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about Precision Garage Door
Precision Garage Door of Riversidehas received 2807 reviews, averaging 4.82 Stars:
Riverside, CA
Thank you Dan for your review. We appreciate you taking the time to send us your review. That how we stay in touch with our performance in the field and make the appropriate changes when needed. We are here when you need us.
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Murrieta, CA
Bill quickly resolved my garage door issue, was very professional and efficient. My next call for any garage door concerns will go to Precision Garage. Thank you once again for the outstanding service!
- Terry Allen
Thank you so much for allowing us to serve you with your garage door needs.
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Sun City, CA
They were open on Suoerbowl Sunday! They got my busy! Bill was a great technician and replaced and tuned up our garage door opening equipment!
- Diane Piela
We are open 24/7 to serve our customers. We have a live person answering our phones 24 hours a day, and look forward to serving you or your referrals as needed.
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I purchased my garage door and opener from Precision in 2011. I have always used Precision for any repairs needed. Precision is always courteous and professional. Today was no exception. The cables on the garage door were becoming frayed and not functioning properly. Jose Perea was the technician who responded to my home. Jose was very knowledgeable and thorough about explaining what was needed and in getting the job done. Thank you for doing a great job!
- Traci Taylor
Thank you for your review. Yours was a warranty replacement and was not charge for the parts. Providing service for our warranty is very important to us and I am happy that we lived up to our promise.
Highland, CA
Fast, knowledgeable, polite, service
- Amy Potter
Thank you Amy.
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Riverside, CA
Good job but way too expensive!!!
- Steve Odgers
I appreciate your review and your candid thoughts. Our goal is always 100% satisfaction, and a great value. Part of that value is that we aim to always do it right, give you the best warranty for the money and to be there as promised when you need us. Thank you for being our customer, and we hope you will appreciated the expense now as go forward.
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Riverside, CA
So pleased with the efficiency of the Service Representative. He determined the problem and had the Door in operation without issue. Now that it is working properly, I realize why it was so noisy. I would definitely not hesitate to call on Precision Door Service in the future.
- Eileen Curtis
We really appreciate your review of our service, and you being our client. Our motto is "We fix garage doors right the first time". We recommend that you have a tune-up annually to keep your door in perfect shape. Thank you for your review.
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Sun City, CA
My neighbor just told me she got a 10% senior discount. I asked for that and was not offered it.???
- Delores Madariaga
Thank you for letting us know. We will look into it and get back to you shortly.
Service Provided:
Product:
Technician: Jose Perea
Sun City, CA
everything was just great on time and no problems would recommend to my friends
- Charles Schrader
Thank you much for validating that our service was what we intended. Our goal is 100% satisfaction.
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Riverside, CA
Jeff did a great job! Called about 10 minutes out, arrived when promised, did a great job repairing the door and communicated well. Clean and professional.
- David Rex
We appreciate you taking the time to give us your feedback. Your feedback is how we make sure we are providing a first class experience. Our goal is always 100% satisfaction. Thank you.
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Rancho Mirage, CA
Thanks to Shane, from the Riverside that came to help two old mechanically challenged people out!!! We appreciate you not laughing in front of us for being inept !!! Happy we do not have to be shutins and can now get out of our garage… GEEZE !!!
- Colleen Harnish
We operate 24/7 daily and guarantee service within 4 hours, or we'll waive the service charge. Thank you so much Colleen for your review of our service. Your experience is what we do.
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Yucaipa, CA
Precision was prompt, polite, and effective. We have bought a lifetime warranty for our garage door.
- Guy Kimbrough
Guy, we will be there when you need us. Thank you so much for placing your trust in us.
Murrieta, CA
Your Service Tech was very professional and Kind, he fixed my remote and set my door to perfection. Jose Perea did a Great job. I will call you again if I need anything. Thanks Joseph Fox Sr. Home Owner
- Joseph Fox sr.
Thank you Mr Fox. Our customers are our most important asset, and we certainly appreciate your assessment of our service and company.
Yucaipa, CA
Prompt friendly service with knowledgeable service person
- Pierre Assaf
Thank you for your review, it means everything to us that our service is top notch.
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Corona, CA
Shane Stewart did an excellent job replacing the springs, rollers, cams etc. on my existing door. He also replaced my 13 year old opener with a new Lift-Master belt drive, My door is quieter and runs smoother than it did when it was new. Many thanks to Shane and all the staff at Precision.
- Randy Maxwell
Because we use the best parts, technology and techniques, in most cases the door system is quieter than ever before. Quietness and longevity of our parts are our specialties. We appreciate your comments.
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Victorville, CA
Technicians were knowledgeable professional during the performance of the repair actions. Left work area clean and organized. Friendly and courteous. Thank You for a job well done. JULES
- Julius Wetzel
Your review is very much appreciated...it's how we stay in touch with our goal of 100% satisfaction.
Perris, CA
Bill, waited on us and he was real professional and nice to us he is highly recomended for us and yes 5 stars, he came out even thew it was late night. Thank You for your service...............Les Billings
- Les Billings
When you book a service call with us, we will go that extra mile to service you well, as 100% satisfaction is always our goal. We appreciate your feedback, and the fact that we achieved our goal.
