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Read what people are saying
about Precision Garage Door

Precision Garage Door of Riverside & San Bernardino County
has received 1559 reviews, averaging 4.83 Stars:
Review:

Jose was prompt with the follow up on our quote. We were able to finalize the color match and the type of doors we were going to install. WE placed the order at immediately. In the interim, Jose quickly repaired the old door. We have always received prompt service over many years.
Louise Van delft
Jose Perea Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

This is Bruce Glenn I made not here request and my service tech was not only sharp and quick to diagnose the problem but very professional he is the same tech I had a yr ago for another problem totally different. Keep up the good work and you got a customer for life????????
Bruce Glenn
Bill Weier Service Provided:
Garage Door Opener Repair
Technician:
Review:

Mike, came out an provided us with several options towards the work that could be done to the garage door. His professionalism was without question top notch. Which is the reason we continue to call Precision when there is a garage door issue.
C J
A Response from: Don Taylor

C J, we appreciate your loyalty, as we will always strive for 100% satisfaction.

Mike Napolitano Service Provided:
Garage Door Repair
Product:
Opener
Technician:
Review:

I am extremely satisfied with the service I received from Jose Perea. Precision had come out a few months ago because the garage door wouldn't open . . . the technician serviced the motor then and got it working temporarily, but warned us it could possibly break again soon. And it did. Jose came out within a couple hours of my call, showed us the problem (broken gears inside the motor), quickly replaced the motor and the springs, which he had in stock on his truck, and got us back in business in no time. While he was here, I asked about installing openers on two doors on our back garage, one of which he did that day, the other motor had to be ordered, and as soon as it came in a couple days later, he was back to install that. He was extremely personable and friendly, his service was efficient and very professional, he programmed all the transmitters including the one in my car, and everything was totally cleaned up when he left. I couldn't be happier and would definitely recommend Precision Garage Door to my friends.
Joy Nuttmann
A Response from: Don Taylor

Joy, our goal is 100% satisfaction and appreciate that we met your expectations. Thank you.

Jose Perea Service Provided:
Garage Door Opener Install
Product:
Opener
Technician:
Review:

5 stars because everyone whom I dealt with was nice and easy to talk to. The installer was very kind and warm; I believe his name is Carlos.
Donna Porter
A Response from: Don Taylor

Thank you so much for your review. We always aim for 100% satisfaction, and we are happy that we met our goal.

Carlos Jaquez Service Provided:
Install Garage Doors
Product:
Garage Doors
Installer:
Review:

Dean was on time, polite, knowledgeable and professional. I would highly recommend Precision to anyone looking to replace their door.
Pam Boudreau
A Response from: Don Taylor

Dean is a professional. Thank you for your review.

Dean Laurenson Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Excellent Service Thank you
D Brown
A Response from: Don Taylor

Thank you!

Jose Perea Service Provided:
Garage Door Repair
Product:
Cables
Technician:
Review:

Excellant service In and out quickly Great guy.
Neal Campbell
Jarrod Zamora Service Provided:
Garage Door Repair
Product:
Rollers
Technician:
Review:

Dean did a very excellent presentation . We will let you know when we are ready to
Traverse Kay
Dean Laurenson Service Provided:
Install Garage Doors
Technician:
Review:

We had a spring break above our garage door and heard a LOUD bang as the garage door attempted to close - luckily nobody was hurt but we needed a quick repair. We set up our appointment via chat and saw Jose the next day. He did a great job advising and then taking care of our issue AND he was fast - on the ball and obviously full of knowledge. Very appreciative of the great service!
Kim and david Funk
Jose Perea Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Jose Perez was the professional who installed my garage door opener in a very brief time - he was so personable and knowledgeable and made sure I was aware there was a lifetime warranty - I would call him again if there was a reason to do so - great job in a brief time span!
Vicki Devore
Jose Perea Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Your service is amazing! I called on Friday at noon and had my door repaired by 4 PM -- this is service! And best yet, you honored my 10 year old "life-time" warranty. And Mike was knowledgeable and friendly.
Bart Rice
Mike Napolitano Service Provided:
Garage Door Repair
Technician:
Review:

