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about Precision Garage Door
Precision Garage Door of Riversidehas received 2807 reviews, averaging 4.82 Stars:
Indio, CA
Thank you for your feedback.
Product:
Riverside, CA
Your BBB accreditation seal was a big reason for contacting you; also read the reviews of previous users of your repair service in our Riverside area. Jose telephoned ahead of time, as promised, arrived promptly, assessed the problem and gave us some options. We needed new springs and rollers and a drum and some wheels He performed the repair quickly, efficiently. The door is functioning smoothly & quietly. Better than new (which was 17 years ago). He is more than able and professional, he is also straightforward and very personable. We are highly satisfied. Thanks very much.
- Robert Gill
Mr. Gill, our reputation is very important to us and we highly appreciate your feedback and validation of our technician and service.
San Jacinto, CA
Jose was at the house in record time and knew just what he was doing. The door should be good for another 10 years! Thanks for your speed and your very capable service man.
- Lucille Hedges
Thank you for allowing us to service your garage door needs.
Product:
Riverside, CA
Dean provided WOW! customer service! He needed a part to fix my opener and didn't have one on his truck.( This was on a Friday afternoon.) He said he could come back on Monday to finish the repair. Sensing my disappointment, he called around, found the part, PICKED IT UP ! and finished the repair. He was so understanding of the fact that I was concerned about an unsecure garage over the weekend. I'd call that WOW customer service. Thank you so much!
- Mary helen Montjoy
We are happy that we could exceed your expectations. Thank you for give us the opportunity to service your door.
Product:
Corona, CA
5 out of 5. Called on Tuesday, had a tech (Jose) out here on Thursday, replaced springs in 1/2 hour. Really quick and professional. Definitely a keeper
- Erwin & Jittaun Tescher
We always strive to be our best on every service call. Thanks for your feedback.
Yucaipa, CA
I had Precision install new cables and springs on my garage door ,was not to happy with the cost from the phone quote .At this point I sent in a rather harsh review and after a talk with Kevin( the owners son ) it was a matter of communication between the pricing with the girl answering and myself. As usual with the right information you will always resolve a problem. Thank you Kevin for your imput and help.
- Jim Mathy
Thank you for re-reviewing us after speaking with you.
Victorville, CA
I was very impressed with the good attitude and professionalism of the technician. He presented three options and explained them thoroughly without any pressure. When I made my choice he did the job perfectly and quickly. He installed a belt drive opener and I was amazed how quite it was. To say the least I was very satisfied and will recommend Precision to my friends.
- Edward Mitchell
We are proud to have met or exceeded your expectations...that is our goal.
Product:
Fontana, CA
Very satisfied with the service. Thank you
- JERRY GABLE
Thank you for being our customer.
Product:
Perris, CA
Jose did an awesome job of repairing my door. Thanks a million Jose.
- Dawn Bowling
Thank you for allowing us to serve you.
Riverside, CA
The gentelman that came out was prompt and explained everything well and seemed to be honest with us. He was neat and clean and the job didnt take that long.We chose to have the most expensive work done but thats on us. It remains to be seen if the company will treat us as well if the occasion arises that we need them to come back because the parts have a lifetime warrenty and we have a warrenty for 3 years on the labor. but so far so good the garage door seems to be working well and the genelman that did the work did some extra tweaking to the door to make it less noisy. all in all he did a very nice job. Thank you Dean
- Karen Baker
Our commitment to you is excellent customer service throughout our relationship. We expect our repairs to perform above and beyond the standard. But if you have a warranty issue we will be back with just as much enthusiasm. We appreciate your review of us.
Product:
Cathedral City, CA
Lance did a wonderful job. very clean. I will highly recommend this company.
- Nili Jou
Our number one priority is our customers. It reinforces our commitment to hear that our customers appreciate our services. Thank you.
Product:
Hemet, CA
Lance arrived on time and ready to work. He was thorough and was finished in the time he said it would take to repair the garage door. He explained what he would replace and what it would cost up front. I would absolutely go with Precision again! Unfortunately the electricity was turned off because work was being done in the area and we couldn't test the door, but Lance said if we had ANY problem he would come back to address it. Thank you Lance!
- Marjorie Ayala
Thank you for being our customer. Lance is a service pro.
Product:
Murrieta, CA
Service was great and professional.
- Gabrielle Musil
That is the service we intend EVERY TIME! Thank you for your feedback.
Product:
Yucaipa, CA
I called for spring and cable replacement for a two car roll up garage door.iIwas told it would cost $225.00 over the phone and when the Tec arrived he said it is $390.00 and to make me feel better he now would give me bigger springs for this price. I have been a licensed contractor for 39 years and never have run into such foul business practice. As I call around the first price is right in the ball park and at the time I needed the door opened so I could take out my truck, in other words I now had no choice to call another install Co. Very foul practice,I realize they will delete this review however it will be on Yelp and filed with better business. This review isn't just about the money it's about the way they do business. The installer was a really good guy he should be working for a honest company. As for the big springs the $390 price was for the little springs,littler than what I had and as i bitched of the price I was given the big springs for the same cost. If I wanted big I can afford it however the little ones lasted 25 plus years. The problem hear is being deceived. I never complain the damage is done except for you people that will do business with them....
- Jim Mathy
Thank you for your review sir and for alerting us of this problem. This was a misunderstanding, or mis-communication as explained by Kevin's communication with you. And thank you for your subsequent review after your discussion with Kevin. Alerting us of a problem is how we get better if there is one.
