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about Precision Garage Door in:
Riverside Area, CA
Precision Garage Door of Riversidehas received 644 reviews, averaging 4.85 Stars:
Corona, CA
Product:
Riverside, CA
Jose Terza did a great job.
- Sherry Chivers
Corona, CA
Jared was very professional and finished the job quickly
- John Cox
Thank you John for your review, it is how we measure how well we are providing our service to the public.
Riverside, CA
My experience with Precision Door was exceptional. The technician was very knowledgeable, prompt, polite, clean and fast. The window of arrival was 4 - 6pm and he was in my driveway at exactly 4pm. I was very impressed with the punctuality. He gave me a solution to the broken spring problem and some ideas for maintaining the door and motor. He was finished with the repair in 30 minutes, also impressive. My only issue is that he did not have any silicone spray to use for servicing the door to make it quieter, and the price was higher than I thought was fair.
- Lisa Alexen
Riverside, CA
Great work and fast, they know what they're doing
- Angel Ochoa
Riverside, CA
the team they sent out was great in and out in an hour did a great job and every thing up very happy
- Lee Nelson
Service Provided:
Product:
Technician: Jose Perea
Riverside, CA
We were very pleased with Jose'. He was friendly and very professional. He represents your company well and should be acknowledged and commended. Elizabeth & Michael Boyd
- Michael Boyd
Riverside, CA
My garage door spring broke at 3:30 in the afternoon. They had an awesome technician, Mike, at my home by 4:45. He was very knowledgeable and gave multiple options to solve my problem. He was quick, efficient and educated me on garage door operations. I would highly recommend them if you need work done with fast and friendly service.
- Alan Lorton
Riverside, CA
Needed repairs in specific city...Repair rep Jose, was extremely professional, knowledgeable and courteous !! An asset to your company !! Thank you for a job well done !!
- Chris Papin
Riverside, CA
Thanks to Mike for putting new springs in my door in about 30 minutes. Great job. I'm gonna change my door and soon and Precision will have my business.
- John Kiser
Product:
Riverside, CA
Jarrod was very professional and informative of the work to be done and was completed in a timely manner. Excellent work from a dedicated individual. He's a keeper. Thanks
- Robert Blythe
Product:
Riverside, CA
Outstanding work, outstanding job. Thank you so much.
- Gary Maines
Product:
Norco, CA
I was lied to by the person on the phone and told they could replace one garage door spring, when the technician showed up he said he could not just change one spring and he would have to replace both springs, the other spring on my door was new so why would I replace it, so I got charged a service fee for nothing
- Ronnie Gilman
Riverside, CA
Very professional, reliable, dependable! Thank you Jose Perea!
- Ray Presto
Corona, CA
Our two garage doors (1 double and 1 single) were not working even though the motors in both were good. The single needed adjustments and a heavier spring while the double needed maintenance service and re-installation of the driver belt. Our technician was Jose Peara and he couldn't have been better. While others have serviced our doors and offered maintenance tips in the past, none where as complete as Jose. The service from the other company was fine but Jose was vastly superior. He was fast, gave complete explanations of what was needed, and, most importantly, he gave more tips and explanations for maintaining the doors. Others gave tips, but they sure missed some important tips when compared to Jose.
- Don Halfhill
Riverside, CA
Fantastic service and very thorough work. These guys came highly recommended by a friend and I was very happy with the job they did. Booking was a snap, a technician was at my home in no time.
- Daniel Young
Riverside, CA
5 STAR ! Professional, courteous, on/ time, knowledgeable. Performed the services I requested the same day, even though the tech had to travel some distance to obtain the parts we needed. I was pleasantly surprised at how easy they made the process . Just 1 one phone call in the morning , and my garGe door problems were repaired before the end of the day. I was so pleased, I entered their Contact info, into my Contact List in my iPhone, so I'll have it in the future, should any of our 3 gRage doors, develop a problem in the future. You can't give a higher recommendation than that. ! Henry W. & Linda L Coil, Riverside, CA.
- Henry and Linfa Coil
Product:
Riverside, CA
Nine months ago I got a new door and Mike Napolitano was the technician they had sent out. He told me my options and I decided on a new garage door. Well, fast forward nine months to a couple weeks ago when I started hearing strange sounds coming from the door as it was opening. I called precision and Mike came out the next day with five star friendly service. He fix the problem and instructed me on what to do annually. I will continue to use and promote Precision Garage Door.
- Cathy Dewitt
Corona, CA
I am very happy with the service and will call again.
- Cynthia Lopez
Thankj you for your review, as your feedback is important in helping us keep on track with extraordinary customer service. Thank for being our customer.
Product:
Corona, CA
Same day 5 star service. Mike Napolitano explained the problem with the broken spring, then explained options for the repair, so was able to make my own decision on repair. Mike was professional & completed entire repair in one hour! Thanks Mike, job well done!
