Garage Door Repair in Riverside & San Bernardino County - Page 47

Darryl Mosely

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Outstanding job done by your technician. Very quick and professional. Answered all my questions and recommended addition services. Great job done by all. Darryl

Martine Roach

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Carlos B. was very professional. He called first and arrived on time. Work was done in a timely manner. Will use them again if needed and I reccomend them highly.

Jean Peterson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I've seen the ads on TV of course, but was 100% convinced to go with your company when the home inspector said he'd used your company before and you did a good job for him. The immediate availability of an appointment was a definite selling point! I just bought a new house and the garage door just wasn't working right - the motor burned out two days after I moved in (not unexpected), so the motor was replaced, new springs put on since we had no idea how old they were, and the technician cleaned all the moving parts on the door - wheels, hinges, the whole works. He just did a complete and thorough job and now the door opens smoothly and so quietly! It's wonderful. I feel safer and more secure now, for sure.

George Kanoff

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Dereck did a great job. Being on a fixed income and 82 years old retired the cost hurt but needed to be done. thanks

Grace Ferris

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Have received excellent service in the past. The technician works quickly, everything done with precision.

Fred Battaglia

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Eric was outstanding and thorough .on time and cleaned the area when done. Thanks Eric for your help and efficiency.

Chuck Fedak

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

This company is awesome. Highly recommend. The service technician called and stated he was en route with an ETA. Arrived and introduced himself and fixed the problem. Explained what he did and was receptive to questions.

Gail Brood

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Good reviews on your website caused us to call. Serviceman, George, was excellent: knowledgeable, courteous, perfect installation. Phone person: pleasant, attentive to details, set up the appointment immediately. We are enjoying the new garage door opener. Thank you.

Jasmine Alcantar

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The best customer service Answer all my questions show me what was causing the problem everything was great

Brett Dunne

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Same day service coupled with people like Shane that know what they are doing and pleasant...YES, I recommend them.

Julie Wolff

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I set up 2 appts to get estimates to fix the garage door. 1st guy that came did a quick assessment then began to give me my options. Replacing springs, rollers, tracks, adjusting cables.... costs ranged from $700 - $3100 depending on how much he replaced and the quality of the materials I selected. ie: galvanized springs vs springs from China. And if I wanted him to do the repairs that day I had to make a decision immediately because he couldn’t guarantee when he could return to do the repairs. Shocked and overwhelmed by all the options and costs, thankfully I let him leave and waited to see what the 2nd estimate would be. What a difference!!! Gilbert Garcia from Precision arrived a few minutes later. He took a look at the situation and determined that he could repair it for less than $400. He was able to remove the existing track, straightened out the slight bend and reinstall it. He said my springs were fine and are actually a better quality the two options the other guy offered. The rollers were fine and didn’t need replacing. He said the cause of the problem was 2 bolts that were too short and over several years had come loose. He replaced them with longer bolts. He tuned, lubed and calibrated. He checked the motor. He made sure everything was in proper working order. Obviously the first guy got $$$$ in his eyes when he realized here is a middle aged woman who clearly knows nothing about garage door repair and he may be able to get hundreds if not several thousand dollars out of her for what I suspect would be inferior materials and workmanship. I will definitely recommend Precision and in particular Gilbert Garcia who I found to be refreshingly honest and ethical and absolutely competent at what he does. Thank you Gilbert

Mike Pierson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jose Perea performed the repair in a very professional manner. He showed and explained the problem to me. I could tell he has worked with this type of problem many times. The repair was completed within minutes. He not only arrived at my location on time but was here much earlier so that I was able to get my car out of the garage. I would rate him a 5 star+. Mike Pierson

Abigail Jopling

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jose was here within an hour of us calling for help. He was super kind and empathetic to our plight. Our door was fixed quickly (and more importantly, correctly). Would 200% recommend.

Nancy Hicok

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My 20+ year old garage door was making horrible noises and running rough. Jorge showed up promptly. Did a super job replacing the the old original springs, bearings, hardware, etc. Jorge was very courteous and professional. He did a great job in a minimum amount of time. Now I'm set for another 20 years. Great job. Thank you so much.

John Viffer( correct spelling is Vissers)

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I am totally disgusted in your customer service! I have a 4 car garage that J needed all new doors... I could not get anyone to contact me back after leaving many calls & emails. Just wanted you to know that I have just ordered from another company!!!

