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about Precision Garage Door in:
Redlands, CA
Precision Garage Door of Riversidehas received 81 reviews, averaging 4.87 Stars:
Redlands, CA
Redlands, CA
Prompt and professional service! We had two service calls, one for a broken spring, then 2 weeks later, the opener died, which required replacement. I definitely recommend and would use again.
- Norman Kim
Redlands, CA
Super fast response time, actually came earlier than planned which was great. Explained the problem to me and repaired the issue extremely fast. Jose was great, and the door is working perfectly. Highly recommend service. ??????????
- George Roy
Redlands, CA
When neither my wife's nor my garage door remotes worked the other day (but the wall button did), I figured it wasn't the batteries (I checked anyway) and called the number for Precision on the sticker in my garage. The technician came out, heard my description of the problem again, inspected a sensor and declared I needed a new panel/motherboard: $1700. When I recoiled at the price he referred me to someone else, who had worked on my door once before and, if he had the part, would charge us less. The second guy confirmed the diagnosis and would charge $1300. I then called my son-in-law who found that a "de-activate" (lock) button on the wall unit had been inadvertently pushed and, when reset, the door worked fine. It is implausible to me that both technicians were unable to detect, given the explanation I gave, what was really wrong. They are either incompetent or tried to fool me into buying a new opener. I called the owner (to avoid sharing an embarrassing review) and left a message but he never called me back. Would you choose this company?
- Bruce Serrao
Redlands, CA
Jose Perea was efficient and thorough. Much appreciated.
- Allan Mccall
Redlands, CA
Jose did an awesome job. It was immediately clear that we need a new opener. Jose showed us our options, we made a choice and within a couple of hours we had a functioning door opener.
- Joy Griffin
Redlands, CA
My wife found your company on her computer, had a very good rating and your employee did not disappoint. Very friendly and did a great job.
- Mike Rick
Redlands, CA
Great experience very professional organization from the first call for estimate to the final invoice. Called about a broken overhead roll-up garage door spring in the morning received and an estimate made an appointment that was just two hours later with a promise that the technician would call before arriving. The technician Jorge Fortanel called 20 minutes before showing up in a clean equipped logoed work truck (which I think shows professionalism). Before starting Mr. Fortanel did a free 25-point inspection and said everything looked good except for springs that needed replacing in pairs and suggested adding a roller bearing between springs to add to the longevity and I agreed. Mr. Fortanel was very professional and knowledgeable with suggestions for the longevity of the door. I will not hesitate to use Precision Overhead Garage Door Service again as well as refer friends and family.
- Kristen Keller
Redlands, CA
Ivan serviced our door, he arrived on time, worked efficiently with a positive attitude!
- Connie Fuller
Redlands, CA
Very positive experience with Justin helping us with our garage doors. Clear communication on the various options available, very courteous and professional, prompt and efficient. We had a good first experience with Precision a few years back, and had an even better one this time around. We will be returning customers.
- Jessica Helm
Product:
Redlands, CA
I chose your company because I had used you in the past and was happy with your service. My technician today was Benny Urbino and he was very pleasant ,efficient and knowledgeable. He fixed my squeaky door problem and suggested some future upgrades. He was extremely helpful and I will definitely use your company again.
- Rosemary Matthess
Redlands, CA
Great guy and solid communication.
- Bruce ko Brandon rawson
Redlands, CA
My problem was diagnosed and solved. The motherboard on my 25+ yr old garage door opener was messed up. Carlos Barragon has seen this problem before and replaced it with and new upgraded garage door opener. He was extremely courteous and professional the whole time even when it was hot in the garage and I had many questions. He was very helpful when I was getting nervous (kind of freaking out) about the price he let me know all the benefits of the new door and took the time to help me download the app and how it works. This door opens so quietly now and the app is pretty cool. Thank you for your help Carlos and Precision!
- Francine Beedie
Service Provided:
Product:
Technician: Carlos Barragan
Redlands, CA
We have been using Precision Garage Doors service for the past few years and they always respond promptly…….same day! The personnel are friendly and competent and I highly recommend them.
