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Read what people are saying
about Precision Garage Door in:

Riverside Area, CA

Precision Garage Door of Riverside & San Bernardino County
has received 487 reviews, averaging 4.87 Stars:
1 2 3 4 5
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Garage door Stopped working so I made a call to Precision because that’s who installed the garage door 12 years ago. Talked to the receptionist, she was very nice, casual but professional. She arranged to have somebody come out the same day and within three hours, Carlos was at my door. Because of the age in my garage doors are insulated so they were fairly heavy they didn’t have the strength to close it anymore. Carlos how do unit on his truck that he can replace the garage door opener While he was at my house. Another hour and he was finished new sensors wall openers garage door motor unit everything the new rails the whole unit. Very nice gentleman and I would Highly recommend Precision to anybody that needs them. I will definitely be contacting them in the future should the need ever arise
Ken Waters
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Fast and excellent service. Jose was professional and very knowledgeable. Thank you so much for the excellent service.
Gabriel Godinez
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called Precision the evening of 12/30/21 because of broken tension cable. they scheduled the repair for 12/31/21 between 10am-12pm. The technician, Benjamin Urbino arrived at 9:45am and the estimate ready by 10am. He replaced all the moving parts by 11:30am. My wife and I were very pleased with Bennie's efficiency, courtesy, professionalism and overall nice young man. we were also pleased with the staff's telephone courtesy. Thank you< John & Eva Alwardt Also thank you for the veteran discount
John Alwardt
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Your technician George was very knowable and able to repair my garage door in a timely and professional manner. I would recommend your company to my friends. Work performed was to change all door hardware including the springs, cables, and rollers. A new opener was also purchased and installed.
Robert Linkenhoker
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Showed up on time. Technician knowledgeable and friendly and open to questions. In and out… Garage door works wonderfully!
Greg Willams
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Your representative was very informative and knowledgeable…… he seemed very confident and professional during our interaction. He quickly diagnosed the problem and gave viable solutions.
Theresa Kirtley
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Carlos was amazing - took the time to explain all our options Felt he was very honest and represented the company well.
Fred Myers
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

very pleased with your service once again. Carlos Barragan is an excellent tech and a credit to your company. Very professional and thorough and extremely personable. I always recommend your company when people are seeking help with their garage doors etc.
Jane Anderson
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

This was my first use of Precision for my garage door service. Everything went great from 1st contact to job completion. Carlos was very helpful, educational & completed the job timely and with excellent work quality.
Rick Martin
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jose Peres gave me excellent service. He was very efficient and helpful! Pleasant to do business with Jose. I would recommend Precision Door Service to all my friends and family!
Pamela Ohearn
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

This company hired a terrible technician name Eric Parra who I think had no courtesey, knowledge about customer services. He came to my home this morning 12022021 to give an estimate of my garage. He didn't ask permission to enter my residence. He came to the side gate and bented the metal latches hook to enter. Now I have to fix it. I called to talk to kate or katie who I think is the daughter of the owner = Don Taylor and asked her to speak to the service manager or Don Taylor - the owner. She told me no one was/is available so she will have them to give me a call back. Let's see if they will? Anyway, he demanded that I pay him $50 for his gas & time if I don't buy his sale&service to replace my garage's motor. I told him that no one told me I need to pay for them to come out and give an estimate and if they do, I'd have refuse. I made no agreement with your company about paying you to come out and give an estimate period. He tried a hard sale technique which now aday won't work with consumers! He kept pressed on selling which irritate me. By the way, he didn't wear mask as a courtesey and safety protocol by any business standard to protect themselves and us as a family. I hope Don will read this message and give me a call back.
Dung Hoag - Vince
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jose did a great job on my garage door and he was very professional and cleaned up too I will be using you again
Joseph Buhr
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

