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Jose Perea

Jose Perea
Technician
Reviews: 604
Average: 4.86 stars
Jose Perea has received 604 reviews, averaging 4.86 Stars:
1 2 3 4 5

Jose Perea's Bio:

Jose was born and raised in the Los Angeles area. In high school he played baseball and ran the Cross Country event. After high school he coached high school and little league baseball for 10 years. His favorite professional sports teams are the Los Angeles Dodgers, the Los Angeles Lakers and the Dallas Cowboys. Jose spent 3 years in the Army and was stationed in Colorado and South Korea. He spent several years servicing a route with a major food company and co-owned a restaurant in Los Angeles for several years. Jose is bi-lingual, and presently lives in Ontario. He is a people-person and looks forward to helping you with your garage door needs.

Review:

Found you on line, the first contact was good.....Jose came out the next morning and was a very professional. He found the problems explained them to me and after my ok he fixed them. I really enjoyed talking to Jose and would recommend him to anyone. Well done!!!

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A Response from: Don Taylor

Jose is the epitome of how we train all of our techs. Our goal is always 100% satisfaction.

Jose Perea Service Provided:
Garage Door Repair

Product:
Springs

Technician: Jose Perea
Review:

The service was great. Jose Perea was early and explained everything that he was going to do. He was very friendly and completed the work very fast.

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A Response from: Don Taylor

Fast, efficient and complete and 100% satisfaction is always our goal.

Jose Perea Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Jose Perea
Review:

Prompt courteous and no BS thanks guys

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A Response from: Don Taylor

Thank you for your feedback.

Jose Perea Service Provided:
Garage Door Repair

Product:
Springs

Technician: Jose Perea
Review:

Very professional and friendly. Techs were on time and did a wonderful job! Highly recommend Precision Garage Door 5 - Star!

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A Response from: Don Taylor

So happy that you are elated about your door. I thank you for your feedback.

Jose Perea Service Provided:
Install Garage Doors

Product:
Garage Doors

Technician: Jose Perea
Review:

Quick response and very professional job well done!

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A Response from: Don Taylor

Thank you very much for your review.

Jose Perea Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Jose Perea
Review:

I am very impressed by the way you do business. I was surprised to get an email announcing the technician's arrival time along with pictures of your staff for verification! Your tech, Jose, explained everything to me and I fully understood why mechanisms had to be replaced etc. He showed me the defective parts. He was great!

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A Response from: Don Taylor

Thank you for your response regarding our system and our technician. Customer input is the tool we use to achieve our goal of 100% satisfaction.

Jose Perea Service Provided:
Garage Door Repair

Product:
Springs

Technician: Jose Perea
Review:

I am VERY, VERY satisfied with my most recent service experience with Precision! Jose Perea and his very helpful assistant came out and were very professional! After accessing what needed to be replaced they both began to quickly work on my door. They both replaced the needed items and serviced the door and checked it for proper operation. After they were done the door now operates like it is brand NEW! I was very impressed with the quality of work they both did. I am so happy I am a returning customer and I definitely recommend their services! Thanks again for the excellent customer service! I will ALWAYS continue to use them.

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A Response from: Don Taylor

Your service call was covered by our warranty. Our aim is to respond just as enthusiastically to cover a warranty as we do for a new customer. Thank you for letting us know we did.

Jose Perea Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Jose Perea
Review:

This company is HIGHLY recommended. Fast service and the repairman are so nice. Thank you JOSE... you were incredible...

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A Response from: Don Taylor

Thank you Nancy for your input and your recommendation, very much appreciated.

Jose Perea Service Provided:
Garage Door Opener Repair

Product:
Rollers

Technician: Jose Perea
Review:

Prompt, courteous and a great job! Have already referred a friend.

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A Response from: Don Taylor

Thank you so much for your review and your referral. This is our main objective every time.

Jose Perea Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Jose Perea
Review:

5 stars Garage door repair and upgraded to replace all door parts. Great customer service and repairs done in a timely matter.

