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Read what people are saying
about Precision Garage Door in:

San Jacinto, CA

Precision Garage Door of Riverside
has received 41 reviews, averaging 4.74 Stars:
1 2 3 4 5
Review:

I contacted Precision via their online chat feature @ 10:30 PM when our garage door spring broke, and they had someone out to replace it @ 11:30 the next morning. Derek called me just before arriving, and had everything fixed and working in about 45 minutes. I definitely recommend them!

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Derek L O'lear Service Provided:
Broken Garage Door Spring Repair

Technician: Derek L O'lear
Review:

I chatted with Tim. I do it so everything is documented. I asked for an estimate to replace the spring. I’m told there’s a $49 service call and if the work is done It’s apples to the fee. I’m told to replace the spring would b $49 to $249. So I’m ok, let’s do it. I set the appt for 2 to 4pm. Someone shows up at noon. He goes in my garage and tells me it’s gonna cost me almost $400. Something about replacing the other spring too. I told him there’s only one spring. Then he says something about having to take the other 1/2 off. No clue what he’s saying. This isn’t the first time our garage spring has broken. We have always paid for one spring. But since the spring broke, I was being charged for 2 springs because it was broke in 1/2, technically he was removing 2 springs. Lol. Go figure. He then tells me he can do it for $395 and he will waive the service call fee. Was that suppose to b taken off anyway if I had the work done?? I had another company come tell me it would b $329. I canceled them because I thought I was getting a better deal from u. I was lied to. Your company is the most expensive and there’s no warranty!! I would not recommend this company!!! Also, why make appt times if u all just show up whenever u want?!!!!

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Service Provided:
Broken Garage Door Spring Repair

Review:

Our serviceman, Carlos, was very professional and thorough in his work and explained all options in regards to repairing versus replacing our garage door. Due to his professionalism we are choosing to purchase our new garage door from Precision.

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Service Provided:
Garage Door Repair

Review:

Alan was timely, courteous and knowledgeable. He was helpful and explained what he did and why,

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Service Provided:
Garage Door Repair

Review:

your employees were very courteous and professional I was happy with the job performed and results I will recommend your company Thanks George Howard

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Jorge Fortanel Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Jorge Fortanel
Review:

Great customer service by sales rep Gilbert, very happy with my purchase.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

The appointment was made quickly and easily. The repairman was punctual and friendly. He gave me an estimate of $179.00 if he had to replace the circuit board, or $779.00 to replace the entire garage door opener. I opted for the repair. He was done in less than 5 minutes only doing a minor adjustment. He still charged me the $179.00, a complete rip off! The repairman knew exactly what the problem was before he gave me the estimate and tried to make it more than it was. A company that treats customers like that has no place advertising that "it's a name you can trust". All I can say is that you can trust them to rip you off! I will never give them a recommendation and will certainly steer people away from them if their name is ever brought up.

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A Response from: Don Taylor

I spoke with Mr. Manzanares regarding this issue and about the misunderstanding. We adjusted the track which was part of the issue with his door, adjusted the motor and did a lube and tune on the door. Mr. Manzanares explained that he is completely satisfied with the repair itself, his door is performing perfectly. His felt the time spent was short for the charge made. There was a misunderstanding on the initial quote, the $179 was not for a circuit board, that would have been substantially more. Nevertheless, I gave him a credit of $50 back on his credit card, which made more satisfactory to the customer.

Jose Perea Service Provided:
Garage Door Repair

Product:
Opener

Technician: Jose Perea
Review:

Tech was on time. Very friendly. The work was done in a timely manor. I Would recommend this company. Happy with everything ????????????????????????

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

We had an awesome experience with our service man Carlos Jaquez. He came out to assess our project to install garage door. We weren’t sure it would be possible because there wasn’t prior frame work. Carlos assured it can done. We were ecstatic. He arrived on scheduled time. Carlos went straight to work. His knowledge and experience was quickly evident. He explained in advance what the project was going to entail. We were so happy after the framing, garage door, garage door opener were installed. It looked very nice. Carlos also informed us how to use the garage door opener. We felt Carlos went beyond our expectations. We’re glad to have found Precision garage door services.

