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about Precision Garage Door in:
Riverside Area, CA
Precision Garage Door of Riversidehas received 646 reviews, averaging 4.85 Stars:
Riverside, CA
Riverside, CA
I called Precision because I had a broken garage door spring. Precision also installed LiftMaster for me 2 years ago. When Jorge arrived, he examined every part of my garage door. He did also let me know that the rollers mights need to be replaced in 2 more years. I made the decision to replace the ball bearings, ball bearing roller, residential drums and torsion cable, now. I was informed of the warranty of 2 years, but decided to opt for the lifetime warranty. Thank you Jorge for your time and the super job you did replacing the springs and more.
- Mary Harris
Corona, CA
Fleecing the repeat customer is a BIG issue... You were very responsive and came out the same day which we were grateful for. As it turned out, two screws had fallen out of one of the metal plates that attach to the garage door at each roller joint. Carlos found the issue and said he could fix it. So, for $59.99 he came to my house and found the problem. Two screws cost less than a dollar, but I haven’t had anything serviced since your guy was here the last time and that was over 5 years ago. I agreed to the "tune up”to make sure everything kept working into the future. For 15 minutes of work and three dollars worth of lubricant, that cost me $89.95!!! WTF What is completely inappropriate is a surprise charge of $16.95 for “Environmental Fee - Miscellaneous hardware/product/enviro fee/fuel charge. All of that should have been covered in the other two line items, considering I had agreed to $140 for less than $10.00 worth of screws and lubricant and a short drive to my house. On top of that, I had cash, my checkbook, and a credit card available as payment. Carlos told my wife that the “credit card was easiest” but then I got charged another $3.34 for using the credit card. I responded to there feedback email but got ZERO response about my extreme displeasure with getting fleeced to the tune of $171.50 for a 15 minute service call. I chose to use your company again because I had a good experience in the past. That may not be the case in the future! Word of mouth referrals are very important to me as I’m sure they are to you.
- jay myers
Riverside, CA
Great service. Thanks again for coming out
- Enda Morris
Riverside, CA
The guy from Precision Garage Door came to fix my garage door. It was really nice that they’re open on Sundays. He was very nice and professional. He quickly found the problem and fixed it for less than I thought. I’m really happy with them so they’ve earned my business for sure.
- Susan Moore
Product:
Norco, CA
Outstanding work by Jose. Very satisfied
- Q Rodriguez
Product:
Riverside, CA
Very pleased with the service we received, the tech was friendly, knowledgeable and right on time. We have been a customer for years and have always been very satisfied with Precision's service.
- ARTHUR CUNNINGHAM
Riverside, CA
Edgar did an outstanding job diagnosing and installing our new belt driven garage door opener. He explained how everything works and how to program the keypads. These folks do great work.
- Haines Gridley
Product:
Riverside, CA
Solved my door issues at a great price
- Randal Franks
Riverside, CA
Called in the morning and got an appointment for the same afternoon. The tech, Carlos, showed up on time, explained everything and got to work. The 20 year old door works at least as good as it did new, possibly a little better. I'm happy with the visit and the workmanship. I'd recommend Precision to anyone.
- Eric Jorgensen
Riverside, CA
Entire process was great. Called and scheduled for the same day appointment. Ivan called before and gave an estimated arrival time. He was on time, friendly courteous, helpful and very professional. He explained my options and provided solid suggestions. Finished job in less than stated time. Great experience.
- Javier Barajas
Product:
Technician: Ivan Estrada
Riverside, CA
Excellent customer service. Benny was excellent and detail-oriented. Thank you
- Marco Torres
Riverside, CA
Fast response and excellent service. Edgar was very professional. We felt very comfortable with him doing the work. We needed a new motor and all that goes with it. It took about 2 hours and everything worked great. I highly recommend .
