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about Precision Garage Door
Precision Garage Door of Riversidehas received 2907 reviews, averaging 4.82 Stars:
Banning, CA
We know you will enjoy your new door. Your comments are very much appreciated.
Product:
Redlands, CA
Service was very prompt and courteous. Service tech gave me several options on how to proceed with the repair. I opted for service only, as I found replacement costs higher than I wanted to spend as a tenant. The tech did work with me on various ways I could proceed. He was pleasant and professional.
- Margie
We always try to work with our customers to make sure your door is safe. Safety and customer satisfaction is important to us.
Product:
Redlands, CA
I love the outstanding service that your company provides! Professional techs, very quickly solved my problems with two garage doors. This is the second time that I have used your services. Jose was great! He was an outstanding tech, and quickly identified and repaired the problems.
- Marsha Bird
Marcia, we appreciate you as our client. Our goal is to serve you in the years to come.
Murrieta, CA
They came after hours, very professional and quickly took care of the problem.
- Vicky Grigoli
Our goal is 100% satisfaction, thank you.
Product:
Redlands, CA
I would give them a five ! Sevice guy very professional and informative ! I lam very happy with service , I had to reschedule over three times and everyone was super nice !! Thank you
- Angela Munez
Customer satisfaction is one of our most important goals. Thank you.
Product:
Temecula, CA
The Tech (Michael Napalitano) arrived on time, briefed me on the problem, explained all my options, no hard sell, made my decision, and proceeded to work in a very professional manner. I would rank him as a valuable employee of your company. Should I ever need more work done, I would request him to do the job
- John Mccabe
Mike always does a great job...I appreciate your feedback.
Product:
Redlands, CA
Our technician Jorden provided us with " Stellar Customer Service"and I would certainly recommend Precision Door Service to everyone.
- Randy Wirtz
Your wonderful comments are very much appreciated, it is reinforcement of our training and our employee.
Product:
Lake Arrowhead, CA
Michael M. was my technician. He came and explained in detail what needed to be done. He did an excellent job and was a very pleasant and professional person. I cannot thank him enough.
- Sandy Meehan
Customer service is our #1 priority. I appreciated you giving your feedback, it reinforces that we are doing the right thing in the field.
Product:
Beaumont, CA
Very pleased with the service response and technician's knowledge. Their tech's always display a courteous demeanor and make every effort to complete the job expediently and efficiently. Also their product range is great.
- Dusty Taylor
Thank you for your review. We strive to be the best in the industry, and I appreciate your endorsement that that is the quality of service that you received.
Product:
San Bernardino, CA
Well this will e long. I called Precision on Monday this week October 10 2016 I stated my Garage door was not working correctly. Out comes Schane. After a quick look he stated the motor is working good, the springs need replaced,he did , no change thew door still does not work,"I guess the motor need to be replaced, we talked and he went to the Truck to call his super, 30 minutes later I go out front and he is gone. I called the office again, I was told the super would call me, Now this was Monday, Today is Friday, I called the office after talking to Home office in FL, they gave me Toi number and I called and told her the program, She stated she would send out a serviceman today, SHE DID HER JOB, at about 2PM Jeff drives in and I show him the problem, He did the survey and list all the problems and also showed me the springs that were put on were to small but would work, also look at his report as to the other problems and was able to find and to correct them by installing a new MOTOR the job is done and I am again convinced that Precision can and will do the job correct. Thank you Jeff and Keep up making customer Happy IF YOU WANT IT DONE AND DONE RIGHT GET PRECISION TO DO IT
- Howard Wicks
First of all, I apologize for the difficulty in the beginning. Our #1 priority is customer service, and our goal is 100% satisfaction every time. Thank you so much for letting me know that we ultimately got it right. We have reviewed this situation, used it as a training focus to correct it for the future. This is our reasoning for asking for reviews...it helps us stay on track for giving the best service in the industry.
Product:
Mira Loma, CA
Late Sunday afternoon, our 13 year old garage door opener died. You dont appreciate that technology until you have to open the garage door by hand. I called your local number and the phone was answered in under two minutes. To our pleasant surprise, a tech showed up in under an hour. By the end of dinner, we had a replacement garage door opener installed. Amazingly responsive and professional service.
