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Jose Peres gave me excellent service. He was very efficient and helpful! Pleasant to do business with Jose. I would recommend Precision Door Service to all my friends and family!

- Pamela Ohearn

This company hired a terrible technician name Eric Parra who I think had no courtesey, knowledge about customer services. He came to my home this morning 12022021 to give an estimate of my garage. He didn't ask permission to enter my residence. He came to the side gate and bented the metal latches hook to enter. Now I have to fix it. I called to talk to kate or katie who I think is the daughter of the owner = Don Taylor and asked her to speak to the service manager or Don Taylor - the owner. She told me no one was/is available so she will have them to give me a call back. Let's see if they will? Anyway, he demanded that I pay him $50 for his gas & time if I don't buy his sale&service to replace my garage's motor. I told him that no one told me I need to pay for them to come out and give an estimate and if they do, I'd have refuse. I made no agreement with your company about paying you to come out and give an estimate period. He tried a hard sale technique which now aday won't work with consumers! He kept pressed on selling which irritate me. By the way, he didn't wear mask as a courtesey and safety protocol by any business standard to protect themselves and us as a family. I hope Don will read this message and give me a call back.

- Dung Hoag

Jose did a great job on my garage door and he was very professional and cleaned up too I will be using you again

- Joseph Buhr

A good decision to select Precision to replace the broken Power Unit on my garage door. Jorge gave me a fair price and started the replacement immediately. He made several safety suggestions which I bought. He completed the jpb in about 1 1/2 hrs.

- Robert Stilwell

Your choice to use them, and obviously they have other great reviews but here is a little bit about my experience. Disappointed with Precision. Explanation: I saw the Precision advertisement during the Dodgers playoff game. I called, and asked about getting an estimate for garage door repair/replacement. The commercial advertisement states free estimate and when I made the appointment with the call center, I asked about free estimate and was told there is a free estimate. Ultimately, I was charged $50 for an estimate for a 15 minute "review." I sent an email and got no response. I made a few calls calls back to Precision, got the call center again, left message, waited a few days and didn't get a call back. Called again, got the call center, got transferred, and the first person had no idea about the advertisement, got transferred and the second person didn't know what the service charge involved, and I was told the person who could make the decision was out of office (I truly hope all is OK with the person who was out). Now awaiting a Field Supervisor to call me back. I highly doubt I will get a refund, it is only $50, but very disappointed I was told it was a free estimate. I've been updating the house and have ensured I get at least three estimates. I can live with not getting the refund, don't like folks that don't know their own advertisements, can't explain the service received, and waiting for phone calls. I know, I went a little "karen-ish" here (and I apologize for offending anyone by using the previous term). Just sharing my experience.

- Duke Steppe

Carlos came out to do the work/service on our garage door opener. He was very professional and courteous. As far as I can inspect/see, he did outstanding work!! He explained everything he did and had a few suggestions. THANK YOU, CARLOS & PRECISION DOOR SERVICE DAN BLAIR(NDFAN)

- Dan Blair

My experience with Precision Garage door today keeps me coming back. I needed (urgently) repair to the frame of my garage door. I called yesterday...appointment this morning, fabulous!! Eric Parra was my technician and he was wonderful! He explained everything and repaired the framed within minutes!!! The office staff is always so accommodating and sweet. Thanks to you all for effectively handling my garage door issues so professionally!!

- Sally j Walker

greart service.

- Robert Lozano

Reviews online

- Rose Smith

Great guy. Helpful honest on time Highly recommend this company

- Bob Berney

I cannot say enough about the professionalism of the technician, Jorge Fontanel who repaired our door. Jorge explained everything in a clear and concise manner. He answered all questions completely. Precision Garage Door Service is a company we will now be using for annual service. We will have no problem giving Jorge/Precision Door an excellent recommendation to anyone who asks.

- Linda Allebaugh

The technicians were knowledgeable and were able to determine the problems with my garage door and opener. They were friendly/professional and provided me with two options to make the necessary repairs. They explained everything that was going to be done. They were able to start and complete the work while on site - no need to go get parts and return.

