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Read what people are saying
about Precision Garage Door

Precision Garage Door of Riverside
has received 2810 reviews, averaging 4.82 Stars:
1 2 3 4 5
Review:

Excellent services.Thank you Jose & Jimmy.

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A Response from: Don Taylor

We appreciate you feedback and your business.

Service Provided:
Garage Door Opener Repair

Product:
Garage Doors

Review:

5

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A Response from: Don Taylor

Thank you.

Jorge Fortanel Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Jorge Fortanel
Review:

Service rep was excellent. Very professional and he respected that my garage was so clean. He picked up all of his pieces of wire from the floor.

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A Response from: Don Taylor

We always respect our clients...we know you are our greatest asset. Thank you for your comments.

Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Review:

5 stars! Past experience with your company is the reason I called for service this time. Jimmy was professional and knew what he was doing and how to do it. Very happy with the service and repairs.

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A Response from: Don Taylor

Superb service is our most important product...we appreciate you continued loyalty, and your feedback.

Service Provided:
Garage Door Opener Install

Product:
Opener

Review:

Extremely disappointed. Here I was thinking that I had five years free labor and 20 years on parts and was charged labor and parts because it was different parts. Could understand the parts because these weren't parts that were replaced before but the labor I was not happy about. This is a couple months after I just paid $800 for door repair. And the repairman said we must have backed into the door...not. And not good too blame us...could it have been the way he adjusted the door when they "fixed" it before. I will no longer call precision door to work on my garage door...time to find somebody else.

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A Response from: Don Taylor

I am sorry for the mis-understanding regarding this repair. Earning your business is important to us, and we don't like losing a single customer.

Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

I was very pleased with Precison he made us feel comfortable that he knew what he was doing.

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A Response from: Don Taylor

A sense of security and comfort is one of our goals with every customer. Thank you for your feedback.

Jose Perea Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Jose Perea
Review:

When I called to book appointment and get estimate I wasn't told that I had to replace two springs when one was broken. The technician told me that was your polity. The person giving estimates should of told me.

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A Response from: Don Taylor

I apologize for the confusion. Both of your springs have been lifting your door for the same period of time. When one breaks, you are much better served to replace both springs, as the older spring is likely to break in very short order. Additionally, you save a service charge fee and possibly labor as well. Thank you for your feedback on this issue.

Jose Perea Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Jose Perea
Review:

Lance was great but he was not able to make the repair because he had to order the part. He was very professional and helpful!

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A Response from: Don Taylor

Our trucks are fully stocked, but occasionally we will not have a special part. However, we will always try to give you the best garage door service experience.

Service Provided:
Garage Door Repair

Product:
Springs

Review:

Technician was informative and friendly.Besides being on time, he knew exactly what to do to fix my door. I would recommend him to anybody who ask's. Thanks Precision Door.

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A Response from: Don Taylor

Our technicians go through extensive training and will always offer you the 2-3 best options so you can make an informed decision on how to repair your door. We appreciate your feedback.

Service Provided:
Garage Door Repair

Product:
Rollers

Review:

Fantastic service from start to finish!!. Jose was very knowledgeable and finished the work in less than an hour. Jose was even able to program my Homelink which is definitely above and beyond!!! Definitely recommend Precision Door Service to others.

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A Response from: Don Taylor

Our goal is to be the best we can be...we are happy we were able to fulfill our promise.

Jose Perea Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Jose Perea
Review:

Service rep. knew his business, we would use you again.

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A Response from: Don Taylor

We appreciate your business and look forward to serving you in the future.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

I was totally pleased with Jose's work. He arrived a few minutes early which was very nice and thoughtful. He gave me a realistic estimate both for what had to be done and what could be done. Jose consummate professional while working lie the energizer bunny. He explained to me exactly what he was doing and what to not do. I would do business with Precision Garage door repair again.

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A Response from: Don Taylor

100% satisfaction is what we promote. Thanks for allowing us to service your door.

Jose Perea Service Provided:
Garage Door Repair

Product:
Springs

Technician: Jose Perea
Review:

Mark did a wonderful job. Quick, courteous, and on time.

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A Response from: Don Taylor

Thank you very much for your feedback.

Service Provided:
Garage Door Opener Install

Product:
Opener

Review:

Thank you very much for impeccable customer service when I called in - my garage door spring was broken, unable to open garage door. Impeccable professional repair service, I was contacted 30 minutes before arriving to repair my garage door with cables, bearings, and new garage door opener! Thank you!

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A Response from: Don Taylor

Our goal is to always be our best. Thank you for confirming that we met our goal.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Great team of professional people. Dean took care of my concerns and it was fun to see someone doing a job that he was an expert at.

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A Response from: Don Taylor

Thank you for confirming that we are meeting our goal of being our best.

Service Provided:
Garage Door Repair

Product:
Springs

Review:

5

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A Response from: Don Taylor

Thank you.

Service Provided:
Garage Door Opener Repair

Review:

5 Stars, quick, and did a great job!

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A Response from: Don Taylor

We appreciate your feedback, it helps us keep improving.

