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Read what people are saying
about Precision Garage Door in:

Riverside Area, CA

Precision Garage Door of Riverside & San Bernardino County
has received 438 reviews, averaging 4.87 Stars:
1 2 3 4 5
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Yes, I was totally satisfied with the Technician Jorge Fortanel. Very polite and answer all of my questions with confident knowledge.
Seanna Carroll
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I have always used Precision Garage door for my service. Derek was on time and did an awesome job
Jerry Finazzo
Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was very happy with the speed and ability of this company to repair my garage door. Thank you
Larry Lampel
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Have received excellent service in the past. The technician works quickly, everything done with precision.
Grace Ferris
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

This company is awesome. Highly recommend. The service technician called and stated he was en route with an ETA. Arrived and introduced himself and fixed the problem. Explained what he did and was receptive to questions.
Chuck Fedak
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My 20+ year old garage door was making horrible noises and running rough. Jorge showed up promptly. Did a super job replacing the the old original springs, bearings, hardware, etc. Jorge was very courteous and professional. He did a great job in a minimum amount of time. Now I'm set for another 20 years. Great job. Thank you so much.
Nancy Hicok
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Technician was awsome. Professional, knowledgeable. The garage springs were replaced just 5 years ago. But could not support the door and failed. I appreciated that he spoke with me not AT me,. He noticed the black flakes on garage floor and on surface of door and did a futer assessment. Pricing is transparent, fair and reasonable. Wish we had called them the first time. Have had 2 previous repairs. Precision is in my contact list, and will refer them to every looking for help. Thank you.
Sherry Petersen
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Gilbert was our tech. He was prompt, knowledgeable and efficient. He did what he said he was going to do. I was very impressed! Thank you Gilbert :)
Kevin Hull
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jose showed up on time, examined the situation and advised that we needed a new garage door opener. The install went quickly, with no problems. He was friendly, helpful and played great music on his cell phone while working :) If we ever needed anything for our garage door, we'll definitely use your service again. Thanks!
Linda Boecker
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jose was professional, easy to consult with and gave me confidence in both the product and service.
Kathy Platt
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

CARLOS WAS VERY EFFICIENT AND PROFESSIONAL AS WELL AS ORGANIZED. HE DID A GREAT JOB REPLACING MY OLD MOTOR!!
Lark Mackethnie
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Return customer after 5 years and strictly for the quick response to my service call and the truthful technician given me two options of repairing my 17 yr old opener or purchasing a new ride state if the art. I opted to purchasing a new one. Won’t go anywhere else
Fred Seguin
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Worked with Jose Perea today. He arrived promptly and called before arriving. Followed every Covid protocol and felt very comfortable with him working on our home. He was VERY knowledgeable and worked quickly. Had a great experience.
Brian Green
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The motor on our garage door went out. Jose Perea installed a new motor in an efficient manner. He was friendly and professional and obviously took pride in his work.
Gary
Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Your tech was actually early. Thank you. As a senior and a veteran and on a fixed income I was hoping that the cost would be easier to deal with now.
Les Diskin
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Gilbert from Precision showed up on time, replaced my garage door springs, changed a broken metal bracket, and performed an overall inspection of my entire garage door, track system, etc., to ensure it was all in good working order. He called me 15 minutes prior to his arrival to let me know he would arrive soon. He wore a mask the entire time he was with me (Covid precaution), and he was very polite and respectful. He reviewed the costs with me before performing the work, and he explained to me everything he changed/fixed once the work was completed. He even changed the burned out lightbulbs on my garage door opener for me, which was not a part of his job. He saw that I was getting ready to change the bulbs and offered to do it for me. I will use Precision (and Gilbert!) for any future garage door repair needs, and I would highly recommend them to others. :)
Jeannie Johnson
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Our garage door wouldn't open (a spring broke.) Precision sent a technician out by the end of the day and he replaced the springs for a fair price. Couldn't be happier.
Donna/ Richard Yorke
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jose was up front and clear about what needed to be done. Provided me with good information about a replacement opener so that I could make an informed decision. Came back as promised and I now have a properly working garage door. Good work Jose!
Derek Mills
Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jose came out was on time and had an awesome attitude. He is a master craftsman in door repair and got everything working perfectly and like new. Highly recommend!
Mike Legerski
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Found good reviews online. Project not started yet.
Jose Chaligo
Service Provided:
Install Garage Doors
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Happy with work done. Repair done quick, tech knew how to fix right away; He knew his job door use to make a lot of noise , goes up and down quietly now . Would recommend you to all my friends and Family Thanks again
Sam Quinonez
Service Provided:
Garage Door Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Call precision this morning they gave me an estimated price on the phone and gave me a 2 hour time slot. Between 4:00pm and 6:00pm it is now 5:12 they should up performed the work and the price was per quote can't ask for any better
Shawn Enarson
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service and really helpful technician.
Marilynn Holderman
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thank you very much for your help today. Our garage door stuck in the open position this morning and when I called your rep was able to immediately schedule us an appointment today. Your technician, Gilbert, arrived on time. He was very courteous and he explained the options available to us to have our door repaired and he completed the repairs in a timely manner. In a day and age where customer service seems to be in short supply it was refreshing to meet someone like Gilbert. We would definitely use your company again and would not hesitate to recommend you to our family and friends.
Doug Wuest
Service Provided:
Garage Door Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The owner, Don Taylor, came to our home to give us a thorough explanation of the various options and to leave us with an estimate. Work was professional, friendly and helpful. Looking forward to ordering from and working with him
Cynthia Sprague/Paul Lyons
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jose arrived earlier than the time I was quoted. He explained what work needed to be completed and how much it would be prior to any repairs being done. Repairs were completed very quickly and professionally. Will definitely recommend.
Andrew W.
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The Precision Garage technician, Jose Perez, called me when he was on his way, arrived on time, reviewed the Good-Better-Best Options for my two openers; one failing and one ‘classic’ and then he installed two new openers, model 8550. Jose went over the operation of the openers and even Help setup the remote openers in my car. I felt exceptionally fortunate to have a friendly, professional such as Jose do the installation. He is the standard for ‘Best’ in a Good-Better-Best scenario.
SandieM
Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

On August 19th I had some repairs made to my single and double garage doors. Jose Perea, Field Supervisor assessed the work that needed to be done and provided an estimate which was very reasonable. The work was professionally done in less then the estimated time.
Mary Houston
Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My wife and I have been loyal customers for 7yrs for a reason. Excellent product, honest and very professional employees. That goes a long way with us. Jose is the best!!! We wanted to upgrade to the new battery back-up garage door openers and bought 2.There are many companies to choose from but we're not going anywhere. We have referred our neighbors and at least 2 have switched to Precision. Keep up the great work!!!
Michael Peters
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

This would be a no star review if the system let me....... No service performed, because I could not get anyone to call me back to assure me that all of the issues I discussed with the tech would be handled once they came out to perform the work. It has been 4 business days since I called and requested a call back from someone to help me, and I have called 3 times and emailed ktaylor@precisiondoor.net (the owner's last name is Taylor, so I'm betting wife, brother or other relative) but have been ignored. I have used these guys previously with generally positive results, but in this case they have dropped the ball from the get-go. Very sad to see a business being run into the ground like this.
John Gragg
Service Provided:
Garage Door Repair
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