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about Precision Garage Door in:
Temecula Area, CA
Precision Garage Door of Riversidehas received 915 reviews, averaging 4.80 Stars:
Murrieta, CA
Temecula, CA
I can't say enough good things- or express my gratitude adequately- for the OUTSTANDING service provided by Michael and the Precision team! Firstly, they were extremely polite and professional when I called to schedule my original appointment. Then, when I was forced to reschedule at the last minute, they were more than happy to accommodate me. I really appreciated that! I live in a complex where long-term parking on the street is not allowed. So, when the spring on my garage door broke, I was in a real jam. The door was simply too heavy for me to lift so I HAD to get it repaired. I have experienced some significant financial hardship recently, so I was quite concerned about whether or not I could even afford the repair... very stressful, actually. When Michael arrived, he was very kind and in addition to throughly explaining the repairs that were needed, he bent over backwards to give me the best possible price. He did an excellent job with the repair and gave me useful information about upkeep and a heads up about what might need to be repaired at a later date. I couldn't be happier or more thankful for the quality of products and services I received. Michael and the Precision team took the sting out of a very troubling situation. They were a Godsend, as far as I'm concerned!!! :-D
- Kareen Delconte
Product:
Sun City, CA
I would have given 0 however it was not an option. Communication with this company is very poor. I have left 3 emails eith 3 different people the ownertwice, the salesperson twice and one to office personnel. The person that purchased the door had passed away 2 weeks after ordering and they, according to policy, haveto see what they can do. I have actually spoken to a female in the office and she told me she would speak with the owner and get back to me. It never hapoened. Left email with owner no response. Left email with sales person no response. They seem to be keeping the $487 deposit
- Patti Phay
Product:
Temecula, CA
Great service
- John Tasevski
Murrieta, CA
Great service
- Jeff Chikusa
Product:
Hemet, CA
The repairman was right on time and very efficient. Jose fixed everything within 1 hour and he was a very pleasant person. Explained everything. We are quite satisfied with his work.
- Mary Olah
Product:
Winchester, CA
We chose Precision, becuase we had used this company with satisfactiion in the past. We were pleased with this call for services, which resulted in a 24 hour response; the responder was polite, know his business, and when beyond the requirements. He showed us tat the most economical solution was a new door and helped us get our car outside of the garage, so it could be used, while we waited for the new door to arrive and be installed.
- Brigitta Newland
Product:
Hemet, CA
the technician Jose Perea, did an excellent service, very professional explained in detail and showed me exactly what was wrong with the garage door, I recommend the technician Jose Perea and Precision Door Service.
- Daniel Rivera
San Jacinto, CA
I initially chose Precision Door Service because they advertised 24/7 service and because I really was impressed that they provided photos and full names of their Technicians and their Installer. I felt that this was very important for security purposes in knowing who would be coming out to my home and that they were truly employees of the company. From Stephanie (in the office) to Jarrod Zamora (initial Technician who did assessment of problem/provided estimated costs) and Carlos Jaquez (actual Installer of my new garage door): each one was friendly, yet professional in their demeanor, willing to answer any questions and provide information in a clear, forthcoming manner and did so patiently, courteously. Mr. Jaquez (Installer) arrived on time the day of installation, worked quickly, finishing in about an hour. He also cleaned up my garage area after the job was done and left it neat and clean. He did a fine job and the new door looks and works great. Thank you to everyone at Precision Door.
- Maria Delatorre
Temecula, CA
5/5 stars. Tech Bill Weier is an asset to your company. Punctual, professional in every way, and very customer service oriented. I would ask him back for any future garage door repairs. No surprises with my service call, just as advertised.
- Tom Notle
Product:
Hemet, CA
We have used Percision before and did not hesitate to call them again. We purchased the "life time warranty" package. Jose repaired our garage door and we're very pleased with him and his work. He was efficient, personable, and thorough. Thank you Jose and Percision Door Service
- Roxanne and Paul Raver
Temecula, CA
The staff at Precision Door was terrific and sent their technicians out quickly. Mike Napolitano did an excellent job. He was friendly, knew the product line and was able to give me options to choose from. I will call them again!
- Susan Arnold
Murrieta, CA
Great speedy service on my garage repair. Work conducted in no time. Jose the Garage Tech was able to communicate the issue, the corrective action and the possible updates as well. It was not an upscale pitch which I was very happy about. Initially I was just going to do cables, but figured springs are old and need to be replaced. Jose agreed do to age and did that as well. Good people and great fast service! Thank you! Tony
- Anthony Castro
Product:
Sun City, CA
The service I received is impeccable! The expertise; took time to explain parts needed; provided senior discount; service desk was polite and helpful; scheduled service same day with phone call prior to arriving! Imeccable customer service! Thank you Precision my garage doors works awesome!
