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about Precision Garage Door
Precision Garage Door of Riversidehas received 2907 reviews, averaging 4.82 Stars:
Redlands, CA
Thank you very much for your feedback. Your comments are very important to us as it informs us how our employees are performing in the field.
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Palm Desert, CA
Cody was excellent. Explained the issues very clearly.
- Jack Ryan
Thank you sir for your input...that is how we make sure we are doing the right job for you.
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San Bernardino, CA
I purchased a Voucher from Amazon for a Garage Door Tune-Up. When I called Precision Door Service to redeem the voucher, I spoke to Denali, a very nice and courteous young woman. I was able to schedule a same day appointment. The Service Tech, Dayvon Lemle, was prompt and thorough. He suggested that the spring would need to be replaced. I explained that I was on SS and would not be able to do so until the middle of next month. Dayvon gave me his number and said to call him when I was ready. I am quite pleased with the customer service, as well as with how quickly the response time was.
- Dale C
We are happy to have you in the Precision family and we look forward to serving your future garage door needs.
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Murrieta, CA
Excellent service from Jose Perea. We will call again if need service and will also recommend your company and Jose.
- Jack Hawks
Jose is an excellent technician, whose #1 goal is customer satisfaction.
Fontana, CA
The service guys that came to my place were good. However, they up sold me a number of items and I ended up paying hundreds more than I would have had i gone with someone else. Although the work Jimmy and Johnny was good, I wouldn't recommend this company or use their services again.
- Michael N.
First of all Michael, thank you for your response. We use reviews to help us make sure our service promotes 100% satisfaction. Our technicians are trained to provide up to three options of repair for you to choose the level you are comfortable with, which they did. I am sorry that you feel after the fact that it is not worth it. However, the option you chose provides you an excellent warranty that I hope you will appreciate should you need it in the future.
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Corona, CA
Dayvon was professional, punctual and friendly. He will install a new garage door opener, the 8350 this Tuesday (7/21/15) at my house. Looking forward to a quiet garage door opening, not the racket I have currently installed. I will rate the installation upon completion.
- Tom Szabo
Thank you Tom.
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Riverside, CA
I was told I could get an estimate for replacing the garage door opener to forward to my landlord. Could you please have your tech forward it to me at cherieibogel@gmail.com. Thank you.
- Cherie Bogel
Done. Thank you for giving us the opportunity to serve you.
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Redlands, CA
Had a voucher for reconditioning and roller replacement....both techs really had not seen what was included in the service. Once I showed them the voucher they understood (Admin Dept. should familiarize the techs with the service purchased on the voucher. Secondly, the Techs pointed out the cables that were installed were rather undersized, and I had them replaced with the superior cables offered. The roller replacement was part of the service already purchased. The bearings are fine on my roll up door, and after the sales job, I determined the cables and rollers and spray lube were all that was required. Nice guys, tell them not to try the sales pitch so hard. The door is a little quieter and the cables are now safer than previous.
- Howard Butcher
Your feedback is how we get better and we very much appreciate you taking the time to give us your thoughts.
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Hemet, CA
Your technicians were very thorough in explaining the repairs needed. Gave us a choice of 3 levels of repairs that we could do. They rebuilt the garage door from top to bottom. I was not a fan of the price but satisfied with the lifetime warranty knowing this is the last time we will have a expense on our door.
- Phil Allen
The beauty of the rebuild package is if the parts we use fail during your stay in your home, we will replace the parts with no cost to you. Thanks for allowing us serve you into the foreseeable future.
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Corona, CA
We are very pleased with your service. You came out in one day, diagnosed the problem and installed a new garage door opener in less than 2 hours. Our door not only opens now but is so much quieter! I'm sorry but I don't remember the name of the gentleman who did the work, but he was very nice and professional. Thank you very much.
- Donna/ richard Yorke
Thank you very much for your review. Jose was your technician, whose main goal is customer satisfaction. We are thrilled that your are enjoying the performance of your new opener.
