WITH 2,766 REVIEWS
Click Here To Book Online Now
CLICK
To view local phone numbers
Read what people are saying
about Precision Garage Door in:
San Bernardino, CA
Precision Garage Door of Riversidehas received 58 reviews, averaging 4.83 Stars:
San Bernardino, CA
San Bernardino, CA
Excellent service! My Precision Overhead Garage Door was not functioning properly. I called for service and the Riverside company sent Steve to troubleshoot. He quickly diagnosed the problem. He provided me with several possible "fixes". I chose one and he completed the repair in several hours. The work was expensive, but the repair is done and the overhead garage door works very well. Thank you for your service.
- Ida Reffett
Product:
San Bernardino, CA
Jose Perez was the professional who installed my garage door opener in a very brief time - he was so personable and knowledgeable and made sure I was aware there was a lifetime warranty - I would call him again if there was a reason to do so - great job in a brief time span!
- Vicki Devore
San Bernardino, CA
GARAGE DOOR - ANNUAL SERVICE MAINTENANCE! Had a new garage door opener unit, installed in June 2015. The technicians, have been professional, provide great customer service, and are knowledgable and conscientious in performing their job. For our scheduled annual maintenance, they continue to provide an overall great service.
- Frank Lootens
San Bernardino, CA
I hit my garage door with my car, so getting someone to fix it right away was important - the tech showed up earlier than promised, took care of the problem expertly and got everything running better than before! It was an all around excellent experience in a frustrating situation!! I highly recommend Precision Garage Door Service!
- Mary Adams
Thank you so much for your review. We appreciate you as our customer and look forward to serving you in the future.
Product:
San Bernardino, CA
Well this will e long. I called Precision on Monday this week October 10 2016 I stated my Garage door was not working correctly. Out comes Schane. After a quick look he stated the motor is working good, the springs need replaced,he did , no change thew door still does not work,"I guess the motor need to be replaced, we talked and he went to the Truck to call his super, 30 minutes later I go out front and he is gone. I called the office again, I was told the super would call me, Now this was Monday, Today is Friday, I called the office after talking to Home office in FL, they gave me Toi number and I called and told her the program, She stated she would send out a serviceman today, SHE DID HER JOB, at about 2PM Jeff drives in and I show him the problem, He did the survey and list all the problems and also showed me the springs that were put on were to small but would work, also look at his report as to the other problems and was able to find and to correct them by installing a new MOTOR the job is done and I am again convinced that Precision can and will do the job correct. Thank you Jeff and Keep up making customer Happy IF YOU WANT IT DONE AND DONE RIGHT GET PRECISION TO DO IT
- Howard Wicks
First of all, I apologize for the difficulty in the beginning. Our #1 priority is customer service, and our goal is 100% satisfaction every time. Thank you so much for letting me know that we ultimately got it right. We have reviewed this situation, used it as a training focus to correct it for the future. This is our reasoning for asking for reviews...it helps us stay on track for giving the best service in the industry.
Product:
San Bernardino, CA
I live in a very dark, desolate,but beautiful place called Devore! My safety is extremely important and paramount to me and my family. I was having trouble with my door opening, then falling and then unable to reopen door. On this last holiday 5-31-16, I met Jose Perea(WOW). He was so professional and polite, he renewed my faith in contractors(Smile). He new exactly what needed to be done and he knew how to do it!!! My door is quieter, more efficient and I have a whole new system such as motion lighting, wall panel with temperature, date and rotating codes every time I open the door; adding to my safety and security. I can go on and on about Jose but that would take at least week(smile). Oh, not coming on to him, but did I mention that Jose was clean and neat and may I say, not bad to look at(smile). Jose, you made my day, even on a holiday!!!
- Verlene Carey
Thank you so much for your review, we appreciate your feedback.
San Bernardino, CA
On Time for Service, Quick and through repair/ replacement of my door opener. Friendly Service personnel
- Brian Demulling
Our goal is always 100% satisfaction, and we appreciate knowing from you that our service was right on target.
Product:
San Bernardino, CA
Very professional and courteous. Options were explained clearly and service was excellenr!
- Susan Schill
Elated that you are 100% satisfied, thats our service goal every time.
San Bernardino, CA
I purchased a Voucher from Amazon for a Garage Door Tune-Up. When I called Precision Door Service to redeem the voucher, I spoke to Denali, a very nice and courteous young woman. I was able to schedule a same day appointment. The Service Tech, Dayvon Lemle, was prompt and thorough. He suggested that the spring would need to be replaced. I explained that I was on SS and would not be able to do so until the middle of next month. Dayvon gave me his number and said to call him when I was ready. I am quite pleased with the customer service, as well as with how quickly the response time was.
- Dale C
We are happy to have you in the Precision family and we look forward to serving your future garage door needs.