Sherry Petersen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician was awsome. Professional, knowledgeable. The garage springs were replaced just 5 years ago. But could not support the door and failed. I appreciated that he spoke with me not AT me,. He noticed the black flakes on garage floor and on surface of door and did a futer assessment. Pricing is transparent, fair and reasonable. Wish we had called them the first time. Have had 2 previous repairs. Precision is in my contact list, and will refer them to every looking for help. Thank you.

Connor Wallmark

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My 15-year old garage door opener went on the fritz this morning. A courteous Precision Technician was at my house just hours later, and a new unit installed by lunch. I couldn’t be happier with the product or the service.

Lisa Saenz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

On 2/23/2021 one of your technician Shane Stewart came to look at our Guardian garage door opener that was not working. He took about 45 seconds to push a few buttons on the unit and said the motor was gone and we needed to replace the unit and offered us a few options. After making a phone call to my husband at work we opted not to move forward since my husband was extremely upset that this unit was less than 3 years old and should not have gone out so soon. We paid Shane the $49.95 for the service fee. I searched deeper into our files and found the Instruction manual for this unit and when my husband returned home from work he looked over the manual and it took him less than 10 minutes to get the garage door opener to work. We are extremely disappointed in your techs knowledge of the garage door opener (the motor is not fried) and that fact that he would push your 800.00 and 600.00 unit when in fact it wasn't needed. We are requesting a refund of your service charge. You can find all the information needed on Work order # 5398840 Invoice # 03826801. I received your Company's name and phone number directly from Guardian and I will be sending them an e-mail letting them know about the service your tech provided. I hope you take this information and follow up with your business practices appropriately. He also showed up at my door without a mask. I don't have an issue with that but other people might, just a heads up.

Kevin Hull

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Gilbert was our tech. He was prompt, knowledgeable and efficient. He did what he said he was going to do. I was very impressed! Thank you Gilbert :)

Linda Boecker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jose showed up on time, examined the situation and advised that we needed a new garage door opener. The install went quickly, with no problems. He was friendly, helpful and played great music on his cell phone while working :) If we ever needed anything for our garage door, we'll definitely use your service again. Thanks!

Denise Spivey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Speedy sane day service! I appreciate Jorge explaining everything to me and letting me know what I'm up against. I appreciate his excellent customer service! I definitely will be back.

Sharon Vickery

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The salesman was very curtious and kind. I really appreciated the fact that he wasn’t pushy and answered all questions that I had. I would very much refer your company to others. I am a business owner myself and come in contact with a lot of people.

Justine Wood-mikhail

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent job. Employee Derek was very fast and efficient, knew his brands and parts when selecting which door opener to purchase. Very kind, clear and concise. No unneeded bargaining or obscure price cuts. A set price and a complete job makes me really trust this company.

Frances Wilson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The serviceman was on time, my door is 31 years old, but he knew what was wrong, fixed it and was neat and quick. He did discuss the pricing so that I know what I paid for and what to expect in the future and why. This man really knew his business.

Ken Foley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Carlos the technician was outstanding, very knowledgeable and got the job done fast.

Larry Peskin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very happy with your work and Tech carlos

James Taylor

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Prompt appointment. Evaluation of service and needs in a very professional way. Repair was immediate. Excellent, excellent!

Steve Zezula

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jorge was very professional and explained what was wrong with my garage door system and told me about my options to fix the problem. He did the work to fix my door promptly and skillfully. I could not be happier with the service he provided.

Steven Rapp

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

WOW!!! It's not every day you find a company that exceeds your expectations, however, I am so impressed. Called Precision about noon today and within 2 hours they arrived. The technician Jose Perea was fantastic!! Explained everything...installed the opener and I couldn't have been more pleased. Obviously he's done this a time or two...but the attention to detail and professional installation was amazing. Can't wait until my other opener dies.....I will be calling Precision again and requesting Jose as the technician! I couldn't be happier!!!! Outstanding Job!!!

Daniel Montano

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jorge Fortanel did an outstanding job replacing our garage door opener today. His knowledge is beyond reproach. Would recommend and would request him again if/when I need any garage door repair. Outstanding job!