- Ron Bostrom
Corona, CA
I called at 12:15 for routine service and a few remotes. Jose was not only here by 2:00 but he called first to let me know he was in route. He was GREAT! Explained everything and let me know the costs up front. He was in and out and I was able to pick up my son at 3:00. Jose was very professional. I will be a returning customer. I am more than satisfied. Thank you Jose Perea and thank youPrecision.
- Jennifer C
Corona, CA
I was notified they could come early. I was given options so I could decide what was best for me. The technician was honest, friendly, and respectful. He completed the work in an efficient manner
- Carol Rist
Corona, CA
When your garage door torsion springs break and your garage door weighs more than 400 pounds, guess what....you car is locked in your garage. That happened at 7:00 in the morning. After extensive review of all repair companies, Precision's website gave me the confidence to call them. By the afternoon the springs were replaced, cable replaced (they were frayed and another company probably would not have said anything), new rollers installed, etc. The tech. Jose Perea and his assistant Mike worked their magic, with smiles on their faces and personality. I would hire them away if I still had my business....(I retired) Best to you guys! I recommend everyone have Precision evaluate your garage door system BEFORE something drastic happens and your car is "locked up"! Preventative service..not panic service.
- Bruce Sneller
Riverside, CA
I am a repeat customer and called you because of my high satisfaction last time. Dean, your estimator/salesman is tops. I'm sure your technician(s) will be high quality, too, just like he (sorry, I do not remember his name) was the last time.
- Stephen Ansley
Product:
Riverside, CA
Overall satisfied with the work. Jose, the service tech, arrived on time and was polite and professional. The overall cost was about $75 higher than what I was quoted over the phone. I called Precision to see if they could lower the cost a bit to match the phone estimate, but they did not lower the price. Expect to pay a minimum of $324 for a simple spring replacement. The service was completed in about 30 minutes. Jose greased and oiled the other moving parts on the garage opener and overall system. It sounds much quieter and runs smoother. Overall, a great job, just a bit more expensive than what I expected.
- Lance Colmer
Riverside, CA
Excellent customer service by our technician, Mike N. He was on-time, informative, and professional. We truly appreciate a company that stands by their product and hires people that actually care. Thank you!
- Scott and Suzi Huchting
Riverside, CA
Jose arrived in short order. His ability to quickly assess the problems, clearly present his plan for correction, & substantiate the pricing was very impressive. I will continue to use, & recommend, ONE Garage Door Compny, Precision!
- Kenny Doyle
Riverside, CA
Service was good as it has been in the past as well. BUT, I called 3 times and left messages regarding my AAA discount (and or) my Angie's List discount through the customer service telephone line. Now what they did with my messages could not tell you. Even, our tech "Jose Perez" said he will have someone call us back. As a matter of fact, he claimed, he was going to have lunch with boss's, and let them know. This all started back on March 28th and here its April 8th. When someone says they will have someone call us back, they should mean it. Again, recommend this company...I guess so, but insure you get clarification on any discounts BEFORE you have them do anything. Never had this trouble in the past before...i guess this company became to big be over the time. Left messages on the following dates and times; March 28th @ 12:12pm March 28th @ 4:30 pm March 30th @ 10:46 am
- Celiann Lynch
Mrs. Lynch, Thank you so much for your review. Reviews are a major factor in how we measure our performance. I am very sorry that you had such a difficult time reaching us. I attempted to reach you today via the phone number we have on record and did not get an answer. However I see that you paid with a credit card, and I will refund you 10% on the parts which is $77.90. I will do it today and it should appear on your statement up to 5 work days after today. Again, I apologize for your frustration in contacting us. Thank you so much for being our customer and for giving us your feedback regarding our service.
Riverside, CA
Jose came out and was very friendly and helpful. It was a busy day at my house that day and he was very patient with all the chaos. I was given options to find what best fit my needs at the time. I love our new garage door opener and rollers, the door is so quite now :) Also, Jose was very helpful in getting our gate openers programmed as well. Thank you.
- Laura Chacon
Corona, CA
Jeff was great. He was helpful and answered our questions.
- Jana T
Thank you Jana so much for your feedback. It is very important to us to get your feedback, as it helps us to determine if we are meeting our goal of 100% satisfaction.
Product:
(951) 225-4371
(951) 225-4371(951) 331-3254
(951) 331-3254(760) 459-8572
(760) 459-8572(909) 748-5478
(909) 748-5478(909) 279-1442
(909) 279-1442(951) 992-1780
(951) 992-1780(760) 475-9541
(760) 475-9541Office: (760) 530-8540
225 S Civic Drive
Suite 1-2
Palm Springs, CA 92262
Licenses
CA State Contractors License809067
If you are looking for service in the Northern Los Angeles, Pomona, and Ontario areas, please visit:
precisiondoorla.com
Great service and friendly.
- Eugene Alvarez