- Thomas Tan
Usually if needed we will show up in under 4 hours. We know that many of our clients need prompt service and as company that operates 24/7 we can do it. Thanks for being our client.
Product:
Beaumont, CA
Jose was very personable and a great representative of Precision. He explained my options and found that with a broken spring and motor to replace the whole system. The new opener is modern (WIFI), dual lights and remotes, so I can open the door with my built-in remote in my car or use my smart phone. A neighbor, two doors down, has the same problem with his door and I recommended Precision. Great job Jose.
- Richard Carter
Thank you so much for your referral of your neighbor. We will give him the same professional service we gave you. Our goal is always 100% satisfaction, every time.
Service Provided:
Product:
Technician: Jose Perea
Menifee, CA
Out of the blue my automatic garage door opener stopped working properly so I called PRECISION OVERHEAD GARAGE DOOR SERVICE and was so happy that I did. Their technician Bill identified the problem immediately and it was a minor one, which I was happy about. Bill was friendly, knowledgeable, and just a pleasure to work with. A great big thank you to Bill and Precision Garage Door Service!!!
- Kendra Roberts
Our goal is to always evaluate the problem completely and offer the best option. Happy that we served you well. I appreciate your feedback, very important to us.
Product:
Menifee, CA
From the time I called and spoke to Maryn she was very informative, when I told her what's was going on with my garage. The tech Jose came out in a few hours and was absolutely great! I am so please with the service and our new garage opener works fantastic & it's no noise like my old one!! Very up to date with being able to connect with my cell phone as a remote. 5+ stars service. Thank you! ????????
- Alicia
The technology in our new garage door openers is fantastic as you mention. I appreciate your feedback on the quality of our service, as our goal is to be the best. Thank you for being our customer.
La Quinta, CA
Sales rep showed up on time and spent a lot of time with me. Would have purchased doors but cancelled contract on house. When I do find a house and get through the inspection and need a garage door this is my company!
- Debbie Davis
Thank you for considering us for your garage door needs. We represent all of the major door companies and look forward to working with you in the future. We appreciate your review of service on this appointment.
Product:
Hemet, CA
Was easy setting appointment for repair. Service was fast & freindly. Only had mix up with appointment seter as to what was right part & price, Shane said they had priced the smaller springs that would have worked but not lasted as long. Was to busy and forgot to give your tec my $30 of coupon shame on me. Thanks for fast service, would definlety recomend. Hard to get same day service and be charged extra.
- Chuck Proze
We guarantee service at no extra charge within 4 hours or we will waive the service charge fee. Thank you for your review.
Product:
La Quinta, CA
Precision has helped us twice with a noisy / repair needing garage door and they were fast, efficient, friendly and cost effective both times! Thank you for keeping our door moving smoothly!
- Cathy O'connell
Our goals are cost effective repairs and 100% satisfaction every time. Thank you for reinforcing what we do every single day. Your input helps us in knowing what we need to correct when necessary. Thanks for being our customer.
Product:
Corona, CA
Our technician was very prompt and courteous. He was very knowledgeable and advised exactly what was wrong with our garage door and how we could best fix the garage door problem and what the charges would be. I would recommend Precision to anyone that is in need of garage door repairs or a new garage door. Thank you for providing such a courteous, knowledgeable and efficient technician.
- Janet Weiman
We train our techs to be most effective with their knowledge of garage doors and repairs. We also hire people with great customer service skills, that includes those skills that you acknowledged. Thank you for your feedback, as it either reinforce what we are doing, or let us know what we need to correct.
Beaumont, CA
Wonderful and professional service! Thank you! 5 star service hands down
- Trish Weston
Thank you for reinforcing our intentions with your comments.
Corona, CA
Mike was very helpful. They changed my door a couple of years ago . I am happy with their service
- Usama Labib
Your feedback is very much appreciated.
Product:
Winchester, CA
5 Star rating for Jose. He was thorough in explaining our options and there were no hidden fees. He arrived on time and did the job well. I would recommend him to friends and family. Our garage door is opening and closing smoothly and quietly.
