on a saturday evening, I was told that a technician would be coming out and was then disappointed to receive a call telling me that they made a mistake and can't send anyone out until Tuesday because the technicians only come up to the Victorville area on Tuesdays and Thursdays. A five star rating is for the technician Jose Perea. He showed up on time and was quick to fix the broken cable. He was very knowledgeable and answered all my questions. I'm 100% satisfied with the job Jose did. Thank you!
Randy Gaume
Service Provided:
Garage Door Repair
Product:
Cables
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