Lake Arrowhead, CA
5 Stars. Mark called us with his ETA, which we really appreciated. He is polite, and answered all our questions. He did a splendid job! He also saved us from having to hire an electrician, which we were so happy about. As far as the website, the first thing that got me to open the link on Google was your name. People like precision. Next, your bios were posted on the website, so we knew you are proud of your techs, and we knew who would be coming out to our house. This is totally exceptional customer service. We would recommend your company to friends. Thank you so much. Walter & Alexandra Vukcevich
- Alexandra Vukcevich
Thank you do much for your feedback. Our success depends on the overall satisfaction of our customers, and customer satisfaction is our number one goal.
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Riverside, CA
Mark was very helpful and professional.
- Teresa Smith
Thank you for your feedback.
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Grand Terrace, CA
Jimmy was great. He explained everything was friendly and got the job done in a timely manner.
- Yvette Rios
Thank you for taking the time to let us know.
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Winchester, CA
Bill Weier was the technician and he did a great job. He was very professional and completed the repairs very quickly. He explained what was needed to repair my problem and also pointed out a few items that needed to be replaced. My only concern is the cost of the repair, it seems expensive but I didn't seek any other bids. I used Precision to repair my mom's garage door about a year ago and they did a great job then as well.
- Mike Hays
Thank for giving us your feedback. Our goal is always do the best job we can for you.
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Riverside, CA
Great service. Fast repair. Little more than I expected to pay but the repair was need. I'd use them again.
- Bill Brant
We appreciate your review of our service.
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Highland, CA
The service was quick and with precision. Thank you.
- Ernest Gonzales
Thank you for your comments.
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Beaumont, CA
Great so far.....can hardly wait to have. New door
- Julie Edwards
Thank you.
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Highland, CA
Johnny and his helper were very professional in preforming the work done on my garage door. Johnny showed me the worn out rollers and what I should do to help the performance and maintenance of the rollers of the door. I am very satisfied with the work they performed and whenever I need other work done you can count on me that I will be calling your Redlands phone number and asking for Johnny to do the work! Teodoro (ted) O. Atencio
- Ted Atencio
Thank you for your comments and we look forward to serving you in the future.
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Temecula, CA
All I can say is wow! I will absolutely never use another garage door company. And here is why. Last night at 6 pm after a long day working outside I went to close my garage door but with an absent mind I had forgotten I left a small metal chain hanging on the corner of the garage that got caught in the track. My garage door contorted and several wheels fell off leaving half the door hanging without support in my garage. OVER MY CAR! I contacted Kellie at Precision Garage and had an email confirmation of my service call by 6:20pm. The email confirmed my address, and even provided the name and picture of the technician who was coming to handle the repair. Shortly after 7 p.m., Don Taylor the owner of Precision showed up to my house. He couldn't have been more profesional and nice to work with. Within minutes he assess the problem and assured both my husband and I that everything would be ok. Cody, his technician arrived minutes after and got to work right away. He was so friendly. The work was completed fast and to perfection. By 8:08pm I received an email with an attached copy of my invoice, that detailed every bit of the repair. The bonus is now my garage door operates better than it did before the incident! Thier rates are so reasonable too. I would have paid just for the improvement of my garage door function. Honestly I can't say enough nice things or recommend this company any higher. Absolute wonderful team, excellent service, honest and reasonable prices. My recommendation: don't even consider another garage door company. Thanks Precision!
- Theresa Sester
Thank you very much Theresa for your comments. We rely on our customer's review of our service to assure ourselves that that we are meeting or exceeding our customers' expectations. We appreciate you, our customer and thank you for your review.
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Temecula, CA
Bill was 100% Excellent. Friendly, called ahead of time, arrived on time....THE BEST !!!! Thank you Bill.
- John Borja
You, our customer is our most important asset and we aim to make you 100% satisfied.
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San Bernardino, CA
Had a new garage door opener installed back in March 2015. The installation was fast, on time and very professional. What I have a big problem with is a with customer service. I order a 2nd remote to be sent by mail, still waiting. Called there office on 3 separate occasions where I was to get a call back from a manager, still waiting. I wonder if I have a real problem if I will get the same ind of response!
