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about Precision Garage Door in:
Temecula Area, CA
Precision Garage Door of Riversidehas received 919 reviews, averaging 4.80 Stars:
Winchester, CA
Thank for giving us your feedback. Our goal is always do the best job we can for you.
Product:
Temecula, CA
All I can say is wow! I will absolutely never use another garage door company. And here is why. Last night at 6 pm after a long day working outside I went to close my garage door but with an absent mind I had forgotten I left a small metal chain hanging on the corner of the garage that got caught in the track. My garage door contorted and several wheels fell off leaving half the door hanging without support in my garage. OVER MY CAR! I contacted Kellie at Precision Garage and had an email confirmation of my service call by 6:20pm. The email confirmed my address, and even provided the name and picture of the technician who was coming to handle the repair. Shortly after 7 p.m., Don Taylor the owner of Precision showed up to my house. He couldn't have been more profesional and nice to work with. Within minutes he assess the problem and assured both my husband and I that everything would be ok. Cody, his technician arrived minutes after and got to work right away. He was so friendly. The work was completed fast and to perfection. By 8:08pm I received an email with an attached copy of my invoice, that detailed every bit of the repair. The bonus is now my garage door operates better than it did before the incident! Thier rates are so reasonable too. I would have paid just for the improvement of my garage door function. Honestly I can't say enough nice things or recommend this company any higher. Absolute wonderful team, excellent service, honest and reasonable prices. My recommendation: don't even consider another garage door company. Thanks Precision!
- Theresa Sester
Thank you very much Theresa for your comments. We rely on our customer's review of our service to assure ourselves that that we are meeting or exceeding our customers' expectations. We appreciate you, our customer and thank you for your review.
Product:
Temecula, CA
Bill was 100% Excellent. Friendly, called ahead of time, arrived on time....THE BEST !!!! Thank you Bill.
- John Borja
You, our customer is our most important asset and we aim to make you 100% satisfied.
Product:
Temecula, CA
Mark did a great job, everything works fine. The old opener allowed for a key entry for the water softener co. to replace tanks. The new opener does not, we will have to figure that out. The best thing, WE own a 2005 Toyota with the ability to open the door on the rear view mirror, it has never worked and Toyota has never been any help. Well Mark took 10 minutes and now it works. Cain't thank him enough. I give five stars should be more...
- Allen and anita Fleming
We think our technicians are very well trained and we are happy that Mark could solve your long standing problem. Thanks for your feedback.
Product:
Temecula, CA
The technician, Jimmy, came out to fix the light on my unit and he was very friendly and he fixed the problem in not time and even gave me a discount. I would recommend this company to anyone.
- Brenda Hank
Our goal is to always do the best job for our customers.
Lake Elsinore, CA
The technician was very professional and fast realy like it Thx
- Daniel Rojas
Thank you very much for your review.
Product:
Hemet, CA
Repair carried out efficiently and promptly. Lubrication service suggested and carried out too. Very polite and courteous technician extremely pleased. All five stars ***** earned.
- Pamela Chaplin
Pamela, we appreciate your feedback...it is one of the key ways that we make sure we are living our commitments to you, our customer.
Hemet, CA
Five stars for Bill who came to service my door.
- Charlene Musgrove
Thank you for your comment.
Product:
Hemet, CA
Today was the second time this company has helped me. They are prompt and know what they're doing and pleasant with old ladies. If I need assistance with my garage door again I would call them, again. I called them yesterday and they were here today, exactly when they said they'd be here. Five Stars.
- AUDREY OLDMEN
Your service was a warranty issue but we will be there just as quickly for warranty work as we will for new service. Thank you for your feedback.
Menifee, CA
I give the service 5 stars...backed into my door, needed help today, and got...Bill was able to get here a couple hours earlier than appointment, and was clean and efficient...wasn't cheap, but it was an emergency (and was less than I expected)...Bill made a couple suggestions, and I am sure I will be using them for maintenance and upgrade services...thank you
- John Forster
Thank you for using Precision, and we look forward to serving your needs going forward.
Product:
Temecula, CA
5 Stars
- Adolfo Fritz
Great, thank you.
Product:
San Jacinto, CA
I saw a truck awhile ago and decided to give u guys a try.
- Billie Owen
We are happy that you had a great experience.
Temecula, CA
Jose was prompt, clean cut, courteous and professional. Jose didn't try to sell me on things I didn't need, did a complete job and went the extra mile to ensure other functions were in proper working order. Will definitely use Precision again and recommend to others as well. THANK YOU JOSE
- Adam B.
We simply want to provide the best garage door service we can. We appreciate your feedback.
Product:
Hemet, CA
Jimmy was thorough and completed the repair in a timely manner. He was knowledgeable and all supplies needed were on his truck. Good job!
- Tony
We always try to have a fully stocked truck when we arrive. Thank you for sharing your experience.
Product:
Temecula, CA
all I wanted was a remote. Instead I get a quote for $1600. BTW the garage door opener is functional and working fine. When I asked about the remote the tech said it was $200 (home is only 10 years old btw) I called MFG they tell me the remote sells for $59. DONT CALL THESE PEOPLE UNLESS YOU WANT TO GET RIPPED OFF>>>>
- Gregory
I spoke with Greg and unfortunately we made mistakes on how this situation was handled. He gave me information that I am using to make sure these mistakes never happen again. Even though I don't like a 1 star rating, I appreciate Greg doing it, as it informs our training procedures in order to get better. I explained this to Greg who was quite helpful and objective with his comments. Thanks Greg, very much appreciated.
