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about Precision Garage Door
Precision Garage Door of Riversidehas received 2908 reviews, averaging 4.82 Stars:
Riverside, CA
Our goal is always be the best we can be. Your feedback is very much appreciated.
Product:
Lake Elsinore, CA
My garage door opener was smoking when I called Precision. Jose came and was both friendly and professional. He helped me decide on what would be best for me in my situation. He gave me my options and then proceeded to perform the work requested. The service was excellent and I will recommend both your company and Jose to others.
- Linda Baenteli
Thank you very much. This is the kind of service we intend every time.
Temecula, CA
THE SERVICE IS ALWAYS VERY GOOD. THE TECHNICIANS, POLITE AND KNOWLEDGABLE. THE MAIN HITCH WAS WAITING ANOTHER 4 HOURS FOR THE REMOTE TO BE PROGRAMMED. IT WAS NOT TAKEN CARE OF ON THE PREVOIUS VISIT. TOTALING 3 DAYS OF WAITING. THANKS. LINDA DAVIESS
- Jerry Daviess
I have check on this glitch, and as stated, we dropped the ball on this visit. We have addressed it internally, and we certainly apologize for our error. Thank you for your review, as this is one of the processes to help us maintain our quality.
Banning, CA
I am very pleased with the service performed and the operation of my new motor. It is quiet and smooth. I have a home link garage door opener system in both my car and truck. I can not program either to work w/o purchasing an "extender" not originally explained to me. I am awaiting the installation of the extender to use my HomeLink system. Be sure to ask if you have a "HomeLink" system in your vehicle before the technician leaves.
- john gambill
Thank you sir for your feedback. These units work with most newer cars, but older technology, we need to use the extender that you referred to. This is something that we will re-train on, so that our techs mention it up front. Extraordinary customer service is always our goal.
Rancho Mirage, CA
I was very pleased with the service provided by Precision. They called when they were supposed to; they arrived on time and they got the job done even though they had to run to a store of a specific part I needed.
- Bud Toly
Thank you. We always will attempt to take care the problem while we are there.
Indio, CA
internet
- Dennis Hennessee
Beaumont, CA
I now can rest knowing door is fixed thanks to you all for you fine and fast service.The tech was very professional and nice as well:)
- Rosalyn Kraut
We are please that we could live up to your expectations. Thank you.
Wildomar, CA
Dean did an outstanding job. The repair was completed in a timely manner and the customer service was top notch. Now the lady that answered the phone was a little off, with her comment about me having a 2-spring garage door, which I only have 1-spring, but today I have two. Thank you for our service.
- Spencer Healey
Thank you for your feedback. We will review the discussion regarding the 2 springs and make the necessary changes. This is why we want our customer's feedback...it helps us fine tune or processes to be the best we can be.
Product:
Indio, CA
Prompt, professional with great service. I had an appointment on the same day I called. Lance was actually early. He explained our repair options & completed the job in about an hour. We could not have asked for more.
- Gen Lopez
Thank you very much for your feedback. This is the exact kind of service that we intend every time.
Product:
Perris, CA
Great job done from a professional company and your tech was honest and polite and answered all questions asked
- Danny Montoya
Thank you Danny. Our customer's feedback is very important to us.
Product:
Riverside, CA
Professional and to the point, was able to repair our garage door emergency. My husband and I were very satisfied with the service.
- Prissilla & albert Flores
Thank you very much Prissilla.
Product:
Lake Elsinore, CA
Jose Perea is a very professional and friendly technician. He knows what he is doing and is very informative. He fixed my problem in short order, which required replacement of improper springs from a different company. I would recommend him to anyone in need of garage door work. Thanks Jose, good job! (Thanks for your past military service.)
- Bruce Vaughan
Thank you for your response Bruce. 100% satisfaction is our goal.
Indio, CA
My old door mechanics were very noisy and the door opener wasn't working well. I had the roller and springs replaced and bought new openers, I didn't need a new door. Service was timely and efficient. I just open and shut the garage door and listen to the quiet. Great!
- Barbara Dufour
Our goal is to always fix your garage door right, the first time. Thank you for your response.
Murrieta, CA
Great Job! Thank You!
- Vasiliki Doerr
Thank you for selecting us to service your door. Don Taylor
Corona, CA
I give precision a 5 star rating because they responded fast to fix my door. Quality service from the tech that got the job done for me. Thks.
