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Read what people are saying
about Precision Garage Door in:

Palm Springs Area, CA

Precision Garage Door of Riverside & San Bernardino County
has received 106 reviews, averaging 4.86 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

All of my questions were answered by either Nicole, Derek, Oscar...all with knowledge of product. Thank-You for that. At this time all we needed was a remote opener to be replaced. Oscar and I spoke of alternatives for the future, I was then sent an E-mail with a Good, Better, Best suggestion as to what we talked about...All 3 employees are clearly professionals and an asset to the company....Thank-You...
George Mcmaster
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Fast service. Installer was very professional
Sally I
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Called Precision because I had a problem with my garage door. They set up an appointment immediately. The service provider came out when scheduled and was very knowledgeable. Fixed my door in no time! Thank you Precision!!
Jan Weber
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

A friend of mine in San Diego refereed us to your company. She had nothing but good things to say about the great experience with your company. We needed a garage door repair. It was a Saturday on a holiday weekend. The phone reception person was very courteous and gave me the first available appointment on Sunday. She called back a short time later and said there was a technician going to be in our area Saturday afternoon, would we be available between 2 pm to 6 pm. . So I accepted that appointment. The Service Technician was Derek O'Lear. He called at 2 pm and said he would be here in 15 minutes. He was very courteous and professional. He followed the CDC guidelines. He examined the door and explained what needed to be done. He replaced some hardware and serviced the motor. I commend your company on it's caliber of employees. Please give Derek the praise he well deserves. I will recommend your company to any of my friends and family that need garage door services. Thank-you so much! Nancy A. von Rosenberg Anne Bollam's daughter
Ann Bollam
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Efficient and did a great job
Michael Kirkpatrick
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jose Perea was amazing. Came out the day I called for service. Diagnosed and repaired in one visit! He did such a great job I had him replace the 2nd garage door mechanisms as well as a preventative measure. Bravo Precision!
Greg Porter
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Rook (sp?) did a great job. Came out on a Sunday during the Coronavirus epidemic and made our garage door better than new. The day before, a rake got jammed in the side of the garage door when it was being lowered. The top center of the door caved in. He replaced the top strut, opener connecting piece, springs, and readjusted the door.
Jim Garaghty
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very pleased with the service from Rook of Precision Garage Door!
Tom Carey
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thank you for your quick response and getting Rook out to take care of my garage door about an hour after my call for service. Rook was efficient and had my door working like new in no time. He was very pleasant and knowledgeable. Thanks Rook!
Barbara Gross
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent Customer Service & Delivery on Promises! Best In Class Service by Gilbert! Precision Door Service will go to top of vendor list for recommendation to my Clients.
Barbra Palmer
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

he showed up ontime and did a good job quick
Barney Miller
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Kenneth did an excellent job. He is kind, considerate and a true professional. Presented us with all of our options for a new garage door motor making it easy for us to understand the best option for our situation. Would highly recommend Kenneth and Precision.
Glenn Marks
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

On time and professional.
Ken Ruptash
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Your team went above and beyond and provided top quality service and merchandise I would highly recommend this company in the near future
Jason Corbin
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

the technician is very professional
Peter Duong
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My header bracket on my garage door was never installed correctly by overhead Door of the L.A Basin. It was a sloppy install into the drywall only. Jose Perea from precision door service was here on time fixed the problem so it won’t happen again.
Robert Lohr
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Kenneth added pin pad for my garage and changed the openers because my garage was opening while I wasn't there. Very polite young man. Explained everything to me that he was doing and went over everything for me. Thank you????
Cathy Willman
A Response from: Don Taylor

Ken does a great job and I am happy that it shows in the garage. Thank you so much for your review.

Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I certainly want to say this company is professional and very good in customer service.Michael the tech was excellent in fixing our garage door and discussed our options completely. I would recommend this company to my friends.
Bob Melbern
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

On time. Competent. Friendly. Perfectly repaired door. Thanks.
Thomas White
A Response from: Don Taylor

Thank you so much for your review. We appreciate you, our customer.

Service Provided:
Garage Door Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I have an old garage door (one piece, not panels) and a spring had broken. I told them this when I called to make the appointment. The rep, who was on time and very friendly by the way, told me that the garage door is old and outdated and that springs are not readily available. He recommended replacing the door for $699 I believe, and when I said that is not in the budget, he immediately called and lowered the price to $649. That was a red flag for sure. I decided to check other companies, and found a local company who was here within an hours time with two springs- only one had broken, but they are old, so better to replace both. He was able to buy the springs locally and install. Total cost $169 including labor and parts. I am a realtor and constantly get requests for good service providers. I would never recommend this company.
Randy Heyl
A Response from: Don Taylor

Mr. Heyl, I am sorry that we did not meet your needs. Your door is a one piece door and requires a different spring. I apologize for my technician saying they are not available, because they are.. So, he made a mistake on that and we have already counseled him on it.. The $699 was obviously for a new door which was not absolutely necessary. However, I am happy that you were taken care of (it seems by a handyman), as our price would have higher that what you stated you paid. I apologize for your experience with us.

Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Kenneth was wonderful - explaining thoroughly and installing new motor with great efficiency. Always professional and courteous!
Patty Scaramellino
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Well, as usual, with a repair man here the door worked perfectly. But Michael was very polite and showed me a few things to look for in the future should the door misbehave for me and assured me Precision was happy to respond even when they couldn't find anything wrong. I appreciate that!
Lee Brown
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

This is a great company. Juan did such a wonderful job of taking care of my garage door opener problem. So pleasant and so knowledgeable and cordial. Thank you!
Nancy Wright
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Looking for garage door repair company. Found web page with owner's picture. This was important because it told me this company has pride. At 11:30 on a Friday I placed an order for repairs. I was told the technician would be out between 2-4 this same day. Well, the technician was ahead of schedule and arrived at 12:45 pm. My door was repaired by 1:00 pm. Steve Marsh was very professional and had a GREAT personality. Thank you Precision Door Repair !!!!!
Dan Devinny
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Michael your technician greeted me with a smile and a firm handshake. After reviewing the problem he showed me where one spring was broken. He very professionally explained my options and I decided to replace both springs. Michael is a credit to your firm!!
Robert Fraiman
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Nothing more frustrating than a garage door which will not open so I was very happy that your service personnel (Mike Carreathers) was able to come to my rescue as quickly as he did. I have a new opener and now everything works beautifully. Mike was very sweet to show me how things work and what to do should they not. I rate you and Mike 5 STARS. Thank you.
Lee Brown
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Service man was very helpful and very fast! He made me feel like he knew exactly what I needed to be done.
Floyd Adelman
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Highly recommend this company... prompt courteous and reasonably priced... They were there the next day after my call.. would not hesitate to tell everyone ... yes 5 starts....
Joann Mcdonald
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I give a solid 5 stars to my experience on December 29th. My wife combed the internet and found Precision so I called. The dispatcher was very friendly and accommodating. The technician, Bill Weier, was prompt and diagnosed the problems quickly and offered the various remedies and costs. Once I decided on the course of action he expertly executed the work carefully and within a reasonable amount of time. In addition, he assisted me with syncing my new vehicle's garage remote feature which is, otherwise, complicated. He explained the features of the new equipment and made sure I understood everything. He was very helpful and is an asset to your business. I would certainly refer Precision going forward.
Bill Marsaglia
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Mike Carruthers: professional, knowledgeable, personable, and efficient. Impressed with his quick assessment of the problem, recommended solution options, installation of new motor, and programming of vehicle remotes. He is a very good representative of the company.
Barbara Herman
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
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