- Cyndi
Product:
Corona, CA
very fast, professional the only complain is little expensive
- Nader Abadier
Corona, CA
Our garage door suddenly decided not to operate correctly. My husband and I researched different companies, read their reviews, and checked their California state licenses before choosing Precision Garage Door Service. We called Saturday morning about 7:30 a.m. and our call was answered promptly. After discussing the issue with Brianna, we set up a service call for the morning between 8am-12pm. Our initial contact was warm and pleasant. Jose Perea from Precision Garage Door Service, came to our residence about 9 a.m. He was very friendly and went straight to work to diagnose the problem. After checking out the unit, the track, and repairing a broken wooden board, he informed us that our unit was 20 years old and some of the parts and wires were coming loose. We had a choice to leave it and have a nonoperational garage door opener or replace it with a new one. We chose the latter. Jose went to his truck and brought out a cardboard box with a new unit. He promptly went to work installing the unit and shortly later, showed us how it worked. A very quiet and smooth unit compared to our other three units. We were impressed with how the garage door closed slowly towards the end and the brightness of the LED lights. Our total experience with Precision Garage Door Service was positive and productive. My husband and I feel we made the right choice and will not hesitate to call them again if any of our other units break.
- Mrs. N.
Product:
Corona, CA
I am completely blown away by how Jose fixed my door!!!! I was worried I was going to need a new door. He fixed it up so well, it’s actually much quieter and even better than when it was new! I feel like a got a brand new door. If you need any repairs or service, please don’t hesitate to call. Best professional service!
- Christine Covarrubias
Product:
Corona, CA
Carlos was very professional and did high quality work. He diagnosed ALL the problems with my 25 year old door and now it works like new. Extremely happy I called Precision!!!
- Jon Smith
Corona, CA
Thank you for being so prompt with my concern. The technician was very professional and identified the problem right away. Your service is exceptional.
- Mary Castellanos
Corona, CA
We've been using Precision from Riverside for a long, long time. Their technicians are always very courteous, friendly and professional. We've had nothing but great results using Precision in Riverside!
- Allen Blum
Riverside, CA
Friendly and informative service!
- Elias Serna
Product:
Riverside, CA
Every thing went well. Technician was great
- Sam Martinez
Riverside, CA
My first time using Precision and was very satisfied with the professional work performed and the customer service provided by the technician Mr. Ivan Estrada. He advised yearly recommended preventive maintenance and look forward to working with Precision for that service, Thanks!! Bill Franklin
- Bill Franklin
Riverside, CA
Thank you so much. Everyone was professional and courteous. Jose was reliable and knowledgeable.
- Deborah Hill
Riverside, CA
we have used Precision doors before for repair to our garage doors. the repairman was on time, knowledgeable, very helpful and percise. thanks for a great service
- Ellie Bennett
Riverside, CA
5 star
- franklin gbenedio
Corona, CA
On time, quick repairs, clean job site when finished. Exceeded all expectations!
- Daniel Vest
Riverside, CA
When I called the company they were very nice and respectful to me and when the technician came out they were also very nice and explained my situation Carlos was very knowledgeable and knows his stuff as he was explaining what was wrong with my door and they arrived when they said they would be there if you need a knowledgeable tech they are the ones to call
- Tim Henry
Riverside, CA
Wow! what a rapid reponse to my phone call ~ the schedule for repair of my garage door was complete in 1 day! Benjamin, the tech who did the work was prompt, professionlal and explained exactly what was needed! I now have new door and I am very impressed with his attention to detail. I am pleased with the work completed and I'm happy to recommend Precision Garage Door!
- Joan Perez
Riverside, CA
They showed up on time and the employee was very helpful and polite. OUTSTANDING SERVICE !
- John Hodges
Riverside, CA
We are very pleased with the service that was provided. The Tecnician Ivan Estrada was very knowledgeable and helpful going above and beyond our expectations.
- Gloria Lee
(951) 225-4371
(951) 225-4371(951) 331-3254
(951) 331-3254(760) 459-8572
(760) 459-8572(909) 748-5478
(909) 748-5478(909) 279-1442
(909) 279-1442(951) 992-1780
(951) 992-1780(760) 475-9541
(760) 475-9541Office: (760) 530-8540
225 S Civic Drive
Suite 1-2
Palm Springs, CA 92262
Licenses
CA State Contractors License809067
If you are looking for service in the Northern Los Angeles, Pomona, and Ontario areas, please visit:
precisiondoorla.com
Carlos was very professional and did an exellent repair in a very short period of time. I highly recommend Precision Garage Door of Riverside.
- Jeff Belier