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A Response from: Don Taylor

Thank you so much sir, we appreciate you as our client.

Jose Perea Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Jose Perea
Review:

Very professional and courteous. Options were explained clearly and service was excellenr!

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A Response from: Don Taylor

Elated that you are 100% satisfied, thats our service goal every time.

Jose Perea Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Technician: Jose Perea
Review:

Precision showed up when they said they would. The technician was friendly and professional. I would definitely recommend.

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A Response from: Don Taylor

Thank you so much for your review.

Jose Perea Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Jose Perea
Review:

Technician was professional and on time. Repairs were done quickly and he went over all that was done. Had new spring and all new hardware done.

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A Response from: Don Taylor

We appreciate you, our customer and thank you for your feedback, you are our report card.

Jose Perea Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Jose Perea
Review:

repeat customer like the service performed by tech and rep. 5 star service

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A Response from: Don Taylor

Thank you for being our customer and for your review.

Jose Perea Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technician: Jose Perea
Review:

Jose replaced our broken springs in a fast efficient manner. He was professional and explained the benefits for each of the spring choices.

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A Response from: Don Taylor

Our goal is 100% satisfaction. Thank you for your review of our service.

Jose Perea Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Jose Perea
Review:

The quality of your work and the efficiency of your technicians is great, but your pricing is truly outrageous.

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A Response from: Don Taylor

I am sorry that you feel that way. In some cases our prices are higher and others lower. We always endeavor to fix your door right the first time. Additionally we use the best parts, not the standard ones. We are certain that our work will last substantially longer than the average repair.

Jose Perea Service Provided:
Install Garage Doors

Product:
Rollers

Technician: Jose Perea
Review:

Your technician José was very professional ,no bullshit ,sold the hell out of your company and product. If all your employers are like this you got it made. Very happy and satisfied thank you. Ken

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A Response from: Don Taylor

Thank you Ken. Jose believes in what he does and is a great ambassador for our company and service.

Jose Perea Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technician: Jose Perea
Review:

We are very pleased with your service. You came out in one day, diagnosed the problem and installed a new garage door opener in less than 2 hours. Our door not only opens now but is so much quieter! I'm sorry but I don't remember the name of the gentleman who did the work, but he was very nice and professional. Thank you very much.

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A Response from: Don Taylor

Thank you very much for your review. Jose was your technician, whose main goal is customer satisfaction. We are thrilled that your are enjoying the performance of your new opener.

Jose Perea Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Jose Perea
Review:

I don't think my husband could have picked a better company to call to replace our garage door spring! Jose Perea was very courteous and efficient in replacing the door spring (with two). We will make sure and call your company for all our garage door repair needs. Thank you!

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A Response from: Don Taylor

We will always inform you of the best way to repair your door, and endeavor to leave you 100% satisfied. We are delighted that we met that goal.

Jose Perea Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Jose Perea
Review:

when one is looking for a garage door repair man look no further, Jose was outstanding from start to finish as he provided fantastic customer service.. he has done a fantastic job in repairing my garage door in which other companies I have called in the past focused on just selling me a garage door in which I did not need. I will give Jose 5 star rating for a job well done as he went over and beyond the call of duty to ensure my garage door was repaired. we were so pleased with his service and will call this company back if needed for more repairs

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A Response from: Don Taylor

Thank you for your review. We provide options for our customers so they are in the best position to make the best choice for them. Thank you that our mission was accomplished.

Jose Perea Service Provided:
Broken Garage Door Spring Repair

Product:
Garage Doors

Technician: Jose Perea
Review:

The servicer (Jose) from Precision arrived on time, and he diagnosed the problem with my garage door quickly. He put together a quote to fix the door and was patient and courteous, and made me feel comfortable to ask questions. I was impressed with his knowledge and skill....he is an experienced guy! I would recommend Precision Door Service without hesitation. My garage door is working great, and I am glad I made the decision to call Precision Door Service. Great job!

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A Response from: Don Taylor

Your is important to us...that one way we make sure that our performance is what you the customer expects. Thank you.