- Paul Littlejohn
I don't know how we could have missed or mishandled 3 calls on this subject. However, I spoke with Mr. Littlejohn today, apologized for our apparent mistake(s) and assured him that his remote would be delivered TODAY. And it was.
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Highland, CA
I don't think my husband could have picked a better company to call to replace our garage door spring! Jose Perea was very courteous and efficient in replacing the door spring (with two). We will make sure and call your company for all our garage door repair needs. Thank you!
- Bob & Joan Eck
We will always inform you of the best way to repair your door, and endeavor to leave you 100% satisfied. We are delighted that we met that goal.
Temecula, CA
Mark did a great job, everything works fine. The old opener allowed for a key entry for the water softener co. to replace tanks. The new opener does not, we will have to figure that out. The best thing, WE own a 2005 Toyota with the ability to open the door on the rear view mirror, it has never worked and Toyota has never been any help. Well Mark took 10 minutes and now it works. Cain't thank him enough. I give five stars should be more...
- Allen and anita Fleming
We think our technicians are very well trained and we are happy that Mark could solve your long standing problem. Thanks for your feedback.
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La Quinta, CA
Tech was knowledgeable,bright and personable. Service was on time and well done. Great job.
- Ernest Peterson
Extraordinary customer service is our most important product, and we are happy we provided it to you.
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Temecula, CA
The technician, Jimmy, came out to fix the light on my unit and he was very friendly and he fixed the problem in not time and even gave me a discount. I would recommend this company to anyone.
- Brenda Hank
Our goal is to always do the best job for our customers.
Fontana, CA
when one is looking for a garage door repair man look no further, Jose was outstanding from start to finish as he provided fantastic customer service.. he has done a fantastic job in repairing my garage door in which other companies I have called in the past focused on just selling me a garage door in which I did not need. I will give Jose 5 star rating for a job well done as he went over and beyond the call of duty to ensure my garage door was repaired. we were so pleased with his service and will call this company back if needed for more repairs
- Mike Manougian
Thank you for your review. We provide options for our customers so they are in the best position to make the best choice for them. Thank you that our mission was accomplished.
Corona, CA
I found Precision Garage Door company online June 12. I called at 8 AM to see if they could come out and check the unit at my Dad's. By 10AM Johnny and Devon were there. They had to install a new garage door unit as the other was quite old and not working. They did an efficient and outstanding job. My dad was so excited to get in the garage without having to try 3-5 times of pushing the garage door opener. Happy Father's Day Dad
- Denise Mccormick
We appreciate the opportunity to be a party to making your dad and you happy, and we thank you for letting us know in your review.
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Lake Elsinore, CA
The technician was very professional and fast realy like it Thx
- Daniel Rojas
Thank you very much for your review.
Product:
Redlands, CA
Five Stars We chose Precision because of the $15 discount in Yellow Pages ad. The technician Mark Voight was very professional and did an outstanding job. We will recommend your company to all of our friends and relatives.
- David Slaughter
Thank you for your review and your referrals.
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Victorville, CA
I'm very satisfied with the work they did. I called them late yesterday afternoon. They gave me an appt. for the next morning. They called to say they would be here in 15-20 mins. and they were. They inspected everything, then went right to work. The new guy(sorry forgot name) installed the new springs and did a great job. I'm very happy right now. Thank you guys
- Linda Rime
Your review is very much appreciated.
Product:
(951) 225-4371
(951) 225-4371(951) 331-3254
(951) 331-3254(760) 459-8572
(760) 459-8572(909) 748-5478
(909) 748-5478(909) 279-1442
(909) 279-1442(951) 992-1780
(951) 992-1780(760) 475-9541
(760) 475-9541Office: (760) 530-8540
225 S Civic Drive
Suite 1-2
Palm Springs, CA 92262
Licenses
CA State Contractors License809067
If you are looking for service in the Northern Los Angeles, Pomona, and Ontario areas, please visit:
precisiondoorla.com
I was very impressed with the precision work and professional demeanor Cody Dohaney provided us on July 27, 15. If I ever had occasion to require garage door services again, I would request this particular technician. Alan VanTassel
- Alan Vantassel