- Jose
Corona, CA
I've used precision in the past and was happy with their performance
- ray schmitz
Thank you very much for your valuable response...it helps to keep us on top of things.
Product:
Riverside, CA
The service was excellent. Johnny Manzano was courteous and professional. Product options and recommendations were presented in a friendly and helpful manner. In addition to new springs, I had new rollers installed and had the entire system serviced. Works like it did when it was first installed 9 yrs ago.
- Michael Yonezawa
Product:
Menifee, CA
Prompt and Great Service. Thank you
- Monica Rodriguez
Hemet, CA
I was very pleased with the way the work was performed, and with the way I was treated by the tech. He was efficient and glad to answer all my questions.
- Joyce Vaughn
Murrieta, CA
Excellent emergency service and repair. When I called at 3pm I spoke to a live person and did not have to leave a recorded message. The dispatcher I spoke to was courteous and professional. Scheduled a repair tech to come btwn 4-6pm. My repair tech "Dean" called to let me know when he was coming and arrived on time. Dean was also very courteous and professional. Dean repaired my bent track and did not try to upsell me any unnecessary parts. He also took the time to lube my squeaky garage door and advise me about the proper care and maintenance. The best part was that the total repair bill was very reasonable. I would recommend this company to anyone.
- John Perez
Moreno Valley, CA
Jose was on time, courteous and very informative. He worked quickly to resolve issue. If there are any issues going forward I will definitely give Precision a call. I was very pleased with the service. 5 out of 5 stars
- James French
Temecula, CA
Couldn't ask for better service! Bill was polite, reliable and honest. I will recommend Precision Garage Door Service to anyone who needs work done. Thanks!!!
- Karen Lindeberg
Product:
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We have had Precision install a new garage door opener, service it, and help program our openers. They have been very responsive, professional and knowledgeable. Jose has been "our guy" and has made each call a success and even a pleasure! He really knows his stuff and cares that we are happy with his work.
- Bonnie Tregaskis
Beaumont, CA
5 Stars. Dean did a great repair job and did so in a very short time. He is a true professional. He explained all the problems of my garage door and his recommendation to bring it back to par. You can be proud of such a dedicated employee.
- Ken Godfrey
Victorville, CA
They installed a new door with all new hardware about a year ago, but everytime it went up and down it was super loud. I called them and they were able to have a guy out at the time that worked for me. They fixed the issue no questions asked. Great door, Great service! Will use them for all my garage door needs! Thanks Precision!
- Kattie Rector
Product:
Lake Elsinore, CA
I called at 1:00PM to place a service call to have my overhead doors "tuned up". Tech "Bill" was at my home at 300PM! Bill did a great job of pointing out his concerns. He reccomended an overhaul of each door as they are on the verge of failing completely. I apprecitated his professional attitude and attention to detail. Great job Bill!
- Paul Niehouse
Product:
Riverside, CA
The repair man was great! Called in advance and arrived early! Made repair necessary for the situation and had integrity!
- Anthony Tyson
Temecula, CA
Thanks for the fast service and professionalism on the job. Mark Voight was friendly and informative and explained everything he was going to do. Thanks again for all your help.
- Jesus Ramirez
Product:
Loma Linda, CA
Very happy with quietness of new opener and improvements made to door. I would recommend Precision to anyone in need of garage door service.
- Ann Smith
Service Provided:
Product:
Technician: Jose Perea
Palm Springs, CA
Called for an appointment and within an hour of my initial call, Technician Jose arrived.. He was extremely professional and friendly and very thorough in explaining the problem. He replaced the overhead spring and cables, Would highly recommend the company, Jose and the customer service staff. Good job.
- John Huff
(951) 225-4371
(951) 225-4371(951) 331-3254
(951) 331-3254(760) 459-8572
(760) 459-8572(909) 748-5478
(909) 748-5478(909) 279-1442
(909) 279-1442(951) 992-1780
(951) 992-1780(760) 475-9541
(760) 475-9541Office: (760) 530-8540
225 S Civic Drive
Suite 1-2
Palm Springs, CA 92262
Licenses
CA State Contractors License809067
If you are looking for service in the Northern Los Angeles, Pomona, and Ontario areas, please visit:
precisiondoorla.com
I had a broken garage door spring and called Precision Door. Mark came the same day and fixed the problem quickly. He was very friendly and helpful, giving me information on how to maintain the door properly.
- Dianne Davis