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Read what people are saying
about Precision Garage Door

Precision Garage Door of Riverside & San Bernardino County
has received 102 reviews, averaging 4.01 Stars:
1 2 3 4 5
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I appreciate being given choices of service and the tech. was great but starting with a $200 repair that moved to an almost $900 "best" repair is kind of silly. Bill was super nice and informative.
Beau Christian
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service I could not have asked for anything better
Mike Fisher
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

my service technician was most professional and very experienced and what he does. I appreciated his time. He was most expedient.
Rodney Deas
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Bill our service technician was very professional and excellent job done. Thank you, Bill.
THERESA BRAVO
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Good job very expensive
Randall Nejia
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

They did a great job. Tech was on time, friendly, and dressed appropriate. Professional evaluation,gave several options without pressuring. Advised me of all aspects of the job and cleaned up after. I have nothing negative about my expirence. I appreciated the lifetime warranty on all the moving parts. However, I was provided with nothing in writing at the time. I was told it will come in my email but haven't seen it yet. I assume I will get it but I like to see things in writing before giving my money. That was the only problem I had. I think if you have time to send this my receipt could have also been sent at the same time
Ralph Pietropaula
A Response from: Don Taylor

As you know we are a paperless environment with our invoicing and are currently emailing your receipts. However we are evaluating a way to print receipts on the spot instead of emailing. Thank you very much for your review. Don Taylor

Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I had a garage door and side jack installed on my garage that had no other access. The installer was very skilled and was a good communicator. I upgraded to the side jack on his recommendaion because of the lay out of garage. It was the right call I am very satisfied with the use and application. Unfortunately, 1 year later my lift jack wireless remote wont work, I am told we have to cut a hole in the panel to access the device to unlock get it to work.... I am NOT upset about the work or craftmanship.... things will break (or one of my family may have inadvertently put it in vacation mode or unplugged it). I just wish that I had been offered another means to open the door.... I am learning now that a cheap keyed switch would have done this... Again I love the door and the side jack but not informing me of the options is now going to be a pain in the butt and lot more expensive than a simple key.... feel free to delete I am not an angry customer just wanted to give you some feed back on how I would have been more satisfied as a customer. Again the installer Jose is very skilled, does excellent work and is a very good rep for your company in the field.... Give him a product with more diversity and I believe you will not be disappointed. ..... I hope this was helpful. I like your company and the people. The Dispatcher/Office was also very helpful.
Bill Laster
A Response from: Don Taylor

Thank you sir, I appreciate your input and will institute changes for this rare but important situation. Don Taylor, President

Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technician was very helpful and shared his knowledge with me, which helps when you are spending a good amount of money. I feel that the up pricing on the parts was a bit high, but probably an industry wide issue. I do not think I would use any other company. The technician was on time, and being able to know who was coming to my house prior to the day really helps out.
Kenneth Edward
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jose did a good job of fixing my garage door. He was knowledgeable, competent and has good customer skills. My only complaint is with the cost of the service. Jose
Paul Burgess
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Mark was Great. He explained everything to us in detail about the repairs needed. He just didn't give us 1 price but reviewed 3 options ranging in price for us to decide on. Will call them back if needed in future.
Shawn Hoback
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Bill did a wonderful job and he was very honest with me. He did not try to take advantage of me or my situation. We had to reprogram some garage door openers. Thanks to Bill!
Joe Mazzela
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Nice work.
David Landon
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

WOW! CAME HOME FROM WORK, GARAGE DOOR BROKEN. NO OPEN OR CLOSE. WENT TO THE INTERNET. FIRST ONE I FOUND WAS PRECISION. EVERYTHING SOUNDED GREAT SO I CALLED THEM THAT EVENING. THEY CAME FIRST THING THE NEXT MORNING. MARK WAS VERY PROFESSIONAL AND KNOWLEDGEABLE. HE ANSWERED ALL MY QUESTIONS AND REPLACED THE SPRINGS EXPLAINING AS HE WORKED. I AM VERY PLEASED WITH THE RESULTS AND WILL CERTAINLY CHOOSE PRECISION IN THE FUTURE AND ALSO RECOMMEND PRECISION TO MY FRIENDS AND FAMILY. THANK YOU FOR YOUR GREAT SERVICE.
Terry Ybarra
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