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Carlos Jaquez Service Provided:
Install Garage Doors

Product:
Garage Doors

Installer: Carlos Jaquez
Review:

The large spring on my automatic garage door mechanism broke on Sunday so I was unable to put my car back in my garage. When I checked for a repair service, I was impressed with the reviews from Precision so I called Sunday evening expecting to leave a message. I actually spoke to a receptionist who was very helpful and scheduled service for the next day, today, to come between 4-6 pm. Since I get off work at 2 pm I told the scheduler that if the repairman could come earlier I'd be there. When I got home today at about 2:15 pm Jose, the repairman, was waiting for me. Within an hour he had my door completely repaired including the parts I needed plus service for the rest of the door mechanism. I was very impressed by the workmanship and professionalism of everyone involved. I want to give a special shout out to JOSE who did the repairs and explained all the work that was done. He also let me know the cost before starting the repairs and gave me two options. Thanks so much to the entire Precision team for your help!!!

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Jose Perea Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Jose Perea
Review:

I initially chose Precision Door Service because they advertised 24/7 service and because I really was impressed that they provided photos and full names of their Technicians and their Installer. I felt that this was very important for security purposes in knowing who would be coming out to my home and that they were truly employees of the company. From Stephanie (in the office) to Jarrod Zamora (initial Technician who did assessment of problem/provided estimated costs) and Carlos Jaquez (actual Installer of my new garage door): each one was friendly, yet professional in their demeanor, willing to answer any questions and provide information in a clear, forthcoming manner and did so patiently, courteously. Mr. Jaquez (Installer) arrived on time the day of installation, worked quickly, finishing in about an hour. He also cleaned up my garage area after the job was done and left it neat and clean. He did a fine job and the new door looks and works great. Thank you to everyone at Precision Door.

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Carlos Jaquez Service Provided:
Install Garage Doors

Product:
Garage Doors

Installer: Carlos Jaquez
Review:

I discovered I couldn't open my garage door and for a few moments experienced what it would be like to be trapped in my house. But after calling Precision a service rep came out within 30 minutes, figured out what needed to be replaced, fixed it, and was done in about two hours. Excellent service in my opinion. Lawrence Helm

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Service Provided:
Garage Door Repair

Review:

Jarrod was timely, professional and gave us a thorough explanation of the problem we had with our garage door. I am sorry at this time we could not complete the total repair because we are on a limited income, but we do appreciate the polite manner and sensitivity shown to our needs.

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Service Provided:
Garage Door Repair

Review:

Jose was very personable and professional. He diagnosed the problem quickly, explained my options and performed the repair in short order.

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Jose Perea Service Provided:
Garage Door Opener Repair

Technician: Jose Perea
Review:

Bill came out and fixed my garage door springs. He also Did a tuneup. He is very professional and personable my garage door sounds a lot better and it works now I appreciate the work.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

employee was courteous and knowledgeable. fixed my problem in a few minutes price was better than the last guy. problem is door started acting up the next day. will call them back out. will see if they will charge me again.

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A Response from: Don Taylor

No sir we should not charge you for that. It is more than likely a warranty situation.

Service Provided:
Garage Door Opener Repair

Product:
Cables

Review:

Prompt courteous and no BS thanks guys

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A Response from: Don Taylor

Thank you for your feedback.

Jose Perea Service Provided:
Garage Door Repair

Product:
Springs

Technician: Jose Perea
Review:

Precision Garage Door was the second garage door repair company to come to my home; they should have been the first. My home warranty company sent another business to resolve my garage door issue--twice. Each visit was a complete waste of time, as they looked for every excuse NOT to help or resolve the problem (but they had no issues collecting the fee). Precision Garage Door saved the day! Immediately, I was super impressed with technician Bill Weier. He listened to me (incredible), he assessed the problem and resolved the issue--in one day! I was so happy and extremely satisfied with the service I received. Bill was highly professional, knowledgeable, funny and committed to providing the best customer service ever! Thank you Bill. I will only use Precision Garage Door in the future.

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A Response from: Don Taylor

Thank you for your feedback. Our goal is to leave you 100% satisfied, happy to know we did.

Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Review:

I saw a truck awhile ago and decided to give u guys a try.

