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Read what people are saying
about Precision Garage Door in:

Lake Arrowhead, CA

Precision Garage Door of Riverside
has received 23 reviews, averaging 4.73 Stars:
1 2 3 4 5
Review:

The mechanic was right on time and very polite and helpfull

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Michael Ayala Service Provided:
Garage Door Opener Repair

Technician: Michael Ayala
Review:

Michael was on time and completed our complicated job with good humor and excellent problem solving capabilities. He was very professional, worked efficiently and quickly to complete our garage door issue. We highly recommend him and Precision for a job well done. Thank you!

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Service Provided:
Broken Garage Door Spring Repair

Review:

I couldn't have been happier with the installation and service that my installer Juan provided. He was on-time, courteous, work quality was excellent and provided some insight regarding the existing doors. I would not hesitate to call them for any issues related to your garage door and opener.

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Jose Perea Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Jose Perea
Review:

Gilbert showed up on time and made both garage door operate like new. Thank you for that! The only item I found a bit off is the large chunk of garage siding he took off so that the garage door trim wouldn't scape the siding. It would have looked better to just sand off the trim. I tried staining. But it still looks pretty bad. We talked about doing what he did but when we talked it was just a small area 1/2" by 4". The chunk he took out was 1" by 11".

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Service Provided:
Garage Door Repair

Review:

So pleased with the excellent service we received. We were able to schedule a same day appointment (on a Sunday!) and our technician Gilbert arrived right on schedule. This was a smooth, easy process from the start - we received an email confirmation of our appointment and a phone call once our technician was on his way to our home. Gilbert was very professional, explained our options and installed a really nice, quiet opener with a security key pad. Gilbert made sure we understood all the features of our new opener and programmed our remotes for us. He lubricated the rollers and wheels to ensure maximum performance that's whisper quiet. Will definitely call Precision for our next garage door/opener service!

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Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

Precision repaired my roll up door 3 years ago and did a fabulous job! That is why I chose them when it was time to replace my old wooden roll up doors. Dean came to our house and gave us an estimate. He explained everything and didn’t not over sell and was not pushy. He was extremely knowledgeable and helpful. I highly recommend Precision!

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Fast, friendly and efficient

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Amazing service! I called and had a technician here within 2 hours and he completed the job perfectly / even on a Sunday. I would recommend PRECISION for any/all repairs or installations.

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Service Provided:
Garage Door Repair

Review:

Michael M. was my technician. He came and explained in detail what needed to be done. He did an excellent job and was a very pleasant and professional person. I cannot thank him enough.

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A Response from: Don Taylor

Customer service is our #1 priority. I appreciated you giving your feedback, it reinforces that we are doing the right thing in the field.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Very well done quick and very prompt. I will use this service again.

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A Response from: Don Taylor

Thank you for your thoughts, very valuable to us in staying abreast of the quality of our service.

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

5 Stars. Mark called us with his ETA, which we really appreciated. He is polite, and answered all our questions. He did a splendid job! He also saved us from having to hire an electrician, which we were so happy about. As far as the website, the first thing that got me to open the link on Google was your name. People like precision. Next, your bios were posted on the website, so we knew you are proud of your techs, and we knew who would be coming out to our house. This is totally exceptional customer service. We would recommend your company to friends. Thank you so much. Walter & Alexandra Vukcevich

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A Response from: Don Taylor

Thank you do much for your feedback. Our success depends on the overall satisfaction of our customers, and customer satisfaction is our number one goal.

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Great Service ! The rep showed up on time and was both courteous, knowledgeable and able to fix our problem very quickly. We have used these guys before with equally satisfying results. Highly recommend them for both products and service.

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A Response from: Don Taylor

Thank you so much for your input...we need it to make sure we are living up to our promise.

