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Garage Door Repair Reviews in Riverside (Page 52)
Precision Garage Door of Riversidehas received 3357 reviews, averaging 4.83 Stars:
Highland, CA
Rialto, CA
Tuneup Did an outstanding joy.
- Roy Grayson
Moreno Valley, CA
Have to send this company a huge JOB WELL DONE. I work in social services with seniors educating about fraud and scams. I was so very impressed with the appointment confirmation email that I received which provides the photo's, and bio of company employees along with who will be arriving at your home. A very good tool in the prevention of opening your door to strangers. The employee who arrived was very polite, professional. I appreciate your quick response arriving on time. Thanks.
- Michaela Williams
La Quinta, CA
Fast service. Installer was very professional
- Sally I
Lake Elsinore, CA
On time, professional, friendly. The Tech took fixed the problem very quickly! A very pleasant experience.
- Tina Buckeridge
Riverside, CA
Originally I was told that the repair man would come out between 4 and 6 PM today. Then I received a phone call stating that the repairman would be able to come over in the next 20 minutes and before 12:30 PM the work was completed. Praise God and hallelujah! Thank you Jose for a great job!
- James Coates
Product:
Murrieta, CA
Jose was professional and did a good job. He fixed the problem with the cables and it is looks and working great. Thank you Jose.
- Angelita Weis
Temecula, CA
Your repairmen came this morning to repair my garage door with one broken spring. The door slammed shut when the spring broke and seemed locked. Your repairman simply lifted the door (about a two to five second job) and said the repair was over $600.00. I declined because that was too much to replace two garage door springs!! Jose said that there was a $148.95 service charge, thats $99.00 labor for the 2-5 second door lift and $49.95 fee to show up! Jose quoted repair costs which seemed excessive on top of the $148.95 service fee so you lost a customer!
- Dave Shadle
Hemet, CA
I had used your company several years ago and was very satisfied..that home burned down but the garage door remained working...have different home now and called and as usual received very prompt excellent service...tech is great..thank you...
- Sandra Eisensmith
Product:
Redlands, CA
Derek called 15 minutes before arriving as promised and came right on time. He was professional, friendly and courteous and wore his face cover while at our home due to covid 19. He Provided us with Stellar Customer Service. Thank-you very much. Will continue to use Precision for all future door garage needs. 5 Star Rating!
- Randy Wirtz
Beaumont, CA
We chose precision because of your good reviews and because you were available right away. Technician Derek O’Lear was great, he helped us close our broken/stuck door and order replacement! We appreciate the prompt, professional service!
- Lory Alido
Lake Arrowhead, CA
Gilbert showed up on time and made both garage door operate like new. Thank you for that! The only item I found a bit off is the large chunk of garage siding he took off so that the garage door trim wouldn't scape the siding. It would have looked better to just sand off the trim. I tried staining. But it still looks pretty bad. We talked about doing what he did but when we talked it was just a small area 1/2" by 4". The chunk he took out was 1" by 11".
- Bob Wyka
Riverside, CA
Excellent service. No problems and very courteous.
- John Moot
Thank you so much for your review. You gave us 4 stars and we appreciate that, but our goal is always 100% satisfaction, Obviously, we missed the mark a bit, and will be looking for how we can always achieve a perfect review of 5 stars. Customer service is our #1 product.
Temecula, CA
The service was fast, professional and friendly.
- Tim Robarge
Thank you so much for your review.
Victorville, CA
Well done web site and good reviews attracted me. A waived $49.99 travel to my home fee with work performed made it even sweeter. $89-109 for an INSTALLED door cable. Acceptable. Installing a $5 brace ? I figured $150-$200 tops. Then I get the $358 bill. Blew my mind. Does my door work. Yes. Was the tech professional and courteous. Yes. Am I happy with the service. Yes. Am I happy with that bill. No.
- Gustavo Facio
Thank you Mr. Facio for your review. I am sorry that you are not happy with the final invoice. With many mechanical systems it is difficult to visually determine what is causing a malfunction. Our process is to totally inspect the garage door system so you know the condition of your system. Then we inform you of what it costs for variations of the repair, and have you decide how much of the repair you want done. Obviously you are happy with the proper functionality and safety of your door, which is most important. We use the best parts for our repairs, so even though you paid more than you expected, it is a great value. Thank you so much for being our customer.
Lake Elsinore, CA
Very nice and professional tech (rudy), fast installation, very good quality opener...love their whole set up, from the time I called to set up the appointment to the time he came and installed the opener.
- Nonso Metu
Riverside, CA
My garage door service was excellent. The service technician appeared at my house on the very same morning that I phoned Precision Door Service to arrange for the broken spring on my garage door to be repaired. The technician (Jose Perea) was friendly, worked quickly, and answered my questions cheerfully. He also lubricated my door's hinges and the drive screw on the door opener without my asking. When repairs were done, he demonstrated that the new springs that he installed exerted the correct amount of lifting force, so that the door's weight was exactly counterbalanced by the springs. My wife and I were completely satisfied with Mr. Perea's repair job, which was done quickly and correctly.
