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about Precision Garage Door
Precision Garage Door of Riversidehas received 112 reviews, averaging 4.01 Stars:
Colton, CA
Corona, CA
Technician friendly and knowledgeable explained necessary repairs and any possible repairs in the future
- Marshall Mason
Menifee, CA
Benny arrived promptly and ready to fix the door. He explained what needed to be done to get the garage door operating again. The door was fixed in just over an hour. Thank you Benny.
- Hope Delvalle
Beaumont, CA
Respectful. Polite. Honest. On time. Hard working. Gave suggestions to my existing door. Did good and quick work. New what he was doing.
- Alfredo Morales
Temecula, CA
My neighbor suggested calling you, that’s how I got your number. 1st day; Carlos was very professional, courteous,…. He did the checkup and explained what wasn’t working, door opener, but that everything else seem to be working: door, rollers, …. 2nd day: He started the work and when finished he explained how to use the door opener on the wall. He also said that it had a life time warranty. I can only hope that this garage opener will last for a number of years like he said and that I wouldn’t have any problems with it in the near by future. I felt along, with my neighbor that it was a bit costly but hopefully I made the right choice.
- Rachel Montalbo
Murrieta, CA
The technician arrived on time and was professional and answered all my questions and concerns. I needed a new spring, bearing plate, and two cables for my single car garage door. The technician had the repair completed in under 1/2 hour. I had chosen the $499 plan. Replacing coil springs is dangerous work even if you know what you are doing. I leave it to the experts. My only reason for a four star review is that on my receipt there was no charge for labor and only the prices of the new parts installed and no 'pass' or 'fail'check marks for the inspection points on the receipt provided me.
- John Elliott
Aguanga, CA
Repairman did well. To bad you could not install opener on my other door. I will not be using you again. Dennis Webb
- Dennis Webb
Indio, CA
Timely response for service....on time and knowledge tech who resolved our door opening problem...Will use this service again!
- Damion Bragdon
Hemet, CA
I called your office & repair man was here within an hours time.. His name was Derek and was very nice .... he worked about an hour or less, but he was very nice and kind. He repaired the garage door quickly. Thank you.
- Billye Hibbard
Redlands, CA
I chose Precision as they had done repairs on my garage door two years earlier. The work done this time was great. I got a new motor, rotating chain drive and 10 new nylon wheels. The cost concerned me. I was told on the phone that the motor would cost $499.00. The repairman told me he was using a new model and the cost was $799.00. I am assuming labor costs were included in the price. It runs much quieter now. I like the lifetime warranty on the motor.
- Terrance Mock
Fontana, CA
They were fast except for I think they’re a bit pricey. Even after all the discounts given I still end up paying a lot more than what I was quoted when I talked to them
- Mac Carandang
Rialto, CA
Carlos was great. He explained step by step about what was wrong with my garage door.
- Aneida Stuart
Indio, CA
Showed up on time, professional, personable and explained what he was doing and why. Have maintained the door myself for that last 12 years but knew I needed a professional to look and advise for longevity. Will use again.
- Michael Prokosch
Riverside, CA
Your tech was actually early. Thank you. As a senior and a veteran and on a fixed income I was hoping that the cost would be easier to deal with now.
- Les Diskin
Banning, CA
Your Tech, Jordan was very professional and courteous, would not hesitate to recommend your company and Jordan to anyone of my friends/
- Gary/ gail Strachn
Moreno Valley, CA
The technician was knowledgeable and friendly. We had a new motor installed, but I didn't ask if there were less expensive ones for a 2 car garage door. It was pricey, but I believe good quality. We've used Precision before.
- Cynthia Chapman
Lake Arrowhead, CA
Gilbert showed up on time and made both garage door operate like new. Thank you for that! The only item I found a bit off is the large chunk of garage siding he took off so that the garage door trim wouldn't scape the siding. It would have looked better to just sand off the trim. I tried staining. But it still looks pretty bad. We talked about doing what he did but when we talked it was just a small area 1/2" by 4". The chunk he took out was 1" by 11".
- Bob Wyka
Riverside, CA
Excellent service. No problems and very courteous.
- John Moot
Thank you so much for your review. You gave us 4 stars and we appreciate that, but our goal is always 100% satisfaction, Obviously, we missed the mark a bit, and will be looking for how we can always achieve a perfect review of 5 stars. Customer service is our #1 product.
