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Derek L O'lear

https://garagedoorriversideca.comDerek L O'lear
Technician
Reviews: 163
Average: 4.74 stars
Background: 2/4/2019
Derek L O'lear has received 163 reviews, averaging 4.74 Stars:
1 2 3 4 5

Derek L O'lear's Bio:

Derek was born in Loma Linda and lived most of his life in that general area. He attended high school in Colton, participating in hockey and skate boarding, and college at San Bernardino Valley College majoring in Art. He is a father of four. He plays guitar in a local band in his spare time. He worked in bail bond area for several years prior to Precision Door Service. He looks forward to helping you with your garage door needs.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We have used Precision for our repair and service needs for several years. We were pleased they were able to provide service the next day after our call. Derek, our technician, arrived on time and completed the job in a timely manner. Thanks for your first class service...Darlene Gilbert

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Derek L O'lear Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Technician: Derek L O'lear
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Quick arrival after making a phone call. Tech was very nice and had exact opener and new wheels on his truck. The job was completed quickly and to my satisfaction. I would use these guys again.

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Derek L O'lear Service Provided:
Garage Door Opener Install

Product:
Rollers

Technician: Derek L O'lear
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Derek did a great job. Made appointment Friday, new system Monday morning! Perfect!

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Derek L O'lear Service Provided:
Garage Door Opener Install

Product:
Opener

Technician: Derek L O'lear
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Call precision this morning they gave me an estimated price on the phone and gave me a 2 hour time slot. Between 4:00pm and 6:00pm it is now 5:12 they should up performed the work and the price was per quote can't ask for any better

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Derek L O'lear Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Derek L O'lear
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great service! He was ontime ,and explained everything he was doing. Would definitely recommend.

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Derek L O'lear Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Derek L O'lear
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I rate the company service a scale rating of 5, from contacting them to the Tech who comes out to resolved the problem. We have been involved with them since 2018 if I recall correctly. Their garage door works has performed with no problems and to come out again to try and get the remote from the car visor to work is good customer service. Their responding fee is $49.95, really reasonable

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Derek L O'lear Service Provided:
Garage Door Opener Install

Technician: Derek L O'lear
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

technition was frendly and helpfull did a great job.

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Derek L O'lear Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Derek L O'lear
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Didn’t purchase any products except the rubber underneath the garage door. He did lubricate the sides where the rollers come up and down.

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Derek L O'lear Service Provided:
Garage Door Repair

Technician: Derek L O'lear
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I really appreciated the assistance received in re-programming my garage door after a power outage. I received prompt and timely assistance.

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Derek L O'lear Service Provided:
Garage Door Opener Repair

Technician: Derek L O'lear
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The Tech did a great job. He explained what was wrong with the old chain opener and we elected to get new rollers and the whole job upgraded. Door works great and is quite now. Again we are very happy with the job and service from you!!

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Derek L O'lear Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Technician: Derek L O'lear
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The owner, Don Taylor, came to our home to give us a thorough explanation of the various options and to leave us with an estimate. Work was professional, friendly and helpful. Looking forward to ordering from and working with him

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Derek L O'lear Service Provided:
Install Garage Doors

Technician: Derek L O'lear
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Derrick did a great job very knowledgeable and professional.

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Derek L O'lear Service Provided:
Garage Door Opener Repair

Technician: Derek L O'lear
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I really have to appreciated that Precision answer to my needs so soon as I requested. The person who took care of my problem at home was very patience and kind with all ower questions

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Derek L O'lear Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Derek L O'lear
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

You came the same day, I appreciate that. Thank you. Very professional service.

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Derek L O'lear Service Provided:
Garage Door Opener Repair

Technician: Derek L O'lear
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Fast, efficient and fair!

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Derek L O'lear Service Provided:
Garage Door Repair

Technician: Derek L O'lear
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent service and always whoever comes to the home to fix the garage door has always been courteous professional well-dressed and well-mannered highly recommend precision garage doors, when you call for appointment they get you in right away and they're always on time you always get a polite text or email on their arrival time and a reminder the day before love their service

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Derek L O'lear Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Derek L O'lear
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Fast, reliable and honest.

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Derek L O'lear Service Provided:
Garage Door Repair

Technician: Derek L O'lear
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Fast clean, my garage door was up and running very professional.

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Derek L O'lear Service Provided:
Garage Door Opener Repair

Product:
Springs

Technician: Derek L O'lear
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great service, and speedy response time!

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Derek L O'lear Service Provided:
Garage Door Repair

Product:
Springs

Technician: Derek L O'lear
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Good afternoon Don, I want Derek to be commended for his professionalism and the quality of customer care Derek showed my wife and I. Derek came to our home presented himself to my wife and I and I knew right away I had the right company Precision to do work on the garage door. We are happy with our garage door service.

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Derek L O'lear Service Provided:
Garage Door Repair

Product:
Springs

Technician: Derek L O'lear
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Derrick was punctual and professional. I appreciate that he was efficient and got the job done quick!