- Patty Mathiesen
Redlands, CA
Excellent communication, they were able to accommodate our schedule and the tech called when he was on his way. He did an excellent job explaining what was wrong and replaced our old unit.
- Cindy Totten
Product:
Redlands, CA
The technician, Eric was knowledgeable and demonstrated integrity and skill in repairing my garage door and saved me the cost of replacing the whole door! He arrived timely and worked steadily until the repair was completed. I highly recommend Precision Door Service!
- Donna Horn
Redlands, CA
Very prompt and very professional service... for a very fair price.
- Dave Coy
Redlands, CA
I chose Precision as they had done repairs on my garage door two years earlier. The work done this time was great. I got a new motor, rotating chain drive and 10 new nylon wheels. The cost concerned me. I was told on the phone that the motor would cost $499.00. The repairman told me he was using a new model and the cost was $799.00. I am assuming labor costs were included in the price. It runs much quieter now. I like the lifetime warranty on the motor.
- Terrance Mock
Redlands, CA
The good part is of this experience was their technician, Eric, was very efficient. he only took 15 minutes to replace both springs although only one was broken. The bad part of this experience was the deception in the way this company does business. When I called to make the appointment I provided the exact size of the broken spring and asked what the repair would cost. I was quoted a reasonable price. When Eric arrived he told me the repair would cost more than twice what I was quoted or I could pay a $49 "service fee" for him to do nothing. Next time I will order the springs online and do the replacement myself or hire a competent handyman.
- Rasheed Luciveen
Redlands, CA
Great service. Technician was very knowledgeable.
- German Paez
Product:
Redlands, CA
Very professional install & good customer response to questions ECT. Would recommend to my friends & neighbors.
- Linda Sperling
Service Provided:
Product:
Technician: Jose Perea
Redlands, CA
Jorge and his partner (I apologize I didn’t get his name) were great. Polite and clear in sharing information. No pressure. I felt that Jorge gave me a clear and honest definition of what was happening with my old door. No surprises just confirmed my own diagnosis. Based on my interaction with both of them I am confident the final installation will be great.
- Elizabeth Kim
Redlands, CA
Great job great employee
- Cathy Kevari
Redlands, CA
Great price! Gilbert Garcia, Sales Rep, was on time, kind, honest! So looking forward to my black garage door with side windows and updated opener!
- Diane Hartman
Product:
Redlands, CA
The chat feature on the website enabled me to make an appointment for the following day to have my opener examined. The technician was very courteous and explained features of the new opener.
- Roger Ervast
Redlands, CA
The man you sent out was great. Carlos Barragan my tec was wonderful. He was real professional. Did the job in a timely matter and did not try to sell me anything I did not need. 5 stars plus.
- Joe Vogt
Redlands, CA
Derek called 15 minutes before arriving as promised and came right on time. He was professional, friendly and courteous and wore his face cover while at our home due to covid 19. He Provided us with Stellar Customer Service. Thank-you very much. Will continue to use Precision for all future door garage needs. 5 Star Rating!
- Randy Wirtz
Redlands, CA
I was able to get an appointment with in 2 hours of calling. The technician Kenneth was kind, efficient and solved our problem in a quick and professional way. Thank you!
- Lori Devoe
Redlands, CA
Very satisfied, will recommend to others.
- Gwen Cleveland
Redlands, CA
Great service the tech that did my service was fantastic. He knew exactly what was wrong and how to fix the issue. Highly recommend anytime. Service response was greater than expected and the costs were reasonable.
- Shaun McCann
(951) 225-4371
(951) 225-4371(951) 331-3254
(951) 331-3254(760) 459-8572
(760) 459-8572(909) 748-5478
(909) 748-5478(909) 279-1442
(909) 279-1442(951) 992-1780
(951) 992-1780(760) 475-9541
(760) 475-9541Licenses
CA State Contractors License809067
If you are looking for service in the Northern Los Angeles, Pomona, and Ontario areas, please visit:
precisiondoorla.com
From my call to the service center to the technician, Benny U., it was great. I’m so happy I chose Precision to install my new garage door. Continues to have excellent service. I’d highly recommend this local company!
- Elizabeth Kim