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Read what people are saying
about Precision Garage Door in:

San Bernardino Area, CA

Precision Garage Door of Riverside & San Bernardino County
has received 83 reviews, averaging 4.78 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Technician showed up very bright and information tell me that my motherboard which bad But it was an older model I cannot fix it did not have one I want it in stock told him I would go and buy one and install it if I get into trouble I will call wish I did and they made another pointman for me very happy with the company
James Farmer
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

After I showed your service technician the broken spring on my garage door, he immediately absolved your company from any wrong doing or responsibility. I was under the assumption that your company had installed the garage door. I was not aware that a different company had installed the door and your company had installed the door opener. So, I was caught between the two. The technician gave me an estimate which was far out of my budget. The cheapest price he gave me was close to $500 dollars. To some, that is not a lot of money, but, to me, living on social security and retirement, it is. I asked him if there was anyway for me to open the door by hand. He just shook his head and said “no.” It was almost as if he was saying “that’s my offer, you can accept it or be stuck with a garage door that won’t open.” I was not satisfied with this service call.
Ronald Shaw
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Quick, efficient and professional.
Ralph Derrico
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I had an issue with my garage, I called them and they said they would have a technician out within two hours. The technician was here in an hour and fixed my issue (added two garage struts) in thirty minutes. Technician was polite and knowledgeable. I will definitely recommend this company to everyone.
Bart Beltran
Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

BJ Stewart was very professional and did an awesome job installing a new spring system on our door. We had a newer track home with a low quality door system and now it is very solid and works great. Was also a very good competitive price Thanks again for a great job BJ.
Jeff Miller
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Employee very knowledgeable about job, speed was great. Very friendly.
Diane Vargas
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Professional expertise, providing fast, dependable and quality workmanship. They arrived promptly and immediately got the job done the right way! Peace of mind is mine again. Thank you for providing friendly and excellent services.
Mike & valerie Davis
Service Provided:
Garage Door Opener Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Needed an emergency garage door repair, spring broke. I was able to arrange an appointment that fit into my busy schedule and was very pleased when the repairman, Jose, arrived a little early. Jose was knowledgeable and took the time to examine the situation then explain it in detail to us. Though I think the cost is high, it was well within the range of what we found when researching it on the internet. Jose did a fantastic job and I hope he is recognized by his company for the outstanding service provider that he is. We would recommend Precision Garage Door to anyone needing service
Harry Oreol
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Installed a brand new door 3 years ago. Either poor quality or poor installation the door has failed only 3 yrs later. Now will have to pay another expense for repairs. Disappointed
Michelle Sullivan
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Job will Done my garage door fixed and the price is vary reasonable ....thanks for good services
Sam Ayyash
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tech Steve arrived at my home at the time promised. He was quite knowledgeable with the type of repair that needed doing and tackled my broken springs with confidence. The repair work was done in a timely manner and I would definitely use this company again.
Gail
A Response from: Don Taylor

Thank you for taking the time to review us. We appreciate you...our customer.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Your repair man was very professional and I believe was also honest about the work to be done, and was able to complete the work quickly and professionally, Steve was quite honest in the way he presented the work to be done and showed it in the way he continued to perform the necessary work. Thank you Howard Wicks
Howard Wicks
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

It was Saurday. The technician came out at the beinning of the appointment window. He found the problem and fixed the problem promptly and I got to enjoy my day.
Brenda Burns
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service! My Precision Overhead Garage Door was not functioning properly. I called for service and the Riverside company sent Steve to troubleshoot. He quickly diagnosed the problem. He provided me with several possible "fixes". I chose one and he completed the repair in several hours. The work was expensive, but the repair is done and the overhead garage door works very well. Thank you for your service.
Ida Reffett
Service Provided:
Garage Door Opener Repair
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Michael Carreathers was our technician today. He was professional, very helpful and extremely friendly. He took care our our problem swiftly and we were very pleased. I want to thank you and especially Michael for your assistance and will recommend him and your company to my neighbors who all have garage door openers. Sincerely, Connie Wallerstein
Connie Wallerstein
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jose Perez was the professional who installed my garage door opener in a very brief time - he was so personable and knowledgeable and made sure I was aware there was a lifetime warranty - I would call him again if there was a reason to do so - great job in a brief time span!
Vicki Devore
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great job replacing the springs and split bracket. I will give it 5 stars. I will be a customer again if needed.
Simon Alvarado
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jose was outstanding
Phil Vasquez
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Top notch service ! Very pleased
Wolfgang Loew
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Arrived the same day at the time given. Replaced springs and recalibrated door to open and closed perfectly in a timely manner. Very satisfied!
Paul Krachtus
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