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Derek L O'lear Service Provided:
Garage Door Opener Repair

Technician: Derek L O'lear
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

After I showed your service technician the broken spring on my garage door, he immediately absolved your company from any wrong doing or responsibility. I was under the assumption that your company had installed the garage door. I was not aware that a different company had installed the door and your company had installed the door opener. So, I was caught between the two. The technician gave me an estimate which was far out of my budget. The cheapest price he gave me was close to $500 dollars. To some, that is not a lot of money, but, to me, living on social security and retirement, it is. I asked him if there was anyway for me to open the door by hand. He just shook his head and said “no.” It was almost as if he was saying “that’s my offer, you can accept it or be stuck with a garage door that won’t open.” I was not satisfied with this service call.

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Derek L O'lear Service Provided:
Broken Garage Door Spring Repair

Technician: Derek L O'lear
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Fast service. Installer was very professional

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Derek L O'lear Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Derek L O'lear
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We chose precision because of your good reviews and because you were available right away. Technician Derek O’Lear was great, he helped us close our broken/stuck door and order replacement! We appreciate the prompt, professional service!

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Derek L O'lear Service Provided:
Garage Door Repair

Product:
Garage Doors

Technician: Derek L O'lear
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Well done web site and good reviews attracted me. A waived $49.99 travel to my home fee with work performed made it even sweeter. $89-109 for an INSTALLED door cable. Acceptable. Installing a $5 brace ? I figured $150-$200 tops. Then I get the $358 bill. Blew my mind. Does my door work. Yes. Was the tech professional and courteous. Yes. Am I happy with the service. Yes. Am I happy with that bill. No.

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A Response from: Don Taylor

Thank you Mr. Facio for your review. I am sorry that you are not happy with the final invoice. With many mechanical systems it is difficult to visually determine what is causing a malfunction. Our process is to totally inspect the garage door system so you know the condition of your system. Then we inform you of what it costs for variations of the repair, and have you decide how much of the repair you want done. Obviously you are happy with the proper functionality and safety of your door, which is most important. We use the best parts for our repairs, so even though you paid more than you expected, it is a great value. Thank you so much for being our customer.

Derek L O'lear Service Provided:
Garage Door Repair

Product:
Cables

Technician: Derek L O'lear
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Called Precision because I had a problem with my garage door. They set up an appointment immediately. The service provider came out when scheduled and was very knowledgeable. Fixed my door in no time! Thank you Precision!!

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Derek L O'lear Service Provided:
Garage Door Repair

Product:
Rollers

Technician: Derek L O'lear
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

A friend of mine in San Diego refereed us to your company. She had nothing but good things to say about the great experience with your company. We needed a garage door repair. It was a Saturday on a holiday weekend. The phone reception person was very courteous and gave me the first available appointment on Sunday. She called back a short time later and said there was a technician going to be in our area Saturday afternoon, would we be available between 2 pm to 6 pm. . So I accepted that appointment. The Service Technician was Derek O'Lear. He called at 2 pm and said he would be here in 15 minutes. He was very courteous and professional. He followed the CDC guidelines. He examined the door and explained what needed to be done. He replaced some hardware and serviced the motor. I commend your company on it's caliber of employees. Please give Derek the praise he well deserves. I will recommend your company to any of my friends and family that need garage door services. Thank-you so much! Nancy A. von Rosenberg Anne Bollam's daughter

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Derek L O'lear Service Provided:
Garage Door Repair

Technician: Derek L O'lear
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

This is the third or fourth time we have used your and we are very happy with the service

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Derek L O'lear Service Provided:
Garage Door Repair

Technician: Derek L O'lear
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Quick response and honest people!

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Derek L O'lear Service Provided:
Garage Door Repair

Technician: Derek L O'lear
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My second experience with Precision, the first was several years ago for Door Opener repair. 4-29 my garage door had a cable come unattached, which then skewed door badly, tearing rollers out of track, twisting track, such that door was jammed, up about 18" on one end. Called Precision late afternoon. Friendly, courteous, and helpful. Appointment scheduled. Derek called the next morning on his way and said he would be here shortly. Arrived right on time, "social-distancing" precautions evident, quickly assessed the problem, and told me door was salvageable, which was a great relief. He then explained options, including re-build, which I opted for....new rollers, cables, springs, lube and adjust all parts. He had it finished in less than 90 minutes....look and operates like new. Derek was a gentleman and obviously knows his stuff. I would highly recommend Precision and Derek....both exceeded my expectations. Thanks!!

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Derek L O'lear Service Provided:
Garage Door Repair

Product:
Springs

Technician: Derek L O'lear
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Riverside Area (951) 225-4371
Temecula Area (951) 331-3254
Palm Springs Area (760) 459-8572
San Bernardino Area (909) 748-5478
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Victorville Area (760) 475-9541
Precision Door Service
Office: (951) 795-4758
6236 River Crest Dr
Ste G

Riverside, CA 92507
Precision Door Service
Office: (951) 290-3423
26413 Jefferson Ave
Suite E

Murrieta, CA 92562
Precision Garage Door Service of Palm Springs
Office: (760) 530-8540
225 S Civic Drive
Suite 1-2

Palm Springs, CA 92262

Licenses

CA State Contractors License
809067

If you are looking for service in the Northern Los Angeles, Pomona, and Ontario areas, please visit:

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