Received a call from your technician about 15 minutes out to let me know he was on his way. He (Bill Weier) showed up, introduced himself and took care of our issue, all with a smile. Appreciate his help and his positive attitude. Thank you, Nick Goldware
Nick Goldware
Bill Weier Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Technician:
Review:

Great service and quick work. Jose has a lot of knowledge
Marco Salinas
Jose Perea Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Good job, efficient and friendly technician
Steve Beal
Jarrod Zamora Service Provided:
Garage Door Repair
Technician:
Review:

Jose is so awesome, he knew right away what needed to be done to get our garage door working again and proceeded to fix the problem in a timely fashion! He was on time, called me to let me know he was on his way! We are so happy that we have a "new" garage door (well, almost, all but the door itself), and works so quiet we have to look at it to know its moving! Thank you Precision, I give you 5 stars!
Judy Rodocker
Jose Perea Service Provided:
Garage Door Repair
Technician:
Review:

I never received a proposal. I received two emails that told me I had an appointment that I did not make and then they never showed up. Also it required two different appointments, one for garage doors and another door openers. One teck could not do both. To date I have not received a quote. Moving on.
Brett Boyd
Dean Laurenson Service Provided:
Install Garage Doors
Product:
Belt Drive Garage Door Opener
Technician:
Review:

#5 because your website was easy to find and your representative was easy to talk to. Not like Sears; their rep seemed moody.
Donna Porter
A Response from: Don Taylor

Thank you so much for your review. We appreciate your input.

Dean Laurenson Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Very professional , friendly. Prices are reasonable, will recommend to friends and family
Juanita Morlas
Jarrod Zamora Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

Great job replacing the springs and split bracket. I will give it 5 stars. I will be a customer again if needed.
Simon Alvarado
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Service was exceptional! Jose Perea arrived for a same day appointment which was awesome. I had the door installed in 2010 and had never had any problems which is a miracle because I never did any maintenance to it or had it serviced. There were several things wrong, springs were buckled, cables frayed, the whole of the parts needed help, big time. Jose was able to take care of everything on the spot in about 45 minutes. I spent more than I'd intended but now have a lifetime warranty so if anything else ever needs to be done, it's covered! Jose was great, so polite and friendly and super fast! Thank you so much!
Valerie Bowles
Jose Perea Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Nice job. Fast and perfect!!!
Cyril Calingo
Mike Napolitano Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

New springs replaced by Jose. Did a great job. Professional and friendly. Most important, he got the job done on the first stop. He was proficient and fast. Outstanding experience.
Kevin Edwards
Jose Perea Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Your technician did a fantastic job. I am very very pleased with his work and knowledge.
George Taylor
Service Provided:
Garage Door Opener Repair
Review:

The installer called prior to the appointment time. He arrived at precisely the time he stated, evaluated the repairs needed and suggested repairs that would insure the problem would not occur again. He completed repairs quickly and efficiently in less time than he quoted . This was a ten out of ten .
John Gillette
Jarrod Zamora Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Jerry was wonderful and professional. He sure knew what he was doing and did it so fast. He was here on time call before he came and let me know where he was at. That was wonderful. I 100% recommend precision. Besides, I love your website! Made it so easy quick and to-the-point. What a pleasure it was all the way around. Thank you Jerry.
Pam Gilardi
Jarrod Zamora Service Provided:
Broken Garage Door Spring Repair
Product:
Remotes / Keypad
Technician:
Review:

We were very pleased with our service. Jose was prompt, professional and took the time to assess our needs. Very happy and would recommend Precision service and sales.
Roger Keller
Jose Perea Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Final Result = Fine. Bumpy start as Tech failed to show & called 90 min. after time window closed. Next day service was good. Would Recommend!~
Bruce Macumber
Bill Weier Service Provided:
Garage Door Repair
Technician:
Review:

Amazing service! Had an appointment within 24 hours - at no extra cost - and the door works better than it did before it broke! Already referring friends and neighbors!
Brady Mccarron
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

The service was fast and Michael was very professional. It was definitely a quality installation. So much quiter than our door. Thank you for your prompt response to our need.
Brian Jacobs
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
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