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all I wanted was a remote. Instead I get a quote for $1600. BTW the garage door opener is functional and working fine. When I asked about the remote the tech said it was $200 (home is only 10 years old btw) I called MFG they tell me the remote sells for $59. DONT CALL THESE PEOPLE UNLESS YOU WANT TO GET RIPPED OFF>>>>

- Gregory

I spoke with Greg and unfortunately we made mistakes on how this situation was handled. He gave me information that I am using to make sure these mistakes never happen again. Even though I don't like a 1 star rating, I appreciate Greg doing it, as it informs our training procedures in order to get better. I explained this to Greg who was quite helpful and objective with his comments. Thanks Greg, very much appreciated.

The garage door spring broke and Bill came out to service it. He was very professional and pleasant. He fixed the problem and assisted me until the garage door was working properly. He also made some recommendations to save me money. Kevin, his manager, was also very helpful in resolving my problem. I would highly recommend this company!

- Linda Eikmeier

That is our commitment to you and we are happy that we met it.

Yesterday our garage door drive chain came crashing down as we were leaving for a reservation at a local restaurant. Today the 27th of April Jose Perea with an associate came to fix the problem. I was given three choices and I decided to go all the way with a complete rebuild that includes a lifetime warranty. I was told that a copy of the warranty would follow. I am completely satisfied with Mr. Perea's professionalism. Job done to my satisfaction. Two things I would like to confirm, your state license and a copy of the warranty. Thank you

- Mike Dwyer

We depend on our customer's feedback to make sure we are performing at the highest levels with our service. Thank you.

A very nice young representative repaired the track for our door after late in the evening I had struck it with my truck... Would have been better if he had had a replacement piece on the truck but you can't carry everything Would recommend your service and in fact one of my neighbors used you that very evening, Thanks again

- David Maxwell

Our service is our best product. Happy we were able to accomodate you, and thank you for the referral.

Quick service - tech went over all the various options - highly recommend

- Bruce Ralston

Thanks for your feedback and your trust.

Jimmy Love arrived on time, analyzed the situation, explained in detail how the door should work and why there was a problem. He clearly went over the options and price structure. From the information Jimmy gave me I was able to make an informed decision. Thank you for a job well done. I would appreciate some of your business cards to pass around to my neighbors.

- Clarence Venable

It shows that he is doing the job right. Thank you for putting your trust in us.

On time, quick and efficient. Very courteous and helpful. Fixed a long-standing problem in 5 minutes.

- Pat Ashcraft

Thank you for allowing us to be your garage door service company.

Our technician Bill was prompt and very professional. And because of our experience if we have any other need for this type of service we will definitely use your company again. Thank You Teri Pruett

- Rob Pruett

We appreciate you being our customer.

Prompt, friendly and knowledgeable.

- Jeff Buerster

GREAT SERVICE - LOVED IT still waiting for our guarantee via e mail and written bill

- Chris Mueller

Your review of our service is very much appreciated.

Everything went fine. The problem was explained and handled professionaly. Robert

- Robert Bentley

Our goal is to have you 100% satisfied with our service. Thank you for your feedback.

Service rep was excellent. Very professional and he respected that my garage was so clean. He picked up all of his pieces of wire from the floor.

- Denice

We always respect our clients...we know you are our greatest asset. Thank you for your comments.

When I called to book appointment and get estimate I wasn't told that I had to replace two springs when one was broken. The technician told me that was your polity. The person giving estimates should of told me.

- Skip Langellier

I apologize for the confusion. Both of your springs have been lifting your door for the same period of time. When one breaks, you are much better served to replace both springs, as the older spring is likely to break in very short order. Additionally, you save a service charge fee and possibly labor as well. Thank you for your feedback on this issue.

Lance was great but he was not able to make the repair because he had to order the part. He was very professional and helpful!

- Laura Landis

Our trucks are fully stocked, but occasionally we will not have a special part. However, we will always try to give you the best garage door service experience.

Thank you very much for impeccable customer service when I called in - my garage door spring was broken, unable to open garage door. Impeccable professional repair service, I was contacted 30 minutes before arriving to repair my garage door with cables, bearings, and new garage door opener! Thank you!

