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Precision Garage Door of Riversidehas received 2807 reviews, averaging 4.82 Stars:
Beaumont, CA
Lake Arrowhead, CA
Gilbert showed up on time and made both garage door operate like new. Thank you for that! The only item I found a bit off is the large chunk of garage siding he took off so that the garage door trim wouldn't scape the siding. It would have looked better to just sand off the trim. I tried staining. But it still looks pretty bad. We talked about doing what he did but when we talked it was just a small area 1/2" by 4". The chunk he took out was 1" by 11".
- Bob Wyka
Riverside, CA
Excellent service. No problems and very courteous.
- John Moot
Thank you so much for your review. You gave us 4 stars and we appreciate that, but our goal is always 100% satisfaction, Obviously, we missed the mark a bit, and will be looking for how we can always achieve a perfect review of 5 stars. Customer service is our #1 product.
Temecula, CA
The service was fast, professional and friendly.
- Tim Robarge
Thank you so much for your review.
Victorville, CA
Well done web site and good reviews attracted me. A waived $49.99 travel to my home fee with work performed made it even sweeter. $89-109 for an INSTALLED door cable. Acceptable. Installing a $5 brace ? I figured $150-$200 tops. Then I get the $358 bill. Blew my mind. Does my door work. Yes. Was the tech professional and courteous. Yes. Am I happy with the service. Yes. Am I happy with that bill. No.
- Gustavo Facio
Thank you Mr. Facio for your review. I am sorry that you are not happy with the final invoice. With many mechanical systems it is difficult to visually determine what is causing a malfunction. Our process is to totally inspect the garage door system so you know the condition of your system. Then we inform you of what it costs for variations of the repair, and have you decide how much of the repair you want done. Obviously you are happy with the proper functionality and safety of your door, which is most important. We use the best parts for our repairs, so even though you paid more than you expected, it is a great value. Thank you so much for being our customer.
Lake Elsinore, CA
Very nice and professional tech (rudy), fast installation, very good quality opener...love their whole set up, from the time I called to set up the appointment to the time he came and installed the opener.
- Nonso Metu
Riverside, CA
My garage door service was excellent. The service technician appeared at my house on the very same morning that I phoned Precision Door Service to arrange for the broken spring on my garage door to be repaired. The technician (Jose Perea) was friendly, worked quickly, and answered my questions cheerfully. He also lubricated my door's hinges and the drive screw on the door opener without my asking. When repairs were done, he demonstrated that the new springs that he installed exerted the correct amount of lifting force, so that the door's weight was exactly counterbalanced by the springs. My wife and I were completely satisfied with Mr. Perea's repair job, which was done quickly and correctly.
- Robert Ree
Apple Valley, CA
The service was great from the first contact to the end of the job. The technician did a great job and explained everything in a professional manner. I would recommend Precision Door Service to anyone in the High Desert.
- John Rastaetter
Thank you for your review. It is our way of measuring how well we are doing. Gilbert and all of our team always strives to be the best!.
Product:
La Quinta, CA
Called Precision because I had a problem with my garage door. They set up an appointment immediately. The service provider came out when scheduled and was very knowledgeable. Fixed my door in no time! Thank you Precision!!
- Jan Weber
Menifee, CA
Very quick and efficient service, from scheduling the appointment to the day of the repair. Very professional and punctual technicians. Great job!
- Peter Kaliszewski
Indio, CA
A friend of mine in San Diego refereed us to your company. She had nothing but good things to say about the great experience with your company. We needed a garage door repair. It was a Saturday on a holiday weekend. The phone reception person was very courteous and gave me the first available appointment on Sunday. She called back a short time later and said there was a technician going to be in our area Saturday afternoon, would we be available between 2 pm to 6 pm. . So I accepted that appointment. The Service Technician was Derek O'Lear. He called at 2 pm and said he would be here in 15 minutes. He was very courteous and professional. He followed the CDC guidelines. He examined the door and explained what needed to be done. He replaced some hardware and serviced the motor. I commend your company on it's caliber of employees. Please give Derek the praise he well deserves. I will recommend your company to any of my friends and family that need garage door services. Thank-you so much! Nancy A. von Rosenberg Anne Bollam's daughter
- Ann Bollam
San Jacinto, CA
The appointment was made quickly and easily. The repairman was punctual and friendly. He gave me an estimate of $179.00 if he had to replace the circuit board, or $779.00 to replace the entire garage door opener. I opted for the repair. He was done in less than 5 minutes only doing a minor adjustment. He still charged me the $179.00, a complete rip off! The repairman knew exactly what the problem was before he gave me the estimate and tried to make it more than it was. A company that treats customers like that has no place advertising that "it's a name you can trust". All I can say is that you can trust them to rip you off! I will never give them a recommendation and will certainly steer people away from them if their name is ever brought up.
