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about Precision Garage Door
Precision Garage Door of Riversidehas received 2935 reviews, averaging 4.82 Stars:
Riverside, CA
Rancho Mirage, CA
ALEX CAME OUT RIGHT ON TIME AND REVIEWED MY GARAGE DOOR AND GOLF DOOR SITUATION. BOTH MUST BE REPLACED AND HE HAS EXACTLY THE RIGHT DOORS REQUIRED BY OUR HOA. HE EVEN SAID HE WOULD WALK REQUIRED DOCUMENTS OVER TO HOA FOR REVIEW AND APPROVAL. CAN'T ASK FOR BETTER SERVICE THAN THAT. I GAVE HIM A DEPOSIT AND WE ARE OFF AND RUNNING. EXCELLENT!!! S C WOODSON Rancho Mirage , CA
- Sandy Woodson
Product:
Winchester, CA
I had an appointment for between 2-6. I called the company to see when they would be arriving before 2:00. They were going to have the technician call to update me because they could not get ahold of him. I never got a call back. My daughter ran out to get gas for a short time because they had not called me. I called the company a second time at 4:45 since I had not received a phone call. They said he tried to call twice and no one answered and that he stopped by and no one was there so he left. I have a doorbell camera he said he came at 4:30. I have no video of him at the door. Cameras don't lie. I checked my recent phone calls and nothing came through and no voicemail was left. I had my phone on me all day so I would not miss a call from them. I also did not get a text. Now they can not reschedule until tomorrow so my daughter would have to stay home for 4 hours again tomorrow. Horrible customer service. I will be finding a different company to use. If you are needing quick reliable service don't use this company.
- Jessy
Fontana, CA
Derek was great! I purchased a warranty from Precision when my garage was repaired last year. I had a minor issue and called them. They dispatched a technician (Derek) the very next day and he diagnosed and repaired the issue quickly. Great service all around.
- D Parker
Moreno Valley, CA
Dave came out the same day to help get my remotes working. While there he found a bar that was bent/broken and recommended it be fixed. I agreed! Dave went above and beyond to get my old garage doors working. I am a 75-yr old widow and he was beyond helpful! Would use this company again!
- Barbara Bontjes
Product:
Apple Valley, CA
The Technician, Ivan Estrada was very professional and did a great job repairing my door.
- RICHARD RICH
Perris, CA
Same day service. Dave called me to inform me he could be at my home earlier, which I greatly appreciated since my vehicle was in the garage. After his inspection, he explained my options in a friendly and courteous manner. I am very happy with the results. Highly recommend Precision Garage Door.
- Tim & Gloria Smyth
Product:
Menifee, CA
They respond very quickly and are quite professional in their job. The technician (Ivan Estrada) that they sent to us was excellent. He checked all aspects of our door and motor, quickly found the issue and gave us an immediate and exact quote on what was. ended. His work was very clean and professional done. I would highly recommend them and they are now our garage door "go to."
- Army Bereson
Service Provided:
Product:
Technician: Ivan Estrada
Temecula, CA
I called Precision at 330pm. Within 1HR, Jorge arrived at my home introduced himself to me and gave me his business card. Jorge was very polite and courteous. Inspected the door and gave me the quote. Very happy with the service highly recommend Precision.
- Gary Barnett
Hemet, CA
Very satisfied with the installation of my new garage door opener. I opted for the Lift Master door opener and couldn't be happier. Very quiet motor. My technician (Ivan Estrada) was professional, friendly, and had the old opener removed, and the new one installed in under 2 hours. He left the garage in a neat and clean condition.
- James
Service Provided:
Product:
Technician: Ivan Estrada
Murrieta, CA
My Technician Edgar was great! A real professional. My 3 star review is due to my original estimate. It is misleading. All the other parts that were needed, more than doubled my original (online) estimate.
- Errol Moody
Product:
Murrieta, CA
SCHEDULED A TUNE UP FOR MY GARAGE DOOR THAT I PURCHASED FROM YOU 1.5 YEAR AGO. THE LADY TOLD ME 59.00 DLLS. SERVICE MEN SHOWS UP AMND TELLS ME THAT IS 159.00 TO DO IT. HE WAS SUPPOUSE TO CALL ME BEFORE ARRIVAL, NEVER DID, I WAS NOT READY BUT PULLED OUT CARS, AFTER HE TELLS ME THE PRICE I TOLD HIM NO THANK YOU, THAT WAS NOT WHAT I WAS TOLD BY THE LADY WHO SCHEDULED THE APPOINTMENT, WHEN I PURCHASED THE DOOR I WAS SUPOSE TO GET SOME FREE TUNE UPS, LADY TOLD ME THAT THE WARRANTY DEPT, WAS GOING TO CALL ME AND DISSCUSS IT, THEY NEVER DID, VERY DISSAPOINTED AFTER I PURCHASED A 5000.00 DLLS DOOR AND EVERYTHING STARTED SINCE DAY ONE BECAUSE DOOR WAS NOT WITH THE HARDWARE THAT I CHOSED, THE INSTALLER TOLD ME THAT WAS GOING TO BE LIKE 800.00 DLLS MORE, TERRIBLE SITUATION, LUCKLY THAT GOT TAKEN CARE OFF, BUT I FEEL LIKE NOT RECOMENDING YOU GUYS.
- Enrique Lopez
Service Provided:
Product:
Technician: Jorge Fortanel
Hesperia, CA
I had an emergency. Great customer service response. Great customer service personnel. Great product and installation. Thank you again.