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Beaumont, CA
The service man was on time and very pleasant and immediately knew what the problem was, gave me a fair price to remedy, and had it fix in a short time. Very easy process. I have used them before and will continue to use them in the future.
- Marsha Ladam
Thank you so much being our customer and for your feedback. We always strive to acheive 100% satisfaction, every time.
Apple Valley, CA
5 STARS DEAN WAS GREAT.
- Rick Anderson
Thank you for taking the time to give us your thoughts...very valuable to us.
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Riverside, CA
The service was excellent and fast I give a 5 star rating.
- Kelli Deloye
Thank you so much Kelli for your feedback. We use this information to keep improving our service.
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Banning, CA
We just want to thank Mr. Gonzalez for his professional service. He explained everything very clearly. Our garage door works perfectly and we have peace of mind now. Thank you again and we would not hesitate to recommend or call PDS for service again.
- Calvin Hotz
We know you will enjoy your new door. Your comments are very much appreciated.
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Redlands, CA
Service was very prompt and courteous. Service tech gave me several options on how to proceed with the repair. I opted for service only, as I found replacement costs higher than I wanted to spend as a tenant. The tech did work with me on various ways I could proceed. He was pleasant and professional.
- Margie
We always try to work with our customers to make sure your door is safe. Safety and customer satisfaction is important to us.
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Redlands, CA
I love the outstanding service that your company provides! Professional techs, very quickly solved my problems with two garage doors. This is the second time that I have used your services. Jose was great! He was an outstanding tech, and quickly identified and repaired the problems.
- Marsha Bird
Marcia, we appreciate you as our client. Our goal is to serve you in the years to come.
Murrieta, CA
They came after hours, very professional and quickly took care of the problem.
- Vicky Grigoli
Our goal is 100% satisfaction, thank you.
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Redlands, CA
I would give them a five ! Sevice guy very professional and informative ! I lam very happy with service , I had to reschedule over three times and everyone was super nice !! Thank you
- Angela Munez
Customer satisfaction is one of our most important goals. Thank you.
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Temecula, CA
The Tech (Michael Napalitano) arrived on time, briefed me on the problem, explained all my options, no hard sell, made my decision, and proceeded to work in a very professional manner. I would rank him as a valuable employee of your company. Should I ever need more work done, I would request him to do the job
- John Mccabe
Mike always does a great job...I appreciate your feedback.
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Redlands, CA
Our technician Jorden provided us with " Stellar Customer Service"and I would certainly recommend Precision Door Service to everyone.
- Randy Wirtz
Your wonderful comments are very much appreciated, it is reinforcement of our training and our employee.
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Lake Arrowhead, CA
Michael M. was my technician. He came and explained in detail what needed to be done. He did an excellent job and was a very pleasant and professional person. I cannot thank him enough.
- Sandy Meehan
Customer service is our #1 priority. I appreciated you giving your feedback, it reinforces that we are doing the right thing in the field.
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Beaumont, CA
Very pleased with the service response and technician's knowledge. Their tech's always display a courteous demeanor and make every effort to complete the job expediently and efficiently. Also their product range is great.
- Dusty Taylor
Thank you for your review. We strive to be the best in the industry, and I appreciate your endorsement that that is the quality of service that you received.
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San Bernardino, CA
Well this will e long. I called Precision on Monday this week October 10 2016 I stated my Garage door was not working correctly. Out comes Schane. After a quick look he stated the motor is working good, the springs need replaced,he did , no change thew door still does not work,"I guess the motor need to be replaced, we talked and he went to the Truck to call his super, 30 minutes later I go out front and he is gone. I called the office again, I was told the super would call me, Now this was Monday, Today is Friday, I called the office after talking to Home office in FL, they gave me Toi number and I called and told her the program, She stated she would send out a serviceman today, SHE DID HER JOB, at about 2PM Jeff drives in and I show him the problem, He did the survey and list all the problems and also showed me the springs that were put on were to small but would work, also look at his report as to the other problems and was able to find and to correct them by installing a new MOTOR the job is done and I am again convinced that Precision can and will do the job correct. Thank you Jeff and Keep up making customer Happy IF YOU WANT IT DONE AND DONE RIGHT GET PRECISION TO DO IT
- Howard Wicks
First of all, I apologize for the difficulty in the beginning. Our #1 priority is customer service, and our goal is 100% satisfaction every time. Thank you so much for letting me know that we ultimately got it right. We have reviewed this situation, used it as a training focus to correct it for the future. This is our reasoning for asking for reviews...it helps us stay on track for giving the best service in the industry.
Product:
(951) 225-4371
(951) 225-4371(951) 331-3254
(951) 331-3254(760) 459-8572
(760) 459-8572(909) 748-5478
(909) 748-5478(909) 279-1442
(909) 279-1442(951) 992-1780
(951) 992-1780(760) 475-9541
(760) 475-9541Licenses
CA State Contractors License809067
If you are looking for service in the Northern Los Angeles, Pomona, and Ontario areas, please visit:
precisiondoorla.com
Excellent and professional service. Shane was courteous and knowledgeable. He deserves a promotion. Would recommend your company to anyone.
- Dan Taylor