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about Precision Garage Door
Precision Garage Door of Riversidehas received 2915 reviews, averaging 4.82 Stars:
Lake Arrowhead, CA
Moreno Valley, CA
Field Service Technician Jose Perea was professional, knowledgeable and very prompt. I appreciated his positive attitude and willingness to go beyond basics. He understands his profession and is an excellent representative of Precision,Riverside. I would be happy to recommend him and Precision Door Service to my friends and acquaintances. Thank you.
- Gary Asbury
Highland, CA
Thanks a million to Lance! He was courteous and informative. He had the parts I needed on hand and repaired my garage door in less then 1 hour, great service!! I especially appreciate Precisions website's security feature how it shows photos of all the repair technicians, so you know who should be arriving at your home. You can never be too safe!
- Candance O'grady
Product:
Beaumont, CA
Cody was very professional during the installation of the unit that was installed in our garage. He explained the functions of the keyboard and remotes in a manner that was easy for my wife&I to understand. He would be an asset in any business that he chose to be a member of. He is a very nice young man Gail&Rita Marcotte
- Gail Marcotte
Product:
Lake Elsinore, CA
Bill tuned and lubed my garage door opener. He explained what I needed to know carefully and patiently.
- Cindy Petersen
Palm Springs, CA
Great service. Came quickly, polite and made repair and adjustment. Great employee.
- James Wood
Fontana, CA
Bill was quick, efficient, and courteous. Went above than just the bare minimum of fixing and leaving. Good customer service.
- Ryan Carter
Product:
Corona, CA
We use the services of Precision Garage Door of Riverside CA for a garage door opener. Jose, the technician called ahead of time of arrival and even waited for us to come to the house.Once there he went the extra mile to provide not only excellent but reliable service . Thank you Jose
- Patricia Roman
Riverside, CA
Precision is a kind courteous company. Dean is a great representative. Precision quickly solved my issue.
- Chris Garrett
Beaumont, CA
They did a great job. Tech was on time, friendly, and dressed appropriate. Professional evaluation,gave several options without pressuring. Advised me of all aspects of the job and cleaned up after. I have nothing negative about my expirence. I appreciated the lifetime warranty on all the moving parts. However, I was provided with nothing in writing at the time. I was told it will come in my email but haven't seen it yet. I assume I will get it but I like to see things in writing before giving my money. That was the only problem I had. I think if you have time to send this my receipt could have also been sent at the same time
- Ralph Pietropaula
As you know we are a paperless environment with our invoicing and are currently emailing your receipts. However we are evaluating a way to print receipts on the spot instead of emailing. Thank you very much for your review. Don Taylor
Product:
Beaumont, CA
A very good experience with your company. The gentlemen that saved the day was named Dean.... Polite, thorough, respectful. Explained all my options available. I will recommend your company to everyone I know. From my phone call at 8 am.... And a person answered, set up appt quickly. One hour later the technician Dean called me, introduced himself, told me he would be at my house soon... And he was:) smooth transaction and the price was more then fair:)
- Carolyn Costello
Product:
Victorville, CA
Cool guy, polite, definetly did the job
- Vincent Cruz
Corona, CA
Jose did a great job installing new springs, cables, and rollers on our garage door. He was very professional and very friendly. Glad we chose Precision.
- Frieda Knerr
Riverside, CA
Jose Perea did a great job in repairing our garage doors. His work was outstanding and excellent. Our garage doors work better than new. I commend Mr. Perea for his work performance and would highly recommend him.
- Luis Hernandez
Moreno Valley, CA
Lance came out at the earliest scheduled time and helped me with my broken garage door. He was very kind and knowledgeable. If I ever need service again, I'm definitely calling back here. Thanks guys!
- Rey Kepler
Fontana, CA
All I can say is wow! I have never had a company that arrives early to a job let a lone do a fantastic job. I had Jose come to my house for a broken spring and the door was stuck shut. He did a quick inspection & pointed out a few other problems with the door that I didn't notice; but all makes since know that my garage door isn't waking up the neighbors when I come home. They are reasonable on the cost of materials & labor and took just an hour to complete the job. I highly recommend this company & will repost this on Yelp. Thank you for all your help!
- Scott Lowery
Corona, CA
Dean was very helpful and informative. It was a pleasure having him as our service technician. I would definitely request him as our technician should we have any other problems. He is very personable and respectful.
- Bill Dangler
Product:
Corona, CA
The technician was very informative and knowledgeable. He was also very personable and respectful. I would definitely want him to come again if I should have a problem again. I was extremely satisfied with the service. Would recommend you to others
- Bill Dangler
Product:
Moreno Valley, CA
Thank you for the job well done on my garage door. The job was done quick and very efficient and the technician was very profesional.
- Guillermo Segura
Product:
Corona, CA
Jose was great and I wasn't even home to over see the work. He was in constant contact with me to let me what I did and didn't need to get the job done to perfection! I am very happy and would use Precision again!
