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Jose Perea

https://garagedoorriversideca.comJose Perea
Technician
Reviews: 625
Average: 4.86 stars
Jose Perea has received 625 reviews, averaging 4.86 Stars:
1 2 3 4 5

Jose Perea's Bio:

Jose was born and raised in the Los Angeles area. In high school he played baseball and ran the Cross Country event. After high school he coached high school and little league baseball for 10 years. His favorite professional sports teams are the Los Angeles Dodgers, the Los Angeles Lakers and the Dallas Cowboys. Jose spent 3 years in the Army and was stationed in Colorado and South Korea. He spent several years servicing a route with a major food company and co-owned a restaurant in Los Angeles for several years. Jose is bi-lingual, and presently lives in Ontario. He is a people-person and looks forward to helping you with your garage door needs.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

5 stars Garage door repair and upgraded to replace all door parts. Great customer service and repairs done in a timely matter.

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A Response from: Don Taylor

Thank you so much sir, we appreciate you as our client.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very professional and courteous. Options were explained clearly and service was excellenr!

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A Response from: Don Taylor

Elated that you are 100% satisfied, thats our service goal every time.

Service Provided:
Garage Door Repair

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision showed up when they said they would. The technician was friendly and professional. I would definitely recommend.

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A Response from: Don Taylor

Thank you so much for your review.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Technician was professional and on time. Repairs were done quickly and he went over all that was done. Had new spring and all new hardware done.

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A Response from: Don Taylor

We appreciate you, our customer and thank you for your feedback, you are our report card.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

repeat customer like the service performed by tech and rep. 5 star service

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A Response from: Don Taylor

Thank you for being our customer and for your review.

Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Jose replaced our broken springs in a fast efficient manner. He was professional and explained the benefits for each of the spring choices.

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A Response from: Don Taylor

Our goal is 100% satisfaction. Thank you for your review of our service.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The quality of your work and the efficiency of your technicians is great, but your pricing is truly outrageous.

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A Response from: Don Taylor

I am sorry that you feel that way. In some cases our prices are higher and others lower. We always endeavor to fix your door right the first time. Additionally we use the best parts, not the standard ones. We are certain that our work will last substantially longer than the average repair.

Service Provided:
Install Garage Doors

Product:
Rollers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Your technician José was very professional ,no bullshit ,sold the hell out of your company and product. If all your employers are like this you got it made. Very happy and satisfied thank you. Ken

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A Response from: Don Taylor

Thank you Ken. Jose believes in what he does and is a great ambassador for our company and service.

Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We are very pleased with your service. You came out in one day, diagnosed the problem and installed a new garage door opener in less than 2 hours. Our door not only opens now but is so much quieter! I'm sorry but I don't remember the name of the gentleman who did the work, but he was very nice and professional. Thank you very much.

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A Response from: Don Taylor

Thank you very much for your review. Jose was your technician, whose main goal is customer satisfaction. We are thrilled that your are enjoying the performance of your new opener.

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I don't think my husband could have picked a better company to call to replace our garage door spring! Jose Perea was very courteous and efficient in replacing the door spring (with two). We will make sure and call your company for all our garage door repair needs. Thank you!

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A Response from: Don Taylor

We will always inform you of the best way to repair your door, and endeavor to leave you 100% satisfied. We are delighted that we met that goal.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

when one is looking for a garage door repair man look no further, Jose was outstanding from start to finish as he provided fantastic customer service.. he has done a fantastic job in repairing my garage door in which other companies I have called in the past focused on just selling me a garage door in which I did not need. I will give Jose 5 star rating for a job well done as he went over and beyond the call of duty to ensure my garage door was repaired. we were so pleased with his service and will call this company back if needed for more repairs

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A Response from: Don Taylor

Thank you for your review. We provide options for our customers so they are in the best position to make the best choice for them. Thank you that our mission was accomplished.

Service Provided:
Broken Garage Door Spring Repair

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The servicer (Jose) from Precision arrived on time, and he diagnosed the problem with my garage door quickly. He put together a quote to fix the door and was patient and courteous, and made me feel comfortable to ask questions. I was impressed with his knowledge and skill....he is an experienced guy! I would recommend Precision Door Service without hesitation. My garage door is working great, and I am glad I made the decision to call Precision Door Service. Great job!

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A Response from: Don Taylor

Your is important to us...that one way we make sure that our performance is what you the customer expects. Thank you.

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Jose was prompt, clean cut, courteous and professional. Jose didn't try to sell me on things I didn't need, did a complete job and went the extra mile to ensure other functions were in proper working order. Will definitely use Precision again and recommend to others as well. THANK YOU JOSE

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A Response from: Don Taylor

We simply want to provide the best garage door service we can. We appreciate your feedback.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Jose was very professional, broke down the repairs that I needed on my garage, he was quick with the job and my garage opens and closes with no problems now and it doesn't squeak, I highly recommend Jose for any garage repairs.

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A Response from: Don Taylor

Thank you so much for your review.

Service Provided:
Garage Door Repair

Product:
Rollers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Jose Perez was very prompt, courteous, and efficient. He diagnosed the problem and repaired it in a timely manner. We are very pleased.

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A Response from: Don Taylor

Thank you for letting us know that we are doing it right.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Up till now, I've only ordered a new garage door, they haven't installed it yet. Jose is the nice young man that came to help me with my door problem, turned out the door I have is no longer in business, so I was advised to get a new one all together, guess mine was very old. Jose explained it to me, I had read the reviews on your web site, I know some of the people from Norco who had written the reviews, they were happy with the doors.

