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about Precision Garage Door
Precision Garage Door of Riversidehas received 2868 reviews, averaging 4.82 Stars:
Banning, CA
Yucaipa, CA
Very satisfied with Tech Carlos. He was very knowledgeable and professional. Had our garage door opener replaced and running in just over an hour. I would highly recommend Precision Door to my friends & family. Lorraine Z
- Lorraine Zentz
Service Provided:
Product:
Technician: Carlos Barragan
Riverside, CA
Your choice to use them, and obviously they have other great reviews but here is a little bit about my experience. Disappointed with Precision. Explanation: I saw the Precision advertisement during the Dodgers playoff game. I called, and asked about getting an estimate for garage door repair/replacement. The commercial advertisement states free estimate and when I made the appointment with the call center, I asked about free estimate and was told there is a free estimate. Ultimately, I was charged $50 for an estimate for a 15 minute "review." I sent an email and got no response. I made a few calls calls back to Precision, got the call center again, left message, waited a few days and didn't get a call back. Called again, got the call center, got transferred, and the first person had no idea about the advertisement, got transferred and the second person didn't know what the service charge involved, and I was told the person who could make the decision was out of office (I truly hope all is OK with the person who was out). Now awaiting a Field Supervisor to call me back. I highly doubt I will get a refund, it is only $50, but very disappointed I was told it was a free estimate. I've been updating the house and have ensured I get at least three estimates. I can live with not getting the refund, don't like folks that don't know their own advertisements, can't explain the service received, and waiting for phone calls. I know, I went a little "karen-ish" here (and I apologize for offending anyone by using the previous term). Just sharing my experience.
- Duke Steppe
Riverside, CA
Carlos came out to do the work/service on our garage door opener. He was very professional and courteous. As far as I can inspect/see, he did outstanding work!! He explained everything he did and had a few suggestions. THANK YOU, CARLOS & PRECISION DOOR SERVICE DAN BLAIR(NDFAN)
- Dan Blair
Riverside, CA
My experience with Precision Garage door today keeps me coming back. I needed (urgently) repair to the frame of my garage door. I called yesterday...appointment this morning, fabulous!! Eric Parra was my technician and he was wonderful! He explained everything and repaired the framed within minutes!!! The office staff is always so accommodating and sweet. Thanks to you all for effectively handling my garage door issues so professionally!!
- Sally j Walker
Hemet, CA
I currently have a precision opener and the performance and quiet operation of the opener is the best. However upon making an appt to have an additional opener installed in another garage I was told a technician would be out to provide me an estimate. An appt was scheduled. On appt day 2 technicians arrived and instantly advised my existing opener sounded terrible as well as my garage door and all needed repair. Then they proceeded to to try and upsell me on services I expressed I was not interested in. I requested a quote on garage door opener and installation only and again received the high pressure sales tactic to install NOW. Fortunately I did not cave to the pressure and requested a quote in writing which I did promptly receive via email. I love my existing precision opener and know that it is worth a bit more money for a quality product. But for me personally I will go with another company before I deal with poor customer service. A professional discussion of what I want and what is available (including upgraded options) without the NOW or never pressure is so much nicer.
- Stacy Barfoot
Riverside, CA
greart service.
- Robert Lozano
La Quinta, CA
Pleased with my service. Thorough analysis of a problem difficult to pinpoint. Logical step by step resolution suggested and implemented which helped minimize repair expense. Would definitely use Precision as needed.
- Russell Ciombor
Rialto, CA
I had maintenance done. The repair man was nice and tried to sell me and outrage fee on Meereen service work. The whole five minutes of work he did was such a rip off. Will not do that again. Felt like I was at a car dealership.
- Dawn Kennedy
Lake Arrowhead, CA
I couldn't have been happier with the installation and service that my installer Juan provided. He was on-time, courteous, work quality was excellent and provided some insight regarding the existing doors. I would not hesitate to call them for any issues related to your garage door and opener.