Service Provided:
Garage Door Repair

Product:
Cables

Review:

Dear Precision Door Co. The technicians name was Bill Weir and his supervisor's name was Mike. It is hard to answer your report card for this reason (not enough space on the card). The job was very hard because of the structure being old (built in 1974) and had to have the doors special made into one piece for both sides. It became a real problem and it took four visits to work with the problems and make shift parts for all of it to fit. They worked and worked till they got it all working, which was a miracle in itself. All was done with great satisfaction in all matters. These guys were GREAT and did a great job knowing what they had to work with. The only thing that needs great improvement is your scheduling of when they are to come out. Each of the four times the girl over the phone would say "they will be out between 8:00 and 12:00 and they would show up about 3:30. Each time I had to change plans or cancel and appointment which is wrong. I know its hard not knowing when the prior job is going to be done, or how long it takes, but lets be reasonable. Its NOT the guys fault, its your planning. My husband and I are very pleased with the doors, and we live in a condo with 58 more condos in a gated community and I was the ginny pig to have the first doors done. I was telling Bill that in the future he will have a big order to fill when he meet with our association, and I want him to take credit for it. We thank you and God Bless you for all that you did and God Bless the two guys who made it possible. Thank you again.

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A Response from: Don Taylor

Thank you very much for your response. As you said yours was not a straight forward job, it was custom in many ways due to the variations of where they were installed. In spite of that, we pride ourselves not only in the quality of our product but the other areas as well, such as being on time, alerting our customers when we are going to be late, etc. However, sometimes, as in your case the prior job takes much longer than we expected, because we don't know until we get there how long it will take. I do apologize for our timeliness in your case and are using your feedback to make some changes to prevent it from happening in the future. We value you as a customer, and your feedback as well...feedback such as your helps to make us better. Thank you again. Don Taylor, President

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Excellent service on broken gear of 18 year old garage door. New gear in, chain adjustment tightened, good as new. Prompt personable service that was done in efficient time frame. Highly recommend.

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Service Provided:
Garage Door Repair

Review:

Courteous, efficient, and helpful

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Jose Perea Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Jose Perea
Review:

Technician was knowledge & professional, answered all my questions. Was very timely (which is a big plus for me!)and made me very comfortable with everything he was doing.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Lance was courteous and helpful solved our problem quickly

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Service Provided:
Broken Garage Door Spring Repair

Product:
Remotes / Keypad

Review:

Lee was terrific! He was on time and completed the job as promised! He was very thorough in this inspection of the garage door and made recommendations that were needed. We will give Lee a call next time our garage door needs attention.

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Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Review:

I called around before choosing Precision, and by far they were the most responsive and direct. The appointment was confirmed via email, and by phone. Lee was very friendly and professional, and worked very hard to get the job done right. I would definitely call Precision if I have any further trouble. Thanks again!

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Service Provided:
Garage Door Opener Repair

Product:
Opener

Review:

Lee was wonderful. Showed up on time, have me a full explanation of the repairs and performed the work in a professional manor. Pricing was very reasonable too. Thanks!

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Service Provided:
Garage Door Repair

Review:

Excellent Service - Showed up on time, very friendly, fast and professional service - explained contract, warranty, etc. clearly. Would definitely recommend!

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

No comments.

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Service Provided:
Garage Door Repair

Review:

My name is Tom Curran, I am the owner of Atlas Construction a southern CA based commercial construction company and I would be pleased to answer any questions you may have regarding my experience. The technician that was assigned to complete my garage door repair was Dan O. Dan was courteous and knowledgeable in garage door repair. He did not try and up sell products or steer me in the wrong direction but instead he easily assessed my unique problem, reviewed several options that might best suit my needs and my pocket book. He explained which options he believed were the best ones as well as the ones that would work, barring proper use and maintenance. I believe Dan to be an asset to any company who employs him. His confidence, great attitude and loyalty to the customer is the reason I will continue to use Precision Door for all of my door needs, and will be recommending your company to my friends. I will also be adding Precision Door to my extensive commercial sub list as my #1 door contractor and hope to do business with you in the future. I am interested in learning about the different types commercial services Precision Door provides and can be reached via my website.

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Service Provided:
Garage Door Repair

Riverside Area

(951) 225-4371

(951) 225-4371
Temecula Area

(951) 331-3254

(951) 331-3254
Palm Springs Area

(760) 459-8572

(760) 459-8572
San Bernardino Area

(909) 748-5478

(909) 748-5478
Mountain Cities Area

(909) 279-1442

(909) 279-1442
Moreno Valley Area

(951) 992-1780

(951) 992-1780
Victorville Area

(760) 475-9541

(760) 475-9541
Precision Door Service
Office: (951) 795-4758
6236 River Crest Dr
Ste G

Riverside, CA 92507

Licenses

CA State Contractors License
809067

If you are looking for service in the Northern Los Angeles, Pomona, and Ontario areas, please visit:

precisiondoorla.com