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A Response from: Don Taylor

Thank you for taking the time to review us as well...we want to make sure we are doing it right the first time.

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great Service!!

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A Response from: Don Taylor

Thank you.

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Yesterday our garage door drive chain came crashing down as we were leaving for a reservation at a local restaurant. Today the 27th of April Jose Perea with an associate came to fix the problem. I was given three choices and I decided to go all the way with a complete rebuild that includes a lifetime warranty. I was told that a copy of the warranty would follow. I am completely satisfied with Mr. Perea's professionalism. Job done to my satisfaction. Two things I would like to confirm, your state license and a copy of the warranty. Thank you

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A Response from: Don Taylor

We depend on our customer's feedback to make sure we are performing at the highest levels with our service. Thank you.

Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was very pleased with Precison he made us feel comfortable that he knew what he was doing.

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A Response from: Don Taylor

A sense of security and comfort is one of our goals with every customer. Thank you for your feedback.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

When I called to book appointment and get estimate I wasn't told that I had to replace two springs when one was broken. The technician told me that was your polity. The person giving estimates should of told me.

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A Response from: Don Taylor

I apologize for the confusion. Both of your springs have been lifting your door for the same period of time. When one breaks, you are much better served to replace both springs, as the older spring is likely to break in very short order. Additionally, you save a service charge fee and possibly labor as well. Thank you for your feedback on this issue.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Fantastic service from start to finish!!. Jose was very knowledgeable and finished the work in less than an hour. Jose was even able to program my Homelink which is definitely above and beyond!!! Definitely recommend Precision Door Service to others.

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A Response from: Don Taylor

Our goal is to be the best we can be...we are happy we were able to fulfill our promise.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was totally pleased with Jose's work. He arrived a few minutes early which was very nice and thoughtful. He gave me a realistic estimate both for what had to be done and what could be done. Jose consummate professional while working lie the energizer bunny. He explained to me exactly what he was doing and what to not do. I would do business with Precision Garage door repair again.

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A Response from: Don Taylor

100% satisfaction is what we promote. Thanks for allowing us to service your door.

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

5 Stars, quick, and did a great job!

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A Response from: Don Taylor

We appreciate your feedback, it helps us keep improving.

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great service! The technician exceeded my expectations. I will definitely use your service in the future.

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A Response from: Don Taylor

Our goal is to always meet or exceed our client's expectations...thank you for your feedback.

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Tech was professional and fast, he also arrived early. He performed warranty service. Good thing I kept my receipt from 7 years ago. Thanks very much.

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A Response from: Don Taylor

Thank you for your review of our warranty service. We are here for whether it is new service or to honor our warranty.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

5-service was excellent from the customer service to the tech. I was very happy and will be a returning customer. the service tech provided excellent service.

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A Response from: Don Taylor

That is what we like to hear from our customers. If we don't we try to fix it...which is why your feedback is so important to us. Thank you.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Your BBB accreditation seal was a big reason for contacting you; also read the reviews of previous users of your repair service in our Riverside area. Jose telephoned ahead of time, as promised, arrived promptly, assessed the problem and gave us some options. We needed new springs and rollers and a drum and some wheels He performed the repair quickly, efficiently. The door is functioning smoothly & quietly. Better than new (which was 17 years ago). He is more than able and professional, he is also straightforward and very personable. We are highly satisfied. Thanks very much.

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A Response from: Don Taylor

Mr. Gill, our reputation is very important to us and we highly appreciate your feedback and validation of our technician and service.

Service Provided:
Broken Garage Door Spring Repair

Product:
Rollers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

5 out of 5. Called on Tuesday, had a tech (Jose) out here on Thursday, replaced springs in 1/2 hour. Really quick and professional. Definitely a keeper

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A Response from: Don Taylor

We always strive to be our best on every service call. Thanks for your feedback.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I had Precision install new cables and springs on my garage door ,was not to happy with the cost from the phone quote .At this point I sent in a rather harsh review and after a talk with Kevin( the owners son ) it was a matter of communication between the pricing with the girl answering and myself. As usual with the right information you will always resolve a problem. Thank you Kevin for your imput and help.

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A Response from: Don Taylor

Thank you for re-reviewing us after speaking with you.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Jose did an awesome job of repairing my door. Thanks a million Jose.

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A Response from: Don Taylor

Thank you for allowing us to serve you.

Service Provided:
Garage Door Repair

Product:
Garage Doors

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Riverside Area (951) 225-4371
Temecula Area (951) 331-3254
Palm Springs Area (760) 459-8572
San Bernardino Area (909) 748-5478
Mountain Cities Area (909) 279-1442
Moreno Valley Area (951) 992-1780
Victorville Area (760) 475-9541
Precision Door Service
Office: (951) 795-4758
6236 River Crest Dr
Ste G

Riverside, CA 92507
Precision Door Service
Office: (951) 290-3423
26413 Jefferson Ave
Suite E

Murrieta, CA 92562
Precision Garage Door Service of Palm Springs
Office: (760) 530-8540
225 S Civic Drive
Suite 1-2

Palm Springs, CA 92262

Licenses

CA State Contractors License
809067

If you are looking for service in the Northern Los Angeles, Pomona, and Ontario areas, please visit:

precisiondoorla.com