Garage Door Repair Reviews in Temecula, CA (Page 5)

The Tech (Steve Marsh) arrived on time, briefed me on the garage door opener problem, explained all my options and the price of a new garage door opener. We agreed on the price and Steve proceeded to work in a very professional manner Upon completion of the installation he lubricated all the garage door hinges and explained/demonstrated how the garage door opener worked. Steve is very knowledgeable about his CRAFT. I would rank him as a valuable employee to your organization. Should I ever need future service done, I would request Steve to do the job. Ernie

- Ernest Payette

Our goal is always 100% satisfaction. Thank you for your feedback.

I can't say enough good things- or express my gratitude adequately- for the OUTSTANDING service provided by Michael and the Precision team! Firstly, they were extremely polite and professional when I called to schedule my original appointment. Then, when I was forced to reschedule at the last minute, they were more than happy to accommodate me. I really appreciated that! I live in a complex where long-term parking on the street is not allowed. So, when the spring on my garage door broke, I was in a real jam. The door was simply too heavy for me to lift so I HAD to get it repaired. I have experienced some significant financial hardship recently, so I was quite concerned about whether or not I could even afford the repair... very stressful, actually. When Michael arrived, he was very kind and in addition to throughly explaining the repairs that were needed, he bent over backwards to give me the best possible price. He did an excellent job with the repair and gave me useful information about upkeep and a heads up about what might need to be repaired at a later date. I couldn't be happier or more thankful for the quality of products and services I received. Michael and the Precision team took the sting out of a very troubling situation. They were a Godsend, as far as I'm concerned!!! :-D

- Kareen Delconte

Great service

- John Tasevski

5/5 stars. Tech Bill Weier is an asset to your company. Punctual, professional in every way, and very customer service oriented. I would ask him back for any future garage door repairs. No surprises with my service call, just as advertised.

- Tom Notle

The staff at Precision Door was terrific and sent their technicians out quickly. Mike Napolitano did an excellent job. He was friendly, knew the product line and was able to give me options to choose from. I will call them again!

- Susan Arnold

Jose was very pleasant and worked fast. For an unknown reason the electric went off in the garage while he was working on the door. We tried tripping GFI switches but that did not work. I have no idea why and I've now called an electrician. I am just hopeful when the electrician gets the electric working in the garage again that the door will work. I anticipate that will be the case.

- Silver Stapleton

Called for service and scheduled a time. Technician arrived on time and quickly assessed the problem and adjusted and lubed my door and opener. Very efficient and professional. Thank you very much.

- Lily Estrada

A spring broke on my double electronic garage door opener. The door became partially bent and would not budge. My car was trapped. I called Precision and Mike arrived within an hour. He replaced only the necessary parts, added a structural truss and was able to salvage the door. Although 25 years old, the Garage Door looks good as new! And the motor is so much quieter. The price for all the special attention was very reasonable. Thank you Precision and thank you Mike.

- Dan Henley

fast, fix good, work well on day 1. Will keep an eye on the fixed door, and hope things last well (which I think so).

- Ray Tang

Terrific prompt service and our installer Carlos was a pleasure to work with and very efficient. Thank you!!

- Jennifer l Chindlund

On time. And very professional. Had it fixed in less than an hour. It was great.

- Kelly Carpenter

Jose arrived early which was great - assessed the situation and completed the job quickly and efficiently. Thank you so much!

- Don & Nancy Smith

I have called your company for help many time over the years, and have never been disappointed. Your personal are always polite, and very helpful. They see things I don't see and take care of them with out being asked. Great service.

- Allen and anita Fleming

Bill did a great job on our new garage door opener. Everything works great, thanks..

- Shawn Stroud

The work performed was satisfactory however the cost of the garage door bottom strip was excessive - they charged $150 & you can buy online for approximately $60 maximum. I did not see invoice until work was complete as it is electronic.

- Joe Benvenuto

Bill was very good and answered my questions. He is an excellent employee!!

- Martin Digiovanni

Thank you so much for your review. Bill's main objective is make that his customer's are 100% satisfied. Thank you for being a Precision customer.

We had a small hiccup in the process but the team informed us as to situation and what they were doing to fix the issue. On the day of our install the installer open the package only to find that there is no weather seal for garage door in package. He told us he would be back on Saturday between 1-3 since he had a job in Victorville in the morning. He showed up right on time and jumped right in. He was very thorough and cleaned as he went. I would highly recommend these guys for new purchases. I know I will call if anything needs repaired

- Todd Miller

Bill knew exactly the issue and fixed it in the spot. Quick service and a very nice guy!

