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Read what people are saying
about Precision Garage Door in:

Riverside Area, CA

Precision Garage Door of Riverside & San Bernardino County
has received 413 reviews, averaging 4.87 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jose arrived earlier than the time I was quoted. He explained what work needed to be completed and how much it would be prior to any repairs being done. Repairs were completed very quickly and professionally. Will definitely recommend.
Andrew W.
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The Precision Garage technician, Jose Perez, called me when he was on his way, arrived on time, reviewed the Good-Better-Best Options for my two openers; one failing and one ‘classic’ and then he installed two new openers, model 8550. Jose went over the operation of the openers and even Help setup the remote openers in my car. I felt exceptionally fortunate to have a friendly, professional such as Jose do the installation. He is the standard for ‘Best’ in a Good-Better-Best scenario.
SandieM
Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

On August 19th I had some repairs made to my single and double garage doors. Jose Perea, Field Supervisor assessed the work that needed to be done and provided an estimate which was very reasonable. The work was professionally done in less then the estimated time.
Mary Houston
Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My wife and I have been loyal customers for 7yrs for a reason. Excellent product, honest and very professional employees. That goes a long way with us. Jose is the best!!! We wanted to upgrade to the new battery back-up garage door openers and bought 2.There are many companies to choose from but we're not going anywhere. We have referred our neighbors and at least 2 have switched to Precision. Keep up the great work!!!
Michael Peters
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

This would be a no star review if the system let me....... No service performed, because I could not get anyone to call me back to assure me that all of the issues I discussed with the tech would be handled once they came out to perform the work. It has been 4 business days since I called and requested a call back from someone to help me, and I have called 3 times and emailed ktaylor@precisiondoor.net (the owner's last name is Taylor, so I'm betting wife, brother or other relative) but have been ignored. I have used these guys previously with generally positive results, but in this case they have dropped the ball from the get-go. Very sad to see a business being run into the ground like this.
John Gragg
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Fast clean, my garage door was up and running very professional.
Arnold Jimenez
Service Provided:
Garage Door Opener Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very good customer service when I called in to schedule a service appt. Then on the date of the appt, the service repairman was on the job timely, called me, advised me of all the issues found with the opener, including to make sure I was aware of the age of the opener. He gave me a detailed repair list and cost of same, which was very reasonable. I use this same company for a house in Las Vegas and received the same great services.
Christie Davidson~trustee // Tina
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very professional. Completed work in a timely manner.
Richard Aballi
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called Precision after a very disappointing experience with another company. They told me the gears had broken on my old garage door opener. I told him it was simply not working occasionally. He told me NO...it was broken. He told me I NEEDED to buy a new one. So, I tried the unit again and it worked. He looked shocked and made some excuse up. He then jacked up the retail on putting a new unit in for me...and then when I told him no...preceded to go down in price. By that time, I had enough of his "sales job". I called Precision...they immediately came out - I described the issue. They checked the opener and told me the circuit board was aged (almost 20 years!) but the gears were fine...but old. His professionalism gave me the confidence to decide to buy a brand new unit and have it installed asap! They were quick, friendly, and really knew their stuff! ALL WITH A SMILE ON THEIR FACE! Our new belt drive Liftmaster is quiet, powerful, and works perfectly! Overall a tremendous experience from Precision and their talented and friendly staff. If you are looking for a similar outstanding experience - do not hesitate to call! Don't waste time on the others...trust me
Jeff Merrill - Corona, CA
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called, they answered right away. Scheduled an appt for the next day, they called and showed up on time. Tech was polite, respectful, pleasant and informative. I had no problem paying what it cost to get my garage door remotes all back in order. Great response, great service, I feel good about the whole experience.
Dan B.
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Outstanding service from your team. He was very knowledgeable and friendly. I would recommend to everyone to use your service. I had an broken spring on July 4th and you came and repaired my door.
Tracy Burt
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Originally I was told that the repair man would come out between 4 and 6 PM today. Then I received a phone call stating that the repairman would be able to come over in the next 20 minutes and before 12:30 PM the work was completed. Praise God and hallelujah! Thank you Jose for a great job!
James Coates
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service. No problems and very courteous.
John Moot
A Response from: Don Taylor