Jose Perea Service Provided:
Garage Door Repair

Product:
Springs

Technician: Jose Perea
Review:

Jose was prompt, clean cut, courteous and professional. Jose didn't try to sell me on things I didn't need, did a complete job and went the extra mile to ensure other functions were in proper working order. Will definitely use Precision again and recommend to others as well. THANK YOU JOSE

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A Response from: Don Taylor

We simply want to provide the best garage door service we can. We appreciate your feedback.

Jose Perea Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Jose Perea
Review:

Jose was very professional, broke down the repairs that I needed on my garage, he was quick with the job and my garage opens and closes with no problems now and it doesn't squeak, I highly recommend Jose for any garage repairs.

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A Response from: Don Taylor

Thank you so much for your review.

Jose Perea Service Provided:
Garage Door Repair

Product:
Rollers

Technician: Jose Perea
Review:

Jose Perez was very prompt, courteous, and efficient. He diagnosed the problem and repaired it in a timely manner. We are very pleased.

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A Response from: Don Taylor

Thank you for letting us know that we are doing it right.

Jose Perea Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Jose Perea
Review:

Up till now, I've only ordered a new garage door, they haven't installed it yet. Jose is the nice young man that came to help me with my door problem, turned out the door I have is no longer in business, so I was advised to get a new one all together, guess mine was very old. Jose explained it to me, I had read the reviews on your web site, I know some of the people from Norco who had written the reviews, they were happy with the doors.

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A Response from: Don Taylor

Thank you for taking the time to review us as well...we want to make sure we are doing it right the first time.

Jose Perea Service Provided:
Install Garage Doors

Product:
Garage Doors

Technician: Jose Perea
Review:

Great Service!!

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A Response from: Don Taylor

Thank you.

Jose Perea Service Provided:
Garage Door Repair

Technician: Jose Perea
Review:

Yesterday our garage door drive chain came crashing down as we were leaving for a reservation at a local restaurant. Today the 27th of April Jose Perea with an associate came to fix the problem. I was given three choices and I decided to go all the way with a complete rebuild that includes a lifetime warranty. I was told that a copy of the warranty would follow. I am completely satisfied with Mr. Perea's professionalism. Job done to my satisfaction. Two things I would like to confirm, your state license and a copy of the warranty. Thank you

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A Response from: Don Taylor

We depend on our customer's feedback to make sure we are performing at the highest levels with our service. Thank you.

Jose Perea Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Technician: Jose Perea
Review:

I was very pleased with Precison he made us feel comfortable that he knew what he was doing.

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A Response from: Don Taylor

A sense of security and comfort is one of our goals with every customer. Thank you for your feedback.

Jose Perea Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Jose Perea
Review:

When I called to book appointment and get estimate I wasn't told that I had to replace two springs when one was broken. The technician told me that was your polity. The person giving estimates should of told me.

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A Response from: Don Taylor

I apologize for the confusion. Both of your springs have been lifting your door for the same period of time. When one breaks, you are much better served to replace both springs, as the older spring is likely to break in very short order. Additionally, you save a service charge fee and possibly labor as well. Thank you for your feedback on this issue.

Jose Perea Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Jose Perea
Review:

Fantastic service from start to finish!!. Jose was very knowledgeable and finished the work in less than an hour. Jose was even able to program my Homelink which is definitely above and beyond!!! Definitely recommend Precision Door Service to others.

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A Response from: Don Taylor

Our goal is to be the best we can be...we are happy we were able to fulfill our promise.

Jose Perea Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Jose Perea
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Precision Door Service
Office: (951) 795-4758
6236 River Crest Dr
Ste G

Riverside, CA 92507
Precision Door Service
Office: (951) 290-3423
26413 Jefferson Ave
Suite E

Murrieta, CA 92562

Licenses

CA State Contractors License
809067

If you are looking for service in the Northern Los Angeles, Pomona, and Ontario areas, please visit:

precisiondoorla.com