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Read what people are saying
about Precision Garage Door in:

Palm Springs Area, CA

Precision Garage Door of Riverside & San Bernardino County
has received 113 reviews, averaging 4.85 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

George, the technician, was very personable and efficient. My reason for the 3 stars is that a door servicing was offered for $89 and change. I agreed to this amount. When the work was completed, a service fee of about $49 was added on. I was not informed of this beforehand, and it was not mentioned in your apppintment confirmation. Therefore, I respectfully request that you refund this fee. I paid almost $100 for work! I feel I should not be also saddled with a service fee. I would appreciate your help with this matter. Anna Sever
Anna Sever
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision Technician, Jorge Fortanel has redefined Customer Service! I was so pleased with his professional integrity that I tipped him with all the cash I had on hand! ($140.00) and I would have given him more!!! Great job!
Dr. Michelle Ward & Renee Henderson Ward
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Derek did a great job. Made appointment Friday, new system Monday morning! Perfect!
Bill Yost
Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Carlos was great.
James Sobbizadh
Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Had a great experience from my call to set up my appointment to Carlos my tec who repaired my door spring. If you have any garage issues I highly suggest giving them a call
Ray Gosselin
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Gilbert was our technician and provided us with impeccable service from start to finish. He called informing us that he was on his way, arrived on time, troubleshooted and replaced our broken spring in an efficient yet detailed manner (in 120 degree weather!)Great service, thank you Gilbert!!!
John O.
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Fast, efficient and fair!
Fritz Knauss
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

All of my questions were answered by either Nicole, Derek, Oscar...all with knowledge of product. Thank-You for that. At this time all we needed was a remote opener to be replaced. Oscar and I spoke of alternatives for the future, I was then sent an E-mail with a Good, Better, Best suggestion as to what we talked about...All 3 employees are clearly professionals and an asset to the company....Thank-You...
George Mcmaster
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Fast service. Installer was very professional
Sally I
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Called Precision because I had a problem with my garage door. They set up an appointment immediately. The service provider came out when scheduled and was very knowledgeable. Fixed my door in no time! Thank you Precision!!
Jan Weber
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

A friend of mine in San Diego refereed us to your company. She had nothing but good things to say about the great experience with your company. We needed a garage door repair. It was a Saturday on a holiday weekend. The phone reception person was very courteous and gave me the first available appointment on Sunday. She called back a short time later and said there was a technician going to be in our area Saturday afternoon, would we be available between 2 pm to 6 pm. . So I accepted that appointment. The Service Technician was Derek O'Lear. He called at 2 pm and said he would be here in 15 minutes. He was very courteous and professional. He followed the CDC guidelines. He examined the door and explained what needed to be done. He replaced some hardware and serviced the motor. I commend your company on it's caliber of employees. Please give Derek the praise he well deserves. I will recommend your company to any of my friends and family that need garage door services. Thank-you so much! Nancy A. von Rosenberg Anne Bollam's daughter
Ann Bollam
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Efficient and did a great job
Michael Kirkpatrick
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jose Perea was amazing. Came out the day I called for service. Diagnosed and repaired in one visit! He did such a great job I had him replace the 2nd garage door mechanisms as well as a preventative measure. Bravo Precision!
Greg Porter
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Rook (sp?) did a great job. Came out on a Sunday during the Coronavirus epidemic and made our garage door better than new. The day before, a rake got jammed in the side of the garage door when it was being lowered. The top center of the door caved in. He replaced the top strut, opener connecting piece, springs, and readjusted the door.
Jim Garaghty
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very pleased with the service from Rook of Precision Garage Door!
Tom Carey
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thank you for your quick response and getting Rook out to take care of my garage door about an hour after my call for service. Rook was efficient and had my door working like new in no time. He was very pleasant and knowledgeable. Thanks Rook!
Barbara Gross
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent Customer Service & Delivery on Promises! Best In Class Service by Gilbert! Precision Door Service will go to top of vendor list for recommendation to my Clients.
Barbra Palmer
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

he showed up ontime and did a good job quick
Barney Miller
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Kenneth did an excellent job. He is kind, considerate and a true professional. Presented us with all of our options for a new garage door motor making it easy for us to understand the best option for our situation. Would highly recommend Kenneth and Precision.
Glenn Marks
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

On time and professional.
Ken Ruptash
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Your team went above and beyond and provided top quality service and merchandise I would highly recommend this company in the near future
Jason Corbin
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

the technician is very professional
Peter Duong
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My header bracket on my garage door was never installed correctly by overhead Door of the L.A Basin. It was a sloppy install into the drywall only. Jose Perea from precision door service was here on time fixed the problem so it won’t happen again.
Robert Lohr
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Kenneth added pin pad for my garage and changed the openers because my garage was opening while I wasn't there. Very polite young man. Explained everything to me that he was doing and went over everything for me. Thank you????
Cathy Willman
A Response from: Don Taylor

Ken does a great job and I am happy that it shows in the garage. Thank you so much for your review.

Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I certainly want to say this company is professional and very good in customer service.Michael the tech was excellent in fixing our garage door and discussed our options completely. I would recommend this company to my friends.
Bob Melbern
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

On time. Competent. Friendly. Perfectly repaired door. Thanks.
Thomas White
A Response from: Don Taylor

Thank you so much for your review. We appreciate you, our customer.

Service Provided:
Garage Door Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I have an old garage door (one piece, not panels) and a spring had broken. I told them this when I called to make the appointment. The rep, who was on time and very friendly by the way, told me that the garage door is old and outdated and that springs are not readily available. He recommended replacing the door for $699 I believe, and when I said that is not in the budget, he immediately called and lowered the price to $649. That was a red flag for sure. I decided to check other companies, and found a local company who was here within an hours time with two springs- only one had broken, but they are old, so better to replace both. He was able to buy the springs locally and install. Total cost $169 including labor and parts. I am a realtor and constantly get requests for good service providers. I would never recommend this company.
Randy Heyl
A Response from: Don Taylor

Mr. Heyl, I am sorry that we did not meet your needs. Your door is a one piece door and requires a different spring. I apologize for my technician saying they are not available, because they are.. So, he made a mistake on that and we have already counseled him on it.. The $699 was obviously for a new door which was not absolutely necessary. However, I am happy that you were taken care of (it seems by a handyman), as our price would have higher that what you stated you paid. I apologize for your experience with us.

Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Kenneth was wonderful - explaining thoroughly and installing new motor with great efficiency. Always professional and courteous!
Patty Scaramellino
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Well, as usual, with a repair man here the door worked perfectly. But Michael was very polite and showed me a few things to look for in the future should the door misbehave for me and assured me Precision was happy to respond even when they couldn't find anything wrong. I appreciate that!
Lee Brown
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

This is a great company. Juan did such a wonderful job of taking care of my garage door opener problem. So pleasant and so knowledgeable and cordial. Thank you!
Nancy Wright
Service Provided:
Garage Door Opener Repair
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