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about Precision Garage Door in:
San Jacinto, CA
Precision Garage Door of Riversidehas received 47 reviews, averaging 4.77 Stars:
San Jacinto, CA
San Jacinto, CA
I was extremely satisfied with Jose Perea's professionalism and excellent quality service today. He was very polite and considerate and very fast and efficient. Showed real desire to be as helpful as possible and sure that I got the service that I was pleased with. He is a real plus for the integrity and quality rating of your company.
- Joan Marsh
San Jacinto, CA
We were very pleased with the overall experience of Precision. Quick response, professional technician who was on time, knowledge and friendly. The work we needed done was done in a timely manner and we were given estimates for any future work we might need. We won't hesitate to use them again.
- Larry Fellows
San Jacinto, CA
This place is the best in town George was super helpful and knew what to do to get my garage up and running again. I highly recommend this place!
- Antony Marquez
San Jacinto, CA
Dereck was so efficient it made me make my subsequent afternoon appointment, this was so invaluable, this was my first experience with Precision, and definitely won't be the last! Thank you, Dereck and Precision! Best Regards, Franklin Lamberth.
- Franklin Lamberth
San Jacinto, CA
My technician, Benny, was great. He called to let me know he was on his way. Benny made the repair to the weather stripping on my overhead door. He also sprayed the hinges, roller areas along with making an adjustment on the down force on the door. Benny is a true professional.
- Michael Fisher
San Jacinto, CA
I contacted Precision via their online chat feature @ 10:30 PM when our garage door spring broke, and they had someone out to replace it @ 11:30 the next morning. Derek called me just before arriving, and had everything fixed and working in about 45 minutes. I definitely recommend them!
- Shelley Sherfey
San Jacinto, CA
I chatted with Tim. I do it so everything is documented. I asked for an estimate to replace the spring. I’m told there’s a $49 service call and if the work is done It’s apples to the fee. I’m told to replace the spring would b $49 to $249. So I’m ok, let’s do it. I set the appt for 2 to 4pm. Someone shows up at noon. He goes in my garage and tells me it’s gonna cost me almost $400. Something about replacing the other spring too. I told him there’s only one spring. Then he says something about having to take the other 1/2 off. No clue what he’s saying. This isn’t the first time our garage spring has broken. We have always paid for one spring. But since the spring broke, I was being charged for 2 springs because it was broke in 1/2, technically he was removing 2 springs. Lol. Go figure. He then tells me he can do it for $395 and he will waive the service call fee. Was that suppose to b taken off anyway if I had the work done?? I had another company come tell me it would b $329. I canceled them because I thought I was getting a better deal from u. I was lied to. Your company is the most expensive and there’s no warranty!! I would not recommend this company!!! Also, why make appt times if u all just show up whenever u want?!!!!
- Crystal Verhelst
San Jacinto, CA
Our serviceman, Carlos, was very professional and thorough in his work and explained all options in regards to repairing versus replacing our garage door. Due to his professionalism we are choosing to purchase our new garage door from Precision.
- Jennifer Hockman
San Jacinto, CA
Alan was timely, courteous and knowledgeable. He was helpful and explained what he did and why,
- Marillin Hindus
San Jacinto, CA
your employees were very courteous and professional I was happy with the job performed and results I will recommend your company Thanks George Howard
- George Howard
San Jacinto, CA
Great customer service by sales rep Gilbert, very happy with my purchase.
- Javier Oliver
Product:
San Jacinto, CA
The appointment was made quickly and easily. The repairman was punctual and friendly. He gave me an estimate of $179.00 if he had to replace the circuit board, or $779.00 to replace the entire garage door opener. I opted for the repair. He was done in less than 5 minutes only doing a minor adjustment. He still charged me the $179.00, a complete rip off! The repairman knew exactly what the problem was before he gave me the estimate and tried to make it more than it was. A company that treats customers like that has no place advertising that "it's a name you can trust". All I can say is that you can trust them to rip you off! I will never give them a recommendation and will certainly steer people away from them if their name is ever brought up.