Thank you so much for your review. You gave us 4 stars and we appreciate that, but our goal is always 100% satisfaction, Obviously, we missed the mark a bit, and will be looking for how we can always achieve a perfect review of 5 stars. Customer service is our #1 product.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My garage door service was excellent. The service technician appeared at my house on the very same morning that I phoned Precision Door Service to arrange for the broken spring on my garage door to be repaired. The technician (Jose Perea) was friendly, worked quickly, and answered my questions cheerfully. He also lubricated my door's hinges and the drive screw on the door opener without my asking. When repairs were done, he demonstrated that the new springs that he installed exerted the correct amount of lifting force, so that the door's weight was exactly counterbalanced by the springs. My wife and I were completely satisfied with Mr. Perea's repair job, which was done quickly and correctly.
Robert Ree
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The price was a little high. Otherwise, service was excellent, prompt, and done well.
Nancy Rose
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Called in Sat. night & appointment set for Monday, got a call Sunday morning for a reschedule for Sun. instead of Mon. Rudy came out explained everything and replaced both my springs & my rollers in less than an hour!! Quick service with a smile Thanks Rudy
Jon Yuen
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Repeat Customer!
Dennis Seker
Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

This is the second time we used your services. Both times were on time and efficient service. We will continue to call you in the future if necessary.
Jarlath Dedario
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tech, Gilbert Garcia was very helpful and informative. He answered all my questions and completed job in a timely manner! I'll request him for any further garage door issues and be happy to refer him to my family and friends. Stay well and healthy during this time!
Cindy Camargo
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

A few months ago I had Precision out to repair/replace my broken springs on our two car roll up door. Gilbert Garcia was our Technician. He did a wonderful quick repair. He was very professional and friendly. When we started having trouble with our door opener, I didn't think of any other company to call but Precision. To our surprise Gilbert was once again our Tech. He tried to fix the door opener as best he could however, it was old and on it's last leg. The "fix" he made could very well have gotten us by for months if not a year or two but I was wherry of it failing while I was away so we made the decision to replace the opener. Gilbert explained the different products to us so without making a suggestion of which one to purchase. We made the choice that we believe is best of us and we'll only have to wait a day to get it installed. Thank you Gilbert! and Thank you Precision Overhead Garage Door Service!
Allen Blum
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Fast , friendly service
Jack Chen
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Pleasant, professional. Happy with his service.
Sharon Harb
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very well done. I’m really satisfied with the installation of my three car garage. Carlos is a professional in his trade. Will definitely recommend Precision door garage for their excellent service. Thank you for your business.
Fred Trinidad
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thank you for send Gilbert out to fix and service my garage door. He's very professional and friendly. When the time comes that we need a new door opener, rest assured because of him Precision with be my first and only call!
Allen Blum
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision has upheld my opinion that they are a first rate company in all aspects. Repairperson, Jose Parea, arrived promptly at the appointed time, diagnosed the problem and gave me an estimate for just repair of existng unit and also an estimate for installation of new equipment. Since he had previously repaired the unit 6 years ago and done an expert job and since our unit was 23 years old, we opted to replace unit. Repair was done in under an hour, as he promised. Not only is Mr. Parea an expert professional but the equipment provided is state-of-the art, quiet, smooth and superior to what we had. I am more than satisfied with company and their staff.
Robert Gill
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Service was 5 star, I'm very pleased.
Daryl Hanna
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Gilbert, the tech from Precision was on time, courteous and did a great job! Thank you.
Jon Sugimoto
Service Provided:
Garage Door Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Quick and perfect service. Best construction-based company on the planet. I will only use their products from this day forward.
Henry Minkler
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Exceptional sale, installation and follow up service!
Bill Clark
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The spring on our garage door broke and we hoped for a repair that day. We called Precision and they were able to send a technician out within the next hour. The service technician, Jose Perea, was prompt and made the repair in a timely manner. He was respectful in answering any of our questions and informing us of any pertinent information concerning the garage door. We were pleased with the overall service and will call on Precision for any future repairs.
Robert Lozano
Service Provided:
Broken Garage Door Spring Repair
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