Garage Door Repair Reviews in Palm Springs Area, CA (Page 7)

I certainly want to say this company is professional and very good in customer service.Michael the tech was excellent in fixing our garage door and discussed our options completely. I would recommend this company to my friends.

- Bob Melbern

On time. Competent. Friendly. Perfectly repaired door. Thanks.

- Thomas White

Thank you so much for your review. We appreciate you, our customer.

I have an old garage door (one piece, not panels) and a spring had broken. I told them this when I called to make the appointment. The rep, who was on time and very friendly by the way, told me that the garage door is old and outdated and that springs are not readily available. He recommended replacing the door for $699 I believe, and when I said that is not in the budget, he immediately called and lowered the price to $649. That was a red flag for sure. I decided to check other companies, and found a local company who was here within an hours time with two springs- only one had broken, but they are old, so better to replace both. He was able to buy the springs locally and install. Total cost $169 including labor and parts. I am a realtor and constantly get requests for good service providers. I would never recommend this company.

- Randy Heyl

Mr. Heyl, I am sorry that we did not meet your needs. Your door is a one piece door and requires a different spring. I apologize for my technician saying they are not available, because they are.. So, he made a mistake on that and we have already counseled him on it.. The $699 was obviously for a new door which was not absolutely necessary. However, I am happy that you were taken care of (it seems by a handyman), as our price would have higher that what you stated you paid. I apologize for your experience with us.

Kenneth was wonderful - explaining thoroughly and installing new motor with great efficiency. Always professional and courteous!

- Patty Scaramellino

Well, as usual, with a repair man here the door worked perfectly. But Michael was very polite and showed me a few things to look for in the future should the door misbehave for me and assured me Precision was happy to respond even when they couldn't find anything wrong. I appreciate that!

- Lee Brown

This is a great company. Juan did such a wonderful job of taking care of my garage door opener problem. So pleasant and so knowledgeable and cordial. Thank you!

- Nancy Wright

Looking for garage door repair company. Found web page with owner's picture. This was important because it told me this company has pride. At 11:30 on a Friday I placed an order for repairs. I was told the technician would be out between 2-4 this same day. Well, the technician was ahead of schedule and arrived at 12:45 pm. My door was repaired by 1:00 pm. Steve Marsh was very professional and had a GREAT personality. Thank you Precision Door Repair !!!!!

- Dan Devinny

Michael your technician greeted me with a smile and a firm handshake. After reviewing the problem he showed me where one spring was broken. He very professionally explained my options and I decided to replace both springs. Michael is a credit to your firm!!

- Robert Fraiman

Nothing more frustrating than a garage door which will not open so I was very happy that your service personnel (Mike Carreathers) was able to come to my rescue as quickly as he did. I have a new opener and now everything works beautifully. Mike was very sweet to show me how things work and what to do should they not. I rate you and Mike 5 STARS. Thank you.

- Lee Brown

Service man was very helpful and very fast! He made me feel like he knew exactly what I needed to be done.

- Floyd Adelman

Highly recommend this company... prompt courteous and reasonably priced... They were there the next day after my call.. would not hesitate to tell everyone ... yes 5 starts....

- Joann Mcdonald

I give a solid 5 stars to my experience on December 29th. My wife combed the internet and found Precision so I called. The dispatcher was very friendly and accommodating. The technician, Bill Weier, was prompt and diagnosed the problems quickly and offered the various remedies and costs. Once I decided on the course of action he expertly executed the work carefully and within a reasonable amount of time. In addition, he assisted me with syncing my new vehicle's garage remote feature which is, otherwise, complicated. He explained the features of the new equipment and made sure I understood everything. He was very helpful and is an asset to your business. I would certainly refer Precision going forward.

- Bill Marsaglia

Mike Carruthers: professional, knowledgeable, personable, and efficient. Impressed with his quick assessment of the problem, recommended solution options, installation of new motor, and programming of vehicle remotes. He is a very good representative of the company.

- Barbara Herman

MICHAEL Carreathers was very helpful and I was impressed with the job he did and also in answering all my questions.

- Gary Methner

Thank you for your review. It is our customers that give us our report cards.

Always very attentive and helpful-always!

- Bruce Macumber

I called for service through your yellow page ad. They promptly answered the phone and scheduled an appointment for that same morning. The tech arrived on time and replaced my garage door opener within a couple of hours. He was very knowledgeable and efficient.

- Jim Dahl

WOW! Now that’s customer service!!! From the initial phone call till I signed on the dotted line....true professionalism at it’s best! As their ad states....”in 4 hours or less”. Such a pleasure to deal with a professional company! There are some out there that could learn from you.. YOU GOT THIS!!! I am so thankful to you all!!! Thanks!

- Kim Clark

We’ve needed repairs twice on a Sunday and Precision was available to come for same day service. Service by Bill was professional and friendly both times.

- Bryan Casier

Good job, efficient and friendly technician

- Steve Beal

The installer called prior to the appointment time. He arrived at precisely the time he stated, evaluated the repairs needed and suggested repairs that would insure the problem would not occur again. He completed repairs quickly and efficiently in less time than he quoted . This was a ten out of ten .

- John Gillette

Jerry was wonderful and professional. He sure knew what he was doing and did it so fast. He was here on time call before he came and let me know where he was at. That was wonderful. I 100% recommend precision. Besides, I love your website! Made it so easy quick and to-the-point. What a pleasure it was all the way around. Thank you Jerry.

- Pam Gilardi

Final Result = Fine. Bumpy start as Tech failed to show & called 90 min. after time window closed. Next day service was good. Would Recommend!~

- Bruce Macumber

Technician was Bill Weier. He was on time with a call to inform he was on his way. Very professional in his estimate for repair on our garage door, even on a Sunday. Already scheduled for him to return and install an opener. Great company and would recommend to anyone.

- Jaren Flavell

Excellent service! Our door stopped halfway down exposing the contents of our garage late in the afternoon. We called and explained that we were scheduled to go out of town the following morning. A very knowledgeable repairman, Bill, arrived soon after my call and repaired the door and serviced it within an hour and a half. It’s working better and quieter than it ever has! Would definitely recommend them to others.

- Bill Clintworth

I couldn't be more pleased with Bill from Riverside. I received a courtesy call prior to him arriving which was a pleasant surprise. He was professional and courteous and my garage door works like a charm. He deserves a 10 star rating!

- Shirleyann Zacher

Very Professional and very efficient, wonderful business.

- Jeff Brummett

Professional, quick response and reliable. We were overseas and needed our garage doors repaired quickly for our tenants. Precision even called us overseas to confirm the work that needed to be done before moving ahead. They completed the job quickly and at a reasonable price. I would not hesitate in recommending this company!

- Jan Morris

Very professional service and work completed within couple hours of call placed.

- Marion Young

Just want to say that our service man Carreathers was very good, would use him again.

- Clara Morningstar

Great service..fast. I would definitely recommend your company. 5 Star service!

- Ron Sinacola