- Jim Manzanares
I spoke with Mr. Manzanares regarding this issue and about the misunderstanding. We adjusted the track which was part of the issue with his door, adjusted the motor and did a lube and tune on the door. Mr. Manzanares explained that he is completely satisfied with the repair itself, his door is performing perfectly. His felt the time spent was short for the charge made. There was a misunderstanding on the initial quote, the $179 was not for a circuit board, that would have been substantially more. Nevertheless, I gave him a credit of $50 back on his credit card, which made more satisfactory to the customer.
San Jacinto, CA
Tech was on time. Very friendly. The work was done in a timely manor. I Would recommend this company. Happy with everything ????????????????????????
- Darlene Soza
Product:
San Jacinto, CA
We had an awesome experience with our service man Carlos Jaquez. He came out to assess our project to install garage door. We weren’t sure it would be possible because there wasn’t prior frame work. Carlos assured it can done. We were ecstatic. He arrived on scheduled time. Carlos went straight to work. His knowledge and experience was quickly evident. He explained in advance what the project was going to entail. We were so happy after the framing, garage door, garage door opener were installed. It looked very nice. Carlos also informed us how to use the garage door opener. We felt Carlos went beyond our expectations. We’re glad to have found Precision garage door services.
- Gabriel Franco
San Jacinto, CA
The large spring on my automatic garage door mechanism broke on Sunday so I was unable to put my car back in my garage. When I checked for a repair service, I was impressed with the reviews from Precision so I called Sunday evening expecting to leave a message. I actually spoke to a receptionist who was very helpful and scheduled service for the next day, today, to come between 4-6 pm. Since I get off work at 2 pm I told the scheduler that if the repairman could come earlier I'd be there. When I got home today at about 2:15 pm Jose, the repairman, was waiting for me. Within an hour he had my door completely repaired including the parts I needed plus service for the rest of the door mechanism. I was very impressed by the workmanship and professionalism of everyone involved. I want to give a special shout out to JOSE who did the repairs and explained all the work that was done. He also let me know the cost before starting the repairs and gave me two options. Thanks so much to the entire Precision team for your help!!!
- Lois Lloyd
San Jacinto, CA
I initially chose Precision Door Service because they advertised 24/7 service and because I really was impressed that they provided photos and full names of their Technicians and their Installer. I felt that this was very important for security purposes in knowing who would be coming out to my home and that they were truly employees of the company. From Stephanie (in the office) to Jarrod Zamora (initial Technician who did assessment of problem/provided estimated costs) and Carlos Jaquez (actual Installer of my new garage door): each one was friendly, yet professional in their demeanor, willing to answer any questions and provide information in a clear, forthcoming manner and did so patiently, courteously. Mr. Jaquez (Installer) arrived on time the day of installation, worked quickly, finishing in about an hour. He also cleaned up my garage area after the job was done and left it neat and clean. He did a fine job and the new door looks and works great. Thank you to everyone at Precision Door.
- Maria Delatorre
San Jacinto, CA
I discovered I couldn't open my garage door and for a few moments experienced what it would be like to be trapped in my house. But after calling Precision a service rep came out within 30 minutes, figured out what needed to be replaced, fixed it, and was done in about two hours. Excellent service in my opinion. Lawrence Helm
- Lawrence Helm
San Jacinto, CA
Jarrod was timely, professional and gave us a thorough explanation of the problem we had with our garage door. I am sorry at this time we could not complete the total repair because we are on a limited income, but we do appreciate the polite manner and sensitivity shown to our needs.
- Donna & patrick Geier
San Jacinto, CA
Jose was very personable and professional. He diagnosed the problem quickly, explained my options and performed the repair in short order.