- Kyle O\'Campo
Beaumont, CA
The technician was very helpful and shared his knowledge with me, which helps when you are spending a good amount of money. I feel that the up pricing on the parts was a bit high, but probably an industry wide issue. I do not think I would use any other company. The technician was on time, and being able to know who was coming to my house prior to the day really helps out.
- Kenneth Edward
Product:
Victorville, CA
Mr Perea arrived at the time that he said that he would. He was courteous and professional. We felt no pressure on the choice of repair that we chose. I believe it was a couple of hinges that he had to replace. Thank You so much!
- Daniel Walker
Riverside, CA
I had a garage door and side jack installed on my garage that had no other access. The installer was very skilled and was a good communicator. I upgraded to the side jack on his recommendaion because of the lay out of garage. It was the right call I am very satisfied with the use and application. Unfortunately, 1 year later my lift jack wireless remote wont work, I am told we have to cut a hole in the panel to access the device to unlock get it to work.... I am NOT upset about the work or craftmanship.... things will break (or one of my family may have inadvertently put it in vacation mode or unplugged it). I just wish that I had been offered another means to open the door.... I am learning now that a cheap keyed switch would have done this... Again I love the door and the side jack but not informing me of the options is now going to be a pain in the butt and lot more expensive than a simple key.... feel free to delete I am not an angry customer just wanted to give you some feed back on how I would have been more satisfied as a customer. Again the installer Jose is very skilled, does excellent work and is a very good rep for your company in the field.... Give him a product with more diversity and I believe you will not be disappointed. ..... I hope this was helpful. I like your company and the people. The Dispatcher/Office was also very helpful.
- Bill Laster
Thank you sir, I appreciate your input and will institute changes for this rare but important situation. Don Taylor, President
Sun City, CA
When I went on your website I already had a Precision garage door, The receptionist was very helpful. After I made my appointment with her,your company emailed me a confirmation to let me know that all was ready for the service. What I really liked was that you have your employee's picture on the confirmation email. It made me feel very secure to know who to expect at the door. Mark the serviceman was very customer oriented, he was very profesional and very polite. He knew what he was doing.I am very satisified with the work performed and I will be sure to recomend your company to my friends Thanks Rudy
- Rudy Lerma
Product:
Beaumont, CA
never have I encountered such a kind and helpful tech EVER! He listened to what the problem was, annualized it himself, explained everything to me thoroughly. I so appreciate your company sending this man to my house to fix what was a stressful day and made it pleasant. He efficiently worked and finished in a timely manner too. I will definitely refer this company and this Tech,Dean to any one looking for a garage door company! thank you again, Gina
- Gina MacKinnon
Palm Springs, CA
I purchased a $1,100 garage door opener, installed 4/5/14. Last night it became stuck open. I called today 4/20 to have it repaired. I was told a technician would come out between 2-4pm. At 4p, I called again because no technician arrived. Customer Service rep tried to reach technician but not answer. She then tried to reach a manager or other technician but not answer. Now I have an 8a-12p appointment tomorrow. I have to stay home from work to wait for technician. I had to stay home from Easter at brother's today because I did not want my washer/dryer stolen from my open garage. Sure hope technician shows up!!!!
- Peggy Griswold
For our initial work 2 weeks earlier, this customer gave us a 5-star review. I spoke with Mrs. Griswold regarding this call and found that she booked this call on Easter Sunday. I have researched it and cannot find the booked call. We are a 24/7 company and we should have been able to take care of that call. I cannot find a reason for our apparent error. The job was done first thing the following day and she was very happy with that. I reduced her bill to mitigate the situation and reviewed this situation with our staff to prevent any such situation going forward. Don Taylor, President
Product:
Corona, CA
Cody did a great job. He even corrected an issue that was missed before. He was also able to fix a problem that two other techs could not correct.
- Wade Miller
Product:
Corona, CA
Cody was awesome. He was attentive, explained things in detail and did the job quickly. He was honest and upfront which was refreshing.
- Steve Groner
Product:
Moreno Valley, CA
We found you on the internet. Arrived on time, evaluated and presented the solution in a straight forward manner. Installed equipment,door works great,installation as promised. Your service men were excellent, confident, personable, professional. Very happy with your service. Will recommend you.
- Alan Otto
Product:
Corona, CA
Enjoyed having Jose return for our garage doors to be installed. Happy to recommend him for anyone needing garage doors. Customer service is very important and he is the best!
- Michael Peters
(951) 225-4371
(951) 225-4371(951) 331-3254
(951) 331-3254(760) 459-8572
(760) 459-8572(909) 748-5478
(909) 748-5478(909) 279-1442
(909) 279-1442(951) 992-1780
(951) 992-1780(760) 475-9541
(760) 475-9541Office: (760) 530-8540
225 S Civic Drive
Suite 1-2
Palm Springs, CA 92262
Licenses
CA State Contractors License809067
If you are looking for service in the Northern Los Angeles, Pomona, and Ontario areas, please visit:
precisiondoorla.com
Courteous, efficient, and helpful
- Patricia and George Smith