After a scheduling snafu, Carlos showed up at 8:00 and was don in less than 2 hours. He was a pleasure to do business with.
Lisa Ewan
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

GARAGE DOOR - ANNUAL SERVICE MAINTENANCE! Had a new garage door opener unit, installed in June 2015. The technicians, have been professional, provide great customer service, and are knowledgable and conscientious in performing their job. For our scheduled annual maintenance, they continue to provide an overall great service.
Frank Lootens
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Used the company to repair my old garage door 10yrs ago... never had any problem since then... got anew garage door fr the same company... the door is just gorgeous... Carlos was so corteous ,vey professional & knowledgeable.... & fast worker too...
Brenda & tom Whelan
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I highly recommend Precision. My technician was very knowledgeable and trustworthy. I will definitely tell my family and friends about the exceptional service I received.
Maryhelen Campos
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I hit my garage door with my car, so getting someone to fix it right away was important - the tech showed up earlier than promised, took care of the problem expertly and got everything running better than before! It was an all around excellent experience in a frustrating situation!! I highly recommend Precision Garage Door Service!
Mary Adams
A Response from: Don Taylor

Thank you so much for your review. We appreciate you as our customer and look forward to serving you in the future.

Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jose, the technician who came over this morning to fix my garage door was a real professional. Dressed well with excellent demeanor. He looked and sounded trustworthy that I did not even doubt that what he was explaining to me about the work to do was very credible. And a he is a veteran like me, with a son in active duty military like me. Winning personality. I will highly recommend this gentleman to people I know who will need garage door service. And I am a repeat customer of your company from 2009!
Gene Ramirez
A Response from: Don Taylor

I certainly appreciate your review Gene. Input from customers is how we make sure all of our technicians are going that extra mile in serving our customers. Jose goes that extra mile every time, and I will certainly pass along your comments. Thank you for being our customer.

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Fast, knowledgeable, polite, service
Amy Potter
A Response from: Don Taylor

Thank you Amy.

Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Well this will e long. I called Precision on Monday this week October 10 2016 I stated my Garage door was not working correctly. Out comes Schane. After a quick look he stated the motor is working good, the springs need replaced,he did , no change thew door still does not work,"I guess the motor need to be replaced, we talked and he went to the Truck to call his super, 30 minutes later I go out front and he is gone. I called the office again, I was told the super would call me, Now this was Monday, Today is Friday, I called the office after talking to Home office in FL, they gave me Toi number and I called and told her the program, She stated she would send out a serviceman today, SHE DID HER JOB, at about 2PM Jeff drives in and I show him the problem, He did the survey and list all the problems and also showed me the springs that were put on were to small but would work, also look at his report as to the other problems and was able to find and to correct them by installing a new MOTOR the job is done and I am again convinced that Precision can and will do the job correct. Thank you Jeff and Keep up making customer Happy IF YOU WANT IT DONE AND DONE RIGHT GET PRECISION TO DO IT
Howard Wicks
A Response from: Don Taylor

First of all, I apologize for the difficulty in the beginning. Our #1 priority is customer service, and our goal is 100% satisfaction every time. Thank you so much for letting me know that we ultimately got it right. We have reviewed this situation, used it as a training focus to correct it for the future. This is our reasoning for asking for reviews...it helps us stay on track for giving the best service in the industry.

Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I live in a very dark, desolate,but beautiful place called Devore! My safety is extremely important and paramount to me and my family. I was having trouble with my door opening, then falling and then unable to reopen door. On this last holiday 5-31-16, I met Jose Perea(WOW). He was so professional and polite, he renewed my faith in contractors(Smile). He new exactly what needed to be done and he knew how to do it!!! My door is quieter, more efficient and I have a whole new system such as motion lighting, wall panel with temperature, date and rotating codes every time I open the door; adding to my safety and security. I can go on and on about Jose but that would take at least week(smile). Oh, not coming on to him, but did I mention that Jose was clean and neat and may I say, not bad to look at(smile). Jose, you made my day, even on a holiday!!!
Verlene Carey
A Response from: Don Taylor

Thank you so much for your review, we appreciate your feedback.

Service Provided:
Garage Door Opener Repair
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

On Time for Service, Quick and through repair/ replacement of my door opener. Friendly Service personnel
Brian Demulling
A Response from: Don Taylor

Our goal is always 100% satisfaction, and we appreciate knowing from you that our service was right on target.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
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