- Joe Lopez
The installation was efficient and professional!! Absolutely love the new door!!
- Dwayne Hickam
Winchester, CA
My Technician Jose has serviced my garage door in the past and did an excellent job. I was very pleased that when I ordered service again for a different issue, Jose showed up again. He provided several options and is clearly very knowledgeable is his field of expertise. He was courteous, professional and very quick. I was 100% satisfied with his service.
- Brent Perguson
Product:
Riverside, CA
The guy from Precision Garage Door came to fix my garage door. It was really nice that they’re open on Sundays. He was very nice and professional. He quickly found the problem and fixed it for less than I thought. I’m really happy with them so they’ve earned my business for sure.
- Susan Moore
Product:
Norco, CA
Outstanding work by Jose. Very satisfied
- Q Rodriguez
Product:
Loma Linda, CA
We had some trouble with the garage door working correctly. but Precision stayed with us until it worked right. I appreciated the good service and patience displayed.
- Doug Herrmann
Helendale, CA
First time using Precision Door Service and the experience exceeded our expectations. Our technician was Carlos Barragan. He was on time, respectful, efficient, cordial, courteous and very professional. He take the time to deeply examine my garage door answering all my questions and explaining all the issues in a very clear way, giving me different options and suggestions. When finished with the job, he explained step by step all what he did. My door is working great now. Thank you Carlos for you exceptional professionalism dedication and integrity in your work service !
- Mariela F.
Service Provided:
Product:
Technician: Carlos Barragan
Murrieta, CA
Great and respectful service by Jorge!
- Beverly Ganni
Indio, CA
Your Technician, Ivan Estrada, was everything your company wants in a representative...courteous, professional, knowledgeable of the job he had to do, efficient, etc. I would recommend Precision to anyone requiring garage door service.
- RONALD STANKO
Fontana, CA
I thank Ivan for his help in giving my garage door a good maintenance and assuring me my door is in good shape. Thank you for being on time and being honest with me about my garage door.
- Daniel Madrid
Riverside, CA
Very pleased with the service we received, the tech was friendly, knowledgeable and right on time. We have been a customer for years and have always been very satisfied with Precision's service.
- ARTHUR CUNNINGHAM
Grand Terrace, CA
Precision Garage Door is outstanding! A live person answered my call and listened to what my situation was. My technician, Edgar, called me back within a minute to let me know that he could be at my home within the hour (and he was). He evaluated my situation, explained the solution and gave me choices. Once the work was completed he made sure everything was operating correctly and info that was helpful for me. I highly recommend Precision Garage Door.
- Sally Hally
Product:
Murrieta, CA
"Wi-Fi connection" It started when I upgraded my wifi the connection was lost. I'd tried the step by step to reconnect even when in youtube but nothing was done. So I called Precision explain the situation. The next day a technician came to my house holding a tablet trying to reconnect the wifi. I provided the wifi name and password. He was unable to reconnect and he sated that I should contact myQ apps and see what can they do or even my internet provider they too I should contact and see if they can resolve my wifi issue. REALLY!!! What a "BS" very very disappointed. I didn't realize he was the only technician in working in the field that he has never encounter a customer like me with wifi issue. Talk about lack of knowledge, skills and etc. How about calling someone a co-worker or someone who might know about wifi issue in garage door opener. I am sure I wasn't the only person in the stated of California has wifi issue. He didn't even do that. I end up spending $160. for nothing. I had to ask my co-workers at work they had explain step by step what I need to be done. Problem solve thanks to my co-works.
- Ronel Palmero
Riverside, CA
Edgar did an outstanding job diagnosing and installing our new belt driven garage door opener. He explained how everything works and how to program the keypads. These folks do great work.
- Haines Gridley
Product:
La Quinta, CA
I have used your company for several years now and this time when I called in I asked for (Benny) the lady that answered said she didn’t have a Benny on the list. I was happy when the truck arrived it was Benny. I say this because in the past I had others that came and even before they got to work on the problem they tried to upsell me to the point I was not going to call them any longer until I was sent Benny.He gets right to the problem fixes it and he does let me know that my garage door will need to have some work done, but he is kind and not pushy.Keep him and I will continue to be a faithful customer.Tell the scheduling lady(call center) to read her list,it might be short for Benjamin…
- Karin Feskens
Highland, CA
George was on time.He was very professional and explained very clearly what repairs he was going to undertake. Second time using Precision and will continue to do so for my future needs.
- Alex Estrada
La Quinta, CA
Benjamin Urbino arrived promptly for garage door service. He presented the cost to complete the work. We agreed to follow his suggestions and he completed his work. Very professional service, we are satisfied customer's. Steve and Claire at PGA West.
- Clare Price
Riverside, CA
Solved my door issues at a great price
- Randal Franks
(951) 225-4371
(951) 225-4371(951) 331-3254
(951) 331-3254(760) 459-8572
(760) 459-8572(909) 748-5478
(909) 748-5478(909) 279-1442
(909) 279-1442(951) 992-1780
(951) 992-1780(760) 475-9541
(760) 475-9541Office: (760) 530-8540
225 S Civic Drive
Suite 1-2
Palm Springs, CA 92262
Licenses
CA State Contractors License809067
If you are looking for service in the Northern Los Angeles, Pomona, and Ontario areas, please visit:
precisiondoorla.com
Great service. Thanks again for coming out
- Enda Morris