They arrived on time. Inspected the garage doors, made repairs and gave an estimate to install new opener and replace spring. Tech was great. Answered all questions.
Michael Pedersen
Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

the service is great,technician is very nice
Yen-yun Wang
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Your company advertises as a 24/7 service. I placed a call on Sunday but was given a next day appointment. For this reason I rate Precision with a four. However I was very impressed with the services provided by Lance. I will definitely use Precision again.
Nicole Pierce
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Mike was very professional.
Richard Capek
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Dean was knowledgeable and professional, appreciate Sunday service,. the only thing was, appointment time was late.
Don Thorpe
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I chose Precision because I was told over the phone your trained techs would have everything they need to repair or replace my garage door motor on their truck. I am a new mom and really needed my door fixed asap. The techs were great but they only had a $500 unit on their truck. I think your techs should have more then one option for replacement. I purchased the unit and the tech was great that was here. I just wish I could have replaced my unit with a less expensive option.
Stephanie Ybarra
Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was very pleased with the service. The spring over the garage door was broken and the repair was done very efficiently. Mike was very professional and took the time to answer all my questions. I would recommend Precision to all my friends.
joy wagner
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The four star rating is due to the fact that when I initially called on a saturday evening, I was told that a technician would be coming out and was then disappointed to receive a call telling me that they made a mistake and can't send anyone out until Tuesday because the technicians only come up to the Victorville area on Tuesdays and Thursdays. A five star rating is for the technician Jose Perea. He showed up on time and was quick to fix the broken cable. He was very knowledgeable and answered all my questions. I'm 100% satisfied with the job Jose did. Thank you!
Randy Gaume
Service Provided:
Garage Door Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technician arrived on time and thoroughly examined my door. Although one of my rails was badly damaged, he did not have a good one on his truck, he removed my rail, straightened it, made it functional again and re installed it. He also re-adjusted the springs. I was glad he thought outside the box and was able to get my door repaired and working. He was at a disadvantage of having to work in extreme winds as well.
Steve Mccloskey
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The service provided by "Precision Garage Door" was excellent. The technician "Jose" was prompt as scheduled, and his customer service skills made the whole repair experience pleasant. His working knowledge and expertise made understanding my situation very clear. He worked efficiently and I would highly recommend his services to others, a true professional.
Charles Garcia
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I had a problem with my garage door about 3 or 4 months ago. I was impressed by the speed of the reaction to my request for service and the way it was repaired. Therefore I decided if I needed any more service I would call you're company.
Lawrence Weeks
Service Provided:
Garage Door Opener Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Dave was very polite and explain details on the service he provided. We bought our garage opener with your company few months ago. We called few times to correct that the door get stuck on and off when we try to close it. Dave did adjustments yesterday and so far it is working okay. Thanks Dave.
Angelita Weis
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My appointment was for 12pm to 2pm. Jose arrived right at 12 and identified the problem. He gave me options the available to me and I chose to purchase the new garage door opener. Although the price was higher than I hoped to pay, the quality of the product and the warranty led me to make the purchase. Jose installed the opener quickly and cleaned up after he was done. He explained how everything works and was very pleasant and professional during the process. The product works perfectly and is as quiet as Jose promised. Very happy with the experience.
Dennis Burke
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Brent was very nice
Laura Dehlinger
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Fast service. Price was just a little more than I thought it would be. But satisfied with work.
Robert Kohler
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tech was able to arrive earlier than scheduled appointment. He was polite and efficient.Tested fix several times to ensure the problem was solved.
Trudi Shearin
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I felt the initial contact by phone from the ad in my phone book brought positive results. The Service Technician, Mark, was courteous and professional. I appreciated his excellent service. After the work was finished, Mark was correct when he said I would say "wow". I love the quietness of my new garage door opener.
Nancy Guthrie
Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
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