Jose Perea Service Provided:
Garage Door Repair

Product:
Springs

Technician: Jose Perea
Review:

Great service! The technician exceeded my expectations. I will definitely use your service in the future.

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A Response from: Don Taylor

Our goal is to always meet or exceed our client's expectations...thank you for your feedback.

Jose Perea Service Provided:
Garage Door Repair

Product:
Springs

Technician: Jose Perea
Review:

Excellent customer service. I will definitely recommend Precision to my friends and family.

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A Response from: Don Taylor

Thank you MaryHelen.

Service Provided:
Garage Door Opener Repair

Review:

No Receit given to me when I asked; Mark trying to sell me garage door policies at $600.and $800.or more! Said I have no warranty for $225. work! Taking advantage of a Senior Citizen which I will report! I had a new overhead system put in less than 2 years ago and now just paid $225. without a warranty!

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A Response from: Don Taylor

I spoke with Mrs. Frank who had received her receipt by this time. I discussed the work we did and extended her a 2 yr warranty on the springs we install. She was very appreciative, saying "it brought a smile to her face", and I sent a new receipt showing the warranty. I appreciated her review since it gave me a second opportunity to gain a satisfied customer.

Service Provided:
Garage Door Repair

Review:

Excellent job, no complaints.

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A Response from: Don Taylor

Great, thank you!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Took care of my problem very friendly

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A Response from: Don Taylor

We appreciate your review.

Service Provided:
Garage Door Opener Install

Product:
Springs

Review:

Bill, called and estimated his arrival time and was here then. It was same day service withing 2 hours in Palm Springs. The cost was reasonable and fair. Thank you.

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A Response from: Don Taylor

Your feedback is very much appreciated.

Service Provided:
Garage Door Repair

Review:

Dean came out to my house today to repair my garage door opener and he was extremely helpful. He answered all of my questions and was very friendly. I would highly recommend this company.

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A Response from: Don Taylor

Dean is a real peoples person and does a great job for us...thank you.

Service Provided:
Garage Door Opener Repair

Product:
Belt Drive Garage Door Opener

Review:

Tech was professional and fast, he also arrived early. He performed warranty service. Good thing I kept my receipt from 7 years ago. Thanks very much.

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A Response from: Don Taylor

Thank you for your review of our warranty service. We are here for whether it is new service or to honor our warranty.

Jose Perea Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Jose Perea
Review:

u get 5 stars from me dean was awesome service was great too bad the rest of the world isn't this nice and efficient

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A Response from: Don Taylor

Thank you very much for your feedback...Dean does a great job for us.

Service Provided:
Garage Door Repair

Product:
Opener

Review:

I received 3 repair bids from local companies and Precision was in the middle. What helped me with my decision was how helpful their office staff was. I received an e-mail with my appointment time for the same day. Dean phoned me when he was leaving his previous job so I didn't have to wait around all day. He took the time to explain what he felt needed to be addressed now and what could wait till a later time with no pressure on my decision and gave me advice for the future to keep my door working in top shape. My door works and sounds as it did the first day it was installed. You get what you pay for and I'm glad I paid Precision

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A Response from: Don Taylor

Our number one priority is respect your time and treat you the way we want to be treated, and to give your the info you need to make the right decision for you. Thank you for your feedback.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

***** Technician Bill Weber arrived on time and replaced broken springs, balanced door suspension and checked operation very professionally and fully meeting my expectations. Bill Weber had a nice disposition and answered all my questions. I recommend Precision for broken spring repair without hesitation.

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A Response from: Don Taylor

Our goal is to meet or exceed our customer expectations every time. Thank you for giving us your report card.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Service was outstanding and quick. Tech was outgoing and professional. I would highly recommend them to anyone

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A Response from: Don Taylor

Thank you very much for your recommendation.

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

5-service was excellent from the customer service to the tech. I was very happy and will be a returning customer. the service tech provided excellent service.

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A Response from: Don Taylor

That is what we like to hear from our customers. If we don't we try to fix it...which is why your feedback is so important to us. Thank you.

Jose Perea Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Jose Perea
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Riverside Area

(951) 225-4371

(951) 225-4371
Temecula Area

(951) 331-3254

(951) 331-3254
Palm Springs Area

(760) 459-8572

(760) 459-8572
San Bernardino Area

(909) 748-5478

(909) 748-5478
Mountain Cities Area

(909) 279-1442

(909) 279-1442
Moreno Valley Area

(951) 992-1780

(951) 992-1780
Victorville Area

(760) 475-9541

(760) 475-9541
Precision Door Service
Office: (951) 795-4758
6236 River Crest Dr
Ste G

Riverside, CA 92507
Precision Door Service
Office: (951) 290-3423
26413 Jefferson Ave
Suite E

Murrieta, CA 92562

Licenses

CA State Contractors License
809067

If you are looking for service in the Northern Los Angeles, Pomona, and Ontario areas, please visit:

precisiondoorla.com