I called for spring and cable replacement for a two car roll up garage door.iIwas told it would cost $225.00 over the phone and when the Tec arrived he said it is $390.00 and to make me feel better he now would give me bigger springs for this price. I have been a licensed contractor for 39 years and never have run into such foul business practice. As I call around the first price is right in the ball park and at the time I needed the door opened so I could take out my truck, in other words I now had no choice to call another install Co. Very foul practice,I realize they will delete this review however it will be on Yelp and filed with better business. This review isn't just about the money it's about the way they do business. The installer was a really good guy he should be working for a honest company. As for the big springs the $390 price was for the little springs,littler than what I had and as i bitched of the price I was given the big springs for the same cost. If I wanted big I can afford it however the little ones lasted 25 plus years. The problem hear is being deceived. I never complain the damage is done except for you people that will do business with them....

- Jim Mathy

Thank you for your review sir and for alerting us of this problem. This was a misunderstanding, or mis-communication as explained by Kevin's communication with you. And thank you for your subsequent review after your discussion with Kevin. Alerting us of a problem is how we get better if there is one.

My garage door opener was smoking when I called Precision. Jose came and was both friendly and professional. He helped me decide on what would be best for me in my situation. He gave me my options and then proceeded to perform the work requested. The service was excellent and I will recommend both your company and Jose to others.

- Linda Baenteli

Thank you very much. This is the kind of service we intend every time.

I am very pleased with the service performed and the operation of my new motor. It is quiet and smooth. I have a home link garage door opener system in both my car and truck. I can not program either to work w/o purchasing an "extender" not originally explained to me. I am awaiting the installation of the extender to use my HomeLink system. Be sure to ask if you have a "HomeLink" system in your vehicle before the technician leaves.

- john gambill

Thank you sir for your feedback. These units work with most newer cars, but older technology, we need to use the extender that you referred to. This is something that we will re-train on, so that our techs mention it up front. Extraordinary customer service is always our goal.

I now can rest knowing door is fixed thanks to you all for you fine and fast service.The tech was very professional and nice as well:)

- Rosalyn Kraut

We are please that we could live up to your expectations. Thank you.

Jose Perea is a very professional and friendly technician. He knows what he is doing and is very informative. He fixed my problem in short order, which required replacement of improper springs from a different company. I would recommend him to anyone in need of garage door work. Thanks Jose, good job! (Thanks for your past military service.)

- Bruce Vaughan

Thank you for your response Bruce. 100% satisfaction is our goal.

My old door mechanics were very noisy and the door opener wasn't working well. I had the roller and springs replaced and bought new openers, I didn't need a new door. Service was timely and efficient. I just open and shut the garage door and listen to the quiet. Great!

- Barbara Dufour

Our goal is to always fix your garage door right, the first time. Thank you for your response.

Great Job! Thank You!

- Vasiliki Doerr

Thank you for selecting us to service your door. Don Taylor

Prompt and Great Service. Thank you

- Monica Rodriguez

I was very pleased with the way the work was performed, and with the way I was treated by the tech. He was efficient and glad to answer all my questions.

- Joyce Vaughn

Jose was on time, courteous and very informative. He worked quickly to resolve issue. If there are any issues going forward I will definitely give Precision a call. I was very pleased with the service. 5 out of 5 stars

- James French

We have had Precision install a new garage door opener, service it, and help program our openers. They have been very responsive, professional and knowledgeable. Jose has been "our guy" and has made each call a success and even a pleasure! He really knows his stuff and cares that we are happy with his work.

- Bonnie Tregaskis

Very happy with quietness of new opener and improvements made to door. I would recommend Precision to anyone in need of garage door service.

- Ann Smith

Called for an appointment and within an hour of my initial call, Technician Jose arrived.. He was extremely professional and friendly and very thorough in explaining the problem. He replaced the overhead spring and cables, Would highly recommend the company, Jose and the customer service staff. Good job.

- John Huff

Needed to have our garage door repaired, and our technician Jose did an awesome job. He helped us find a permanent solution for a problem that we had had with our garage door multiple times. Would definitely use this company again.

- Christy Wong

Thank you for your review of our work. Our goal is always to solve the root problem as opposed to a bandaid fix. We are happy that we were able to provide the proper solution for your door system problem.

Garage was serviced promptly, professionally and the technician thoroughly explained repairs and what was broken. Great job overall.

- Jackie Debeni

We are honored to have you as our customer!

5 stars for professionalism and appearance.

- Martha and Daniel Housel

Thank you for your appraisal of our business.

5 stars Problem solved temporarily, spring adjustment needed. Work done was much appreciated.

- Don Kerkes

I am very happy with the service I received. The phone reps and the technician were all pleasant to talk to, very informative and the job was completed in less time than originally estimated. I recommend using Precision Door Service if you are looking for excellent service.

- Dawna

On time. Efficient.and professional. Very happy with the service.

- Linda Novkovich

I was in a fix and needed help ASAP. I had called around and got a call back from Precision and really lucked out as the gentleman said he had a tech who had just finished a job and could be at my place in about 20 min. I don't get these kinds of breaks, this made my day as I was unable to leave my house, the garage door would not even close. Jose explained things to me gave me options, I chose and he did a wonderful job and left his work site clean. I recommend this company and Jose. Keep up the good work.

- Dale

I am totally impressed with not only the quick response but the outstanding service as well. How can you beat having your repair issues dealt with within an hour of the initial call? An then so send a completely competent and friendly technician, and on a Saturday to boot. Thank you Jose Perea. I really appreciate it.

- Robert Archibald

Jose Perea was our technician. Jose explained everything in detail and answered all questions. Job was done promptly. Considering upgrade on other services in part due to the excellent experience. Will be recommending to neighbors for sure.

- Johnny Rocha

Hi Don, Fast accurate service, Many thanks!

- Trish/james Jenkins

As always, did a great job. You can always count on this company.

- Dan Briones

Prompt, professional and courteous technician

- Alma Millar

Thank you for allowing us to serve your needs!

Your associates were thorough and competent. The estimates were easy to understand and all of our questions were answered. We are in the process of considering which steps to follow next.

- Harriet Briant

A torsion spring broke on our garage door Tuesday afternoon, and based on a friend's recommendation, we called Precision. A repairman was here the next morning at 8:10, and brought all the necessary parts with him the first time, and was finished repairing our door in 1 hour. VERY prompt service!

- Rhys Berryman

Jose was prompt, friendly and courteous. He provided options and was clear about the benefits and drawbacks of each choice without being pushy. As a do-it-yourselfer I appreciated Jose's speed and craftsmanship. I was tempted to try doing it myself and am so grateful I didn't!

- James Mclaughlin

Jose got to our house about 10 minutes before 8:00. We requested as early as possible. Very good response and he was out the door in time for us to make our appointments. We are very satisfied with his timeliness and the work performed.

- Kathleen Wilson

tech was right on time. even called in advance to give e.t.a.. that's something that doesn't seem to happen anymore. he explained everything in detail and was very professional in his job. you made a customer for life. thank you for being professionals in your attitude and service!

- Mike Wehn