Garage Door Repair in Riverside & San Bernardino County - Page 52

Dan B.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called, they answered right away. Scheduled an appt for the next day, they called and showed up on time. Tech was polite, respectful, pleasant and informative. I had no problem paying what it cost to get my garage door remotes all back in order. Great response, great service, I feel good about the whole experience.

James Farmer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician showed up very bright and information tell me that my motherboard which bad But it was an older model I cannot fix it did not have one I want it in stock told him I would go and buy one and install it if I get into trouble I will call wish I did and they made another pointman for me very happy with the company

Paul N

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician was prompt, courteous and thorough with his explanations. Price was reasonable and would definitely repeat should the need occur.

Barbara Rayliss

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I did have a confirmation by e-mail of my appointment, but was called and my appointment was changed to the next day. Gilbert came out right at 8:00. He was very personable and kind. He checked everything, even though my problem was an alignment problem with the safety beams. A good experience.

Tracy Burt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Outstanding service from your team. He was very knowledgeable and friendly. I would recommend to everyone to use your service. I had an broken spring on July 4th and you came and repaired my door.

Linnea Sotero

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Derrick was punctual and professional. I appreciate that he was efficient and got the job done quick!

George Mcmaster

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

All of my questions were answered by either Nicole, Derek, Oscar...all with knowledge of product. Thank-You for that. At this time all we needed was a remote opener to be replaced. Oscar and I spoke of alternatives for the future, I was then sent an E-mail with a Good, Better, Best suggestion as to what we talked about...All 3 employees are clearly professionals and an asset to the company....Thank-You...

Royce Boydsteun

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Bought rubber for the bottom of doors. Rodents ate the old one. prompt service.

Ronald Shaw

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

After I showed your service technician the broken spring on my garage door, he immediately absolved your company from any wrong doing or responsibility. I was under the assumption that your company had installed the garage door. I was not aware that a different company had installed the door and your company had installed the door opener. So, I was caught between the two. The technician gave me an estimate which was far out of my budget. The cheapest price he gave me was close to $500 dollars. To some, that is not a lot of money, but, to me, living on social security and retirement, it is. I asked him if there was anyway for me to open the door by hand. He just shook his head and said “no.” It was almost as if he was saying “that’s my offer, you can accept it or be stuck with a garage door that won’t open.” I was not satisfied with this service call.

Roy Grayson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tuneup Did an outstanding joy.

Michaela Williams

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Have to send this company a huge JOB WELL DONE. I work in social services with seniors educating about fraud and scams. I was so very impressed with the appointment confirmation email that I received which provides the photo's, and bio of company employees along with who will be arriving at your home. A very good tool in the prevention of opening your door to strangers. The employee who arrived was very polite, professional. I appreciate your quick response arriving on time. Thanks.

Sally I

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Fast service. Installer was very professional

Tina Buckeridge

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

On time, professional, friendly. The Tech took fixed the problem very quickly! A very pleasant experience.

James Coates

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Originally I was told that the repair man would come out between 4 and 6 PM today. Then I received a phone call stating that the repairman would be able to come over in the next 20 minutes and before 12:30 PM the work was completed. Praise God and hallelujah! Thank you Jose for a great job!

Angelita Weis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jose was professional and did a good job. He fixed the problem with the cables and it is looks and working great. Thank you Jose.

Dave Shadle

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Your repairmen came this morning to repair my garage door with one broken spring. The door slammed shut when the spring broke and seemed locked. Your repairman simply lifted the door (about a two to five second job) and said the repair was over $600.00. I declined because that was too much to replace two garage door springs!! Jose said that there was a $148.95 service charge, thats $99.00 labor for the 2-5 second door lift and $49.95 fee to show up! Jose quoted repair costs which seemed excessive on top of the $148.95 service fee so you lost a customer!

Sandra Eisensmith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had used your company several years ago and was very satisfied..that home burned down but the garage door remained working...have different home now and called and as usual received very prompt excellent service...tech is great..thank you...