A good decision to select Precision to replace the broken Power Unit on my garage door. Jorge gave me a fair price and started the replacement immediately. He made several safety suggestions which I bought. He completed the jpb in about 1 1/2 hrs.
Robert Stilwell
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Your choice to use them, and obviously they have other great reviews but here is a little bit about my experience. Disappointed with Precision. Explanation: I saw the Precision advertisement during the Dodgers playoff game. I called, and asked about getting an estimate for garage door repair/replacement. The commercial advertisement states free estimate and when I made the appointment with the call center, I asked about free estimate and was told there is a free estimate. Ultimately, I was charged $50 for an estimate for a 15 minute "review." I sent an email and got no response. I made a few calls calls back to Precision, got the call center again, left message, waited a few days and didn't get a call back. Called again, got the call center, got transferred, and the first person had no idea about the advertisement, got transferred and the second person didn't know what the service charge involved, and I was told the person who could make the decision was out of office (I truly hope all is OK with the person who was out). Now awaiting a Field Supervisor to call me back. I highly doubt I will get a refund, it is only $50, but very disappointed I was told it was a free estimate. I've been updating the house and have ensured I get at least three estimates. I can live with not getting the refund, don't like folks that don't know their own advertisements, can't explain the service received, and waiting for phone calls. I know, I went a little "karen-ish" here (and I apologize for offending anyone by using the previous term). Just sharing my experience.
Duke Steppe
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Carlos came out to do the work/service on our garage door opener. He was very professional and courteous. As far as I can inspect/see, he did outstanding work!! He explained everything he did and had a few suggestions. THANK YOU, CARLOS & PRECISION DOOR SERVICE DAN BLAIR(NDFAN)
Dan Blair
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My experience with Precision Garage door today keeps me coming back. I needed (urgently) repair to the frame of my garage door. I called yesterday...appointment this morning, fabulous!! Eric Parra was my technician and he was wonderful! He explained everything and repaired the framed within minutes!!! The office staff is always so accommodating and sweet. Thanks to you all for effectively handling my garage door issues so professionally!!
Sally j Walker
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

greart service.
Robert Lozano
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Reviews online
Rose Smith
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great guy. Helpful honest on time Highly recommend this company
Bob Berney
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I cannot say enough about the professionalism of the technician, Jorge Fontanel who repaired our door. Jorge explained everything in a clear and concise manner. He answered all questions completely. Precision Garage Door Service is a company we will now be using for annual service. We will have no problem giving Jorge/Precision Door an excellent recommendation to anyone who asks.
Linda Allebaugh
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technicians were knowledgeable and were able to determine the problems with my garage door and opener. They were friendly/professional and provided me with two options to make the necessary repairs. They explained everything that was going to be done. They were able to start and complete the work while on site - no need to go get parts and return.
Jeff Carter
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We needed service on our garage door. It was making an unfamiliar sound when it closed. Eric Parra came and explained that our door was nearing the end of its life where spring, rollers, etc. would possibly brake or stop working soon based on the age of those parts. In the end, he reconstructed our garage with all new parts. He was very courteous and professional at all times.
Richard Ross
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jose was great! Very satisified!
Ron Redfern
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Eric arrived on time & diagnosed the issue within seconds. Took immediate action to save me a heavy repair bill if he hadn’t acted immediately. We truly appreciate his professionalism & knowledge of the systems. Excellent job!
Henry Hamby
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I can truly say Precision is everything their website says it is. Our spring broke and both of our vehicles were trapped inside and we could not budge the garage door. We called about 8:30pm and they had sent out a Tech Jose Perez the next morning and in under an hour we were back in business. Jose was great to deal with. I highly recommend them.
Larry Rookhuyzen
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Eric, the service tech was extremely helpful and polite. Was great at explaining my options.
Susan Reading
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

excellent service
William Matthews
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great job ! Very nice guy
Lorena Gomez
Service Provided:
Garage Door Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

First, Jose came by to do an evaluation. Then he arranged for Carlos to come by (three days later) to do the repair work. Within about 10 minutes after Jose left and he called and asked if it would be OK if Carlos came by that afternoon to do the repair work. Of course, my answer was yes. Carlos showed up about 30 minutes before the agreed time bracket of which I had been advised. He was cleaning up about 30 minutes after he showed up to begin his work. His workmanship, efficiency, and friendliness were superb.
Mike Goldware
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We noticed one of our two garage doors (purchased from PDS about 10 months ago) was making some "new" noise. A call to the dealer got us an appointment the very next day, which surprised us. The tech showed up within the 2-hour window, lubed and adjusted the spring, rollers and door opener drive...and the problem was quickly solved. He also answered our questions about warranties (3 years on the hardware, lifetime on the opener). Courteous, competent, and professional!
Mark Summers
Service Provided:
Garage Door Repair
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