Product:
Murrieta, CA
The garage door spring broke and Bill came out to service it. He was very professional and pleasant. He fixed the problem and assisted me until the garage door was working properly. He also made some recommendations to save me money. Kevin, his manager, was also very helpful in resolving my problem. I would highly recommend this company!
- Linda Eikmeier
That is our commitment to you and we are happy that we met it.
Product:
Sun City, CA
Yesterday our garage door drive chain came crashing down as we were leaving for a reservation at a local restaurant. Today the 27th of April Jose Perea with an associate came to fix the problem. I was given three choices and I decided to go all the way with a complete rebuild that includes a lifetime warranty. I was told that a copy of the warranty would follow. I am completely satisfied with Mr. Perea's professionalism. Job done to my satisfaction. Two things I would like to confirm, your state license and a copy of the warranty. Thank you
- Mike Dwyer
We depend on our customer's feedback to make sure we are performing at the highest levels with our service. Thank you.
Product:
Temecula, CA
A very nice young representative repaired the track for our door after late in the evening I had struck it with my truck... Would have been better if he had had a replacement piece on the truck but you can't carry everything Would recommend your service and in fact one of my neighbors used you that very evening, Thanks again
- David Maxwell
Our service is our best product. Happy we were able to accomodate you, and thank you for the referral.
Product:
Temecula, CA
Quick service - tech went over all the various options - highly recommend
- Bruce Ralston
Thanks for your feedback and your trust.
Product:
Hemet, CA
Jimmy Love arrived on time, analyzed the situation, explained in detail how the door should work and why there was a problem. He clearly went over the options and price structure. From the information Jimmy gave me I was able to make an informed decision. Thank you for a job well done. I would appreciate some of your business cards to pass around to my neighbors.
- Clarence Venable
It shows that he is doing the job right. Thank you for putting your trust in us.
Product:
Murrieta, CA
On time, quick and efficient. Very courteous and helpful. Fixed a long-standing problem in 5 minutes.
- Pat Ashcraft
Thank you for allowing us to be your garage door service company.
Product:
Murrieta, CA
Our technician Bill was prompt and very professional. And because of our experience if we have any other need for this type of service we will definitely use your company again. Thank You Teri Pruett
- Rob Pruett
We appreciate you being our customer.
Product:
Temecula, CA
Prompt, friendly and knowledgeable.
- Jeff Buerster
Product:
Wildomar, CA
GREAT SERVICE - LOVED IT still waiting for our guarantee via e mail and written bill
- Chris Mueller
Your review of our service is very much appreciated.
Product:
Murrieta, CA
Everything went fine. The problem was explained and handled professionaly. Robert
- Robert Bentley
Our goal is to have you 100% satisfied with our service. Thank you for your feedback.
Product:
Menifee, CA
Service rep was excellent. Very professional and he respected that my garage was so clean. He picked up all of his pieces of wire from the floor.
- Denice
We always respect our clients...we know you are our greatest asset. Thank you for your comments.
Product:
Temecula, CA
When I called to book appointment and get estimate I wasn't told that I had to replace two springs when one was broken. The technician told me that was your polity. The person giving estimates should of told me.
- Skip Langellier
I apologize for the confusion. Both of your springs have been lifting your door for the same period of time. When one breaks, you are much better served to replace both springs, as the older spring is likely to break in very short order. Additionally, you save a service charge fee and possibly labor as well. Thank you for your feedback on this issue.
Product:
Murrieta, CA
Lance was great but he was not able to make the repair because he had to order the part. He was very professional and helpful!
- Laura Landis
Our trucks are fully stocked, but occasionally we will not have a special part. However, we will always try to give you the best garage door service experience.
Product:
Sun City, CA
Thank you very much for impeccable customer service when I called in - my garage door spring was broken, unable to open garage door. Impeccable professional repair service, I was contacted 30 minutes before arriving to repair my garage door with cables, bearings, and new garage door opener! Thank you!
- Mary Chesonis
Our goal is to always be our best. Thank you for confirming that we met our goal.
Product:
Murrieta, CA
Great service! The technician exceeded my expectations. I will definitely use your service in the future.
- Keith & Linda Banjoman
Our goal is to always meet or exceed our client's expectations...thank you for your feedback.
Product:
(951) 225-4371
(951) 225-4371(951) 331-3254
(951) 331-3254(760) 459-8572
(760) 459-8572(909) 748-5478
(909) 748-5478(909) 279-1442
(909) 279-1442(951) 992-1780
(951) 992-1780(760) 475-9541
(760) 475-9541Office: (760) 530-8540
225 S Civic Drive
Suite 1-2
Palm Springs, CA 92262
Licenses
CA State Contractors License809067
If you are looking for service in the Northern Los Angeles, Pomona, and Ontario areas, please visit:
precisiondoorla.com
Bill Weier was the technician and he did a great job. He was very professional and completed the repairs very quickly. He explained what was needed to repair my problem and also pointed out a few items that needed to be replaced. My only concern is the cost of the repair, it seems expensive but I didn't seek any other bids. I used Precision to repair my mom's garage door about a year ago and they did a great job then as well.
- Mike Hays