Randy Wirtz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Derek called 15 minutes before arriving as promised and came right on time. He was professional, friendly and courteous and wore his face cover while at our home due to covid 19. He Provided us with Stellar Customer Service. Thank-you very much. Will continue to use Precision for all future door garage needs. 5 Star Rating!

Lory Alido

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We chose precision because of your good reviews and because you were available right away. Technician Derek O’Lear was great, he helped us close our broken/stuck door and order replacement! We appreciate the prompt, professional service!

Bob Wyka

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Gilbert showed up on time and made both garage door operate like new. Thank you for that! The only item I found a bit off is the large chunk of garage siding he took off so that the garage door trim wouldn't scape the siding. It would have looked better to just sand off the trim. I tried staining. But it still looks pretty bad. We talked about doing what he did but when we talked it was just a small area 1/2" by 4". The chunk he took out was 1" by 11".

John Moot

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service. No problems and very courteous.

Tim Robarge

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The service was fast, professional and friendly.

Gustavo Facio

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Well done web site and good reviews attracted me. A waived $49.99 travel to my home fee with work performed made it even sweeter. $89-109 for an INSTALLED door cable. Acceptable. Installing a $5 brace ? I figured $150-$200 tops. Then I get the $358 bill. Blew my mind. Does my door work. Yes. Was the tech professional and courteous. Yes. Am I happy with the service. Yes. Am I happy with that bill. No.

Nonso Metu

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very nice and professional tech (rudy), fast installation, very good quality opener...love their whole set up, from the time I called to set up the appointment to the time he came and installed the opener.

Robert Ree

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My garage door service was excellent. The service technician appeared at my house on the very same morning that I phoned Precision Door Service to arrange for the broken spring on my garage door to be repaired. The technician (Jose Perea) was friendly, worked quickly, and answered my questions cheerfully. He also lubricated my door's hinges and the drive screw on the door opener without my asking. When repairs were done, he demonstrated that the new springs that he installed exerted the correct amount of lifting force, so that the door's weight was exactly counterbalanced by the springs. My wife and I were completely satisfied with Mr. Perea's repair job, which was done quickly and correctly.

John Rastaetter

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The service was great from the first contact to the end of the job. The technician did a great job and explained everything in a professional manner. I would recommend Precision Door Service to anyone in the High Desert.

Jan Weber

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Called Precision because I had a problem with my garage door. They set up an appointment immediately. The service provider came out when scheduled and was very knowledgeable. Fixed my door in no time! Thank you Precision!!

Peter Kaliszewski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very quick and efficient service, from scheduling the appointment to the day of the repair. Very professional and punctual technicians. Great job!

Ann Bollam

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

A friend of mine in San Diego refereed us to your company. She had nothing but good things to say about the great experience with your company. We needed a garage door repair. It was a Saturday on a holiday weekend. The phone reception person was very courteous and gave me the first available appointment on Sunday. She called back a short time later and said there was a technician going to be in our area Saturday afternoon, would we be available between 2 pm to 6 pm. . So I accepted that appointment. The Service Technician was Derek O'Lear. He called at 2 pm and said he would be here in 15 minutes. He was very courteous and professional. He followed the CDC guidelines. He examined the door and explained what needed to be done. He replaced some hardware and serviced the motor. I commend your company on it's caliber of employees. Please give Derek the praise he well deserves. I will recommend your company to any of my friends and family that need garage door services. Thank-you so much! Nancy A. von Rosenberg Anne Bollam's daughter

Jim Manzanares

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The appointment was made quickly and easily. The repairman was punctual and friendly. He gave me an estimate of $179.00 if he had to replace the circuit board, or $779.00 to replace the entire garage door opener. I opted for the repair. He was done in less than 5 minutes only doing a minor adjustment. He still charged me the $179.00, a complete rip off! The repairman knew exactly what the problem was before he gave me the estimate and tried to make it more than it was. A company that treats customers like that has no place advertising that "it's a name you can trust". All I can say is that you can trust them to rip you off! I will never give them a recommendation and will certainly steer people away from them if their name is ever brought up.