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about Precision Garage Door in:
San Bernardino Area, CA
Precision Garage Door of Riversidehas received 294 reviews, averaging 4.86 Stars:
San Bernardino, CA
Thank you so much for your review. We appreciate you as our customer and look forward to serving you in the future.
Product:
Grand Terrace, CA
Always appreciate professionalism and courtesy...thank you Mike!
- Liane Hewitt
Grand Terrace, CA
This is the second time we have used Precision Door Service. The technician arrived on time, friendly and knowledgeable. We had discussed a Senior Discount as advertised in your ad but evidently it was forgotten or ignored. The technician repaired the garage door quickly and efficiently. A five star rating would have been selected but for the lack of ackowledging the Senior Discount a four star rating was given.
- Manuel Baltierra
Highland, CA
Jose, the technician who came over this morning to fix my garage door was a real professional. Dressed well with excellent demeanor. He looked and sounded trustworthy that I did not even doubt that what he was explaining to me about the work to do was very credible. And a he is a veteran like me, with a son in active duty military like me. Winning personality. I will highly recommend this gentleman to people I know who will need garage door service. And I am a repeat customer of your company from 2009!
- Gene Ramirez
I certainly appreciate your review Gene. Input from customers is how we make sure all of our technicians are going that extra mile in serving our customers. Jose goes that extra mile every time, and I will certainly pass along your comments. Thank you for being our customer.
Highland, CA
Fast, knowledgeable, polite, service
- Amy Potter
Thank you Amy.
Product:
Yucaipa, CA
Precision was prompt, polite, and effective. We have bought a lifetime warranty for our garage door.
- Guy Kimbrough
Guy, we will be there when you need us. Thank you so much for placing your trust in us.
Yucaipa, CA
Prompt friendly service with knowledgeable service person
- Pierre Assaf
Thank you for your review, it means everything to us that our service is top notch.
Product:
Redlands, CA
Service was very prompt and courteous. Service tech gave me several options on how to proceed with the repair. I opted for service only, as I found replacement costs higher than I wanted to spend as a tenant. The tech did work with me on various ways I could proceed. He was pleasant and professional.
- Margie
We always try to work with our customers to make sure your door is safe. Safety and customer satisfaction is important to us.
Product:
Redlands, CA
I love the outstanding service that your company provides! Professional techs, very quickly solved my problems with two garage doors. This is the second time that I have used your services. Jose was great! He was an outstanding tech, and quickly identified and repaired the problems.
- Marsha Bird
Marcia, we appreciate you as our client. Our goal is to serve you in the years to come.
Redlands, CA
I would give them a five ! Sevice guy very professional and informative ! I lam very happy with service , I had to reschedule over three times and everyone was super nice !! Thank you
- Angela Munez
Customer satisfaction is one of our most important goals. Thank you.
Product:
Redlands, CA
Our technician Jorden provided us with " Stellar Customer Service"and I would certainly recommend Precision Door Service to everyone.
- Randy Wirtz
Your wonderful comments are very much appreciated, it is reinforcement of our training and our employee.
Product:
San Bernardino, CA
Well this will e long. I called Precision on Monday this week October 10 2016 I stated my Garage door was not working correctly. Out comes Schane. After a quick look he stated the motor is working good, the springs need replaced,he did , no change thew door still does not work,"I guess the motor need to be replaced, we talked and he went to the Truck to call his super, 30 minutes later I go out front and he is gone. I called the office again, I was told the super would call me, Now this was Monday, Today is Friday, I called the office after talking to Home office in FL, they gave me Toi number and I called and told her the program, She stated she would send out a serviceman today, SHE DID HER JOB, at about 2PM Jeff drives in and I show him the problem, He did the survey and list all the problems and also showed me the springs that were put on were to small but would work, also look at his report as to the other problems and was able to find and to correct them by installing a new MOTOR the job is done and I am again convinced that Precision can and will do the job correct. Thank you Jeff and Keep up making customer Happy IF YOU WANT IT DONE AND DONE RIGHT GET PRECISION TO DO IT
- Howard Wicks
First of all, I apologize for the difficulty in the beginning. Our #1 priority is customer service, and our goal is 100% satisfaction every time. Thank you so much for letting me know that we ultimately got it right. We have reviewed this situation, used it as a training focus to correct it for the future. This is our reasoning for asking for reviews...it helps us stay on track for giving the best service in the industry.
Product:
San Bernardino, CA
I live in a very dark, desolate,but beautiful place called Devore! My safety is extremely important and paramount to me and my family. I was having trouble with my door opening, then falling and then unable to reopen door. On this last holiday 5-31-16, I met Jose Perea(WOW). He was so professional and polite, he renewed my faith in contractors(Smile). He new exactly what needed to be done and he knew how to do it!!! My door is quieter, more efficient and I have a whole new system such as motion lighting, wall panel with temperature, date and rotating codes every time I open the door; adding to my safety and security. I can go on and on about Jose but that would take at least week(smile). Oh, not coming on to him, but did I mention that Jose was clean and neat and may I say, not bad to look at(smile). Jose, you made my day, even on a holiday!!!
- Verlene Carey
Thank you so much for your review, we appreciate your feedback.
San Bernardino, CA
On Time for Service, Quick and through repair/ replacement of my door opener. Friendly Service personnel
- Brian Demulling
Our goal is always 100% satisfaction, and we appreciate knowing from you that our service was right on target.
Product:
Redlands, CA
Garage door opener was not able to close. The light was blinking and the door opened up again. Had to touch the key pad again to close or open again. Bill Weier(technician) was able to solve the problem. Nice and pleasant tech. explained the problem.