Victorville, CA
Well done web site and good reviews attracted me. A waived $49.99 travel to my home fee with work performed made it even sweeter. $89-109 for an INSTALLED door cable. Acceptable. Installing a $5 brace ? I figured $150-$200 tops. Then I get the $358 bill. Blew my mind. Does my door work. Yes. Was the tech professional and courteous. Yes. Am I happy with the service. Yes. Am I happy with that bill. No.
- Gustavo Facio
Thank you Mr. Facio for your review. I am sorry that you are not happy with the final invoice. With many mechanical systems it is difficult to visually determine what is causing a malfunction. Our process is to totally inspect the garage door system so you know the condition of your system. Then we inform you of what it costs for variations of the repair, and have you decide how much of the repair you want done. Obviously you are happy with the proper functionality and safety of your door, which is most important. We use the best parts for our repairs, so even though you paid more than you expected, it is a great value. Thank you so much for being our customer.
Riverside, CA
The price was a little high. Otherwise, service was excellent, prompt, and done well.
- Nancy Rose
Product:
Palm Desert, CA
he showed up ontime and did a good job quick
- Barney Miller
Product:
La Quinta, CA
On time and professional.
- Ken Ruptash
Riverside, CA
Excellent service man Jose Very pleasant and efficient Explained everything It was considerably more expensive than I anticipated Almost $1000 but i am satisfied with the work and i trust the repair parts will also meet my expectations
- Kenneth Peters
,
I am beyond satisfied. I am so impressed with the job they did. I have a 40 year old home and my garage has been a room for the last 20 years. So they had no hardware, no opener and an old door. Within hours I have a Beautiful door which totally adds to the curb appeal and now with all the kids grown and gone, I can bring my new Truck into the garage. Haven’t done that in years! They were nice and professional from the sale to the installation and I recommend them highly. I am going to give them 5 full Stars!
- Susan Baldassari
Product:
Riverside, CA
My experience with Precision Door was exceptional. The technician was very knowledgeable, prompt, polite, clean and fast. The window of arrival was 4 - 6pm and he was in my driveway at exactly 4pm. I was very impressed with the punctuality. He gave me a solution to the broken spring problem and some ideas for maintaining the door and motor. He was finished with the repair in 30 minutes, also impressive. My only issue is that he did not have any silicone spray to use for servicing the door to make it quieter, and the price was higher than I thought was fair.
- Lisa Alexen
Hemet, CA
This crew was great. Pleasant, efficient, and organized. The first time I had someone come out, my door should have been fixed. They were pleasant, just didn't make an effort to determine what the noise was. This could have cost me more money if I wasn't persistent.
- Charlene Mcmillan
Product:
Riverside, CA
Overall satisfied with the work. Jose, the service tech, arrived on time and was polite and professional. The overall cost was about $75 higher than what I was quoted over the phone. I called Precision to see if they could lower the cost a bit to match the phone estimate, but they did not lower the price. Expect to pay a minimum of $324 for a simple spring replacement. The service was completed in about 30 minutes. Jose greased and oiled the other moving parts on the garage opener and overall system. It sounds much quieter and runs smoother. Overall, a great job, just a bit more expensive than what I expected.
- Lance Colmer
Grand Terrace, CA
This is the second time we have used Precision Door Service. The technician arrived on time, friendly and knowledgeable. We had discussed a Senior Discount as advertised in your ad but evidently it was forgotten or ignored. The technician repaired the garage door quickly and efficiently. A five star rating would have been selected but for the lack of ackowledging the Senior Discount a four star rating was given.
- Manuel Baltierra
Sun City, CA
My neighbor just told me she got a 10% senior discount. I asked for that and was not offered it.???
- Delores Madariaga
Thank you for letting us know. We will look into it and get back to you shortly.
Service Provided:
Product:
Technician: Jose Perea
San Jacinto, CA
employee was courteous and knowledgeable. fixed my problem in a few minutes price was better than the last guy. problem is door started acting up the next day. will call them back out. will see if they will charge me again.
- John Zdeb
No sir we should not charge you for that. It is more than likely a warranty situation.
Product:
(951) 225-4371
(951) 225-4371(951) 331-3254
(951) 331-3254(760) 459-8572
(760) 459-8572(909) 748-5478
(909) 748-5478(909) 279-1442
(909) 279-1442(951) 992-1780
(951) 992-1780(760) 475-9541
(760) 475-9541Licenses
CA State Contractors License809067
If you are looking for service in the Northern Los Angeles, Pomona, and Ontario areas, please visit:
precisiondoorla.com
Jose Perea arrived early cheerfully went about fixing springs and cables. Explained everything succinctly and with clarity. I gave four stars just because it was a little pricey.
- Barbara Willey