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Read what people are saying
about Precision Garage Door in:

Riverside Area, CA

Precision Garage Door of Riverside & San Bernardino County
has received 424 reviews, averaging 4.87 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Your tech was actually early. Thank you. As a senior and a veteran and on a fixed income I was hoping that the cost would be easier to deal with now.
Les Diskin
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Gilbert from Precision showed up on time, replaced my garage door springs, changed a broken metal bracket, and performed an overall inspection of my entire garage door, track system, etc., to ensure it was all in good working order. He called me 15 minutes prior to his arrival to let me know he would arrive soon. He wore a mask the entire time he was with me (Covid precaution), and he was very polite and respectful. He reviewed the costs with me before performing the work, and he explained to me everything he changed/fixed once the work was completed. He even changed the burned out lightbulbs on my garage door opener for me, which was not a part of his job. He saw that I was getting ready to change the bulbs and offered to do it for me. I will use Precision (and Gilbert!) for any future garage door repair needs, and I would highly recommend them to others. :)
Jeannie Johnson
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Our garage door wouldn't open (a spring broke.) Precision sent a technician out by the end of the day and he replaced the springs for a fair price. Couldn't be happier.
Donna/ Richard Yorke
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jose was up front and clear about what needed to be done. Provided me with good information about a replacement opener so that I could make an informed decision. Came back as promised and I now have a properly working garage door. Good work Jose!
Derek Mills
Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jose came out was on time and had an awesome attitude. He is a master craftsman in door repair and got everything working perfectly and like new. Highly recommend!
Mike Legerski
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Found good reviews online. Project not started yet.
Jose Chaligo
Service Provided:
Install Garage Doors
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Happy with work done. Repair done quick, tech knew how to fix right away; He knew his job door use to make a lot of noise , goes up and down quietly now . Would recommend you to all my friends and Family Thanks again
Sam Quinonez
Service Provided:
Garage Door Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Call precision this morning they gave me an estimated price on the phone and gave me a 2 hour time slot. Between 4:00pm and 6:00pm it is now 5:12 they should up performed the work and the price was per quote can't ask for any better
Shawn Enarson
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service and really helpful technician.
Marilynn Holderman
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thank you very much for your help today. Our garage door stuck in the open position this morning and when I called your rep was able to immediately schedule us an appointment today. Your technician, Gilbert, arrived on time. He was very courteous and he explained the options available to us to have our door repaired and he completed the repairs in a timely manner. In a day and age where customer service seems to be in short supply it was refreshing to meet someone like Gilbert. We would definitely use your company again and would not hesitate to recommend you to our family and friends.
Doug Wuest
Service Provided:
Garage Door Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The owner, Don Taylor, came to our home to give us a thorough explanation of the various options and to leave us with an estimate. Work was professional, friendly and helpful. Looking forward to ordering from and working with him
Cynthia Sprague/Paul Lyons
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jose arrived earlier than the time I was quoted. He explained what work needed to be completed and how much it would be prior to any repairs being done. Repairs were completed very quickly and professionally. Will definitely recommend.
Andrew W.
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The Precision Garage technician, Jose Perez, called me when he was on his way, arrived on time, reviewed the Good-Better-Best Options for my two openers; one failing and one ‘classic’ and then he installed two new openers, model 8550. Jose went over the operation of the openers and even Help setup the remote openers in my car. I felt exceptionally fortunate to have a friendly, professional such as Jose do the installation. He is the standard for ‘Best’ in a Good-Better-Best scenario.
SandieM
Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

On August 19th I had some repairs made to my single and double garage doors. Jose Perea, Field Supervisor assessed the work that needed to be done and provided an estimate which was very reasonable. The work was professionally done in less then the estimated time.
Mary Houston
Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My wife and I have been loyal customers for 7yrs for a reason. Excellent product, honest and very professional employees. That goes a long way with us. Jose is the best!!! We wanted to upgrade to the new battery back-up garage door openers and bought 2.There are many companies to choose from but we're not going anywhere. We have referred our neighbors and at least 2 have switched to Precision. Keep up the great work!!!
Michael Peters
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

