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Garage Door Repair Reviews in Temecula, CA (Page 6)
Precision Garage Door of Riversidehas received 267 reviews, averaging 4.81 Stars:
Temecula, CA
Thank you.
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Temecula, CA
All I can say is wow! I will absolutely never use another garage door company. And here is why. Last night at 6 pm after a long day working outside I went to close my garage door but with an absent mind I had forgotten I left a small metal chain hanging on the corner of the garage that got caught in the track. My garage door contorted and several wheels fell off leaving half the door hanging without support in my garage. OVER MY CAR! I contacted Kellie at Precision Garage and had an email confirmation of my service call by 6:20pm. The email confirmed my address, and even provided the name and picture of the technician who was coming to handle the repair. Shortly after 7 p.m., Don Taylor the owner of Precision showed up to my house. He couldn't have been more profesional and nice to work with. Within minutes he assess the problem and assured both my husband and I that everything would be ok. Cody, his technician arrived minutes after and got to work right away. He was so friendly. The work was completed fast and to perfection. By 8:08pm I received an email with an attached copy of my invoice, that detailed every bit of the repair. The bonus is now my garage door operates better than it did before the incident! Thier rates are so reasonable too. I would have paid just for the improvement of my garage door function. Honestly I can't say enough nice things or recommend this company any higher. Absolute wonderful team, excellent service, honest and reasonable prices. My recommendation: don't even consider another garage door company. Thanks Precision!
- Theresa Sester
Thank you very much Theresa for your comments. We rely on our customer's review of our service to assure ourselves that that we are meeting or exceeding our customers' expectations. We appreciate you, our customer and thank you for your review.
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Temecula, CA
Bill was 100% Excellent. Friendly, called ahead of time, arrived on time....THE BEST !!!! Thank you Bill.
- John Borja
You, our customer is our most important asset and we aim to make you 100% satisfied.
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Temecula, CA
Mark did a great job, everything works fine. The old opener allowed for a key entry for the water softener co. to replace tanks. The new opener does not, we will have to figure that out. The best thing, WE own a 2005 Toyota with the ability to open the door on the rear view mirror, it has never worked and Toyota has never been any help. Well Mark took 10 minutes and now it works. Cain't thank him enough. I give five stars should be more...
- Allen and anita Fleming
We think our technicians are very well trained and we are happy that Mark could solve your long standing problem. Thanks for your feedback.
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Temecula, CA
The technician, Jimmy, came out to fix the light on my unit and he was very friendly and he fixed the problem in not time and even gave me a discount. I would recommend this company to anyone.
- Brenda Hank
Our goal is to always do the best job for our customers.
Temecula, CA
5 Stars
- Adolfo Fritz
Great, thank you.
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Temecula, CA
Jose was prompt, clean cut, courteous and professional. Jose didn't try to sell me on things I didn't need, did a complete job and went the extra mile to ensure other functions were in proper working order. Will definitely use Precision again and recommend to others as well. THANK YOU JOSE
- Adam B.
We simply want to provide the best garage door service we can. We appreciate your feedback.
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Temecula, CA
all I wanted was a remote. Instead I get a quote for $1600. BTW the garage door opener is functional and working fine. When I asked about the remote the tech said it was $200 (home is only 10 years old btw) I called MFG they tell me the remote sells for $59. DONT CALL THESE PEOPLE UNLESS YOU WANT TO GET RIPPED OFF>>>>
- Gregory
I spoke with Greg and unfortunately we made mistakes on how this situation was handled. He gave me information that I am using to make sure these mistakes never happen again. Even though I don't like a 1 star rating, I appreciate Greg doing it, as it informs our training procedures in order to get better. I explained this to Greg who was quite helpful and objective with his comments. Thanks Greg, very much appreciated.
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Temecula, CA
A very nice young representative repaired the track for our door after late in the evening I had struck it with my truck... Would have been better if he had had a replacement piece on the truck but you can't carry everything Would recommend your service and in fact one of my neighbors used you that very evening, Thanks again
- David Maxwell
Our service is our best product. Happy we were able to accomodate you, and thank you for the referral.
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Temecula, CA
Quick service - tech went over all the various options - highly recommend
- Bruce Ralston
Thanks for your feedback and your trust.
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Temecula, CA
Prompt, friendly and knowledgeable.
- Jeff Buerster
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Temecula, CA
When I called to book appointment and get estimate I wasn't told that I had to replace two springs when one was broken. The technician told me that was your polity. The person giving estimates should of told me.