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A Response from: Don Taylor

We are happy that you had a great experience.

Service Provided:
Garage Door Repair

Review:

Jose was at the house in record time and knew just what he was doing. The door should be good for another 10 years! Thanks for your speed and your very capable service man.

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A Response from: Don Taylor

Thank you for allowing us to service your garage door needs.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

We were very pleased with Joshua who came to repair our garage door, smiling, pleasant, knowledgeable, and early in the time frame we were given. We elected to have the repairs made, which was expensive, rather than the entire overhaul, which was even more costly. Precision repaired our door in 2009. Thankful to have a company available 24/7. Joshua is a real asset to your company. Wray and Bonnie Kopplin

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Service Provided:
Broken Garage Door Spring Repair

Review:

From the initial phone contact to receipt of final invoice, your customer service is outstanding! It is impressive to receive complete details, along with a picture of the technician, by email prior to the service visit. The technician called and identified himself prior to arriving at our home, presented company identification at the door, and spent quality time listening to our concerns about the problems we were having with the garage door. He was polite, informative, very knowledgeable, willing to fully explain what had caused the problem, and technically adept at repairing the problem. He took the time to ensure we were satisfied with the repairs and made certain that we were shown the problem had been corrected. A very detailed invoice was sent by email immediately after the service and the detail and legibility on that invoice is also outstanding. We cannot emphasize how important this last step was, as it truly makes your service top of the line. Thank you for your professionalism and quality service.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

tech was right on time. even called in advance to give e.t.a.. that's something that doesn't seem to happen anymore. he explained everything in detail and was very professional in his job. you made a customer for life. thank you for being professionals in your attitude and service!

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Jose Perea Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Jose Perea
Review:

Jose did a great job. He took time to explain everything and walked us through the process of purchasing our new door. He was very polite and helpful working with us to fix our broken spring and making things work until we could get our new door installed. He went above and beyond to make sure everything was right. We are very pleased with the job he did.

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Jose Perea Service Provided:
Broken Garage Door Spring Repair

Product:
Garage Doors

Technician: Jose Perea
Review:

He came on time and was very nice, knowable and quickly got me the quote and answered all my questions

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Jose Perea Service Provided:
Install Garage Doors

Product:
Garage Doors

Technician: Jose Perea
Review:

1st & foremost I'd like to say Bill Weier is an outstanding repair man and was fast to point out features he recommended to replace for better assistance in maintaining my garage door operating in a better condition. Service rate I recommend is above 5 stars great service on his behalf. For future repairs if ever needed I'd like to make a request and have Bill Weier sent out and take care of my repairs. Thanks for sending him out and once again for being an honest company truly yours The Toro Family

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

your technician's name was Bill... He was patient with my many questions, was very competent and was not pushy! Because of his approach and information I made a decision to replace my whole garage door when before I had no such intention. You're lucky to have him!! Bob Vieten

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Service Provided:
Broken Garage Door Spring Repair

Product:
Garage Doors

Review:

Great service and very knowledge technician

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Great service and fast! Thank you!!! I know who to call n recommend!

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Service Provided:
Garage Door Opener Repair

Review:

These guy's are on top of things. I called for an estimate they came out the next day. Then two day's later they are coming to fix my garage door. Mike gave us all options we had and also let us know what would be best for us. I would recommend Precision to anyone in need of a garage door or repair. Thank you guy's.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Garage Doors

Next Page
Riverside Area

(951) 225-4371

(951) 225-4371
Temecula Area

(951) 331-3254

(951) 331-3254
Palm Springs Area

(760) 459-8572

(760) 459-8572
San Bernardino Area

(909) 748-5478

(909) 748-5478
Mountain Cities Area

(909) 279-1442

(909) 279-1442
Moreno Valley Area

(951) 992-1780

(951) 992-1780
Victorville Area

(760) 475-9541

(760) 475-9541
Precision Door Service
Office: (951) 795-4758
6236 River Crest Dr
Ste G

Riverside, CA 92507

Licenses

CA State Contractors License
809067

If you are looking for service in the Northern Los Angeles, Pomona, and Ontario areas, please visit:

precisiondoorla.com