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Read what people are saying
about Precision Garage Door

Precision Garage Door of Riverside
has received 34 reviews, averaging 1.00 Stars:
1 2 3 4 5
Review:

After making an appointment in which I had to rearrange my whold day and mess up my week, the technician informed me he didn't have the right parts. Why wasn't this figured out before?

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A Response from: Don Taylor

In 98% of our repair calls we have the parts we need in our truck inventory. However, in your case we used our entire truck inventory of this part in the two calls prior to yours. You have my sincere apology for this situation. Don Taylor

Service Provided:
Broken Garage Door Spring Repair

Review:

Made an appointment expressing that I most likely needed a replacement garage door opener. I never received any calls prior to appointment, detailing what my options were or what was available. Technician showed up without any openers available. He stated that they were currently out of doors, yet the installation price would increase if I were to provide my own. I asked him to check on the availability of a door opener, and call me back to set up an install. I never received any call back after over a week.

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Service Provided:
Broken Garage Door Spring Repair

Review:

I purchased a remote for my garage which never worked with both of the garage doors. I called 3 times and when the technician came , he reprogramed the remote. The next day the remote control was not working again. I paid $85 for a remote that did not work and they could not fix it.

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A Response from: Don Taylor

This was a misunderstanding. We sent the tech back out and the problem was resolved. Mrs. Khalil submitting a new review that is on the site. Problem resolved. Don Taylor

Service Provided:
Broken Garage Door Spring Repair

Product:
Remotes / Keypad

Review:

I had a problem with my garage door that needed to be repaired. The service technician diagnosed the problem and told me he needed to order a part. The part only took a few days to arrive but the technician did not show up on two different occasions to install the part and overall my garage door was down over 9 days waiting to be fixed.

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A Response from: Don Taylor

After speaking with Mr. Perez, I found that the return visit was not set up on the technician's schedule as it should have been. As a result, the technician was scheduled in other areas of the market that was not in close proximity of the customers address. This was a training issue...the return call should always be set up at the initial service call, which insures the technician's return on a timely basis. We appreciate all responses, good and not so good. The "not so goods" alerts us to areas of needed improvement.

Service Provided:
Garage Door Opener Repair

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Riverside Area

(951) 225-4371

(951) 225-4371
Temecula Area

(951) 331-3254

(951) 331-3254
Palm Springs Area

(760) 459-8572

(760) 459-8572
San Bernardino Area

(909) 748-5478

(909) 748-5478
Mountain Cities Area

(909) 279-1442

(909) 279-1442
Moreno Valley Area

(951) 992-1780

(951) 992-1780
Victorville Area

(760) 475-9541

(760) 475-9541
Precision Door Service
Office: (951) 795-4758
6236 River Crest Dr
Ste G

Riverside, CA 92507

Licenses

CA State Contractors License
809067

If you are looking for service in the Northern Los Angeles, Pomona, and Ontario areas, please visit:

precisiondoorla.com