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about Precision Garage Door in:
Riverside Area, CA
Precision Garage Door of Riversidehas received 613 reviews, averaging 4.86 Stars:
Riverside, CA
Riverside, CA
We are very happy with the service we received from Jose Perea this morning. We contacted a couple of other companies about our garage door not closing properly, but we were not impressed with those conversations. We had a much better response from Precision and were scheduled for the next morning. Jose arrived as scheduled and quickly diagnosed several problems with our garage door. He gave us several options and explained costs and consequences clearly. We chose to have the current 16' by 7' garage door reinforced, plus replacing old springs and opener motor. Jose worked very quickly and efficiently, explaining in a friendly manner as he went along. The results were impressive with much better operation of the door. He told us we will be good to go for a long time to come, even though we elected to keep our old door, saving considerable money. You will get excellent service and results if Jose does your job. Thanks, Jose! P.S.: We got more done than the only one choice allowed for service and product purchased in this review site.
- Cody Palmer
Riverside, CA
Excellent job by Jose Perea, did not charge extra for me watching in spite of what my wife said. All kidding aside, very professional, made the installation look simple. Very pleased with the LiftMaster 8500W side mount opener. Jose even programed my vehicles to open the garage door before he left and hauled away all the trash and old opener as part of the service.
- Glen Newman
Corona, CA
Carlos arrived ahead of time and immediately assessed the problem and provided a fix for the door. Made some recommendations which we agreed to and completed the repairs about 1 1/2 hours later. Would recommend Carlos, very personable!
- Doug Herr
Riverside, CA
Precision guys get right to work assessing the problem, giving customer a quote to fix the issue, & how long the appointment will take to complete. They answer questions & are friendly & knowledgeable plus arrive on time. Their work is guaranteed. Outstanding service!!
- Gail Hill
Product:
Riverside, CA
World Class Service from Jose. KUDOS’S Jose ???????? Thank you….???? Willie & Evangeline Demby Friday 1/14/22
- Evangeline Demby
Riverside, CA
Eric provided kind, professional service to my garage door I will use them again for continued maintenance????????????????????
- Karen Pitre
Corona, CA
Garage door Stopped working so I made a call to Precision because that’s who installed the garage door 12 years ago. Talked to the receptionist, she was very nice, casual but professional. She arranged to have somebody come out the same day and within three hours, Carlos was at my door. Because of the age in my garage doors are insulated so they were fairly heavy they didn’t have the strength to close it anymore. Carlos how do unit on his truck that he can replace the garage door opener While he was at my house. Another hour and he was finished new sensors wall openers garage door motor unit everything the new rails the whole unit. Very nice gentleman and I would Highly recommend Precision to anybody that needs them. I will definitely be contacting them in the future should the need ever arise
- Ken Waters
Service Provided:
Product:
Technician: Carlos Barragan
Corona, CA
Fast and excellent service. Jose was professional and very knowledgeable. Thank you so much for the excellent service.
- Gabriel Godinez
Corona, CA
I called Precision the evening of 12/30/21 because of broken tension cable. they scheduled the repair for 12/31/21 between 10am-12pm. The technician, Benjamin Urbino arrived at 9:45am and the estimate ready by 10am. He replaced all the moving parts by 11:30am. My wife and I were very pleased with Bennie's efficiency, courtesy, professionalism and overall nice young man. we were also pleased with the staff's telephone courtesy. Thank you< John & Eva Alwardt Also thank you for the veteran discount
- John Alwardt
Product:
Corona, CA
Your technician George was very knowable and able to repair my garage door in a timely and professional manner. I would recommend your company to my friends. Work performed was to change all door hardware including the springs, cables, and rollers. A new opener was also purchased and installed.
- Robert Linkenhoker
Riverside, CA
Showed up on time. Technician knowledgeable and friendly and open to questions. In and out… Garage door works wonderfully!
- Greg Willams
Product:
Riverside, CA
Your representative was very informative and knowledgeable…… he seemed very confident and professional during our interaction. He quickly diagnosed the problem and gave viable solutions.
- Theresa Kirtley
Corona, CA
Carlos was amazing - took the time to explain all our options Felt he was very honest and represented the company well.
- Fred Myers
Corona, CA
very pleased with your service once again. Carlos Barragan is an excellent tech and a credit to your company. Very professional and thorough and extremely personable. I always recommend your company when people are seeking help with their garage doors etc.
- Jane Anderson
Riverside, CA
This was my first use of Precision for my garage door service. Everything went great from 1st contact to job completion. Carlos was very helpful, educational & completed the job timely and with excellent work quality.
- Rick Martin
Corona, CA
Jose Peres gave me excellent service. He was very efficient and helpful! Pleasant to do business with Jose. I would recommend Precision Door Service to all my friends and family!