- Mike & heather Ruff

I thank you for coming out on Sunday Memorial weekend. I was Honored to have Bill Weier, a Proud Veteran do the work. He took one look and knew what the problem was right away.

- Allen and anita Fleming

The Tech (Michael Napalitano) arrived on time, briefed me on the problem, explained all my options, no hard sell, made my decision, and proceeded to work in a very professional manner. I would rank him as a valuable employee of your company. Should I ever need more work done, I would request him to do the job

- John Mccabe

Mike always does a great job...I appreciate your feedback.

Jose is a very knowledgeable Individual. He not only replaced our garage motor, but also provided us with excellent customer service and shared his enthusiasm and devotion to his career

- Ronnie Kasdan

Jose is very enthusiastic about what he does for our customers, and he shares his knowledge and enthusiasm with other technicians, making sure we all are living up to the promise of 100% satisfaction. Thank you for your review of our service.

We used Precision Door a year and a half ago to replace our noisy chain drive opener with a quite belt drive. They were awesome . Fair price, great service. They even helped us download a phone app that acts as a security monitor and garage remote. Yesterday our 15 year old door spring finally snapped. Mike came out in record time to install a double spring system and new hardware. Now our door is quieter than ever and I feel good knowing that the parts have a lifetime warranty. Precision is not the cheapest but you definitely get value. :-)

- Jeff Thill

We appreciate our customers reviewing our service. Our aim is to be the best by providing the best service and the best value. We don't profess to be the cheapest, not our goal, but we do feel that we provide the best trained technicians, best value in service, best quality parts and the best warranty. Thank you for letting us know we are hitting our target.

5 Star service for sure. The service tech was courteous and explained everything very thoroughly. Looking forward to our new garage door installation. I requested to be notified of the install date & time but have not yet been contacted.

- Alice Burris

Thank you for your review, we promise 100% satisfaction.

Your service technician Bill Weier was outstanding !!! He arrived on time and went to work fixing the problem with my garage door. He was very professional and knowledgeable. I would recommend Bill to anyone having garage door issues !!! P.S. Bill also came out on a Sunday . ( Valentine's Day ) WOW !!! Thank You. FIVE STAR SERVICE

- Tom T.

Thank you Tom for your feedback, very much appreciated.

The company was very fast to squeeze me in, as my situation was kind of an emergency! Bill the technician was helpful and explained all my possibilities! Thank you so much!!! We will use you in the future!!!

- Angela Perez

Thank you so much...we appreciate you.

I give them a five star rating. They came out right away and stood behind their warranty. I want to thank Don Taylor for standing behind his service which was over 6 years ago. His repair technicians were great. they were outstanding. Thanks again, A Very Happy Customer

- Roseanne White

We always intend to live out our promise...our warranty should be your peace of mind.

Your technician José was very professional ,no bullshit ,sold the hell out of your company and product. If all your employers are like this you got it made. Very happy and satisfied thank you. Ken

- Ken Richardson

Thank you Ken. Jose believes in what he does and is a great ambassador for our company and service.

Our techichian was very courteous, and professional.

- Richard Davies

Thank you.

All I can say is wow! I will absolutely never use another garage door company. And here is why. Last night at 6 pm after a long day working outside I went to close my garage door but with an absent mind I had forgotten I left a small metal chain hanging on the corner of the garage that got caught in the track. My garage door contorted and several wheels fell off leaving half the door hanging without support in my garage. OVER MY CAR! I contacted Kellie at Precision Garage and had an email confirmation of my service call by 6:20pm. The email confirmed my address, and even provided the name and picture of the technician who was coming to handle the repair. Shortly after 7 p.m., Don Taylor the owner of Precision showed up to my house. He couldn't have been more profesional and nice to work with. Within minutes he assess the problem and assured both my husband and I that everything would be ok. Cody, his technician arrived minutes after and got to work right away. He was so friendly. The work was completed fast and to perfection. By 8:08pm I received an email with an attached copy of my invoice, that detailed every bit of the repair. The bonus is now my garage door operates better than it did before the incident! Thier rates are so reasonable too. I would have paid just for the improvement of my garage door function. Honestly I can't say enough nice things or recommend this company any higher. Absolute wonderful team, excellent service, honest and reasonable prices. My recommendation: don't even consider another garage door company. Thanks Precision!

- Theresa Sester

Thank you very much Theresa for your comments. We rely on our customer's review of our service to assure ourselves that that we are meeting or exceeding our customers' expectations. We appreciate you, our customer and thank you for your review.

Bill was 100% Excellent. Friendly, called ahead of time, arrived on time....THE BEST !!!! Thank you Bill.

- John Borja

You, our customer is our most important asset and we aim to make you 100% satisfied.