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Read what people are saying
about Precision Garage Door

Precision Garage Door of Riverside & San Bernardino County
has received 90 reviews, averaging 4.01 Stars:
Review:

WOW! CAME HOME FROM WORK, GARAGE DOOR BROKEN. NO OPEN OR CLOSE. WENT TO THE INTERNET. FIRST ONE I FOUND WAS PRECISION. EVERYTHING SOUNDED GREAT SO I CALLED THEM THAT EVENING. THEY CAME FIRST THING THE NEXT MORNING. MARK WAS VERY PROFESSIONAL AND KNOWLEDGEABLE. HE ANSWERED ALL MY QUESTIONS AND REPLACED THE SPRINGS EXPLAINING AS HE WORKED. I AM VERY PLEASED WITH THE RESULTS AND WILL CERTAINLY CHOOSE PRECISION IN THE FUTURE AND ALSO RECOMMEND PRECISION TO MY FRIENDS AND FAMILY. THANK YOU FOR YOUR GREAT SERVICE.
Terry Ybarra
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

They arrived on time. Inspected the garage doors, made repairs and gave an estimate to install new opener and replace spring. Tech was great. Answered all questions.
Michael Pedersen
Jose Perea Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

the service is great,technician is very nice
Yen-yun Wang
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Your company advertises as a 24/7 service. I placed a call on Sunday but was given a next day appointment. For this reason I rate Precision with a four. However I was very impressed with the services provided by Lance. I will definitely use Precision again.
Nicole Pierce
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Mike was very professional.
Richard Capek
Mike Napolitano Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Dean was knowledgeable and professional, appreciate Sunday service,. the only thing was, appointment time was late.
Don Thorpe
Dean Laurenson Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

I chose Precision because I was told over the phone your trained techs would have everything they need to repair or replace my garage door motor on their truck. I am a new mom and really needed my door fixed asap. The techs were great but they only had a $500 unit on their truck. I think your techs should have more then one option for replacement. I purchased the unit and the tech was great that was here. I just wish I could have replaced my unit with a less expensive option.
Stephanie Ybarra
Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
Review:

I was very pleased with the service. The spring over the garage door was broken and the repair was done very efficiently. Mike was very professional and took the time to answer all my questions. I would recommend Precision to all my friends.
joy wagner
Mike Napolitano Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

The four star rating is due to the fact that when I initially called on a saturday evening, I was told that a technician would be coming out and was then disappointed to receive a call telling me that they made a mistake and can't send anyone out until Tuesday because the technicians only come up to the Victorville area on Tuesdays and Thursdays. A five star rating is for the technician Jose Perea. He showed up on time and was quick to fix the broken cable. He was very knowledgeable and answered all my questions. I'm 100% satisfied with the job Jose did. Thank you!
Randy Gaume
Jose Perea Service Provided:
Garage Door Repair
Product:
Cables
Technician:
Review:

The technician arrived on time and thoroughly examined my door. Although one of my rails was badly damaged, he did not have a good one on his truck, he removed my rail, straightened it, made it functional again and re installed it. He also re-adjusted the springs. I was glad he thought outside the box and was able to get my door repaired and working. He was at a disadvantage of having to work in extreme winds as well.
Steve Mccloskey
Service Provided:
Garage Door Repair
Review:

The service provided by "Precision Garage Door" was excellent. The technician "Jose" was prompt as scheduled, and his customer service skills made the whole repair experience pleasant. His working knowledge and expertise made understanding my situation very clear. He worked efficiently and I would highly recommend his services to others, a true professional.
Charles Garcia
Jose Perea Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

I had a problem with my garage door about 3 or 4 months ago. I was impressed by the speed of the reaction to my request for service and the way it was repaired. Therefore I decided if I needed any more service I would call you're company.
Lawrence Weeks
Mike Napolitano Service Provided:
Garage Door Opener Repair
Product:
Garage Doors
Technician:
Review:

Dave was very polite and explain details on the service he provided. We bought our garage opener with your company few months ago. We called few times to correct that the door get stuck on and off when we try to close it. Dave did adjustments yesterday and so far it is working okay. Thanks Dave.
Angelita Weis
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Doors
Review:

My appointment was for 12pm to 2pm. Jose arrived right at 12 and identified the problem. He gave me options the available to me and I chose to purchase the new garage door opener. Although the price was higher than I hoped to pay, the quality of the product and the warranty led me to make the purchase. Jose installed the opener quickly and cleaned up after he was done. He explained how everything works and was very pleasant and professional during the process. The product works perfectly and is as quiet as Jose promised. Very happy with the experience.
Dennis Burke
Jose Perea Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Brent was very nice
Laura Dehlinger
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Doors
Review:

Fast service. Price was just a little more than I thought it would be. But satisfied with work.
Robert Kohler
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Tech was able to arrive earlier than scheduled appointment. He was polite and efficient.Tested fix several times to ensure the problem was solved.
Trudi Shearin
Jose Perea Service Provided:
Garage Door Opener Repair
Technician:
Review:

I felt the initial contact by phone from the ad in my phone book brought positive results. The Service Technician, Mark, was courteous and professional. I appreciated his excellent service. After the work was finished, Mark was correct when he said I would say "wow". I love the quietness of my new garage door opener.
Nancy Guthrie
Dean Laurenson Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
Technician:
Review:

Very pleased with the lady I spoke to on the phone when I set up the appointment. Service man was on time and very professional. Very pleased with the service and the prices were reasonable. Thanks; my garage doors finally work problem free!
Monty Elkins
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I just had a estimate given to me today and the Representative was very prompt and informed. Lots of options!
Samantha Vaughn
Mike Napolitano Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

VERY FAST AND EFFICIENT. EVERY STEP WAS EXPLAINED AND JOSE DID NOT LEAVE UNTIL HE MADE EXTRA ADJUSTMENTS TO CONFIRM OUR GARAGE DOOR WAS WORKING LIKE NEW. THE EMAIL CONFIRMATION WAS SUCH A COMFORT BECAUSE OUR GARAGE DOOR HAD BEEN IMPROPERLY SERVICED BY ANOTHER COMPANY ONE MONTH PRIOR AND THAT COMPANY WAS NOT ANSWERING OUR CALLS TO HONOR THE WARRANTY. THANK YOU PRECISION
Jorge Perez
Jose Perea Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Great, prompt, efficient service. I did know that i will get some schooling about my garage door and its components from Jose. I learned a lot from just a few minutes we talked. He is very knowledgeable about his work.
Mario Alcantara
Jose Perea Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Jose was great and explained everything well. I thought the bottom seal should be included. the extra $80 seemed extreem. $880.00 is so expensive. The new garage doors are advertised less than that and it includes everything.
Katherine Gray
Jose Perea Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

I needed emergency service and your add in the Yellow Pages mentioned your company did such repairs. Your technician was prompt in responding and explained the services he suggested that would repair the garage door.
Dennis Mortlock
Service Provided:
Garage Door Repair
Product:
Garage Doors
Review:

Thank you for repairing and installing a new garage door opener in our garage. Thank you to Connor Lavis and Brent Bassett. I think your job was 4 stars. We appreciate your professionalism. Thank you both!
Angelita Weis
Service Provided:
Garage Door Opener Install
Product:
Opener
Review:

Ray did a great job and was very professional and courteous. We needed to replace the torsion springs and we ended up getting the "special". Price seemed a bit high, but you get what you pay for as the door is running like its brand new.
Jerry Liu
Service Provided:
Broken Garage Door Spring Repair
Review:

David did a great job. He saw the problem right away and repaired it in a timely manner. The repair seemed a bit pricey but I believe it was worth it. He also gave me a warranty when I asked so that was a blessing. Thank you so much for a great job. I also appreciated that a picture was provided prior to his arrival. Thinking of your customers safety was what sold me on using your company.
Lashanya Ford
Service Provided:
Broken Garage Door Spring Repair
Review:

They showed up a little late for our install but other than that they did a good job at a good price. We had several other company's come out for estimates and all the other company's could not do the install for a few weeks. Where precision did the install just a few days later. We had planned on going with Mesa because we heard them on the radio all the time but after two different attempts on getting one of there guys out to us and neither one could find us because they could not follow simple directions I gave up on them. And precision was great
Terry Leahy
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Job done on time and quite professional, a little pricey, but had to be done
Vito Leuci
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Expensive but I felt that the work was done well and in a very timely manner. I was fully satisfied with the service repairmans explanations and skill.
Madalyn Allen
Jose Perea Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
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