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about Precision Garage Door in:
Mountain Cities Area, CA
Precision Garage Door of Riversidehas received 198 reviews, averaging 4.74 Stars:
Rialto, CA
Thank you so much for your review and your referral. This is our main objective every time.
Fontana, CA
The service guys that came to my place were good. However, they up sold me a number of items and I ended up paying hundreds more than I would have had i gone with someone else. Although the work Jimmy and Johnny was good, I wouldn't recommend this company or use their services again.
- Michael N.
First of all Michael, thank you for your response. We use reviews to help us make sure our service promotes 100% satisfaction. Our technicians are trained to provide up to three options of repair for you to choose the level you are comfortable with, which they did. I am sorry that you feel after the fact that it is not worth it. However, the option you chose provides you an excellent warranty that I hope you will appreciate should you need it in the future.
Product:
Lake Arrowhead, CA
5 Stars. Mark called us with his ETA, which we really appreciated. He is polite, and answered all our questions. He did a splendid job! He also saved us from having to hire an electrician, which we were so happy about. As far as the website, the first thing that got me to open the link on Google was your name. People like precision. Next, your bios were posted on the website, so we knew you are proud of your techs, and we knew who would be coming out to our house. This is totally exceptional customer service. We would recommend your company to friends. Thank you so much. Walter & Alexandra Vukcevich
- Alexandra Vukcevich
Thank you do much for your feedback. Our success depends on the overall satisfaction of our customers, and customer satisfaction is our number one goal.
Product:
Fontana, CA
when one is looking for a garage door repair man look no further, Jose was outstanding from start to finish as he provided fantastic customer service.. he has done a fantastic job in repairing my garage door in which other companies I have called in the past focused on just selling me a garage door in which I did not need. I will give Jose 5 star rating for a job well done as he went over and beyond the call of duty to ensure my garage door was repaired. we were so pleased with his service and will call this company back if needed for more repairs
- Mike Manougian
Thank you for your review. We provide options for our customers so they are in the best position to make the best choice for them. Thank you that our mission was accomplished.
Running Springs, CA
Great Service!!
- Lisa Valladao
Thank you.
Lake Arrowhead, CA
Great Service ! The rep showed up on time and was both courteous, knowledgeable and able to fix our problem very quickly. We have used these guys before with equally satisfying results. Highly recommend them for both products and service.
- Bill Battison
Thank you so much for your input...we need it to make sure we are living up to our promise.
Product:
Rialto, CA
Excellent services.Thank you Jose & Jimmy.
- Kim Foo
We appreciate you feedback and your business.
Product:
Fontana, CA
Took care of my problem very friendly
- Herlinda Medina
We appreciate your review.
Product:
Fontana, CA
Very satisfied with the service. Thank you
- JERRY GABLE
Thank you for being our customer.
Product:
Fontana, CA
Mark was very professional and gave me several options for the repairs I needed he explained each and it made me feel good about the choice I was able to make with the information provide. I would highly recommend Precision to others. I will defiantly use them again. VERY HAPPY WITH THE SERVICE
- Scott Jessip
Product:
Fontana, CA
Jose was punctual and thourough, thank you for doing a good job for us
- Jessica Lisowski
Fontana, CA
From the first call , your Company was Professional , Freindly and helpful . I would recommend you to anyone. Keep up the good work
- Alan Shipley
Product:
Fontana, CA
My spring on the door broke and I was unable to open it and get my car out. I contacted Precision after one call to another service and Precision was able to give me same day service. Lance was a wonderful technician and the door works better now than it did before.
- Toby Bloom
Product:
Fontana, CA
Cody is very professional and he explained very clearly our options before starting to repair and replace all the necessary parts of the garage. He did an excellent job and my family is very satisfied with the work he has done. Cody is a real asset to your company.
- Antonio Torralba
Product:
Fontana, CA
Dean was very thorough and even upgraded and installed my new lift master garage door opener. It works beautifully and is very quiet. Thanks again for the service.
- Jason Lowery
Blue Jay, CA
Cody was fast and professional. He was very polite, knowledgeable and informative. I was in a bind and had a short window of time to have my garage door serviced. They responded right away and I couldn't be happier with the service. Thank you Cody!
- Mari Hill
Product:
Lake Arrowhead, CA
Dear Precision Door Co. The technicians name was Bill Weir and his supervisor's name was Mike. It is hard to answer your report card for this reason (not enough space on the card). The job was very hard because of the structure being old (built in 1974) and had to have the doors special made into one piece for both sides. It became a real problem and it took four visits to work with the problems and make shift parts for all of it to fit. They worked and worked till they got it all working, which was a miracle in itself. All was done with great satisfaction in all matters. These guys were GREAT and did a great job knowing what they had to work with. The only thing that needs great improvement is your scheduling of when they are to come out. Each of the four times the girl over the phone would say "they will be out between 8:00 and 12:00 and they would show up about 3:30. Each time I had to change plans or cancel and appointment which is wrong. I know its hard not knowing when the prior job is going to be done, or how long it takes, but lets be reasonable. Its NOT the guys fault, its your planning. My husband and I are very pleased with the doors, and we live in a condo with 58 more condos in a gated community and I was the ginny pig to have the first doors done. I was telling Bill that in the future he will have a big order to fill when he meet with our association, and I want him to take credit for it. We thank you and God Bless you for all that you did and God Bless the two guys who made it possible. Thank you again.
