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about Precision Garage Door in:
Yucaipa, CAPrecision Garage Door of Riverside
has received 37 reviews, averaging 4.75 Stars:
The two reasons I cannot give 5 stars for your service to remove and replace the springs on my garage door. First, I had originally scheduled a service call for Friday evening. No one called or showed up to do the job. If I have received a call to reschedule because of a previous job taking longer than expected, I would have graciously understood. But no call at all???! Second, I asked the technician on the phone to send me an invoice for the work. This has not been done! I need an invoice please for my business books. I think you will understand my request. Thank you, I hope our next visit by Precision will be better. Robert Allan Sakima.firstname.lastname@example.org
- Robert Allan
The fact that we didn't show up on Friday night was our scheduling mistake...the technician did not realize this call was scheduled. Our process is to call ahead of time to let the customer know the time of arrival but the tech had no knowledge of the call. My apology to Mr. Allan. Don Taylor, President In regards to the comment on not receiving an invoice, here is Mr. Allan's email: Thank you for the invoice. Please ignore my comment on my review that stated that I had not received one; I simply did not see it in my inbox. Thank you again.
The technician who came out was professional, quick and friendly. I'm happy with the service.
- Judy Atkinson
Technician: Jose Perea
I chose Precision based on the professionalism and knowledge of Connor Lavis when he came out to give me the quote. I had another local company come out as well, but not as knowledgeable, professional and to the caliber of Connor Lavis. The door installer Johnny was also very knowledgable, courteous, professional and prompt in coming to install the door. Thank you very much !
- Mark Zamora
I purchased the garage door service package through Amazon. I was very impressed with your service technician, David. He was very professional and knowledgeable in servicing the garage door at my home. Should I require any garage door service in the future be assured that I will call Precision.
- James Bradford
The service tech pointed out what needed to be done to repair my door, & I fully expected him to fix it. He proceeded to do something else, which doesn't look like it will last. He asked if I was 100% satisfied, & I said No. He spent a couple of hours fashioning a bracket out of my punched angle & then charged me for the punched angle & labor to do it. I fully expected to pay more to have my door fixed, but it was NOT properly fixed & now I'm facing the prospect of having to hire someone else to properly fix it. I have pictures of what I'm talking about if anyone is interested in seeing them.
- Billy Lyon
I contact Mr. Lyon about his situation after speaking with our technician and offered to return and install wood to attached the springs to. The punched angle solution is one that is used when there is no wood backing but we were willing to install the necessary backing. About 10 days later when we contacted him to schedule it, he stated he would have another company do the work. Don Taylor
My husband and I were very pleased with the service we received from Jerad. He immediately identified the problem and fixed it quickly. We appreciated his honesty and he was very friendly.
- Wendy Sternard
Prompt, cooperative - a gentleman, very well trained - steady worker. I will refer friend to your company. Excellent phone/scheduling service.
- Louise Jay