- Pamela Ohearn
Corona, CA
This company hired a terrible technician name Eric Parra who I think had no courtesey, knowledge about customer services. He came to my home this morning 12022021 to give an estimate of my garage. He didn't ask permission to enter my residence. He came to the side gate and bented the metal latches hook to enter. Now I have to fix it. I called to talk to kate or katie who I think is the daughter of the owner = Don Taylor and asked her to speak to the service manager or Don Taylor - the owner. She told me no one was/is available so she will have them to give me a call back. Let's see if they will? Anyway, he demanded that I pay him $50 for his gas & time if I don't buy his sale&service to replace my garage's motor. I told him that no one told me I need to pay for them to come out and give an estimate and if they do, I'd have refuse. I made no agreement with your company about paying you to come out and give an estimate period. He tried a hard sale technique which now aday won't work with consumers! He kept pressed on selling which irritate me. By the way, he didn't wear mask as a courtesey and safety protocol by any business standard to protect themselves and us as a family. I hope Don will read this message and give me a call back.
- Dung Hoag
Riverside, CA
Jose did a great job on my garage door and he was very professional and cleaned up too I will be using you again
- Joseph Buhr
Riverside, CA
A good decision to select Precision to replace the broken Power Unit on my garage door. Jorge gave me a fair price and started the replacement immediately. He made several safety suggestions which I bought. He completed the jpb in about 1 1/2 hrs.
- Robert Stilwell
Riverside, CA
Your choice to use them, and obviously they have other great reviews but here is a little bit about my experience. Disappointed with Precision. Explanation: I saw the Precision advertisement during the Dodgers playoff game. I called, and asked about getting an estimate for garage door repair/replacement. The commercial advertisement states free estimate and when I made the appointment with the call center, I asked about free estimate and was told there is a free estimate. Ultimately, I was charged $50 for an estimate for a 15 minute "review." I sent an email and got no response. I made a few calls calls back to Precision, got the call center again, left message, waited a few days and didn't get a call back. Called again, got the call center, got transferred, and the first person had no idea about the advertisement, got transferred and the second person didn't know what the service charge involved, and I was told the person who could make the decision was out of office (I truly hope all is OK with the person who was out). Now awaiting a Field Supervisor to call me back. I highly doubt I will get a refund, it is only $50, but very disappointed I was told it was a free estimate. I've been updating the house and have ensured I get at least three estimates. I can live with not getting the refund, don't like folks that don't know their own advertisements, can't explain the service received, and waiting for phone calls. I know, I went a little "karen-ish" here (and I apologize for offending anyone by using the previous term). Just sharing my experience.
- Duke Steppe
Riverside, CA
Carlos came out to do the work/service on our garage door opener. He was very professional and courteous. As far as I can inspect/see, he did outstanding work!! He explained everything he did and had a few suggestions. THANK YOU, CARLOS & PRECISION DOOR SERVICE DAN BLAIR(NDFAN)
- Dan Blair
Riverside, CA
My experience with Precision Garage door today keeps me coming back. I needed (urgently) repair to the frame of my garage door. I called yesterday...appointment this morning, fabulous!! Eric Parra was my technician and he was wonderful! He explained everything and repaired the framed within minutes!!! The office staff is always so accommodating and sweet. Thanks to you all for effectively handling my garage door issues so professionally!!
- Sally j Walker
Riverside, CA
greart service.
- Robert Lozano
Corona, CA
Reviews online
- Crafty Smith
Riverside, CA
Great guy. Helpful honest on time Highly recommend this company
- Bob Berney
Riverside, CA
I cannot say enough about the professionalism of the technician, Jorge Fontanel who repaired our door. Jorge explained everything in a clear and concise manner. He answered all questions completely. Precision Garage Door Service is a company we will now be using for annual service. We will have no problem giving Jorge/Precision Door an excellent recommendation to anyone who asks.
- Linda Allebaugh
Riverside, CA
The technicians were knowledgeable and were able to determine the problems with my garage door and opener. They were friendly/professional and provided me with two options to make the necessary repairs. They explained everything that was going to be done. They were able to start and complete the work while on site - no need to go get parts and return.
- Jeff Carter
Corona, CA
We needed service on our garage door. It was making an unfamiliar sound when it closed. Eric Parra came and explained that our door was nearing the end of its life where spring, rollers, etc. would possibly brake or stop working soon based on the age of those parts. In the end, he reconstructed our garage with all new parts. He was very courteous and professional at all times.
- Richard Ross
Riverside, CA
Jose was great! Very satisified!
- Ron Redfern
(951) 225-4371
(951) 225-4371(951) 331-3254
(951) 331-3254(760) 459-8572
(760) 459-8572(909) 748-5478
(909) 748-5478(909) 279-1442
(909) 279-1442(951) 992-1780
(951) 992-1780(760) 475-9541
(760) 475-9541Licenses
CA State Contractors License809067
If you are looking for service in the Northern Los Angeles, Pomona, and Ontario areas, please visit:
precisiondoorla.com
Technician Jorge was amazing, listened to my concerns and took care of a LOOOOOONG STANDING repair request I had since August of 2021. I originally suggested/referred Precison to friends asking for a garage door company. But, I will no longer recommend your company. I've called since August to make a simple repair to my LED light, tech came out that first call and that was it. I've made multiple calls, left messages for manager and NO ONE CALLS BACK OR SENDS OUT A TECH TO FINISH THE REPAIR. SUUUUPER DISAPPOINTED WITH MANAGEMENT
- Ty Te