- Jim Manzanares
I spoke with Mr. Manzanares regarding this issue and about the misunderstanding. We adjusted the track which was part of the issue with his door, adjusted the motor and did a lube and tune on the door. Mr. Manzanares explained that he is completely satisfied with the repair itself, his door is performing perfectly. His felt the time spent was short for the charge made. There was a misunderstanding on the initial quote, the $179 was not for a circuit board, that would have been substantially more. Nevertheless, I gave him a credit of $50 back on his credit card, which made more satisfactory to the customer.
Yucaipa, CA
Gilbert Garcia was the technician. He was skilled, personable, and answered all of our questions. He replaced the broken door springs and did maintenance that would help prevent future problems. We felt he had genuine concern for our welfare. He followed the COVID19 regulations and also did the repairs quickly. We felt safe. We feel the company was honest in their pricing. They notified us of every step of the repair and provided a detailed statement. We have confidence in Gilbert Garcia and will recommend Precision to our friends.
- Joan Hahn
Product:
Riverside, CA
The price was a little high. Otherwise, service was excellent, prompt, and done well.
- Nancy Rose
Product:
Riverside, CA
Called in Sat. night & appointment set for Monday, got a call Sunday morning for a reschedule for Sun. instead of Mon. Rudy came out explained everything and replaced both my springs & my rollers in less than an hour!! Quick service with a smile Thanks Rudy
- Jon Yuen
Product:
Menifee, CA
What amazing service
- Reyna Acre
Murrieta, CA
Jose did a very good job.
- Elias Barragan
Wildomar, CA
This is the third or fourth time we have used your and we are very happy with the service
- Tom Copeland
San Bernardino, CA
Quick, efficient and professional.
- Ralph Derrico
Yucaipa, CA
Had a new garage door opener installed. Jose the technician was very polite and professional. Also explained how to operate theopener. I would recommend precision garage door service to my friends.
- Danny Ayala
Moreno Valley, CA
Quick response and honest people!
- Melissa Nord
Riverside, CA
Repeat Customer!
- Dennis Seker
Product:
Riverside, CA
This is the second time we used your services. Both times were on time and efficient service. We will continue to call you in the future if necessary.
- Jarlath Dedario
Anza, CA
Thank you for the prompt Service all went well and so far so good
- Barry Shankman
Product:
Winchester, CA
My second experience with Precision, the first was several years ago for Door Opener repair. 4-29 my garage door had a cable come unattached, which then skewed door badly, tearing rollers out of track, twisting track, such that door was jammed, up about 18" on one end. Called Precision late afternoon. Friendly, courteous, and helpful. Appointment scheduled. Derek called the next morning on his way and said he would be here shortly. Arrived right on time, "social-distancing" precautions evident, quickly assessed the problem, and told me door was salvageable, which was a great relief. He then explained options, including re-build, which I opted for....new rollers, cables, springs, lube and adjust all parts. He had it finished in less than 90 minutes....look and operates like new. Derek was a gentleman and obviously knows his stuff. I would highly recommend Precision and Derek....both exceeded my expectations. Thanks!!
- Larry Finney
Moreno Valley, CA
Hello Don. Yes the garage doors are wonderful, The only problem, is the outside doors sealer around the doors. Shawn came by to evaluate. He is going to replace the top section. I'm not sure what you call it, but it seals the outside of garage doors. Hopefully it does the job to look good so the neighbors can admire as I would.
- Sylvia Garcia
Palm Desert, CA
Efficient and did a great job
- Michael Kirkpatrick
Temecula, CA
Well run and nice service team - thx,
- Troy Lucas
Beaumont, CA
Garage door would not close. Technician recognized door sensor problem within a minute of checking door. Technician corrected the sensor problem and gave excellent advice of what to do if the problem happened again. I received excellent service.
- Lee Karol
Victorville, CA
After meeting Rook he was able to diagnose my garage problem he was up front with how long the issues would last. After Providing different prices he also show me what I was getting for my $$, Over all great experience I would call Precision in the future.
- Maurice Mcknight
Product:
(951) 225-4371
(951) 225-4371(951) 331-3254
(951) 331-3254(760) 459-8572
(760) 459-8572(909) 748-5478
(909) 748-5478(909) 279-1442
(909) 279-1442(951) 992-1780
(951) 992-1780(760) 475-9541
(760) 475-9541Licenses
CA State Contractors License809067
If you are looking for service in the Northern Los Angeles, Pomona, and Ontario areas, please visit:
precisiondoorla.com
We chose precision because of your good reviews and because you were available right away. Technician Derek O’Lear was great, he helped us close our broken/stuck door and order replacement! We appreciate the prompt, professional service!
- Lory Alido