- Catherine Reinsch
Moreno Valley, CA
I was VERY pleased with the service Precision provided. Easy available appointments, on-time arrival and a very special must be mentioned about the technician, GEROGE. He was friendly, informative and knew exactly what to do to get my door opening properly. He is to be commended for his exemplary services. Steve in Moreno Valley
- Steven Ziegler
Temecula, CA
I chose Precision for your 5 stars, your same same day service and how friendly and accommodating your receptionist was! Derrick my technician was very informative , professional and very helpful and friendly!!
- Ruth Marsh
Fontana, CA
They were fast except for I think they’re a bit pricey. Even after all the discounts given I still end up paying a lot more than what I was quoted when I talked to them
- Mac Carandang
Beaumont, CA
All service was done to perfection. Thanks a happy customer.
- Dennis Munson
Temecula, CA
Excellent service! Jorge was friendly, knowledgeable and made sure I knew what he was doing before and after the job was done. Everything was done quickly and he took all the replaced materials. We would definitely recommend Precision to our friends and family!
- Jessie & jasmine Kirk
Corona, CA
Reviews online
- Rose Smith
Riverside, CA
Great guy. Helpful honest on time Highly recommend this company
- Bob Berney
Moreno Valley, CA
Garbage door spring broke. Quick response and appointment setting. Technician Carlos Barragan inspected and explained what needed to be done.
- Datzel Martinez
Winchester, CA
Good service. Jorge was on time, early even, polite and professional.
- Trish
Moreno Valley, CA
Good job and he was quick
- Pedro Brown
Riverside, CA
I cannot say enough about the professionalism of the technician, Jorge Fontanel who repaired our door. Jorge explained everything in a clear and concise manner. He answered all questions completely. Precision Garage Door Service is a company we will now be using for annual service. We will have no problem giving Jorge/Precision Door an excellent recommendation to anyone who asks.
- Linda Allebaugh
San Bernardino, CA
The technician was very good and informed us of the entire process to get our door back to work and in better condition
- Victor Lazos
Big Bear, CA
Had a vehicle that had to be programmed for homelink, . Did a fast and good job.
- Scott Marshall
Yucaipa, CA
The service tech was awesome, friendly and informative. He helped explain the problem and guided me to the best way to solve it.
- Joseph Peterson
Product:
Riverside, CA
The technicians were knowledgeable and were able to determine the problems with my garage door and opener. They were friendly/professional and provided me with two options to make the necessary repairs. They explained everything that was going to be done. They were able to start and complete the work while on site - no need to go get parts and return.
- Jeff Carter
Palm Desert, CA
Technician Al called ahead, was on time, professional and friendly. He evaluated the situation and made suggestions without pressure. The job was completed including clean up in less than two hours. I was very impressed and would definitely call Precision the next time service is needed.
- Linda Kilbane
Product:
Victorville, CA
On time,fast and we'll done great job.
- Guy Edmonds
Rialto, CA
Carlos was excellent. Friendly and informative. Got the complete overhaul of my garage doors done in no time
- Sharon Bennett
Service Provided:
Product:
Technician: Carlos Barragan
Temecula, CA
Just like advertised on TV. My Service Tech showed up promptly/on time and was proffessional Eric Parra was Great and was done quickly.
- Will Tomlinson
,
Came the next day and provided excellent service repairing my broken door springs and bent brackets.
- John Stern
(951) 225-4371
(951) 225-4371(951) 331-3254
(951) 331-3254(760) 459-8572
(760) 459-8572(909) 748-5478
(909) 748-5478(909) 279-1442
(909) 279-1442(951) 992-1780
(951) 992-1780(760) 475-9541
(760) 475-9541Licenses
CA State Contractors License809067
If you are looking for service in the Northern Los Angeles, Pomona, and Ontario areas, please visit:
precisiondoorla.com
Very fast installation . Service tech explained all work and opperation of new opener . Highly recommend
- Jerry Shearman