- Mary Chesonis

Our goal is to always be our best. Thank you for confirming that we met our goal.

Great service! The technician exceeded my expectations. I will definitely use your service in the future.

- Keith & Linda Banjoman

Our goal is to always meet or exceed our client's expectations...thank you for your feedback.

***** Technician Bill Weber arrived on time and replaced broken springs, balanced door suspension and checked operation very professionally and fully meeting my expectations. Bill Weber had a nice disposition and answered all my questions. I recommend Precision for broken spring repair without hesitation.

- Tulvio Durand

Our goal is to meet or exceed our customer expectations every time. Thank you for giving us your report card.

Service was outstanding and quick. Tech was outgoing and professional. I would highly recommend them to anyone

- Jason Whitmore

Thank you very much for your recommendation.

Thank you! Always professional and knowledgable! A pleasure to deal with, very satisfied!

- Randy Felber

Living up to our warranty is what we do. Happy that you are satisfied.

Jose was at the house in record time and knew just what he was doing. The door should be good for another 10 years! Thanks for your speed and your very capable service man.

- Lucille Hedges

Thank you for allowing us to service your garage door needs.

Lance arrived on time and ready to work. He was thorough and was finished in the time he said it would take to repair the garage door. He explained what he would replace and what it would cost up front. I would absolutely go with Precision again! Unfortunately the electricity was turned off because work was being done in the area and we couldn't test the door, but Lance said if we had ANY problem he would come back to address it. Thank you Lance!

- Marjorie Ayala

Thank you for being our customer. Lance is a service pro.

Service was great and professional.

- Gabrielle Musil

That is the service we intend EVERY TIME! Thank you for your feedback.

technician was very good as was the co

- John Carmack

We appreciate your feedback.

Precision Garage Door were open for business at 0600 hrs Tuesday answering my emergency call. The Tech Joe was at my house by 0800hrs. The competition did not return my call till after 0800 hours. Precision Garage is Awesome!!!

- Dio Miranda

We appreciate the opportunity to serve you, and your review of our performance. Customer reviews gives us the feedback we need to continue to improve our services. Thank you.

My garage door opener was smoking when I called Precision. Jose came and was both friendly and professional. He helped me decide on what would be best for me in my situation. He gave me my options and then proceeded to perform the work requested. The service was excellent and I will recommend both your company and Jose to others.

- Linda Baenteli

Thank you very much. This is the kind of service we intend every time.

THE SERVICE IS ALWAYS VERY GOOD. THE TECHNICIANS, POLITE AND KNOWLEDGABLE. THE MAIN HITCH WAS WAITING ANOTHER 4 HOURS FOR THE REMOTE TO BE PROGRAMMED. IT WAS NOT TAKEN CARE OF ON THE PREVOIUS VISIT. TOTALING 3 DAYS OF WAITING. THANKS. LINDA DAVIESS

- Jerry Daviess

I have check on this glitch, and as stated, we dropped the ball on this visit. We have addressed it internally, and we certainly apologize for our error. Thank you for your review, as this is one of the processes to help us maintain our quality.

Dean did an outstanding job. The repair was completed in a timely manner and the customer service was top notch. Now the lady that answered the phone was a little off, with her comment about me having a 2-spring garage door, which I only have 1-spring, but today I have two. Thank you for our service.

- Spencer Healey

Thank you for your feedback. We will review the discussion regarding the 2 springs and make the necessary changes. This is why we want our customer's feedback...it helps us fine tune or processes to be the best we can be.

Jose Perea is a very professional and friendly technician. He knows what he is doing and is very informative. He fixed my problem in short order, which required replacement of improper springs from a different company. I would recommend him to anyone in need of garage door work. Thanks Jose, good job! (Thanks for your past military service.)

- Bruce Vaughan

Thank you for your response Bruce. 100% satisfaction is our goal.

Great Job! Thank You!

- Vasiliki Doerr

Thank you for selecting us to service your door. Don Taylor

Prompt and Great Service. Thank you

- Monica Rodriguez