- Cara Dawson
Jose represents our company very well. He is the epitome of what we train all of our technicians to be. Thank you for your comments.
Palm Springs, CA
We were very much pleased with the professional skilled service performed by Precision. The technicians were well trained and courteous, arrived on time and expedited their work efficiently.
- Joe Ambrose
We recognize that there are perhaps many other things that you would rather be doing than waiting for a garage door technician. We strive to always be there at the beginning of the hour, and to make your repair as pleasant as possible. Thank you for taking the time to let us know your thoughts.
San Jacinto, CA
employee was courteous and knowledgeable. fixed my problem in a few minutes price was better than the last guy. problem is door started acting up the next day. will call them back out. will see if they will charge me again.
- John Zdeb
No sir we should not charge you for that. It is more than likely a warranty situation.
Product:
Corona, CA
Prompt, friendly, professional. Replaced garage door springs within an hour. Garage door works like a charm. Yes, I would recommend your company.
- Deborah Mullaly
Thank you for your feedback, and we would very much appreciate your recommendation.
Corona, CA
Jose arrived on time and explained entire problem and what needed to be done. He was respectful, intelligent and understanding of my needs. He quickly and efficiently installed necessary equipment. Everything worked exactly as described and I 100% believe he sold me nothing I didn't need. Door works better than ever and no longer squeaks and groans. Jose is a great guy...I wish he were my neighbor! Would recommend Precision to anyone.
- Janet Hillis
Jose is a great guy and a great technician. Thank you for your words, they matter. We would appreciate your recommendation of Precision Door.
Wildomar, CA
Mike Nap came out and replaced the rollers and finished quickly. This is the second or third time I have used your company. Thanks for a job well done.
- Tom Copeland
Thank you for your review of our service and for being one of our many repeat customers.
Product:
Lake Arrowhead, CA
Very well done quick and very prompt. I will use this service again.
- Norman Rowbury
Thank you for your thoughts, very valuable to us in staying abreast of the quality of our service.
Product:
Apple Valley, CA
prompt service appreciated
- Robert Reidel
Thank you.
Product:
San Bernardino, CA
I live in a very dark, desolate,but beautiful place called Devore! My safety is extremely important and paramount to me and my family. I was having trouble with my door opening, then falling and then unable to reopen door. On this last holiday 5-31-16, I met Jose Perea(WOW). He was so professional and polite, he renewed my faith in contractors(Smile). He new exactly what needed to be done and he knew how to do it!!! My door is quieter, more efficient and I have a whole new system such as motion lighting, wall panel with temperature, date and rotating codes every time I open the door; adding to my safety and security. I can go on and on about Jose but that would take at least week(smile). Oh, not coming on to him, but did I mention that Jose was clean and neat and may I say, not bad to look at(smile). Jose, you made my day, even on a holiday!!!
- Verlene Carey
Thank you so much for your review, we appreciate your feedback.
Banning, CA
I have only dealt with Precision twice once for the door installaltion and today when my outside garage door pad wan't functioning. In both cases I was impressed by the Techs, timely,efficient and thorough. A complete 5.
- Pat Kahler
Thank you Pat for your feedback. It helps us stay on top of our service. And thank you for being one of our family of customers.
Product:
(951) 225-4371
(951) 225-4371(951) 331-3254
(951) 331-3254(760) 459-8572
(760) 459-8572(909) 748-5478
(909) 748-5478(909) 279-1442
(909) 279-1442(951) 992-1780
(951) 992-1780(760) 475-9541
(760) 475-9541Office: (760) 530-8540
225 S Civic Drive
Suite 1-2
Palm Springs, CA 92262
Licenses
CA State Contractors License809067
If you are looking for service in the Northern Los Angeles, Pomona, and Ontario areas, please visit:
precisiondoorla.com
We just want to thank Mr. Gonzalez for his professional service. He explained everything very clearly. Our garage door works perfectly and we have peace of mind now. Thank you again and we would not hesitate to recommend or call PDS for service again.
- Calvin Hotz