- Jeff Carter

We needed service on our garage door. It was making an unfamiliar sound when it closed. Eric Parra came and explained that our door was nearing the end of its life where spring, rollers, etc. would possibly brake or stop working soon based on the age of those parts. In the end, he reconstructed our garage with all new parts. He was very courteous and professional at all times.

- Richard Ross

Jose was great! Very satisified!

- Ron Redfern

Eric arrived on time & diagnosed the issue within seconds. Took immediate action to save me a heavy repair bill if he hadn’t acted immediately. We truly appreciate his professionalism & knowledge of the systems. Excellent job!

- Henry Hamby

I can truly say Precision is everything their website says it is. Our spring broke and both of our vehicles were trapped inside and we could not budge the garage door. We called about 8:30pm and they had sent out a Tech Jose Perez the next morning and in under an hour we were back in business. Jose was great to deal with. I highly recommend them.

- Larry Rookhuyzen

Eric, the service tech was extremely helpful and polite. Was great at explaining my options.

- Susan Reading

excellent service

- William Matthews

Great job ! Very nice guy

- Lorena Gomez

First, Jose came by to do an evaluation. Then he arranged for Carlos to come by (three days later) to do the repair work. Within about 10 minutes after Jose left and he called and asked if it would be OK if Carlos came by that afternoon to do the repair work. Of course, my answer was yes. Carlos showed up about 30 minutes before the agreed time bracket of which I had been advised. He was cleaning up about 30 minutes after he showed up to begin his work. His workmanship, efficiency, and friendliness were superb.

- Mike Goldware

We noticed one of our two garage doors (purchased from PDS about 10 months ago) was making some "new" noise. A call to the dealer got us an appointment the very next day, which surprised us. The tech showed up within the 2-hour window, lubed and adjusted the spring, rollers and door opener drive...and the problem was quickly solved. He also answered our questions about warranties (3 years on the hardware, lifetime on the opener). Courteous, competent, and professional!

- Mark Summers

Carlos from Precision Garage Door came and diagnosed the problem why my door kept kicking back up and fixed the problem. He went above and beyond just repair informing me or the new parts available to improve door movement and sound. Thank you Carlos a job well done !

- Ray Blackburn

Precision had same day appointments on 4th of July weekend. Eric came out on time and promptly replaced the springs. A1 service

- Susan Kodama

Representative was very polite, helpful and informative

- Sandra Padilla

I called several places and they were the only ones who called me right back and set up an appointment for the next day. Derek came out to give me a quote to replace all the mechanics on my garage door that wasn’t working. He gave me several options and when I picked the best one for me, he started the job right then and had everything completed within the next hour. He walked me through how everything worked and told me if I had any questions or problems, to call him and he would come right back over and fix it. I would definitely use them again.

- Michelle Bailey

Excellent service. Received arrival call. Eric arrived on time. Job completed quickly.

- Charlotte Malcom

Derek was extremely skilled and efficient. Was able to identify and fix the problems with my garage door immediately. Very professional and friendly as well. Thank you Derek....

- Norma Berrellez

Repaired done quickly Working great now Thanks for a good job

- Byrl Hicks

I called many places they were all booked so I just Googled and your business came up Jose Perea came out friendly and fast service explained everything Love my new garage opener

- Janet Austin

Carlos was my installer. Our appointment was set for 10:00 a.m. but Carlos called to ask if he could come sooner which was perfect for us. He tested my old LiftMaster screw drive unit and determined that is was not repairable due to age and the difficulty in getting parts. He showed me the broken pieces which were causing the unit to fail. Even though the motor still worked, the connection to the screw drive was the problem. He suggested replacing my unit with either a belt drive or a chain drive. He gave me a $100 discount if I purchased the unit he had on the truck. He worked quickly to remove and replace the opener. After he was done, he reprogramed my remote to work from my new car but my older car could not be programed with the new unit. He was polite and patient explaining all the features of the new unit. It was more than I was expecting to pay, but since my unit could not be repaired, replacement was necessary. Good job, Carlos!

- Stuart Steingraber