- Karen Tan
Your review is very much appreciated.
Product:
Grand Terrace, CA
Found you on line, the first contact was good.....Jose came out the next morning and was a very professional. He found the problems explained them to me and after my ok he fixed them. I really enjoyed talking to Jose and would recommend him to anyone. Well done!!!
- Richard Lewis
Jose is the epitome of how we train all of our techs. Our goal is always 100% satisfaction.
Yucaipa, CA
Quick response and very professional job well done!
- William Abernathie
Thank you very much for your review.
San Bernardino, CA
Very professional and courteous. Options were explained clearly and service was excellenr!
- Susan Schill
Elated that you are 100% satisfied, thats our service goal every time.
Redlands, CA
I was very impressed with the precision work and professional demeanor Cody Dohaney provided us on July 27, 15. If I ever had occasion to require garage door services again, I would request this particular technician. Alan VanTassel
- Alan Vantassel
Thank you very much for your feedback. Your comments are very important to us as it informs us how our employees are performing in the field.
Product:
San Bernardino, CA
I purchased a Voucher from Amazon for a Garage Door Tune-Up. When I called Precision Door Service to redeem the voucher, I spoke to Denali, a very nice and courteous young woman. I was able to schedule a same day appointment. The Service Tech, Dayvon Lemle, was prompt and thorough. He suggested that the spring would need to be replaced. I explained that I was on SS and would not be able to do so until the middle of next month. Dayvon gave me his number and said to call him when I was ready. I am quite pleased with the customer service, as well as with how quickly the response time was.
- Dale C
We are happy to have you in the Precision family and we look forward to serving your future garage door needs.
Product:
Redlands, CA
Had a voucher for reconditioning and roller replacement....both techs really had not seen what was included in the service. Once I showed them the voucher they understood (Admin Dept. should familiarize the techs with the service purchased on the voucher. Secondly, the Techs pointed out the cables that were installed were rather undersized, and I had them replaced with the superior cables offered. The roller replacement was part of the service already purchased. The bearings are fine on my roll up door, and after the sales job, I determined the cables and rollers and spray lube were all that was required. Nice guys, tell them not to try the sales pitch so hard. The door is a little quieter and the cables are now safer than previous.
- Howard Butcher
Your feedback is how we get better and we very much appreciate you taking the time to give us your thoughts.
Product:
Grand Terrace, CA
Jimmy was great. He explained everything was friendly and got the job done in a timely manner.
- Yvette Rios
Thank you for taking the time to let us know.
Product:
Highland, CA
The service was quick and with precision. Thank you.
- Ernest Gonzales
Thank you for your comments.
Product:
Highland, CA
Johnny and his helper were very professional in preforming the work done on my garage door. Johnny showed me the worn out rollers and what I should do to help the performance and maintenance of the rollers of the door. I am very satisfied with the work they performed and whenever I need other work done you can count on me that I will be calling your Redlands phone number and asking for Johnny to do the work! Teodoro (ted) O. Atencio
- Ted Atencio
Thank you for your comments and we look forward to serving you in the future.
Product:
San Bernardino, CA
Had a new garage door opener installed back in March 2015. The installation was fast, on time and very professional. What I have a big problem with is a with customer service. I order a 2nd remote to be sent by mail, still waiting. Called there office on 3 separate occasions where I was to get a call back from a manager, still waiting. I wonder if I have a real problem if I will get the same ind of response!
- Paul Littlejohn
I don't know how we could have missed or mishandled 3 calls on this subject. However, I spoke with Mr. Littlejohn today, apologized for our apparent mistake(s) and assured him that his remote would be delivered TODAY. And it was.
Product:
Highland, CA
I don't think my husband could have picked a better company to call to replace our garage door spring! Jose Perea was very courteous and efficient in replacing the door spring (with two). We will make sure and call your company for all our garage door repair needs. Thank you!
- Bob & Joan Eck
We will always inform you of the best way to repair your door, and endeavor to leave you 100% satisfied. We are delighted that we met that goal.
Redlands, CA
Five Stars We chose Precision because of the $15 discount in Yellow Pages ad. The technician Mark Voight was very professional and did an outstanding job. We will recommend your company to all of our friends and relatives.
- David Slaughter
Thank you for your review and your referrals.
Product:
Highland, CA
efficient an reliable
- Manny De sagun
Thank you for your review.
Product:
Yucaipa, CA
just had Precision install a new garage door opener a couple of weeks ago then had a problem I thought was related. It was a door problem, not an opener problem. The repairman fixed it and did not charge. I was willing to pay but He said it was part of the service. Thank you!
- Susan Freestone
We want our customers to be 100% satisfied...thank you for your feedback.
Product:
San Bernardino, CA
5 Stars!!! Thanks for the great prompt service! Jimmy was my tech and he was awesome! Excellent customer service!!
- Tracie Randolph
Thank you Tracie for your feedback. This is how we make sure that 100% satisfaction is not just a slogan.
Product:
(951) 225-4371
(951) 225-4371(951) 331-3254
(951) 331-3254(760) 459-8572
(760) 459-8572(909) 748-5478
(909) 748-5478(909) 279-1442
(909) 279-1442(951) 992-1780
(951) 992-1780(760) 475-9541
(760) 475-9541Licenses
CA State Contractors License809067
If you are looking for service in the Northern Los Angeles, Pomona, and Ontario areas, please visit:
precisiondoorla.com
I hit my garage door with my car, so getting someone to fix it right away was important - the tech showed up earlier than promised, took care of the problem expertly and got everything running better than before! It was an all around excellent experience in a frustrating situation!! I highly recommend Precision Garage Door Service!
- Mary Adams