Riverside, CA
From beginning to end, this was the easiest, most efficient and most professional company that I could have hoped for. After one phone call, I had an appointment the following day and the work was done professionally and efficiently in less time than I would expect it to take. Lance Thurlow (the Precision technician) was excellent! I am surprised that such an employee is not immediately promoted directly to the top and into a position of leadership over all employees so that his level of professionalism, his product knowledge and installation expertise, and his calm demeanor and intelligent example of leadership might be learned and then quickly spread throughout your fine company. I work with and evaluate hundreds of potential allied health professionals every day in my classes and I can honestly say that Lance is the real deal. He is excellent at his job. Definitely 5 STARS!! Thank you Precision! Michael Cryder Professor of Anat. & Phys./ Biological Sciences RCC (City Campus) Life Sciences (BIOLOGY) Department Riverside, CA. 92506 951-222-8263 www.myanatomymentor.com MTSC 324 (office)
- Michael Cryder
Thank you very much for your feedback sir. This is the kind of service we seek to provide every time. Your feedback is appreciated to help us to continually evaluate ourselves, and it is reinforcement for our valuable employees.
Product:
Apple Valley, CA
Liked the people that came out to do estimate.....easy to understand & talk to
- Tim Hart
We appreciate your business and feedback.
Product:
Hemet, CA
technician was very good as was the co
- John Carmack
We appreciate your feedback.
Product:
Grand Terrace, CA
Five stars...xlnt work Always 100% reliable.
- Jeri Thompson
Thank you for being a repeat customer and for your input. We depend on customer input to stay on top of our quality of service.
Product:
Menifee, CA
Precision Garage Door were open for business at 0600 hrs Tuesday answering my emergency call. The Tech Joe was at my house by 0800hrs. The competition did not return my call till after 0800 hours. Precision Garage is Awesome!!!
- Dio Miranda
We appreciate the opportunity to serve you, and your review of our performance. Customer reviews gives us the feedback we need to continue to improve our services. Thank you.
Product:
Riverside, CA
I had a broken garage door spring and called Precision Door. Mark came the same day and fixed the problem quickly. He was very friendly and helpful, giving me information on how to maintain the door properly.
- Dianne Davis
Our goal is always be the best we can be. Your feedback is very much appreciated.
Product:
Lake Elsinore, CA
My garage door opener was smoking when I called Precision. Jose came and was both friendly and professional. He helped me decide on what would be best for me in my situation. He gave me my options and then proceeded to perform the work requested. The service was excellent and I will recommend both your company and Jose to others.
- Linda Baenteli
Thank you very much. This is the kind of service we intend every time.
Temecula, CA
THE SERVICE IS ALWAYS VERY GOOD. THE TECHNICIANS, POLITE AND KNOWLEDGABLE. THE MAIN HITCH WAS WAITING ANOTHER 4 HOURS FOR THE REMOTE TO BE PROGRAMMED. IT WAS NOT TAKEN CARE OF ON THE PREVOIUS VISIT. TOTALING 3 DAYS OF WAITING. THANKS. LINDA DAVIESS
- Jerry Daviess
I have check on this glitch, and as stated, we dropped the ball on this visit. We have addressed it internally, and we certainly apologize for our error. Thank you for your review, as this is one of the processes to help us maintain our quality.
Banning, CA
I am very pleased with the service performed and the operation of my new motor. It is quiet and smooth. I have a home link garage door opener system in both my car and truck. I can not program either to work w/o purchasing an "extender" not originally explained to me. I am awaiting the installation of the extender to use my HomeLink system. Be sure to ask if you have a "HomeLink" system in your vehicle before the technician leaves.
- john gambill
Thank you sir for your feedback. These units work with most newer cars, but older technology, we need to use the extender that you referred to. This is something that we will re-train on, so that our techs mention it up front. Extraordinary customer service is always our goal.
Rancho Mirage, CA
I was very pleased with the service provided by Precision. They called when they were supposed to; they arrived on time and they got the job done even though they had to run to a store of a specific part I needed.
- Bud Toly
Thank you. We always will attempt to take care the problem while we are there.
Indio, CA
internet
- Dennis Hennessee
Beaumont, CA
I now can rest knowing door is fixed thanks to you all for you fine and fast service.The tech was very professional and nice as well:)
- Rosalyn Kraut
We are please that we could live up to your expectations. Thank you.
Wildomar, CA
Dean did an outstanding job. The repair was completed in a timely manner and the customer service was top notch. Now the lady that answered the phone was a little off, with her comment about me having a 2-spring garage door, which I only have 1-spring, but today I have two. Thank you for our service.
- Spencer Healey
Thank you for your feedback. We will review the discussion regarding the 2 springs and make the necessary changes. This is why we want our customer's feedback...it helps us fine tune or processes to be the best we can be.
Product:
Indio, CA
Prompt, professional with great service. I had an appointment on the same day I called. Lance was actually early. He explained our repair options & completed the job in about an hour. We could not have asked for more.
- Gen Lopez
Thank you very much for your feedback. This is the exact kind of service that we intend every time.
Product:
Perris, CA
Great job done from a professional company and your tech was honest and polite and answered all questions asked
- Danny Montoya
Thank you Danny. Our customer's feedback is very important to us.
Product:
Riverside, CA
Professional and to the point, was able to repair our garage door emergency. My husband and I were very satisfied with the service.
- Prissilla & albert Flores
Thank you very much Prissilla.
Product:
(951) 225-4371
(951) 225-4371(951) 331-3254
(951) 331-3254(760) 459-8572
(760) 459-8572(909) 748-5478
(909) 748-5478(909) 279-1442
(909) 279-1442(951) 992-1780
(951) 992-1780(760) 475-9541
(760) 475-9541Licenses
CA State Contractors License809067
If you are looking for service in the Northern Los Angeles, Pomona, and Ontario areas, please visit:
precisiondoorla.com
The service was exceptional. Your technician very polite and a great staff member to your company. I am more than pleased with the service provided. Thank you
- Lorraine Giraud