- Robert Ree
Product:
Apple Valley, CA
The service was great from the first contact to the end of the job. The technician did a great job and explained everything in a professional manner. I would recommend Precision Door Service to anyone in the High Desert.
- John Rastaetter
Thank you for your review. It is our way of measuring how well we are doing. Gilbert and all of our team always strives to be the best!.
Product:
La Quinta, CA
Called Precision because I had a problem with my garage door. They set up an appointment immediately. The service provider came out when scheduled and was very knowledgeable. Fixed my door in no time! Thank you Precision!!
- Jan Weber
Menifee, CA
Very quick and efficient service, from scheduling the appointment to the day of the repair. Very professional and punctual technicians. Great job!
- Peter Kaliszewski
Indio, CA
A friend of mine in San Diego refereed us to your company. She had nothing but good things to say about the great experience with your company. We needed a garage door repair. It was a Saturday on a holiday weekend. The phone reception person was very courteous and gave me the first available appointment on Sunday. She called back a short time later and said there was a technician going to be in our area Saturday afternoon, would we be available between 2 pm to 6 pm. . So I accepted that appointment. The Service Technician was Derek O'Lear. He called at 2 pm and said he would be here in 15 minutes. He was very courteous and professional. He followed the CDC guidelines. He examined the door and explained what needed to be done. He replaced some hardware and serviced the motor. I commend your company on it's caliber of employees. Please give Derek the praise he well deserves. I will recommend your company to any of my friends and family that need garage door services. Thank-you so much! Nancy A. von Rosenberg Anne Bollam's daughter
- Ann Bollam
San Jacinto, CA
The appointment was made quickly and easily. The repairman was punctual and friendly. He gave me an estimate of $179.00 if he had to replace the circuit board, or $779.00 to replace the entire garage door opener. I opted for the repair. He was done in less than 5 minutes only doing a minor adjustment. He still charged me the $179.00, a complete rip off! The repairman knew exactly what the problem was before he gave me the estimate and tried to make it more than it was. A company that treats customers like that has no place advertising that "it's a name you can trust". All I can say is that you can trust them to rip you off! I will never give them a recommendation and will certainly steer people away from them if their name is ever brought up.
- Jim Manzanares
I spoke with Mr. Manzanares regarding this issue and about the misunderstanding. We adjusted the track which was part of the issue with his door, adjusted the motor and did a lube and tune on the door. Mr. Manzanares explained that he is completely satisfied with the repair itself, his door is performing perfectly. His felt the time spent was short for the charge made. There was a misunderstanding on the initial quote, the $179 was not for a circuit board, that would have been substantially more. Nevertheless, I gave him a credit of $50 back on his credit card, which made more satisfactory to the customer.
Product:
Yucaipa, CA
Gilbert Garcia was the technician. He was skilled, personable, and answered all of our questions. He replaced the broken door springs and did maintenance that would help prevent future problems. We felt he had genuine concern for our welfare. He followed the COVID19 regulations and also did the repairs quickly. We felt safe. We feel the company was honest in their pricing. They notified us of every step of the repair and provided a detailed statement. We have confidence in Gilbert Garcia and will recommend Precision to our friends.
- Joan Hahn
Product:
Riverside, CA
The price was a little high. Otherwise, service was excellent, prompt, and done well.
- Nancy Rose
Product:
Riverside, CA
Called in Sat. night & appointment set for Monday, got a call Sunday morning for a reschedule for Sun. instead of Mon. Rudy came out explained everything and replaced both my springs & my rollers in less than an hour!! Quick service with a smile Thanks Rudy
- Jon Yuen
Product:
Menifee, CA
What amazing service
- Reyna Acre
Product:
Murrieta, CA
Jose did a very good job.
- Elias Barragan
Product:
Wildomar, CA
This is the third or fourth time we have used your and we are very happy with the service
- Tom Copeland
San Bernardino, CA
Quick, efficient and professional.
- Ralph Derrico
Product:
Yucaipa, CA
Had a new garage door opener installed. Jose the technician was very polite and professional. Also explained how to operate theopener. I would recommend precision garage door service to my friends.
- Danny Ayala
Product:
Licenses
CA State Contractors License809067
If you are looking for service in the Northern Los Angeles, Pomona, and Ontario areas, please visit:
precisiondoorla.com
After I showed your service technician the broken spring on my garage door, he immediately absolved your company from any wrong doing or responsibility. I was under the assumption that your company had installed the garage door. I was not aware that a different company had installed the door and your company had installed the door opener. So, I was caught between the two. The technician gave me an estimate which was far out of my budget. The cheapest price he gave me was close to $500 dollars. To some, that is not a lot of money, but, to me, living on social security and retirement, it is. I asked him if there was anyway for me to open the door by hand. He just shook his head and said “no.” It was almost as if he was saying “that’s my offer, you can accept it or be stuck with a garage door that won’t open.” I was not satisfied with this service call.
- Ronald Shaw