This would be a no star review if the system let me....... No service performed, because I could not get anyone to call me back to assure me that all of the issues I discussed with the tech would be handled once they came out to perform the work. It has been 4 business days since I called and requested a call back from someone to help me, and I have called 3 times and emailed ktaylor@precisiondoor.net (the owner's last name is Taylor, so I'm betting wife, brother or other relative) but have been ignored. I have used these guys previously with generally positive results, but in this case they have dropped the ball from the get-go. Very sad to see a business being run into the ground like this.
John Gragg
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Fast clean, my garage door was up and running very professional.
Arnold Jimenez
Service Provided:
Garage Door Opener Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very good customer service when I called in to schedule a service appt. Then on the date of the appt, the service repairman was on the job timely, called me, advised me of all the issues found with the opener, including to make sure I was aware of the age of the opener. He gave me a detailed repair list and cost of same, which was very reasonable. I use this same company for a house in Las Vegas and received the same great services.
Christie Davidson~trustee // Tina
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very professional. Completed work in a timely manner.
Richard Aballi
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called Precision after a very disappointing experience with another company. They told me the gears had broken on my old garage door opener. I told him it was simply not working occasionally. He told me NO...it was broken. He told me I NEEDED to buy a new one. So, I tried the unit again and it worked. He looked shocked and made some excuse up. He then jacked up the retail on putting a new unit in for me...and then when I told him no...preceded to go down in price. By that time, I had enough of his "sales job". I called Precision...they immediately came out - I described the issue. They checked the opener and told me the circuit board was aged (almost 20 years!) but the gears were fine...but old. His professionalism gave me the confidence to decide to buy a brand new unit and have it installed asap! They were quick, friendly, and really knew their stuff! ALL WITH A SMILE ON THEIR FACE! Our new belt drive Liftmaster is quiet, powerful, and works perfectly! Overall a tremendous experience from Precision and their talented and friendly staff. If you are looking for a similar outstanding experience - do not hesitate to call! Don't waste time on the others...trust me
Jeff Merrill - Corona, CA
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called, they answered right away. Scheduled an appt for the next day, they called and showed up on time. Tech was polite, respectful, pleasant and informative. I had no problem paying what it cost to get my garage door remotes all back in order. Great response, great service, I feel good about the whole experience.
Dan B.
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Outstanding service from your team. He was very knowledgeable and friendly. I would recommend to everyone to use your service. I had an broken spring on July 4th and you came and repaired my door.
Tracy Burt
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Originally I was told that the repair man would come out between 4 and 6 PM today. Then I received a phone call stating that the repairman would be able to come over in the next 20 minutes and before 12:30 PM the work was completed. Praise God and hallelujah! Thank you Jose for a great job!
James Coates
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service. No problems and very courteous.
John Moot
A Response from: Don Taylor

Thank you so much for your review. You gave us 4 stars and we appreciate that, but our goal is always 100% satisfaction, Obviously, we missed the mark a bit, and will be looking for how we can always achieve a perfect review of 5 stars. Customer service is our #1 product.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My garage door service was excellent. The service technician appeared at my house on the very same morning that I phoned Precision Door Service to arrange for the broken spring on my garage door to be repaired. The technician (Jose Perea) was friendly, worked quickly, and answered my questions cheerfully. He also lubricated my door's hinges and the drive screw on the door opener without my asking. When repairs were done, he demonstrated that the new springs that he installed exerted the correct amount of lifting force, so that the door's weight was exactly counterbalanced by the springs. My wife and I were completely satisfied with Mr. Perea's repair job, which was done quickly and correctly.
Robert Ree
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The price was a little high. Otherwise, service was excellent, prompt, and done well.
Nancy Rose
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Called in Sat. night & appointment set for Monday, got a call Sunday morning for a reschedule for Sun. instead of Mon. Rudy came out explained everything and replaced both my springs & my rollers in less than an hour!! Quick service with a smile Thanks Rudy
Jon Yuen
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Repeat Customer!
Dennis Seker
Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

This is the second time we used your services. Both times were on time and efficient service. We will continue to call you in the future if necessary.
Jarlath Dedario
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tech, Gilbert Garcia was very helpful and informative. He answered all my questions and completed job in a timely manner! I'll request him for any further garage door issues and be happy to refer him to my family and friends. Stay well and healthy during this time!
Cindy Camargo
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
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