- William Becker
San Jacinto, CA
Bill came out and fixed my garage door springs. He also Did a tuneup. He is very professional and personable my garage door sounds a lot better and it works now I appreciate the work.
- Sherrie Cullen
Product:
San Jacinto, CA
employee was courteous and knowledgeable. fixed my problem in a few minutes price was better than the last guy. problem is door started acting up the next day. will call them back out. will see if they will charge me again.
- John Zdeb
No sir we should not charge you for that. It is more than likely a warranty situation.
Product:
San Jacinto, CA
Prompt courteous and no BS thanks guys
- Jason Junge
Thank you for your feedback.
San Jacinto, CA
Precision Garage Door was the second garage door repair company to come to my home; they should have been the first. My home warranty company sent another business to resolve my garage door issue--twice. Each visit was a complete waste of time, as they looked for every excuse NOT to help or resolve the problem (but they had no issues collecting the fee). Precision Garage Door saved the day! Immediately, I was super impressed with technician Bill Weier. He listened to me (incredible), he assessed the problem and resolved the issue--in one day! I was so happy and extremely satisfied with the service I received. Bill was highly professional, knowledgeable, funny and committed to providing the best customer service ever! Thank you Bill. I will only use Precision Garage Door in the future.
- Molanda Royal
Thank you for your feedback. Our goal is to leave you 100% satisfied, happy to know we did.
Product:
San Jacinto, CA
I saw a truck awhile ago and decided to give u guys a try.
- Billie Owen
We are happy that you had a great experience.
San Jacinto, CA
Jose was at the house in record time and knew just what he was doing. The door should be good for another 10 years! Thanks for your speed and your very capable service man.
- Lucille Hedges
Thank you for allowing us to service your garage door needs.
Product:
San Jacinto, CA
We were very pleased with Joshua who came to repair our garage door, smiling, pleasant, knowledgeable, and early in the time frame we were given. We elected to have the repairs made, which was expensive, rather than the entire overhaul, which was even more costly. Precision repaired our door in 2009. Thankful to have a company available 24/7. Joshua is a real asset to your company. Wray and Bonnie Kopplin
- Yvonne Kopplin
San Jacinto, CA
From the initial phone contact to receipt of final invoice, your customer service is outstanding! It is impressive to receive complete details, along with a picture of the technician, by email prior to the service visit. The technician called and identified himself prior to arriving at our home, presented company identification at the door, and spent quality time listening to our concerns about the problems we were having with the garage door. He was polite, informative, very knowledgeable, willing to fully explain what had caused the problem, and technically adept at repairing the problem. He took the time to ensure we were satisfied with the repairs and made certain that we were shown the problem had been corrected. A very detailed invoice was sent by email immediately after the service and the detail and legibility on that invoice is also outstanding. We cannot emphasize how important this last step was, as it truly makes your service top of the line. Thank you for your professionalism and quality service.
- Donna & patrick Geier
Product:
San Jacinto, CA
tech was right on time. even called in advance to give e.t.a.. that's something that doesn't seem to happen anymore. he explained everything in detail and was very professional in his job. you made a customer for life. thank you for being professionals in your attitude and service!
- Mike Wehn
San Jacinto, CA
Jose did a great job. He took time to explain everything and walked us through the process of purchasing our new door. He was very polite and helpful working with us to fix our broken spring and making things work until we could get our new door installed. He went above and beyond to make sure everything was right. We are very pleased with the job he did.
- Bill Sullens
(951) 225-4371
(951) 225-4371(951) 331-3254
(951) 331-3254(760) 459-8572
(760) 459-8572(909) 748-5478
(909) 748-5478(909) 279-1442
(909) 279-1442(951) 992-1780
(951) 992-1780(760) 475-9541
(760) 475-9541Licenses
CA State Contractors License809067
If you are looking for service in the Northern Los Angeles, Pomona, and Ontario areas, please visit:
precisiondoorla.com
Jose was very courteous and very helpful. Great company. Thanks
- George Howard