- Skip Langellier
I apologize for the confusion. Both of your springs have been lifting your door for the same period of time. When one breaks, you are much better served to replace both springs, as the older spring is likely to break in very short order. Additionally, you save a service charge fee and possibly labor as well. Thank you for your feedback on this issue.
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Temecula, CA
Service was outstanding and quick. Tech was outgoing and professional. I would highly recommend them to anyone
- Jason Whitmore
Thank you very much for your recommendation.
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Temecula, CA
THE SERVICE IS ALWAYS VERY GOOD. THE TECHNICIANS, POLITE AND KNOWLEDGABLE. THE MAIN HITCH WAS WAITING ANOTHER 4 HOURS FOR THE REMOTE TO BE PROGRAMMED. IT WAS NOT TAKEN CARE OF ON THE PREVOIUS VISIT. TOTALING 3 DAYS OF WAITING. THANKS. LINDA DAVIESS
- Jerry Daviess
I have check on this glitch, and as stated, we dropped the ball on this visit. We have addressed it internally, and we certainly apologize for our error. Thank you for your review, as this is one of the processes to help us maintain our quality.
Temecula, CA
Couldn't ask for better service! Bill was polite, reliable and honest. I will recommend Precision Garage Door Service to anyone who needs work done. Thanks!!!
- Karen Lindeberg
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Temecula, CA
Thanks for the fast service and professionalism on the job. Mark Voight was friendly and informative and explained everything he was going to do. Thanks again for all your help.
- Jesus Ramirez
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Temecula, CA
Hi Don, Fast accurate service, Many thanks!
- Trish/james Jenkins
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Temecula, CA
As always, did a great job. You can always count on this company.
- Dan Briones
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Temecula, CA
Cody was on time, did what he said he would do and charged a fair price. Don
- Don Warriner
Temecula, CA
Professional technician and timely response. Great job. Thank you!
- Steve Belknap
Temecula, CA
Jose was prompt, friendly and courteous. He provided options and was clear about the benefits and drawbacks of each choice without being pushy. As a do-it-yourselfer I appreciated Jose's speed and craftsmanship. I was tempted to try doing it myself and am so grateful I didn't!
- James Mclaughlin
Temecula, CA
I give this service 5 stars! Prompt, professional and great service! Thank you! Excellent service! The garage door opens and closes great! YEA!
- Mary Wolf
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Temecula, CA
5 Stars, no doubt! Bill replaced the broken garage door spring on time, per plan and within my budget. Bill's service is excellent, and should be recognized and rewarded!
- Mark Suszko
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Temecula, CA
We couldn't be happier with the quality of our new doors (a double and single) and equipment, and the excellent service we received from Precision. Cody was just great. So was our installer, and the installation. Very well done and fast. Thank you all!
- Cathleen/david Berglund
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Temecula, CA
This was the 3rd time I used Precision for my garage door and as always they did a great job and were wonderful to deal with. I had an emergency situation this last time and they were able to get someone to my house within a couple of hours of me calling them. The repair person who showed up was informative and detailed about everything that he was doing. I highly recommend this company!!!
- Leslie Smith
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Temecula, CA
Excellent Technicians...the openers had problems 24hrs after being installed. The motor on one of the gagrge did not work well. The second tech forgot to program the outsider key pads.. So I am left waiting. Both technicians were courteous and friendly..Not sure when all thiw will be resolved?????
- Cynthia Narine
The problem has been resolved.
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Temecula, CA
Lance Thurlow was my technician and he was on time and very thorough with his repair of my springs. He even came on a Sunday, which is why I called Precision in the first place. Found your add in the local phone book, and will use again when the time comes for door repair. Thanks!!
- Brad Pounders
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Temecula, CA
First let me say that Cody was a terrific person. He is a credit to your company. He was very thorough in his work and thorough in walking us through the functions of the new garage door opener. He was also a very neat person and cleaned up during and when he was done. I Thanked my neighbors (the Bartfelds) for recommending you to me and I would not hesitate to recommend you to my friends. I hope that if I have any problems hat you will take as good care of them as you did with the installation.
- Carol Phillips
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Temecula, CA
The technician was very accommodating in keeping me informed on his arrival time - much appreciated. Very knowledgable and personable.
- Julie Nathanson
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Temecula, CA
Fast, efficient and effective! Jose, the repair guy, knows his stuff!
- Jim Wallace
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Licenses
CA State Contractors License809067
If you are looking for service in the Northern Los Angeles, Pomona, and Ontario areas, please visit:
precisiondoorla.com
Our techichian was very courteous, and professional.
- Richard Davies