1(888)388-9036

Read what people are saying
about Precision Garage Door in:

San Bernardino, CA

Precision Garage Door of Riverside
has received 49 reviews, averaging 4.80 Stars:
1 2 3 4 5
Review:

I purchased a Voucher from Amazon for a Garage Door Tune-Up. When I called Precision Door Service to redeem the voucher, I spoke to Denali, a very nice and courteous young woman. I was able to schedule a same day appointment. The Service Tech, Dayvon Lemle, was prompt and thorough. He suggested that the spring would need to be replaced. I explained that I was on SS and would not be able to do so until the middle of next month. Dayvon gave me his number and said to call him when I was ready. I am quite pleased with the customer service, as well as with how quickly the response time was.

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A Response from: Don Taylor

We are happy to have you in the Precision family and we look forward to serving your future garage door needs.

Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

Had a new garage door opener installed back in March 2015. The installation was fast, on time and very professional. What I have a big problem with is a with customer service. I order a 2nd remote to be sent by mail, still waiting. Called there office on 3 separate occasions where I was to get a call back from a manager, still waiting. I wonder if I have a real problem if I will get the same ind of response!

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A Response from: Don Taylor

I don't know how we could have missed or mishandled 3 calls on this subject. However, I spoke with Mr. Littlejohn today, apologized for our apparent mistake(s) and assured him that his remote would be delivered TODAY. And it was.

Service Provided:
Garage Door Opener Install

Product:
Remotes / Keypad

Review:

5 Stars!!! Thanks for the great prompt service! Jimmy was my tech and he was awesome! Excellent customer service!!

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A Response from: Don Taylor

Thank you Tracie for your feedback. This is how we make sure that 100% satisfaction is not just a slogan.

Service Provided:
Garage Door Repair

Product:
Springs

Review:

excellent

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Service Provided:
Install Garage Doors

Product:
Garage Door Opener

Review:

Good job very expensive

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

The technician arrived on time and thoroughly examined my door. Although one of my rails was badly damaged, he did not have a good one on his truck, he removed my rail, straightened it, made it functional again and re installed it. He also re-adjusted the springs. I was glad he thought outside the box and was able to get my door repaired and working. He was at a disadvantage of having to work in extreme winds as well.

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Service Provided:
Garage Door Repair

Review:

Connor was a true professional and represented your company in a positive manner.

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Service Provided:
Garage Door Repair

Product:
Rollers

Review:

your tech jose perea was very curtious and was able to repair my door in next to no time. he was honest and did a great job getting the door repaired and working correctly. he advised me of a few things to help keep the door in good operating order. i will be glad to recommend your company and your tech to friends.

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Jose Perea Service Provided:
Garage Door Repair

Product:
Cables

Technician: Jose Perea
Review:

We selected Precision as they installed our roll-up door springs a few years ago and always provided good impromptu service for problems. Our opener broke on a Sunday afternoon. I called Precision and was surprised (and thankful) that they could send someone out that day. Gary Pomfret was the real hero of Superbowl Sunday! He arrive on time, installed our new opener and showed us the adjustment features. This opener runs so smooth and quiet we hardly know it's moving. Gary did a great job!

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

I'm really with the door Johnny installed. He did a great job. He had to make up things as he went. Did a great job. The parts took longer than planned but the work Johnny did made up for it. Thanks..

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Excellent sevice, polite, efficient and professional

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Service Provided:
Broken Garage Door Spring Repair

Product:
Garage Doors

Review:

Thank you for sending Ray to replace/install my garage door opener. What a pleasure it was to have such a knowledgeable and efficient repairman. You can count on me for referrals. Have a wonderful holiday season!

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Matt was very pleasant & efficient. I would call him back with out hesitation.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Obviously knows what he is doing! Excellent repair!

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Service Provided:
Broken Garage Door Spring Repair

Product:
Garage Doors

Review:

I had a problem with my garage door that needed to be repaired. The service technician diagnosed the problem and told me he needed to order a part. The part only took a few days to arrive but the technician did not show up on two different occasions to install the part and overall my garage door was down over 9 days waiting to be fixed.

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A Response from: Don Taylor

After speaking with Mr. Perez, I found that the return visit was not set up on the technician's schedule as it should have been. As a result, the technician was scheduled in other areas of the market that was not in close proximity of the customers address. This was a training issue...the return call should always be set up at the initial service call, which insures the technician's return on a timely basis. We appreciate all responses, good and not so good. The "not so goods" alerts us to areas of needed improvement.

Service Provided:
Garage Door Opener Repair

Review:

First timer, great experience! Honest, straight and to the point. Would definitely recommend. Thanks!

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Jeff was informative and clean. I will recommend his services.

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Service Provided:
Broken Garage Door Spring Repair

Review:

Excellent! This experience is my first with this company but I will not hesitate to recommend them to my friends and co-workers. Thank you!

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Service Provided:
Garage Door Opener Repair

Review:

Dan was great. He listened to the full problem description and explained the functional improvement as he did the adjustments. Great guy!

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Service Provided:
Garage Door Repair

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Riverside Area

(951) 225-4371

(951) 225-4371
Temecula Area

(951) 331-3254

(951) 331-3254
Palm Springs Area

(760) 459-8572

(760) 459-8572
San Bernardino Area

(909) 748-5478

(909) 748-5478
Mountain Cities Area

(909) 279-1442

(909) 279-1442
Moreno Valley Area

(951) 992-1780

(951) 992-1780
Victorville Area

(760) 475-9541

(760) 475-9541
Precision Door Service
Office: (951) 795-4758
6236 River Crest Dr
Ste G

Riverside, CA 92507

Licenses

CA State Contractors License
809067

If you are looking for service in the Northern Los Angeles, Pomona, and Ontario areas, please visit:

precisiondoorla.com