- Mary Chesonis
San Jacinto, CA
I discovered I couldn't open my garage door and for a few moments experienced what it would be like to be trapped in my house. But after calling Precision a service rep came out within 30 minutes, figured out what needed to be replaced, fixed it, and was done in about two hours. Excellent service in my opinion. Lawrence Helm
- Lawrence Helm
Winchester, CA
This is Bruce Glenn I made not here request and my service tech was not only sharp and quick to diagnose the problem but very professional he is the same tech I had a yr ago for another problem totally different. Keep up the good work and you got a customer for life????????
- Bruce Glenn
Sun City, CA
Dean was on time, polite, knowledgeable and professional. I would highly recommend Precision to anyone looking to replace their door.
- Pam Boudreau
Dean is a professional. Thank you for your review.
Product:
Menifee, CA
We had a spring break above our garage door and heard a LOUD bang as the garage door attempted to close - luckily nobody was hurt but we needed a quick repair. We set up our appointment via chat and saw Jose the next day. He did a great job advising and then taking care of our issue AND he was fast - on the ball and obviously full of knowledge. Very appreciative of the great service!
- Kim and david Funk
Product:
Menifee, CA
Your service is amazing! I called on Friday at noon and had my door repaired by 4 PM -- this is service! And best yet, you honored my 10 year old "life-time" warranty. And Mike was knowledgeable and friendly.
- Bart Rice
Hemet, CA
Great service and quick work. Jose has a lot of knowledge
- Marco Salinas
Sun City, CA
Your technician did a fantastic job. I am very very pleased with his work and knowledge.
- George Taylor
Murrieta, CA
We were very pleased with our service. Jose was prompt, professional and took the time to assess our needs. Very happy and would recommend Precision service and sales.
- Roger Keller
Product:
Winchester, CA
This is my second time using Precision. Bill was my technician both times. He is very professional, explains everything that went wrong and how he can solve the issue. Reasonable pricing and fast service. I appreciate the photos of technicians, the emails, and phone calls even before they arrive on the job. Excellant customer service.
- Kathie Englan
San Jacinto, CA
Jarrod was timely, professional and gave us a thorough explanation of the problem we had with our garage door. I am sorry at this time we could not complete the total repair because we are on a limited income, but we do appreciate the polite manner and sensitivity shown to our needs.
- Donna & patrick Geier
Temecula, CA
Jose was very pleasant and worked fast. For an unknown reason the electric went off in the garage while he was working on the door. We tried tripping GFI switches but that did not work. I have no idea why and I've now called an electrician. I am just hopeful when the electrician gets the electric working in the garage again that the door will work. I anticipate that will be the case.
- Silver Stapleton
Product:
Temecula, CA
Called for service and scheduled a time. Technician arrived on time and quickly assessed the problem and adjusted and lubed my door and opener. Very efficient and professional. Thank you very much.
- Lily Estrada
Temecula, CA
A spring broke on my double electronic garage door opener. The door became partially bent and would not budge. My car was trapped. I called Precision and Mike arrived within an hour. He replaced only the necessary parts, added a structural truss and was able to salvage the door. Although 25 years old, the Garage Door looks good as new! And the motor is so much quieter. The price for all the special attention was very reasonable. Thank you Precision and thank you Mike.
- Dan Henley
Product:
Murrieta, CA
Dean arrived today with the intent to ensure customer satisfaction; great experience and cooperation that is refreshing! I would recommend Precision Door Service if you desire patience in ensuring the customer is satisfied! Top Notch!!
- Larcenia Feagin
Product:
Hemet, CA
I've used Precision's services in the past and was completely satisfied with the work and value.
- Patrick Carroll
Product:
Hemet, CA
Fast and friendly service, no hard sell I appreciate that and will call again. Thank you, John Williams
- John Williams
(951) 225-4371
(951) 225-4371(951) 331-3254
(951) 331-3254(760) 459-8572
(760) 459-8572(909) 748-5478
(909) 748-5478(909) 279-1442
(909) 279-1442(951) 992-1780
(951) 992-1780(760) 475-9541
(760) 475-9541Office: (760) 530-8540
225 S Civic Drive
Suite 1-2
Palm Springs, CA 92262
Licenses
CA State Contractors License809067
If you are looking for service in the Northern Los Angeles, Pomona, and Ontario areas, please visit:
precisiondoorla.com
Mr. Napolitano was punctual, courteous, efficient, sought help when he needed it, and secured the garage door until a new one could be installed. Was concerned for my safety and security. He was very professional.
- Eunice / m duane Hedrick