- Raul & Dorothy S.
Thank you very much for your response. As you said yours was not a straight forward job, it was custom in many ways due to the variations of where they were installed. In spite of that, we pride ourselves not only in the quality of our product but the other areas as well, such as being on time, alerting our customers when we are going to be late, etc. However, sometimes, as in your case the prior job takes much longer than we expected, because we don't know until we get there how long it will take. I do apologize for our timeliness in your case and are using your feedback to make some changes to prevent it from happening in the future. We value you as a customer, and your feedback as well...feedback such as your helps to make us better. Thank you again. Don Taylor, President
Product:
Lake Arrowhead, CA
Excellent service on broken gear of 18 year old garage door. New gear in, chain adjustment tightened, good as new. Prompt personable service that was done in efficient time frame. Highly recommend.
- John Eyler
Lake Arrowhead, CA
Courteous, efficient, and helpful
- Patricia and George Smith
Fontana, CA
Bill was quick, efficient, and courteous. Went above than just the bare minimum of fixing and leaving. Good customer service.
- Ryan Carter
Product:
Fontana, CA
All I can say is wow! I have never had a company that arrives early to a job let a lone do a fantastic job. I had Jose come to my house for a broken spring and the door was stuck shut. He did a quick inspection & pointed out a few other problems with the door that I didn't notice; but all makes since know that my garage door isn't waking up the neighbors when I come home. They are reasonable on the cost of materials & labor and took just an hour to complete the job. I highly recommend this company & will repost this on Yelp. Thank you for all your help!
- Scott Lowery
Fontana, CA
Mark was very courteous and professional, friendly and knowledgeable . Thank you for completing the job right and on a timely manner.
- Ralph Lopez
Product:
Rialto, CA
I had a very good experience with these guys. Mike Knows what he is talking about and got me a good deal. He was here on time and explained everything to me.
- Francisco Quiles
Product:
Rialto, CA
Solid experience with Jose, he did a good job in selling me the complete repair on my Garage door. All I had was a Spring that had broken, but the door is already 10 years old and it was a good Idea to protect my investment with that lifetime guarantee, and that is what sealed the deal. I appreciate his candidness and advice. I also sell for a living and I knew right away what he was doing.
- Jesus Reynoso
Fontana, CA
Jose was an excellent technician!!! I am so glad i called to have your company come out and assist me. Jose was very professional and courteous. He definately should be recognized for his awesome work!
- Rondina Duron
Crestline, CA
Bill came as scheduled, evaluated the damage and put together three options for me to choose from. He finished the job and demonstrated the balance of the door, all done very professional.
- Herman Ottdezries
Product:
Crestline, CA
Mark came out quickly. He found the problem and fixed it. He was very professional. Thank you.
- DAVID GUSTAFSON
Product:
Lake Arrowhead, CA
Technician was knowledge & professional, answered all my questions. Was very timely (which is a big plus for me!)and made me very comfortable with everything he was doing.
- John Enderson
Product:
Bloomington, CA
I would like to rate the service your company provided to our family. The safety of our family was in jeopardy since we couldn't fully close our garage door. You response was prompt. I was given an ETA of 8:00-10:00 a.m. and your technician arrived on time and was very courteous. He called me at 7:45 to say he was on his way and would be arriving at approximately 8:00 a.m. He took the time to make sure everything was done correctly and to my satisfaction. I would like to congratulate you for having such professional and competent staff. I would gladly recommend your company to my family and friends.
- Mina Torres
Lake Arrowhead, CA
Lance was courteous and helpful solved our problem quickly
- Jack Herson
Product:
(951) 225-4371
(951) 225-4371(951) 331-3254
(951) 331-3254(760) 459-8572
(760) 459-8572(909) 748-5478
(909) 748-5478(909) 279-1442
(909) 279-1442(951) 992-1780
(951) 992-1780(760) 475-9541
(760) 475-9541Office: (760) 530-8540
225 S Civic Drive
Suite 1-2
Palm Springs, CA 92262
Licenses
CA State Contractors License809067
If you are looking for service in the Northern Los Angeles, Pomona, and Ontario areas, please visit:
precisiondoorla.com
Prompt, courteous and a great job! Have already referred a friend.
- Leslie R