Product:
San Bernardino, CA
Had a new garage door opener installed back in March 2015. The installation was fast, on time and very professional. What I have a big problem with is a with customer service. I order a 2nd remote to be sent by mail, still waiting. Called there office on 3 separate occasions where I was to get a call back from a manager, still waiting. I wonder if I have a real problem if I will get the same ind of response!
- Paul Littlejohn
I don't know how we could have missed or mishandled 3 calls on this subject. However, I spoke with Mr. Littlejohn today, apologized for our apparent mistake(s) and assured him that his remote would be delivered TODAY. And it was.
Product:
San Bernardino, CA
5 Stars!!! Thanks for the great prompt service! Jimmy was my tech and he was awesome! Excellent customer service!!
- Tracie Randolph
Thank you Tracie for your feedback. This is how we make sure that 100% satisfaction is not just a slogan.
Product:
San Bernardino, CA
excellent
- Dennis Gomez
Product:
San Bernardino, CA
Good job very expensive
- Randall Nejia
Product:
San Bernardino, CA
The technician arrived on time and thoroughly examined my door. Although one of my rails was badly damaged, he did not have a good one on his truck, he removed my rail, straightened it, made it functional again and re installed it. He also re-adjusted the springs. I was glad he thought outside the box and was able to get my door repaired and working. He was at a disadvantage of having to work in extreme winds as well.
- Steve Mccloskey
San Bernardino, CA
Connor was a true professional and represented your company in a positive manner.
- Mary Patterson
Product:
San Bernardino, CA
your tech jose perea was very curtious and was able to repair my door in next to no time. he was honest and did a great job getting the door repaired and working correctly. he advised me of a few things to help keep the door in good operating order. i will be glad to recommend your company and your tech to friends.
- Ronald Sparks
San Bernardino, CA
We selected Precision as they installed our roll-up door springs a few years ago and always provided good impromptu service for problems. Our opener broke on a Sunday afternoon. I called Precision and was surprised (and thankful) that they could send someone out that day. Gary Pomfret was the real hero of Superbowl Sunday! He arrive on time, installed our new opener and showed us the adjustment features. This opener runs so smooth and quiet we hardly know it's moving. Gary did a great job!
- Ralph Derrico
Product:
San Bernardino, CA
I'm really with the door Johnny installed. He did a great job. He had to make up things as he went. Did a great job. The parts took longer than planned but the work Johnny did made up for it. Thanks..
- Jack Leighton
Product:
San Bernardino, CA
Excellent sevice, polite, efficient and professional
- Kathleen Cox
Product:
San Bernardino, CA
Thank you for sending Ray to replace/install my garage door opener. What a pleasure it was to have such a knowledgeable and efficient repairman. You can count on me for referrals. Have a wonderful holiday season!
- Becky Anutloshkin
Product:
San Bernardino, CA
Matt was very pleasant & efficient. I would call him back with out hesitation.
- Myrtle H.
Product:
San Bernardino, CA
Obviously knows what he is doing! Excellent repair!
- D. Podolske
Product:
San Bernardino, CA
I had a problem with my garage door that needed to be repaired. The service technician diagnosed the problem and told me he needed to order a part. The part only took a few days to arrive but the technician did not show up on two different occasions to install the part and overall my garage door was down over 9 days waiting to be fixed.
- albert perez
After speaking with Mr. Perez, I found that the return visit was not set up on the technician's schedule as it should have been. As a result, the technician was scheduled in other areas of the market that was not in close proximity of the customers address. This was a training issue...the return call should always be set up at the initial service call, which insures the technician's return on a timely basis. We appreciate all responses, good and not so good. The "not so goods" alerts us to areas of needed improvement.
San Bernardino, CA
First timer, great experience! Honest, straight and to the point. Would definitely recommend. Thanks!
- E. Arevalo
Product:
San Bernardino, CA
Jeff was informative and clean. I will recommend his services.
- J Kessler
San Bernardino, CA
Excellent! This experience is my first with this company but I will not hesitate to recommend them to my friends and co-workers. Thank you!
- Linda D. Chaffee
San Bernardino, CA
Dan was great. He listened to the full problem description and explained the functional improvement as he did the adjustments. Great guy!
- Ralph Enrico, Jr.
(951) 225-4371
(951) 225-4371(951) 331-3254
(951) 331-3254(760) 459-8572
(760) 459-8572(909) 748-5478
(909) 748-5478(909) 279-1442
(909) 279-1442(951) 992-1780
(951) 992-1780(760) 475-9541
(760) 475-9541Licenses
CA State Contractors License809067
If you are looking for service in the Northern Los Angeles, Pomona, and Ontario areas, please visit:
precisiondoorla.com
It was Saurday. The technician came out at the beinning of the appointment window. He found the problem and fixed the problem promptly and I got to enjoy my day.
- Brenda Burns